Exe Isla Cartuja

Seville 37.41693600, -6.00488700 , Estadio Olímpico, S/n - Edificio Sureste (Show on Map)
8.3
Very Good


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Summary of reviewsExe Isla Cartuja offers a unique and appealing setting for visitors in Seville, particularly those attending events at the Olympic Stadium or exploring nearby attractions like Isla Mágica. Guests frequently praise the hotel's location for providing a peaceful retreat with clean, spacious rooms offering excellent views of the stadium. The staff is consistently commended for their friendliness and attentiveness, contributing to a welcoming atmosphere that enhances the guest experience.

The breakfast service stands out with its spectacular setting and quality offerings, including fresh fruits and regional products, making it a notable aspect of the stay. Although the dinner experience receives mixed reviews, many guests still enjoy the delicious and reasonably priced meals, despite some criticisms regarding portion sizes and limited menu options.

Rooms are often highlighted for their spaciousness and modern comforts, providing a cozy environment with comfortable beds that ensure restful sleep. The high standard of cleanliness in well-maintained facilities further adds to guest satisfaction.

Families find Exe Isla Cartuja an attractive choice due to its spacious accommodations and thoughtful service, especially in terms of room allocation and meal options. While Wi-Fi service and accessibility for disabled guests have areas for improvement, the overall experience remains positive for travelers seeking convenience, relaxation, and good value.

Despite mixed feedback regarding its four-star status, with some noting outdated decor and a lack of certain amenities, the hotel provides a commendable stay for sports enthusiasts and business travelers alike, thanks to its practical offerings and advantageous location. Overall, Exe Isla Cartuja is a suitable option for those exploring Seville while enjoying relaxing accommodations and attentive service.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Twin Room This room has 2 single beds which can be joined together and 1 additional bed, as well as a private bathroom with a hairdryer and free toiletries. It includes a TV, safe, and a minibar.

Triple Room This room has 2 single beds which can be joined together and 1 additional bed, as well as a private bathroom with a hairdryer and free toiletries. It includes a TV, safe, and a minibar.

Quadruple Room This room has 2 single beds which can be joined together and 2 additional beds, as well as a private bathroom with a hairdryer and free toiletries. It includes a TV, safe, and a minibar. Please note that no more beds can be added to this room.

Double or Twin Room with View Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned twin/double room features a TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views.

Guest Reviews
8.3
Very Good
Location
Located on the outskirts of Seville, Exe Isla Cartuja offers a unique setting within the Olympic Stadium, making it an ideal choice for guests attending events at the stadium or visiting Isla Mágica amusement park. While its placement provides a quiet retreat away from the bustling city, the hotel is somewhat remote, requiring guests to rely on cars or taxis for convenient access to Seville's historic center, approximately 15-20 minutes away by car or bus. The hotel itself boasts clean, spacious rooms, friendly staff, and excellent views of the stadium, an appealing feature for sports and concert enthusiasts.

The location can be troublesome for those without a vehicle, as public transport options, while present, involve regular bus connections into the city center. Parking is accessible, with ample space for those traveling by car, adding to the convenience for visitors traveling from the airport or surrounding areas.

While the surrounding neighborhood may appear quiet or underdeveloped, it enhances a sense of peacefulness, suitable for those seeking relaxation. The hotel offers a satisfactory experience with good service, ideal for short stays in the city, particularly if one is drawn to events in La Cartuja or the excitement of nearby attractions like Isla Mágica.

Breakfast
The breakfast experience at Exe Isla Cartuja garners considerable praise from guests, particularly for its spectacular setting with views over the stadium, which adds a unique touch to the dining experience. Many reviews highlight the breakfast as excellent, noting its variety, abundance, and quality. Fresh fruits, extensive choice, and high-quality products enhance the overall meal. Guests appreciate the consistently well-stocked buffet and the staff's attentiveness in replenishing items swiftly. While some diners suggest the breakfast lacks diversity and falls short of four-star expectations, the general consensus leans towards a positive dining experience, with comments noting the availability of regional products and gluten-free options. Despite occasional feedback on limited vegetarian and lactose-free choices, the breakfast remains a notable aspect of the stay at Exe Isla Cartuja, particularly due to the remarkable view it offers.

Dinner
Dining at Exe Isla Cartuja offers a mixed experience, with generally positive feedback tempered by some criticisms. Guests often praise the restaurant for its high-quality meals, highlighting the delicious and well-prepared food available at a good price. The bar and restaurant consistently deliver very good quality cuisine, and many guests appreciate the restaurant's offering as being reasonably priced, providing excellent value.

