Crowne Plaza Shanghai Nanjing Road by IHG
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Summary of reviewsThe Crowne Plaza Shanghai Nanjing Road by IHG, consistently wins praise for its exceptional location in the heart of one of Shanghai's most vibrant districts. Situated on Nanjing Road Pedestrian Street, the hotel offers easy access to major attractions like People’s Square, Yu Garden, The Bund and numerous metro stations. Both business travelers and tourists appreciate the hotel's close proximity to shopping, dining and entertainment options.
Guests frequently commend the spacious and impeccably clean rooms, enhanced by hospitable staff who elevate the overall stay experience. The modern, newly renovated rooms are described as stylish, comfortable and well-equipped with practical amenities. Although some older rooms may exhibit signs of wear, the hotel's ongoing renovations are resolving these issues, promising an increasingly better experience.
Breakfast at the hotel is another highlight, featuring a diverse buffet that caters to both Chinese and Western tastes, including vegetarian options. Despite occasional overcrowding during peak hours, the quality and variety of the breakfast offerings generally receive high marks from guests, accompanied by excellent service from the staff.
Cleanliness remains a strong point with the hotel mostly meeting high standards in terms of maintenance and housekeeping. While a few minor issues in specific areas like bathrooms are noted, the overall impressions are positive.
The staff at the hotel, particularly individuals like Mr. Richard Chen and Ms., are repeatedly praised for their friendliness, helpfulness and professionalism. Any occasional language barriers are usually balanced by the staff's accommodating and attentive service.
The hotel also excels in amenities with guests appreciating the well-maintained gym and the high-quality indoor pool, which are added benefits for fitness enthusiasts. While WiFi connectivity has room for improvement with reports of slow speeds and a complicated login process, this is one of the few areas that receive consistent criticism.
The beds in the hotel earn high praise for comfort, contributing significantly to the restful experience of the guests. The luxurious ambiance of the hotel, enhanced by refined decor and modern amenities, is noted favorably, making it an excellent choice for those seeking style and comfort.
In summary, the Crowne Plaza Shanghai Nanjing Road by IHG, offers a well-located, clean and comfortable stay with standout amenities and a highly professional staff, creating a memorable experience for both business and leisure travelers.
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Guests frequently commend the spacious and impeccably clean rooms, enhanced by hospitable staff who elevate the overall stay experience. The modern, newly renovated rooms are described as stylish, comfortable and well-equipped with practical amenities. Although some older rooms may exhibit signs of wear, the hotel's ongoing renovations are resolving these issues, promising an increasingly better experience.
Breakfast at the hotel is another highlight, featuring a diverse buffet that caters to both Chinese and Western tastes, including vegetarian options. Despite occasional overcrowding during peak hours, the quality and variety of the breakfast offerings generally receive high marks from guests, accompanied by excellent service from the staff.
Cleanliness remains a strong point with the hotel mostly meeting high standards in terms of maintenance and housekeeping. While a few minor issues in specific areas like bathrooms are noted, the overall impressions are positive.
The staff at the hotel, particularly individuals like Mr. Richard Chen and Ms., are repeatedly praised for their friendliness, helpfulness and professionalism. Any occasional language barriers are usually balanced by the staff's accommodating and attentive service.
The hotel also excels in amenities with guests appreciating the well-maintained gym and the high-quality indoor pool, which are added benefits for fitness enthusiasts. While WiFi connectivity has room for improvement with reports of slow speeds and a complicated login process, this is one of the few areas that receive consistent criticism.
The beds in the hotel earn high praise for comfort, contributing significantly to the restful experience of the guests. The luxurious ambiance of the hotel, enhanced by refined decor and modern amenities, is noted favorably, making it an excellent choice for those seeking style and comfort.
In summary, the Crowne Plaza Shanghai Nanjing Road by IHG, offers a well-located, clean and comfortable stay with standout amenities and a highly professional staff, creating a memorable experience for both business and leisure travelers.
Hotel with Gym
Features a fitness center and is conveniently located near Nanjing Road. Ideal for guests who want to combine fitness with easy access to shopping and dining.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in one of Shanghai's most bustling districts, the Crowne Plaza Shanghai Nanjing Road by IHG, boasts an unrivaled location that guests consistently praise. Ideally situated right on Nanjing Road Pedestrian Street, the hotel offers seamless access to a plethora of shopping, dining and entertainment options. Reviewers highlight its proximity to key attractions like People’s Square, Yu Garden, The Bund and various metro stations, making it exceedingly easy to explore the city.
