Hôtel AKENA Serris - Val d'Europe
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Summary of reviewsHôtel AKENA Serris - Val d'Europe is an excellent choice for guests planning a visit to Disneyland Paris, thanks to its ideal location just a short drive away from the park. It offers a tranquil environment within a recently established modern facility that stands out for its cleanliness and tidiness. The spacious rooms, designed with families in mind, provide comfort and convenience, featuring separate beds for children and thoughtful layouts. Guests appreciate the comfortable bedding and the peace and quiet the hotel offers.
The hotel's proximity to shopping centers and public transportation, like the RER train, adds convenience for guests eager to explore or indulge in retail therapy. Staff members are consistently praised for their friendliness and attentiveness, enhancing the welcoming atmosphere. While breakfast receives high marks for its variety and quality, some guests feel it could be improved in aspects like organization and options, although it is generally seen as providing good value.
Families find the hotel particularly suitable, with spacious accommodations and a dedicated kids' area allowing for both comfort and privacy. The ease of accessing Disneyland and the friendly service further contribute to a positive experience. Parking options are ample, with underground spaces adding to the convenience, despite mixed feedback on parking fees.
While there are a few areas that guests feel could be improved to fully meet a four-star standard, such as the inclusion of additional room amenities, Hôtel AKENA Serris - Val d'Europe remains highly recommended for its clean, comfortable rooms and helpful staff. Overall, it offers great value for money and serves as a delightful base for families, couples, and travelers seeking proximity to local attractions and the magic of Disneyland.
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The hotel's proximity to shopping centers and public transportation, like the RER train, adds convenience for guests eager to explore or indulge in retail therapy. Staff members are consistently praised for their friendliness and attentiveness, enhancing the welcoming atmosphere. While breakfast receives high marks for its variety and quality, some guests feel it could be improved in aspects like organization and options, although it is generally seen as providing good value.
Families find the hotel particularly suitable, with spacious accommodations and a dedicated kids' area allowing for both comfort and privacy. The ease of accessing Disneyland and the friendly service further contribute to a positive experience. Parking options are ample, with underground spaces adding to the convenience, despite mixed feedback on parking fees.
While there are a few areas that guests feel could be improved to fully meet a four-star standard, such as the inclusion of additional room amenities, Hôtel AKENA Serris - Val d'Europe remains highly recommended for its clean, comfortable rooms and helpful staff. Overall, it offers great value for money and serves as a delightful base for families, couples, and travelers seeking proximity to local attractions and the magic of Disneyland.
Hotel with Free Wi-Fi
The 4-star hotel provides air-conditioned rooms with free Wi-Fi. It also features a terrace and private parking is available on site, ensuring guests have a comfortable and connected stay.
4-Star Hotel
This hotel is well-situated in Serris, offering convenient access to Val d'Europe. The hotel offers comfortable accommodations and essential amenities for a pleasant stay.
Family Friendly Hotel
Hotel with Parking
Guest Reviews
Hôtel AKENA Serris - Val d'Europe boasts an excellent location, especially for those planning a trip to Disneyland Paris. Guests consistently highlight its proximity to the park, just about five to fifteen minutes by car, making it a perfect base for Disney enthusiasts. The surroundings are calm and family-friendly, ideal for those seeking tranquility after a day at the bustling theme park.
The hotel itself is modern and appears to be a new establishment, maintaining high standards of cleanliness and tidiness. Spacious rooms offer a comfortable retreat, with amenities thoughtfully designed for families, like separate beds for children and convenient room layouts. Guests appreciate the comfortable bedding and the overall quietness of the area.
Additionally, the hotel's proximity to shopping centers adds another layer of convenience, as guests have quick access to retail therapy. The inclusion of secure parking and proximity to public transportation, such as the RER train from Val d'Europe to Chessy (Disneyland's train station), further enhances the travel experience.
The staff is noted for their friendliness and attentiveness, contributing to a welcoming atmosphere. Guests also speak highly of the breakfast offerings and the adjacent restaurant discounts, making it a smart choice for those seeking good value for money. Overall, Hôtel AKENA Serris - Val d'Europe is highly recommended for visitors keen on a hassle-free Disneyland Paris adventure.
