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Summary of reviews'Exe Sevilla Palmera' enjoys numerous positive reviews, particularly highlighting its convenient location, cleanliness, spacious rooms and attentive staff. Located near the Virgen del Rocío hospital, Betis stadium and various supermarkets, the hotel provides a serene and quiet environment with accessible on-street parking. Although it's somewhat distant from Seville's historic center, efficient public transport and walkable distances make the city center reachable, proving suitable for both business and leisure travelers.
Guests frequently commend the hotel's breakfast buffet for its variety and quality, enjoying continental and English breakfast options on the terrace. Despite occasional complaints about certain items and pricing, overall satisfaction remains high. While dining options within the hotel are limited, partnerships with nearby cafés and restaurants provide satisfactory and affordable alternatives, enhancing the dining experience.
The rooms at Exe Sevilla Palmera stand out for their spaciousness, cleanliness and comfort. Equipped with ample natural light, modern amenities and large bathrooms, they cater well to families and larger groups. Daily cleaning services further enhance the guest experience, maintaining high cleanliness standards throughout the hotel.
Staff interactions receive consistent acclaim, noted for friendliness, attentiveness and professionalism, significantly contributing to the pleasant ambiance of the hotel. Issues with the free WiFi and gym facilities are noted but do not largely detract from the overall positive experience. The WiFi service is generally reliable with some guests facing connectivity issues. The gym, although appreciated, sometimes experiences operational and equipment maintenance concerns.
Parking at Exe Sevilla Palmera offers a mix of secure underground options and ample street parking, accommodating different guest preferences and budgets. The availability of free street parking adds an attractive feature for those looking to manage costs.
Finally, the hotel's family-friendly atmosphere is well-regarded with spacious rooms and child-centric amenities making it a favorable choice for family travels. Comfortable beds with quality bedding also contribute to restful stays. While some guests question its four-star rating due to minor inconsistencies, Exe Sevilla Palmera largely meets expectations with its overall quality, making it a commendable option for travelers visiting Seville. Show more
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Categories
Hotel with Parking
The hotel offers on-site covered parking for €15 per day. It is also noted that there is easy access from the SE30 ring road and availability of free public parking in the surrounding area, providing guests with multiple convenient parking options.
EV charging stations
Hotel with EV Charging Stations
This hotel is listed as having 2 verified chargers available for electric vehicles.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Double RoomThis air-conditioned room has modern décor, and features free WiFi, a flat-screen TV and work desk. It comes with 2 single beds which can be joined together and a private bathroom with bath or shower.
Triple RoomThis air-conditioned room has modern décor, and features free WiFi, a flat-screen TV and work desk. Rooms come with 3 single beds and a private bathroom with bath or shower.
Quadruple RoomThis air-conditioned room features modern décor, free Wi-Fi, a flat-screen TV and a desk. It has 4 single beds and a private bathroom with a shower or a bathtub.
Junior SuiteJunior suites offer exclusive views and maximum comfort. This air-conditioned room features modern décor, free Wi-Fi, a flat-screen TV and a desk.
Guest Reviews
8.1
Very Good
Location
'Exe Sevilla Palmera' receives varied reviews regarding its location with numerous positive remarks highlighted by guests. Many appreciate it as well-located and convenient, particularly lauding its proximity to the Virgen del Rocío hospital, the Betis stadium and significant facilities like supermarkets. The hotel finds favor for its peaceful, quiet ambiance and accessible on-street parking, which is a significant plus for travelers with cars. The relative ease of reaching the city center through public transport or a manageable 20-30 minute walk has also been praised.
However, some reviews point out its distance from primary tourist attractions and the historic center of Seville as a drawback. Guests noted that while the hotel is not centrally located, it offers a convenient stay for those needing quick access to the hospital or other specific venues such as the Betis stadium. The neighborhood is characterized as calm with safety and quiet praised despite traffic noise and various dining options within walking distance.
