EME Catedral Mercer Hotel

Seville 37.38685200, -5.99273900 , Alemanes, 27 (Show on Map)
8.2
Very Good


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Summary of reviewsNestled in the heart of Seville, the EME Catedral Mercer Hotel enjoys an exceptional location directly across from the iconic Cathedral of Seville and the Giralda. This central position allows guests to easily explore the city’s historic and cultural landmarks on foot with vibrant bars and restaurants just a short walk away. The hotel's modern design, coupled with excellent facilities like a rooftop bar and pool, garners high praise, as do the stunning views from the rooftop terrace. Friendly and helpful staff further enhance the experience, ensuring comfortable and memorable stays.

The breakfast at the hotel is highly regarded, providing a rich and varied spread that many guests describe as excellent or even incredible. Outdoor seating adds to the delightful atmosphere and complements the hotel's fabulous location. While the breakfast service is largely praised for its quality, friendly staff and cleanliness, some guests felt the price was too high and desired more variety. Nonetheless, the overall sentiment remains positive.

The dining experience at the hotel is notable for its exceptional gastronomy with high-quality dishes available across various on-site restaurants. Romantic settings like the orange patio and lovely balcony dining enhance the overall experience. Despite some noise in the Italian restaurant and limited room service options, the food quality, friendly service and charming dining venues are well-appreciated.

Rooms at the EME Catedral Mercer Hotel are described as fantastic and stylish, featuring modern designs and spacious layouts. Many guests highlight the comfort and cleanliness of the rooms with some enjoying lovely balcony views. However, issues such as noise, lack of natural light and minimal storage space are noted. The layout and maintenance of some rooms indicate areas for improvement.

Cleanliness is generally praised with many guests acknowledging the high standards maintained in the rooms and facilities. Although some isolated incidents of maintenance issues were reported, the predominant sentiment is one of satisfaction with the cleanliness.

The hotel's staff is frequently highlighted for their friendliness, helpfulness and exceptional service. The team’s attentiveness and charm create a welcoming atmosphere with specific staff members receiving commendations for going above and beyond.

The spa experience offers mixed reviews with some guests enjoying the spacious and cozy facilities and others finding the offerings minimal for the price. The rooftop pool area stands out as a highlight, offering incredible views and a refreshing experience, though its small size and occasional cold temperature are noted.

Car access and parking present challenges due to the locality's narrow streets, though the provided valet parking is a helpful service. The complexity and costs associated with parking prompt some guests to mention the need for efficient navigation plans.

Finally, the vibrant nightlife surrounding the hotel is both a boon and a bane. While the rooftop bar offers an exciting atmosphere and stunning views, the noise from the bar and nearby nightlife can lead to disturbances for some guests.

Overall, the EME Catedral Mercer Hotel offers a blend of modern comfort, excellent service and an unbeatable location, making it a prime choice for exploring Seville's rich tapestry.
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Categories
Boutique-style Hotel
Located in the heart of Barrio Santa Cruz, directly facing the city’s iconic Cathedral, this hotel seamlessly integrates modern design with the historical essence of its surroundings. It retains original stone walls and traditional Andalusian courtyards while incorporating sleek furnishings and bold artwork.

Luxury Hotel
Located in the heart of Barrio Santa Cruz, this hotel offers chic and contemporary design with historical elements. It features original stone walls, traditional Andalusian courtyards, sleek furnishings, and a rooftop terrace with views of the Seville Cathedral.

Hotel for Honeymoon
This stylish hotel offers a modern and luxurious experience with its stunning rooftop terrace, chic rooms, and prime location next to Seville Cathedral. The vibrant atmosphere and exceptional service make it perfect for couples seeking a lively and memorable honeymoon. Its contemporary design and central location ensure a dynamic stay.

Hotel with Spa
This modern 5-star hotel features a beautiful spa with a heated pool, water jets, and a cascading waterfall, along with full relaxation areas. Some rooms offer private terraces with views of Seville Cathedral. Its location in the historic heart of Seville adds to its appeal.