The central location is perfect for both business travelers and tourists, providing a vibrant backdrop while being exceptionally well-connected to public transportation. Many guests noted the convenience of having the subway just steps away, enabling quick travel across the city. The hotel's position along Nanjing Road ensures that guests are never far from a meal, a café or some shopping, contributing significantly to the overall convenience that the hotel offers.
Visitors also commend the spacious and clean rooms, coupled with hospitable staff, which enhance the overall stay experience. Whether one’s visit is for business or leisure, the hotel's superb location in the heart of Shanghai ensures a memorable and hassle-free stay with top-notch amenities readily available. In summary, Crowne Plaza Shanghai Nanjing Road stands out for its excellent positioning, providing guests with an unbeatable base from which to explore the vibrant city of Shanghai.
When staying at the Crowne Plaza Shanghai Nanjing Road by IHG, one can look forward to a satisfying breakfast experience. The hotel offers a diverse and abundant breakfast buffet that caters to both Chinese and Western palates, making it a great choice for international travelers. Many guests have praised the breakfast for its high quality and wide selection, noting that it's a great value for the price. Vegetarian options are also available, though some guests felt that more variety could be added, particularly non-continental and Indian vegetarian dishes.
The breakfast room has received mixed feedback. While many appreciate the delightful atmosphere and well-maintained space, some have found it chaotic and cold, especially during peak hours. Despite these minor issues, the service during breakfast is generally rated as excellent with staff accommodating various requests and maintaining a pleasant dining environment.
Overall, the breakfast at this hotel stands out as one of its highlights, providing a rich and varied spread that ensures guests start their day well-fed and satisfied.
The Crowne Plaza Shanghai Nanjing Road by IHG, offers a mix of experiences when it comes to its rooms, ranging from modern comfort to areas in need of improvement. On the positive side, the rooms are widely praised for their spaciousness and cleanliness, providing a bright and pleasant stay for guests. Many visitors noted the newly renovated rooms, which are described as clean, modern and stylish with excellent heating and good furnishing. The rooms also offer practical amenities like ample cupboards, drawers and Tea/Coffee making facilities with some featuring a superb view of the TV tower.
Comfort is a recurring theme with guests often mentioning that the rooms are very comfortable, quiet and excellent for both short and extended stays. The size and layout of the rooms have received positive feedback, making them ideal for various needs, including executive stays and leisure trips.
However, there are areas that require attention. Some rooms were described as old-fashioned and had issues like a musty smell, a chemical odor in the carpet or even smoke. Several guests mentioned that certain rooms were in need of renovation with outdated furniture and broken items. There were also occasional issues with climate control and doorbell malfunctions.
The bathrooms had mixed reviews with some being described as small and others needing renovation, while the overall design and facilities in some rooms were noted as being dated. Despite these drawbacks, the overall sentiment is that the hotel's continuous renovations and attentive service provide a promising future for travelers looking to stay in the heart of Shanghai.
During my stay at the Crowne Plaza Shanghai Nanjing Road by IHG, I was notably impressed by the quality of the beds. Guests repeatedly highlight that the beds are both cozy and comfortable with many mentioning that the mattresses are new and provide an excellent sleep experience. The beds are described as wide and spacious with double beds that are particularly large. Most guests found the beds very comfy and cozy, contributing significantly to a restful stay.
However, a few guests noted that the beds can be a bit too soft for their liking and some mentioned discrepancies in bed arrangements, such as receiving two singles instead of one large bed. Despite these minor complaints, the overall consensus from numerous reviews is clear: the beds at this hotel ensure a good night's sleep with their comfort and size being among the top highlights of the accommodations.
The Crowne Plaza Shanghai Nanjing Road by IHG, is generally praised for its cleanliness. Guests frequently highlighted that the hotel is very clean and well-maintained with rooms that are immaculate, spotless and tidy. Housekeeping services received commendations for being excellent and doing a great job in keeping the rooms in top condition, supplying clean towels daily and ensuring comfort.
Despite these positives, a few reviews pointed out areas needing improvement, particularly noting issues with bathroom cleanliness and occasional musty odors in the rooms. Some guests mentioned instances of dust and a minor number reported unclean conditions that did not meet their expectations, which included dirty furniture and the presence of pests.
Overall, while the hotel maintains a high standard of cleanliness, there are particular instances and areas where improvements could be made. The staff's effort in keeping the hotel clean and the overall comfort and satisfaction of guests shine through the majority of the reviews.
The staff at Crowne Plaza Shanghai Nanjing Road by IHG, have garnered considerable praise from guests for their friendliness, helpfulness and professionalism. Across the board, the team—from reception to housekeeping to the concierge—has been recognized for their polite and attentive service. Guests have frequently highlighted the exceptional assistance provided by Mr. Richard Chen and Ms, mentioning their dedication to ensuring a pleasant experience.