Connections via bus and train facilitate movement into the city, alleviating some concerns regarding its out-of-the-way placement. Nonetheless, those intending to spend the majority of their time in Seville’s bustling historic areas might find the location less optimal. Despite this, the accommodation's substantial room sizes, attentive staff and overall quality maintain a generally favorable impression among visitors.
Breakfast
The breakfast experience at Exe Sevilla Palmera appears to be quite mixed with numerous guests expressing both satisfaction and disappointment. Several reviews highlight the richness and variety of the breakfast buffet, describing it as delicious, fantastic and with a good selection of items including continental and English breakfast options. Positive feedback often praises the quality and freshness of the selections and some guests appreciate the enjoyable experience of dining on the terrace.
However, there are many points of criticism as well. The common complaints include a lack of variety and poor quality of certain items, particularly the scrambled eggs and bacon. Some guests found the breakfast options to be basic, repetitive or of low quality, which did not meet their expectations for a four-star hotel. The breakfast room itself has also been described as uninspiring with some mentioning its cafeteria-like atmosphere and even a connection to a hospital cafeteria, which detracted from the overall experience.
Pricing of the breakfast has also been a notable concern with several reviews mentioning that it was expensive relative to the quality and variety offered. Some guests opted to have breakfast outside of the hotel due to these pricing concerns.
Overall, while there are guests who enjoyed their breakfast at the Exe Sevilla Palmera, there seems to be significant room for improvement in both the variety and quality of the offerings to meet the expectations of all guests.
Dinner
Located conveniently close to the Cathedral of Sevilla, Exe Sevilla Palmera offers guests a solid dining experience despite some limitations. Guests have noted that, although the hotel lacks an in-house cafeteria and the restaurant service closes on Sundays, the adjacent restaurant provides superb breakfast options and is recognized for offering good value for money. The restaurant staff is commended for being attentive and helpful, ensuring a pleasant dining experience.
Guests can also dine at the café next door, which is partnered with the hotel and offers affordable prices for lunch and dinner options. While the variety in the restaurant menu might be limited, the cuisine generally surprises guests with its quality and the portions served are quite satisfactory.
Dining options within the hotel itself might be somewhat restricted as the restaurant does not operate for lunch or dinner, but the proximity of a Mercadona supermarket provides an added convenience for those who prefer a quick meal without straying far. However, some reviews indicate the need for better meal choices and suggested improvements around food consistency and service hours.
Overall, Exe Sevilla Palmera manages to offer a comfortable stay with clean rooms and great air conditioning, making it a worthwhile option for visitors to Sevilla. The excellent breakfast and supportive staff add to the positive aspects of the guest experience, rounding out a generally favorable impression despite a few areas needing improvement.
Rooms
The rooms at Exe Sevilla Palmera impress with their spaciousness and cleanliness, making them suitable for families and larger groups. Guests appreciate the large, bright rooms with ample natural light, big windows and functionality. The rooms are described as cozy, well-maintained, modern and comfortable, featuring quality bedding for a restful sleep. For those staying in family or quadruple rooms, the accommodation is particularly generous in size, often bright and quiet, meeting expectations of comfort and utility.
The bathrooms also receive positive remarks, being spacious and well-equipped with some featuring large bathtubs and plentiful toiletries. The rooms are consistently cleaned daily, contributing to the overall pleasant experience. Despite minor issues like a few instances of noise and outdated room features, the general consensus is that the rooms provide a high degree of comfort and convenience with excellent staff service to match.
Beds
The beds at Exe Sevilla Palmera have garnered substantial praise for their comfort, becoming a standout feature in the guest experience. Many reviewers repeatedly highlighted the comfort of both the beds and bedding, describing them as very comfortable, soft and high-quality. The large and cozy dimensions of the beds, along with supportive mattresses and pillows, contributed significantly to a restful stay.
Guests also appreciated the attention to detail in maintaining clean and comfortable bedding. The option for double and single bed arrangements, which could be adapted to meet different needs, was noted as a practical feature. There were some mentions of minor issues such as beds being too soft or noisy, but these were relatively infrequent and did not overshadow the overall positive sentiment.