Romantic Hotel
Offers stunning views of the Seville Cathedral from its rooftop terrace and rooms. Its stylish design, rooftop pool, and luxurious rooms provide a vibrant yet relaxing atmosphere, perfect for a romantic getaway.

Hotel near Nightlife Spots
Located next to the Seville Cathedral, this hotel offers a rooftop terrace with panoramic city views, providing a sophisticated setting for enjoying Seville's nightlife. The hotel is near the Arenal area, known for its vibrant atmosphere and diverse selection of bars and clubs.

Hotel with Swimming Pool
This hotel features a rooftop pool area that offers incredible views, especially of the Giralda. It provides a lovely, well-maintained escape from the heat.

  Outdoor Pool  


5-Star Hotel
Located directly next to Seville Cathedral, this stylish hotel offers modern luxury within historic buildings. Its standout feature is the rooftop swimming pool and bar providing stunning, direct views of the Cathedral and Giralda.

Hotel with Outdoor Pool
This hotel offers a rooftop swimming pool with exceptional views of the Seville Cathedral and the Giralda, providing a unique swimming experience. It is a stylish hotel located in the historic center.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Hotel with Parking

Hotel with Gym

Room Types
Deluxe Double or Twin Room This room offers stylish modern décor and includes free Wi-Fi, a flat-screen TV and a private bathroom with a hairdryer, bathrobe and slippers. It has views of the typical narrow streets in the centre of Seville. Some rooms have a private, furnished terrace. It is not possible to put extra beds or cots in this room type. Children are not allowed in this room type.

Superior Double or Twin Room This room offers stylish modern décor and includes free Wi-Fi, a flat-screen TV and a private bathroom with a hairdryer, bathrobe and slippers. Extra beds or cots cannot be added to this room type. Children are not admitted to this room.

Junior Suite with View This junior suite has a contemporary decoration inspired by Andalusia and views of the Giralda and the Cathedral. Some bedrooms have a private and furnished terrace. The modern-design bathroom has a shower with rain-effect glass screens. Some of the suites have a shower and bath tub.

Deluxe Double Room with Views This large room has direct views of the Cathedral. Some of them have a private terrace. It combines design furniture with a touch of Andalusian style, marble floors and bathrooms tiled with marble.

Grand Deluxe Double Room This room features views of the street or the hotel’s Orange Tree Courtyard. It has an up-to-date Andalusian style and some rooms are decorated with beams on the ceilings. The modern-designed bathroom has a shower with rain-effect glass screens and some rooms also have a bath tub.

Suite with View This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a coffee machine, as well as a wardrobe. The unit offers 2 beds.

Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Seville, the EME Catedral Mercer Hotel boasts an exceptional location that guests consistently rave about. Situated directly across from the iconic Cathedral of Seville and the Giralda, this hotel places visitors in a prime position to explore the city’s historic and cultural landmarks. The central location means that all the key sights, monuments and vibrant local bars and restaurants are just a short walk away, making it an ideal base for tourists wishing to immerse themselves in the rich tapestry of Seville.

The convenience of being right in the center of the action cannot be overstated. Guests highlight the unbeatable proximity to the city’s attractions, noting it as a perfect spot for those who prefer to explore on foot. The magnificent views from the hotel, particularly from the rooftop terrace, add to the allure, offering stunning vistas of the Cathedral and Giralda.

Beyond location, the hotel’s modern design and excellent facilities, such as the rooftop bar and pool, receive high praise. The friendly and helpful staff further enhance the experience, ensuring that visitors' stays are comfortable and memorable. Whether looking to delve into Seville’s historic charm or simply relax with a cocktail while enjoying panoramic views, the EME Catedral Mercer Hotel’s location offers an unparalleled blend of convenience and scenic beauty.

Breakfast
EME Catedral Mercer Hotel offers a breakfast experience that generally receives high praise from its guests. Many reviews highlight the breakfast as very good, excellent and even incredible. Guests appreciated the opportunity to have breakfast outside, enjoying a delightful atmosphere, especially given the hotel's fabulous location next to the cathedral. The breakfast spreads are described as rich, varied and perfectly balanced, ensuring a comprehensive start to the day.