At Hôtel AKENA Serris - Val d'Europe, the breakfast experience is appreciated for its variety and quality, offering a wide and hearty selection that includes gluten-free options and local products. Many guests have enjoyed the delicious and comprehensive offerings, with some describing it as excellent and providing something for everyone. The adjacent restaurant with a discount is an added perk. However, the breakfast service occasionally faces challenges, such as limited bread choices, lack of fresh vegetables, and understaffing leading to delays in replenishment. Despite these issues, the breakfast remains a satisfying part of the stay for many guests, though some feel it doesn't fully match a 4-star standard and could benefit from a few improvements in organization and variety. Overall, for €15, the breakfast presents an acceptable value with ample options, if sometimes a bit basic for those with higher expectations.
At Hôtel AKENA Serris - Val d'Europe, guests consistently praise the spacious and well-designed rooms that offer ample storage and comfort. The family rooms are particularly impressive, featuring separate areas such as bunk beds behind partitions, which are ideal for families with children. The decor is modern with high-quality finishings, ensuring a comfortable and stylish stay for all visitors.
The hotel's cleanliness stands out, with guests noting the neat and tidy appearance of the rooms, as well as the overall pleasant ambiance. Bedding is described as very comfortable, contributing to a restful night's sleep. A separate toilet from the bathroom offers additional convenience for guests.
Families appreciate the thoughtful layout of rooms, providing a separate space for children that allows parents to keep lights and entertainment going after bedtime. The hotel's proximity to Disneyland Paris is a significant advantage, especially given the ease of reaching the parks via a nearby bus line or a short drive.
Breakfast offers a satisfying variety, and the friendly, helpful staff enhance the welcoming atmosphere of the hotel. For those traveling by car, the underground garage adds to the convenience. Overall, Hôtel AKENA Serris - Val d'Europe is highly recommended for its clean, spacious, and comfortable rooms, making it an excellent choice for families and couples alike.
At Hôtel AKENA Serris - Val d'Europe, guests consistently praise the comfort and quality of the beds, highlighting a range of experiences that contribute to a pleasant stay. Spacious rooms and comfortable bedding are recurring themes, with visitors often noting the cleanliness and thoughtful design of the accommodation. The mattresses are generally described as being very comfortable, contributing to restful nights and an overall sense of coziness within the hotel. Large double beds receive high marks for their size and suitability for couples, while the bedding is frequently mentioned for its welcoming feel and good quality.
The hotel features new, well-appointed rooms and stylish bathrooms, complemented by helpful staff, which enhances the overall guest experience. Despite a few mentions of hard mattresses, the majority of the reviews reflect satisfaction with the bedding setup. Additional points of praise include the presence of separate spaces within the rooms, such as a dedicated area for bunk beds and separate toilets, which adds convenience and privacy. Ultimately, Hôtel AKENA Serris - Val d'Europe offers great value for money with its combination of comfort, cleanliness, and thoughtful room design.
Located in an exceptional city, Hôtel AKENA Serris - Val d'Europe consistently receives high praise for its cleanliness. Guests repeatedly note the hotel as being very clean, with well-maintained rooms that are also tidy and new. This contemporary and modern establishment offers a chic atmosphere with tastefully decorated interiors that enhance the comfort of the stay.
The bathrooms are always clean, featuring continually hot showers, adding to the overall freshness of the experience. The bedding is noted for being comfortable, contributing to a restful night's sleep. Public areas like breakfast settings are clean, offering guests a varied and satisfying choice to start their day.
Staff consistently demonstrates remarkable kindness and helpfulness, adding to the welcoming ambiance of the hotel. Located conveniently close to Disneyland, guests appreciate the ease of access and the added bonus of available parking. The combination of cleanliness, comfort, and excellent location makes Hôtel AKENA an ideal choice for families and travelers seeking proximity to local attractions.