In summary, the consensus among guests is that Exe Sevilla Palmera offers superbly comfortable beds, contributing to a restful and pleasant stay.
Cleanliness
Exe Sevilla Palmera consistently receives positive feedback regarding its cleanliness. Most guests commend the hotel for its very clean rooms with many noting the spacious and comfortable ambiance. The cleanliness extends to both the hotel rooms and common areas with daily cleaning services ensuring that everything remains in top shape. Reviewers applaud the hotel's well-maintained and neat appearance, describing the facilities as clean and welcoming.
Several guests highlight the modern, well-equipped rooms and some specifically mention the spotless condition and efficient room cleaning. The hotel’s consistent cleanliness standards, including clean bathrooms and tidy room floors, receive repeated praise. Clean windows and fresh bedding further contribute to the overall positive perception.
Despite the overwhelmingly positive feedback on cleanliness, a few guests noted minor areas for improvement, such as occasional issues with windows or vents and some traces of mold in bathrooms. Nevertheless, these issues seem to be exceptions rather than the norm. Overall, Exe Sevilla Palmera maintains an excellent reputation for cleanliness, making it a reliable choice for a comfortable and hygienic stay.
Staff
The staff at Exe Sevilla Palmera receive highly positive feedback from guests, praised consistently for their friendliness, attentiveness and professionalism. Guests appreciated the personalized and exceptional treatment provided, reflecting a genuine willingness to meet their needs. The reception staff, often highlighted for their courteous and welcoming demeanor, efficiently handled early check-ins and provided helpful local information. The housekeeping team also received commendations for their politeness and meticulous service. Employees across the board, including waitstaff and bartenders, were noted for their professional and warm interactions. Overall, the friendly and accommodating nature of the staff significantly contributed to a pleasant and memorable stay for many visitors.
Wi-Fi
Exe Sevilla Palmera offers a mixed experience when it comes to its WiFi service. Many guests appreciated the excellent, strong and super-fast WiFi available throughout the hotel. Some mentioned the WiFi worked very well and found it reliable, complementing the convenience of free WiFi access. On the other hand, several reviews pointed out issues such as weak signals, difficulties in connecting and intermittent disconnections. Some specific complaints highlighted that the WiFi on higher floors, especially the fifth floor, was not up to par. Despite these drawbacks, the presence of reliable USB charging ports in the rooms was praised by several guests, adding a valuable plus to their stay. Overall, while the WiFi service has its strong points, there are areas needing improvement to ensure a more consistent and seamless internet experience for all guests.
Gym
The gym facilities at Exe Sevilla Palmera receive mixed feedback from guests. On a positive note, some guests appreciated having a gym on-site, describing it as well-equipped with good facilities and a good size. A few highlighted that the gym is private and offers a range of equipment that suits their fitness needs.
However, several reviews pointed out that the gym was not always open with some guests experiencing closures during their stay. Additionally, there were comments about the gym being poorly equipped or not well-maintained with a need for better cleaning. Some guests even questioned whether the fitness room should be classified as a gym due to its limited offerings.
Overall, while the existence of a gym is a perk, the experience can vary with potential limitations in equipment and availability.
Parking
The parking situation at Exe Sevilla Palmera appears to offer a range of options with both positive and negative feedback. Many guests appreciate the convenience of the underground parking, which is clean, secure and provides easy access via lifts directly to the rooms. Some found the €15 per day fee reasonable, although others felt this charge was high given the hotel's location and shared use with a nearby hospital and supermarket.
For those prioritizing budget options, free parking is frequently available on surrounding streets, making it relatively easy to find a spot nearby. Public transportation is also conveniently close for those who prefer not to drive into the busy city center.
However, there are a few challenges mentioned: the parking is not suitable for larger vehicles like vans and clarity around parking signage could improve. The parking lot management was sometimes described as tired and guests highlighted occasional difficulties in finding adequate space.