The service is noted for its excellence with friendly and attentive staff maintaining impeccable hygiene standards. Guests also enjoyed the breakfast buffet, which many found amazing, offering a diverse and great setting to feast in. There are mentions of good and complete breakfasts with some even finding it to meet the true 5-star standards. The cleanliness and maintenance of the breakfast areas also receive commendation.

However, not all reviews were glowing. A recurring issue was the price of the breakfast, which some found too expensive, particularly for the options available. There were comments on the need for more variety and better replenishment of breakfast products. Some guests mentioned the limited choices and a somewhat meager offering, feeling it fell short of their expectations for a 5-star hotel. Additionally, the breakfast closing time at 10:30 am was disappointing for late risers and a few guests reported negative experiences with breakfast personnel and service.

Despite these critiques, the general sentiment leans towards a positive breakfast experience, especially appreciated for its quality and pleasing setting.

Dinner
The dining experience at the EME Catedral Mercer Hotel is widely praised for its exceptional gastronomy and high-quality dishes. Guests highlight the remarkable cuisine available at the hotel's various restaurants, including excellent gazpacho at the tapas restaurant and delightful pizzas and pasta at the Italian restaurant. However, it is noted that the Italian restaurant can be quite noisy.

The hotel offers an array of dining settings, such as a romantic orange patio and a lovely balcony dining option, which add to the overall experience. The courtyard restaurant has also been mentioned for providing delicious meals, complemented by scenic views from both the terrace and the restaurant itself.

Guests appreciate the friendly and helpful staff, who assist with making restaurant reservations at no extra cost. However, the food options are somewhat limited in room service, offering only snacks rather than full meals and a feature that could use improvement according to some guests.

The hotel's decor is well-regarded, contributing to a pleasant dining ambiance though some think the restaurant's short menu and cafeteria-style decor could be enhanced. While the drinks are marked as expensive, the overall value for money is deemed good by many. For visitors looking to embrace local culture, dining late, around 9 pm, is recommended to align with the Sevillian lifestyle.

In summary, EME Catedral Mercer Hotel presents a commendable dining experience with a combination of excellent food quality, friendly service and charming dining venues, although there is room for improvement in room service and menu variety.

Rooms
The rooms at EME Catedral Mercer Hotel present a mix of experiences. On the positive side, many guests praised the rooms as fantastic, marvellous and stylish with modern design elements. Spaciousness is a consistent highlight with many reviews mentioning large, well-designed rooms and lovely bathrooms, some accompanied by balconies offering great views. The rooms are generally described as comfortable with some guests appreciating the extra details and ample amenities provided. Cleanliness is another strong point, frequently mentioned in positive terms.

However, there are several areas where the rooms fall short. Noise is a recurrent issue with inadequate soundproofing leading to disturbances from both the street and internal areas of the hotel. Some rooms suffer from a lack of natural light, described as very dark or windowless, which bothered many guests. The minimalist style, while modern, led to criticisms regarding insufficient storage, lack of closet space and minimal furnishings, making the rooms feel sparse and not up to five-star standards for some.

The layout of the rooms also raised some concerns with odd arrangements like sinks in the main room and separate toilet and shower areas proving inconvenient. Additionally, some rooms were noted to need maintenance and touch-ups with mentions of dirty marks on walls and occasional unwelcome pests. Guests also mentioned that some interior-facing rooms offered unsatisfactory views and an overall dark ambiance.

Overall, while the hotel rooms are appreciated for their design, comfort and spaciousness, they face notable challenges in terms of noise, lighting and functional arrangement.

Beds
EME Catedral Mercer Hotel boasts a range of guest experiences when it comes to their sleeping arrangements. Many visitors praise the beds, describing them as super comfy, incredibly comfortable and even heavenly. Guests in Junior Suites specifically mentioned comfortable beds and the excellent bedding and high-quality bath linen were frequently highlighted. However, some feedback pointed to beds being smaller than expected and, in a few cases, being too small and hard.