Visitors to Hôtel AKENA Serris - Val d'Europe can expect to be greeted by an exceptionally welcoming and professional team. The staff consistently receives high praise for their friendliness and willingness to help, going above and beyond to ensure guests feel comfortable and well cared for during their stay. Even late arrivals are met with pleasant and attentive service, making guests feel instantly at home.
The reception staff are often highlighted for their warm welcome, professional demeanor, and eagerness to assist with any queries or needs that may arise. They are knowledgeable about local dining and leisure activities, providing helpful recommendations to enhance the overall travel experience. Furthermore, the team is proactive in addressing any issues and ensuring the stay is as smooth as possible, even offering gestures such as a complimentary bottle of champagne when minor inconveniences occur.
Guests commend the staff's attention to detail and dedication, creating a pleasant atmosphere in the well-maintained, modern, and clean hotel. The positive interaction at reception, particularly during night shifts, adds a reassuring layer of service, further enhanced by the staff's constant smiles and approachable nature.
Overall, the staff at Hôtel AKENA Serris - Val d'Europe play a significant role in fostering a comfortable and welcoming environment, contributing greatly to memorable stays for all visitors, whether they're exploring Disneyland or the local area.
Hôtel AKENA Serris - Val d'Europe offers convenient parking options that are often appreciated by guests. The hotel provides underground parking, which many find to be a great asset, offering spacious and easy-to-access spaces. While some reviewers mentioned that there is paid parking, others highlighted the availability of free parking, adding to the overall convenience. Car parking is described as clean, modern, and well-maintained, although a few guests found it cramped and slightly complicated to exit without clear instructions. Despite varying comments on whether parking fees apply, it is generally seen as convenient and a significant advantage for those visiting Disneyland, located nearby. The modern facilities, coupled with good parking options and a nice breakfast, contribute positively to the guest experience.
Families looking for a convenient base near Disneyland Paris will find Hôtel AKENA Serris - Val d'Europe to be an excellent choice. The hotel offers spacious family rooms, each thoughtfully designed with a separate bunk bed area for children, ensuring both comfort and a good night's sleep for everyone. Parents have praised the set-up for being much better than a typical sofa-bed arrangement.
The hotel's family-friendly rooms are designed with a children's corner, providing a cozy and well-conceived space that kids delight in. Location-wise, the hotel is ideally situated just a short taxi ride or a brief walk to a bus line leading directly to the Disney parks. This proximity makes it a perfect option for families planning a Disneyland visit or needing a place to rest between park days.
Guests have appreciated the kindness of the staff and the cleanliness throughout the establishment, making for an overall pleasant experience. Additionally, a good breakfast adds to the value offered by the hotel. With its combination of convenient location, roomy accommodations, and welcoming environment, Hôtel AKENA Serris - Val d'Europe is highly recommended for families seeking a comfortable stay near the magic of Disneyland.
Hôtel AKENA Serris - Val d'Europe seems to provide a satisfactory accommodation experience, yet some guests feel it falls short of a four-star rating. While many enjoyed their stay, they noted that the room amenities did not fully meet their expectations for a four-star hotel. Key facilities such as a minibar, coffee maker, and in-room refreshments like a kettle or coffee and tea supplies were missing. Breakfast also received mixed feedback, with some describing it as too industrial for a hotel of this caliber. Overall, there is a sense that improvements in amenities and services could enhance the guest experience and better align with the expectations of a four-star hotel.
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Location
The hotel itself is modern and appears to be a new establishment, maintaining high standards of cleanliness and tidiness. Spacious rooms offer a comfortable retreat, with amenities thoughtfully designed for families, like separate beds for children and convenient room layouts. Guests appreciate the comfortable bedding and the overall quietness of the area.
Additionally, the hotel's proximity to shopping centers adds another layer of convenience, as guests have quick access to retail therapy. The inclusion of secure parking and proximity to public transportation, such as the RER train from Val d'Europe to Chessy (Disneyland's train station), further enhances the travel experience.
The staff is noted for their friendliness and attentiveness, contributing to a welcoming atmosphere. Guests also speak highly of the breakfast offerings and the adjacent restaurant discounts, making it a smart choice for those seeking good value for money. Overall, Hôtel AKENA Serris - Val d'Europe is highly recommended for visitors keen on a hassle-free Disneyland Paris adventure.