However, some guests are less enthusiastic, noting that portions can be small for the price, and occasionally, the food appears to be reheated. There are comments about limited dinner options, especially for those taking advantage of the half-board deals, with suggestions to expand the menu. Service at dinner is sometimes described as slow, with waitstaff being inattentive. Despite the drawbacks, including some disappointment with dinner variety and portion sizes, many guests still find the overall dining experience satisfactory and enjoyable.

Rooms
Exe Isla Cartuja offers guests a charming blend of spaciousness and modern comforts in its hotel rooms, which are consistently praised for their size and cleanliness. Visitors can expect rooms that are not only large but also meticulously maintained, featuring comfortable beds that contribute to a restful night's sleep. The hotel stands out with its bright and cozy atmosphere, aided by well-equipped bathrooms and thoughtful amenities, making it a convenient choice for families and solo travelers alike. Guests appreciate the views from their rooms, particularly those with unique perspectives overlooking the adjacent stadium—a delightful surprise for many. The staff at Exe Isla Cartuja are noted for their friendliness, enhancing the overall guest experience.

While the hotel impresses with its modern aesthetic and convenient layout, some visitors have suggested areas for improvement, such as lighting and soundproofing enhancements. Regardless, the Exe Isla Cartuja remains a commendable choice for those seeking a comfortable and spacious accommodation in a striking location by Seville's Olympic Stadium. Guests often highlight the ease of parking and the pleasurable breakfast, contributing to a positive stay. For a blend of generous room sizes and attentive service, Exe Isla Cartuja makes a suitable option for those looking to explore Seville while enjoying relaxing accommodation.

Beds
Exe Isla Cartuja, a hotel known for its spacious rooms and excellent service, garners substantial praise from guests for the comfort of its beds. Most reviews highlight the beds as very comfortable, often described as large, soft, and ensuring a restful night's sleep. The bedding and mattresses provide notable comfort, contributing to a positive stay experience. Many guests appreciate the spaciousness of the rooms combined with comfort, making for a relaxing environment. The comfort of the king-size and super large beds is frequently commended, enhancing the overall quality of the hotel experience.

However, there are occasional mentions of minor issues, such as beds being a bit hard or needing replacement, as well as single beds pushed together, which are not preferred by some guests. A few reviews also note discomfort due to soft or old mattresses and subpar pillows. Despite these rare critiques, the consensus remains positive, with most guests enjoying the comfort provided by the beds at Exe Isla Cartuja, particularly in relation to the quality and price of their stay.

Cleanliness
Exe Isla Cartuja appears to maintain a consistently high standard of cleanliness that has left a positive impression among its guests. The hotel is frequently praised for being exceptionally clean, with spotless rooms and well-maintained facilities. Guests have noted the spaciousness of the rooms, often mentioning how comfortable and tidy they are. The hotel provides a welcoming environment, enhanced by attentive and friendly staff who ensure that guests have a pleasant stay. The comfortable beds and neatness of the entire premises add to the overall satisfaction. Even with construction occurring at the nearby stadium, the hotel manages to keep dust and noise at bay, maintaining an orderly ambiance. Guests also appreciate the practical and modern design of the rooms, complemented by thorough cleaning services. Overall, Exe Isla Cartuja stands out for its immaculate cleanliness and attentive service, providing a comfortable and orderly haven for travelers.

Staff
Exe Isla Cartuja in Seville consistently receives accolades for its outstanding staff, frequently highlighted in guest reviews. The hotel’s personnel are celebrated for their friendliness, attentiveness, and professionalism. The receptionists, including individuals like Marieta, Mariona, Rocío, Cristina, and Diana, are especially commended for their exceptional service and warm welcome. Guests appreciate the staff's proactive nature, as they consistently ensure a smooth check-in and check-out process, offer helpful recommendations for exploring Seville, and assist promptly with any issues or requests. The housekeeping team, alongside the reception, contributes to creating a warm and pleasant atmosphere. Although some reviews mention the hotel facilities may feel a bit outdated, the overwhelmingly positive feedback about the staff's kindness and dedication significantly enhances the guest experience at Exe Isla Cartuja, making it a notable choice for travelers seeking remarkable service.