A few guests found the pillows too soft or uncomfortable, making it difficult for them to sleep well. There were isolated complaints about squeaky or noisy beds with some visitors struggling to get a good night's sleep. Yet, overall, the consensus leans towards a positive experience with the hotel’s beds, especially noting the large double beds' comfort and the outstanding quality of the bedding. Despite a few quirks, many found the hotel to provide a nice, restful place to sleep.

Cleanliness
The reviews for EME Catedral Mercer Hotel present a mixed picture regarding cleanliness. Many guests noted that the rooms and facilities were very clean and maintained a high standard of cleanliness. Numerous comments highlighted that the rooms were extremely clean and cleaned well daily, reinforcing the hotel's commitment to hygiene. The impeccable cleanliness and spotless rooms were particularly appreciated by guests, contributing to a comfortable stay. However, there were some concerns about specific issues, such as humidity in the bathroom ceiling, dirty carpets and dust under the bed, pointing to areas where room maintenance could improve. While some guests found the reception malodorous and lacking cleanliness, others appreciated the wonderful smell upon entry. Overall, the positive remarks about cleanliness and the design of the rooms tend to stand out, although there's room for some enhancements to meet the expectations of a five-star establishment.

Staff
The EME Catedral Mercer Hotel boasts an impressive reputation for its exceptional staff. Guests frequently highlight the friendliness, helpfulness and attentiveness that the team consistently exhibits. The staff's charm, politeness and competence stand out, creating a warm and welcoming atmosphere from the moment guests arrive. Many reviews specifically commend the hotel’s director, Mr. Pablo, for his effective management, ensuring that the entire team operates smoothly and efficiently.

Reception staff receive special mentions for their pleasant demeanor and willingness to assist with any guest needs, from room changes to organizing essential services like COVID-19 tests and fast-track tickets for local attractions. There are rave reviews about specific staff members, such as Sarah, Sergio and Teresa, who went above and beyond to make guests' stays unforgettable with perfect service and thoughtful recommendations.

Notably, the hotel staff is described as highly professional, well-trained and always available to help with a smile. While there are isolated mentions of inconsistencies, such as confusion among some team members and less favorable experiences at the rooftop bar, these instances are outliers in the otherwise overwhelmingly positive feedback. Overall, guests of EME Catedral Mercer Hotel can expect to be treated with exceptional kindness and efficiency, enhancing their overall experience.

Spa
The spa experience at EME Catedral Mercer Hotel offers mixed reviews. Guests appreciated the nice spa and heated pool with some praising it for being spacious and cozy. Many found the private spa to be good yet somewhat basic. The terrace with a pool is a notable feature, adding to the overall relaxation. However, several guests felt the spa facilities were minimal, especially noting the absence of a sauna and considering the spa pricing not up to standard. A few visitors suggested that the spa should be included in the hotel price rather than having an additional charge. Despite these critiques, many recommended the SPA, particularly highlighting the massage services. Some concerns were raised about the politeness of certain receptionists and occasional spa closures.

Pool
The EME Catedral Mercer Hotel is lauded for its rooftop pool area, offering incredible views, especially of the iconic Giralda. Guests find the pool refreshing and appreciate its stunning surroundings. Despite its relatively small size and occasionally cold temperature, the rooftop pool remains a highlight, adding a bonus to the overall experience. The pool area, although lacking food and snack services, is well-regarded for its excellence and brilliant design, contributing significantly to the hotel's appeal. Visitors usually enjoy spending time at this rooftop oasis, providing both relaxation and a visual treat during their stay.

Parking
EME Catedral Mercer Hotel offers valet parking for guests, which helps alleviate some of the complexities of car access, especially given the challenging nature of the locality's narrow and maze-like streets. The convenience of having valet parking is particularly highlighted amidst the typically difficult car access and navigation issues said to plague visitors upon arrival. Despite the presence of parking facilities, accessing the hotel by car proves to be a bit complicated with guests frequently encountering confusion and delays. Costs associated with parking are noted to be on the higher side with some mentioning an extra 35€/day fee.