Overall, while Exe Sevilla Palmera provides several parking solutions, prospective guests should anticipate additional fees for the most secure and convenient options. For those willing to look, free street parking near the hotel is a viable alternative.
Family
Exe Sevilla Palmera offers a delightful experience for families with an emphasis on spacious and comfortable accommodations. Guests have consistently highlighted the large, well-maintained family rooms, which are perfect for groups, including quad and have amenities like free water. These rooms are described as having a great amount of space, comfortable beds and ample dressing areas, ideal for both adults and children to relax.
Cleanliness and comfort appear to be top-notch, ensuring that families feel at ease during their stay. Additionally, the hotel exudes a wonderful family atmosphere, which many guests appreciate, making it an excellent choice for those traveling with kids. The dining options at the hotel are child-friendly, contributing further to the overall family-oriented environment.
Proximity to family-friendly attractions, such as Plaza de España, adds to the convenience and appeal, making it easier for families to explore local sights. Despite minor issues like the absence of in-room kitchens and occasional concerns with the family bedding system, the general consensus remains positive.
Overall, Exe Sevilla Palmera is frequently recommended for its family-friendly nature, spacious rooms and child-centric amenities, making it a reliable choice for those planning a family-centric holiday.
4 Star
Exe Sevilla Palmera has garnered a mixed bag of reviews regarding its four-star rating, facilities and services. On the positive side, many guests have praised the hotel for its excellent and quality service, often describing it as remarkable for its star category. The beds are comfortable, it offers good value for its four-star rating and the service quality is often highlighted as exceeding expectations. The spacious rooms and clean environment have also earned positive mentions with some guests impressed by the hotel's overall ambiance and facilities, deeming it a great four-star experience.
However, there is notable feedback that questions the hotel's four-star classification. Multiple reviews suggest that it feels more like a three-star establishment, citing outdated facilities, a lack of amenities such as bathrobes and bidets and breakfast quality that doesn't quite match the expectations for a hotel of this rating. The rooms have been described as simple and occasionally exhibiting signs of age, such as dirty windows and a persistent old smell.
The overall consensus is that while Exe Sevilla Palmera offers good service and value for some guests, it falls short of the expectations associated with a four-star hotel with several reviewers recommending a reevaluation of its star rating.
Business
Exe Sevilla Palmera stands out as a highly accommodating hotel for business travelers. With spacious and well-connected rooms, it meets executive standards and emphasizes privacy, providing an ideal environment for those on work trips. The hotel's location is notably convenient for guests with work commitments, despite a few finding it awkward for business meetings.
The property is lauded for its efficient facilities tailored to corporate needs, such as well-equipped meeting rooms and reliable business amenities, including robust WIFI and USB charging ports. Many reviews praised the hotel as perfect for work events, citing its standard business style and executive accommodations. Quick and professional check-in services, along with adherence to COVID prevention measures, further enhance the business-friendly experience.
Offering great value for money, Exe Sevilla Palmera also facilitates a smooth working schedule. Whether it's for a business trip, conference or a routine work visit, the hotel ensures good quality-price ratio and convenience. Overall, the hotel's provisions for business travelers make it a recommended choice for professionals seeking a comfortable and efficient stay in Seville.
Accessible
Exe Sevilla Palmera is praised for its excellent accessibility for disabled guests. The hotel is well-situated and features various accessibility options, including accessible rooms, ramps, wide doors and good parking facilities. Guests have commented on the convenient location and the hotel's good accessibility features, making it a suitable choice for those with mobility challenges. Despite some minor drawbacks, such as missing bath amenities and a lack of easy transport service, the overall accessibility of the hotel is highly regarded with facilities that cater well to disabled guests.
No, Exe Sevilla Palmera doesn't have any pool.
No, a spa isn't available at Exe Sevilla Palmera.
No, Exe Sevilla Palmera doesn't allow dogs.
Yes, parking facilities are available at Exe Sevilla Palmera.