Wi-Fi
The Exe Isla Cartuja hotel offers guests free parking, a convenient perk for those traveling with a vehicle. However, the Wi-Fi experience at the hotel receives mixed reviews. While some guests found the connection to be quite fast and seamless, others experienced significant issues including interruptions every few minutes, making streaming almost impossible in certain areas. This inconsistency suggests room for improvement in the hotel's internet services. Guests also noted challenges with connectivity in the bedrooms, and some expressed dissatisfaction with the assistance provided by the staff regarding Wi-Fi access. Though internet quality varies, it is generally workable for basic needs.

Family
Exe Isla Cartuja emerges as a promising hotel choice for families visiting Seville, especially those who travel by car. The spaciousness of the rooms, particularly family and quadruple accommodations, is consistently praised for providing ample comfort for both kids and adults. The hotel’s location is convenient for families planning to visit attractions such as Isla Mágica and offers easy parking, although it is set outside the bustling city center.

The attentive and friendly staff significantly enhances the guest experience, with special mention of staff members going out of their way to ensure comfort, like allocating rooms with a view of the football field to delight young sports enthusiasts. Despite some concerns about the outdated facilities and the cost of breakfast, the overall value for money is considered excellent, particularly due to the diverse breakfast offerings and the atmospheric views of the stadium.

While minor inconveniences such as the lack of accessibility for strollers in some areas and the comfort of extra beds are noted, the positive aspects like roomy accommodations, thoughtful staff gestures, and good meal options, make it a suitable choice for family visits. Moreover, the unique setting within a stadium adds an unusual and exciting element to a family stay.

4 Star
Exe Isla Cartuja receives mixed reviews regarding its claimed four-star status. While some guests affirm that the hotel meets the 4-star criteria with its cleanliness and spacious rooms, others argue that it falls short in numerous aspects. The hotel is noted for its advantageous location for those with a car, offering quick access to Seville’s city center and featuring free parking. Guests enjoy a beautiful view of the Sevilla football stadium from the breakfast room and commend the breakfast selection for its variety of fruits, juices, and pastries.

However, several aspects of the hotel raise concerns among visitors. The accommodation is described as an older facility, situated in a stadium under renovation, providing views of construction sites rather than urban landscapes. Critiques highlight issues with room decor, furniture, and amenities that do not align with expectations for a 4-star establishment. The absence of basic 4-star amenities such as room service, a 24-hour café, and in-room smart TVs detract from the guest experience.

Breakfast quality and organization also face criticism, as does the noise from the air conditioning system. Despite its strengths in certain practical offerings, the hotel's high pricing compared to perceived value and basic facilities does not sway all travelers. For some, it feels more like a business stopover than a family retreat, falling short of what a four-star hotel promises in terms of luxury and attention to detail.

Business
Exe Isla Cartuja offers a practical choice for business travelers seeking convenience and value. The hotel is ideal for short stays, particularly if one is working nearby or visiting the university for professional commitments. The facilities are well-suited for business needs, featuring a good work desk that supports productivity. Despite the surrounding area's neglect, the hotel itself is well-maintained, providing travelers with a comfortable stay. While the overall ambiance of the hotel may lack flair, its excellent price-quality ratio makes it a worthwhile option for those passing through. The breakfast, though adequate, leaves room for improvement.

Accessible
Exe Isla Cartuja offers a mixed experience regarding accessibility, particularly for guests with disabilities. On the positive side, the hotel is situated in a convenient location with regular bus service to the city center every ten minutes, making it easily accessible for guests who can use public transport. Additionally, the presence of on-site parking and a private parking lot ensures that visitors traveling by car have straightforward access to parking facilities without any hassle.

However, despite these positives, several architectural barriers exist that can pose challenges to those with limited mobility. The hotel seems to lack necessary adaptations for wheelchair users, particularly regarding access to the breakfast room, which involves stairs that aren't equipped with ramps or other disability-friendly features. This limitation is evident as guests have noted difficulties in accessing various parts of the hotel, such as the breakfast area and even navigating steps with a wheelchair.

Although the location of Exe Isla Cartuja is generally accessible, the lack of specific adaptations such as wheelchair ramps and easier access to bathing facilities indicates that the property might not be the best choice for guests with significant mobility challenges. Guests traveling with reduced mobility may find the hotel less accommodating than expected, as it lacks crucial features to ensure an unhindered stay.


No, Exe Isla Cartuja doesn't have any pool.

No, a spa isn't available at Exe Isla Cartuja.

No, Exe Isla Cartuja doesn't allow dogs.

No, parking facilities aren't available at Exe Isla Cartuja.

No, Exe Isla Cartuja doesn't have a gym.

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