Navigating the area and parking logistics can take considerable time with some guests pointing out waits as long as an hour for parking and up to 30 minutes for car retrieval. Large cars and lack of clear directions seem to exacerbate accessibility issues. For some, public parking options result in a considerable walk to the hotel, which can be strenuous, especially in peak summer heat and with luggage in tow.

It's important for future guests to be well-prepared and consider using the valet service, as it simplifies the process and mitigates some of the frustrations described by previous visitors.

Nightlife
The EME Catedral Mercer Hotel is positioned in the vibrant heart of a bustling nightlife scene. The hotel offers an impressive rooftop bar experience where guests can enjoy a drink while taking in stunning views of the Giralda. This rooftop bar is noted for its fun atmosphere and decent food, adding value to the nighttime experience.

However, the lively nightlife comes with its share of drawbacks. Many guests have found the noise from the rooftop bar, including music and conversations until late at night, to be excessive, affecting their ability to sleep. The presence of a DJ setup and the general noise from nearby nightlife, including street activity and noisy terraces, have contributed to the disturbances.

While the hotel provides nightlife excitement directly opposite its rooftop bar, it’s important for potential guests to consider the trade-off between the lively atmosphere and the potential for interrupted sleep due to nightlife noise.

5 Star
The EME Catedral Mercer Hotel has been advertised as a five-star property and some guests truly enjoyed aspects of five-star quality, particularly praising the breakfast as being on par with luxurious standards. However, multiple reviewers indicated that the hotel's overall facilities and services did not live up to its five-star rating. Guests mentioned significant issues such as poor sound-proofing, basic room amenities and various practical problems which detracted from their experience. Many felt that the condition of certain areas, like the reception carpet, needed improvements to meet five-star expectations. Overall, the feedback suggests a discrepancy between the hotel's marketed five-star status and the actual experience provided.

Outdoor Pool
The outdoor pool at EME Catedral Mercer Hotel is a highlight for guests, often praised for its rooftop location and incredible views. Though described as small, the pool's vantage point, particularly the scenes of the Giralda, is considered priceless. Visitors consistently note the rooftop pool area as excellent with mentions of it being a refreshing and pleasant feature of their stay. Despite some remarks about the lack of service at the rooftop pool, the overall atmosphere and the ability to relax in a central city location contribute positively to the guest experience.

Boutique-Style
EME Catedral Mercer Hotel offers a chic and stylish boutique experience. The hotel presents a boutique setup with rooms that are clean and thoughtfully decorated. Guests have appreciated the lovely decorations that give the hotel a unique charm. The service has been well-received and the rooms are notably ready and comfortable.

The hotel boasts a terrace with impressive décor and stunning rooftop views, adding to its appeal. While it may not fit the mold of a traditional boutique hotel, its stylish design and chic rooms successfully capture the boutique feel. Overall, it is a design hotel that effectively combines elegance with modernity, making it a popular choice for discerning travelers.

Luxury
Nestled in the heart of the old town, the EME Catedral Mercer Hotel offers an intriguing blend of luxurious charm and high-end service. Guests often praise its impressive decor, highlighting the beautiful and luxurious setup that permeates throughout. The hotel's facilities and rooms generally convey a sense of five-star luxury, matched by excellent decorations and a meticulously designed atmosphere.

The service quality also stands out with many describing it as proper five-star, leaving a lasting impression of exceptional and high-end hospitality. However, a few inconsistencies can be noted; some guests experienced unpredictability in pricing and occasional mismanagement from the staff. Despite these hitches, the overall luxurious feel of the hotel, coupled with its excellent quality and charming old-town ambiance, makes it a compelling choice for travelers seeking sophisticated accommodations.


Yes, EME Catedral Mercer Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at EME Catedral Mercer Hotel.

No, EME Catedral Mercer Hotel doesn't allow dogs.

Yes, parking facilities are available at EME Catedral Mercer Hotel.

Yes, EME Catedral Mercer Hotel has a gym.

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