Breakfast
Rooms
The hotel's cleanliness stands out, with guests noting the neat and tidy appearance of the rooms, as well as the overall pleasant ambiance. Bedding is described as very comfortable, contributing to a restful night's sleep. A separate toilet from the bathroom offers additional convenience for guests.
Families appreciate the thoughtful layout of rooms, providing a separate space for children that allows parents to keep lights and entertainment going after bedtime. The hotel's proximity to Disneyland Paris is a significant advantage, especially given the ease of reaching the parks via a nearby bus line or a short drive.
Breakfast offers a satisfying variety, and the friendly, helpful staff enhance the welcoming atmosphere of the hotel. For those traveling by car, the underground garage adds to the convenience. Overall, Hôtel AKENA Serris - Val d'Europe is highly recommended for its clean, spacious, and comfortable rooms, making it an excellent choice for families and couples alike.
Beds
The hotel features new, well-appointed rooms and stylish bathrooms, complemented by helpful staff, which enhances the overall guest experience. Despite a few mentions of hard mattresses, the majority of the reviews reflect satisfaction with the bedding setup. Additional points of praise include the presence of separate spaces within the rooms, such as a dedicated area for bunk beds and separate toilets, which adds convenience and privacy. Ultimately, Hôtel AKENA Serris - Val d'Europe offers great value for money with its combination of comfort, cleanliness, and thoughtful room design.
Cleanliness
The bathrooms are always clean, featuring continually hot showers, adding to the overall freshness of the experience. The bedding is noted for being comfortable, contributing to a restful night's sleep. Public areas like breakfast settings are clean, offering guests a varied and satisfying choice to start their day.
Staff consistently demonstrates remarkable kindness and helpfulness, adding to the welcoming ambiance of the hotel. Located conveniently close to Disneyland, guests appreciate the ease of access and the added bonus of available parking. The combination of cleanliness, comfort, and excellent location makes Hôtel AKENA an ideal choice for families and travelers seeking proximity to local attractions.
Staff
The reception staff are often highlighted for their warm welcome, professional demeanor, and eagerness to assist with any queries or needs that may arise. They are knowledgeable about local dining and leisure activities, providing helpful recommendations to enhance the overall travel experience. Furthermore, the team is proactive in addressing any issues and ensuring the stay is as smooth as possible, even offering gestures such as a complimentary bottle of champagne when minor inconveniences occur.
Guests commend the staff's attention to detail and dedication, creating a pleasant atmosphere in the well-maintained, modern, and clean hotel. The positive interaction at reception, particularly during night shifts, adds a reassuring layer of service, further enhanced by the staff's constant smiles and approachable nature.
Overall, the staff at Hôtel AKENA Serris - Val d'Europe play a significant role in fostering a comfortable and welcoming environment, contributing greatly to memorable stays for all visitors, whether they're exploring Disneyland or the local area.
Parking
Family
The hotel's family-friendly rooms are designed with a children's corner, providing a cozy and well-conceived space that kids delight in. Location-wise, the hotel is ideally situated just a short taxi ride or a brief walk to a bus line leading directly to the Disney parks. This proximity makes it a perfect option for families planning a Disneyland visit or needing a place to rest between park days.
Guests have appreciated the kindness of the staff and the cleanliness throughout the establishment, making for an overall pleasant experience. Additionally, a good breakfast adds to the value offered by the hotel. With its combination of convenient location, roomy accommodations, and welcoming environment, Hôtel AKENA Serris - Val d'Europe is highly recommended for families seeking a comfortable stay near the magic of Disneyland.
4 Star
No, Hôtel AKENA Serris - Val d'Europe doesn't have any pool.
No, a spa isn't available at Hôtel AKENA Serris - Val d'Europe.
No, Hôtel AKENA Serris - Val d'Europe doesn't allow dogs.
Yes, parking facilities are available at Hôtel AKENA Serris - Val d'Europe.
No, Hôtel AKENA Serris - Val d'Europe doesn't have a gym.
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