Eurostars Hotel Real in Santander offers an exceptional location that captivates guests with its stunning bay views and serene surroundings. This historic and elegant hotel is situated in a beautiful neighborhood, providing a picturesque, tranquil retreat with convenient access to the beach and local attractions like Magdalena Palace and the Sardinero area. Despite being a bit distant from the city center, the hotel's elevated position and easy parking options make it accessible and enjoyable for those traveling by car or willing to use local transportation.
The breakfast experience at Eurostars Hotel Real is widely praised for its diversity, high-quality offerings and stunning setting. Guests frequently commend the extensive and generous breakfast buffet, particularly enjoying dining on the terrace with its amazing views. Although there are minor areas for improvement, the overall sentiment is positive, highlighting the breakfast as a superb start to the day.
Dinner at the hotel receives mixed but generally favorable reviews. Many guests applaud the excellent food quality and service, enjoying the beautiful dining spaces and pleasant ambiance. However, there are consistent observations about limited availability and food consistency with the restaurant closed on certain evenings and occasional lapses in menu variety and quality. Despite these issues, those who enjoyed their meals found the experience satisfying and well-serviced.
The rooms at Eurostars Hotel Real are spacious, comfortable and clean with many guests appreciating the impressive bay views, classic decor and historical charm. While some rooms have been noted as outdated and in need of renovation, the general sentiment leans towards satisfaction with room size, cleanliness and breathtaking views.
The hotel's cleanliness is highly praised with immaculate public spaces, well-maintained gardens and thorough housekeeping services. However, a few inconsistencies in housekeeping standards have been observed, such as occasional dusty carpets or outdated furniture.
Staff at the hotel are frequently highlighted for their friendliness, professionalism and attentiveness. Guests consistently praise the warm and welcoming reception staff and the overall high level of service, which significantly enhances the guest experience.
Eurostars Hotel Real offers free WiFi with some guests enjoying seamless connectivity while others encounter challenges with the speed and strength of the connection. The gym, however, falls short of guest expectations, being described as old, poorly equipped and in need of updates.
The pool has been a point of contention with many guests noting its absence or closure during their stays, particularly lamented during peak seasons. Despite one mention of the pool being very nice, its unavailability has been a recurring disappointment.
The hotel provides ample and convenient parking options, which are well-received by guests. Families find the hotel welcoming and enjoyable with a friendly atmosphere suitable for children, while the hotel also maintains a luxurious and historic ambiance that appeals to adults seeking a romantic or business retreat.
Overall, guests frequently praise the comfort and quality of the beds, though preferences for mattress firmness vary. While some find the beds extremely comfortable, others feel they are too hard. The five-star rating of the hotel receives mixed reviews with some guests affirming its luxury and superior service, while others feel it does not consistently meet five-star standards, pointing to outdated facilities and a mismatch between price and perceived value.
In summary, Eurostars Hotel Real blends history, elegance and modern comforts, offering a mostly positive guest experience marked by exceptional service, stunning views and a tranquil setting. Despite some areas needing improvement, particularly in dining availability, room updates and wellness facilities, the hotel stands out for its charm, cleanliness and friendly staff.
The Soho Boutique Palacio de Pombo, situated in the heart of Santander, is greatly admired for its prime location. Nestled in a historic building in Plaza Pombo, the hotel offers easy access to the city's main attractions, dining spots and shopping areas, all within a short walk. Despite being in a vibrant area, the rooms maintain a calm and peaceful ambiance, ensuring a restful retreat. Proximity to the seafront and various renowned sights further enhances its appeal, along with the convenience of nearby secure underground parking.
Guests frequently praise the breakfast experience, which is served in a lovely, spacious room with a wide variety of buffet options such as fresh fruits, cooked breakfasts, cereals, cakes and breads. The breakfast is often described as delicious and generous, although there are occasional mentions of it being somewhat expensive and less varied towards the end of service. Overall, the quality and selection generally receive high marks, setting guests up for a good start to the day.
Rooms at the hotel are celebrated for their spaciousness, elegance and cleanliness. They feature large, comfortable beds, stylish decor and are well-appointed with modern amenities. Unique room features like turret lounges, spiral staircases and balconies with stunning views over Plaza Pombo add to the charm. Guests enjoy the blend of historical aesthetics with modern comforts, including soundproofing, big TVs and contemporary bathrooms. Housekeeping is noted for maintaining a high standard of cleanliness, though there are occasional comments about inconsistencies in cleaning.
The staff at Soho Boutique Palacio de Pombo are consistently commended for their friendliness, helpfulness and professionalism. The front desk team is particularly praised for their warm welcomes and efficient service, contributing significantly to a pleasant stay. Even though there are some reports of minor issues with promptness and language barriers, the general sentiment towards the staff is very positive.
The WiFi at the hotel, while generally praised for being strong and stable, has received mixed reviews regarding its consistency and speed in certain areas, particularly within the rooms. While some guests find the internet service fast and reliable, others have experienced connectivity issues. The in-room entertainment options are also somewhat limited with some guests unable to use popular streaming services.
Beds at the hotel are a standout feature, frequently described as extremely comfortable, large and supportive. The variety of pillow options and high-quality bedding contribute to a restful night’s sleep with many guests emphasizing the superb nature of the sleeping arrangements.
While the hotel’s impressive architecture and overall aesthetic are often highlighted positively, there are mixed feelings about its four-star rating. Some guests believe it to be one of the best four-star hotels they have stayed at, praising its value, cleanliness and amenities. However, others feel that certain services and amenities do not fully meet the four-star standard with specific mentions of room service, toiletries and breakfast.
For honeymooners, the Soho Boutique Palacio de Pombo offers an ideal romantic setting. The beautiful honeymoon suite and special touches like honeymoon surprises enhance the experience, making it a memorable destination for couples. Its excellent rooms, thoughtful amenities and great location contribute to a relaxing and cherished stay for those celebrating special moments.
In summary, the Soho Boutique Palacio de Pombo is highly regarded for its unbeatable location, elegant and comfortable rooms, friendly staff and enjoyable breakfast. While there are some areas in need of improvement, particularly in terms of WiFi consistency and four-star expectations, the overall guest experience is positive, making it a recommended choice for visitors to Santander.
Categories
Luxury
Sustainability Journey
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Setien