Despite some occasional language barriers with some staff members having limited English skills, the overall impression is that the hotel employees strive to be accommodating and helpful. The reception team has been noted for handling requests efficiently and being welcoming, although there have been mixed reviews about the speed and demeanor of some front desk staff during check-in and check-out processes.
Housekeeping staff stand out for their warm and proactive attitude with several guests appreciating their diligence and friendliness. Opinions on room service and housekeeping interactions have mostly been positive, emphasizing the cleanliness and respectful demeanor of the staff.
Concierge services have also been praised for their effectiveness and willingness to assist with local information and logistics, such as helping guests with ride-hailing apps. This level of personal service has left many visitors feeling well-cared for and satisfied with their stays.
In summary, while there are areas for improvement, particularly in language proficiency and speed of service in certain areas, the general consensus is that the staff at Crowne Plaza Shanghai Nanjing Road make a significant positive impact on the overall hotel experience through their attentiveness, friendliness and professionalism.
Visitors to the Crowne Plaza Shanghai Nanjing Road by IHG, have shared mixed feedback about the WiFi experience. While there are mentions of good WiFi connections and decent speeds, these positive notes are overshadowed by frequent criticisms. Some guests reported a complicated login process and problematic paperwork associated with accessing the WiFi with no proper instructions provided. Many reviews pointed out issues such as the WiFi being slow, weak or even completely useless at times. Internet connectivity seemed to degrade during peak hours, rendering the WiFi speed painfully slow and almost impossible to use for some. Despite the occasional compliment on its functionality, it is clear that the WiFi at this hotel leaves significant room for improvement.
The gym at Crowne Plaza Shanghai Nanjing Road by IHG, receives positive feedback from guests for its facilities and overall experience. Many reviewers find the gym to be comfortable and convenient, noting that it's well-located and easy to use. It's well-maintained with a large space and a good variety of weights and machines, making it suitable for various workouts. Some guests have pointed out that, although the gym was undergoing renovation at certain times, it didn't significantly affect their experience as the equipment remained functional and the area was kept in good condition. The gym stands out as one of the strong points of the hotel's amenities, alongside the pool, contributing to a satisfying stay for fitness enthusiasts.
The Crowne Plaza Shanghai Nanjing Road offers impressive amenities, particularly their gym and swimming pool. Guests frequently commend the hotel's large indoor pool, describing it as well-organized with conveniences like lockers, towels and slippers readily available. The pool, which is situated on the 9th floor, is noted for its spaciousness and good maintenance. Visitors generally have positive experiences using the pool facilities, enjoying the additional benefits of the gym and spa. However, there are occasional comments about the pool's availability, as it sometimes opens only in the late morning or may be temporarily out of order. Overall, the pool is a standout feature for many guests enjoying their stay at this IHG hotel.
Crowne Plaza Shanghai Nanjing Road by IHG offers a commendable indoor pool experience. The pool is temperature-controlled, ensuring a comfortable swim regardless of the weather. Guests appreciate the clean and well-maintained facilities, noting the new heated pool as a standout feature. The indoor pool is quite large and well organized with amenities such as lockers, towels and slippers readily available for convenience. Pool furniture adds to the comfort, making it a pleasant area to relax and unwind. Overall, the pool receives positive feedback for its cleanliness organization and inviting atmosphere.
During my recent stay at the Crowne Plaza Shanghai Nanjing Road, I was enveloped in an ambiance of sheer luxury and elegance. From the moment I arrived, the experience was elevated by a valet service that set the tone for the opulence to come. The hotel certainly lives up to its reputation with a spacious and free valet lot that adds an extra touch of convenience.
The rooms and suites exude a luxurious and stylish vibe with modern, contemporary furniture that might feel a tad old-fashioned to some but nonetheless maintains an air of refined sophistication. The bathroom was particularly noteworthy—spacious and luxurious, matching the overall theme of the hotel.
Each suite I encountered lived up to the hotel's high standards, providing an incredibly comfortable and expansive space to unwind. The amenities were top-notch, adding to the cozy yet luxurious feel of the rooms. The hotel's pool area offers free water, further enhancing the guest experience with thoughtful little luxuries.
Throughout my stay, the elegance of the structure was consistently impressive. The refined decor and superior location make it one of the best hotels I have stayed in, providing a truly luxurious ambiance for anyone looking to bask in comfort and style. For those seeking a plush and grand environment, this hotel certainly stands out as a top choice.
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Location
The central location is perfect for both business travelers and tourists, providing a vibrant backdrop while being exceptionally well-connected to public transportation. Many guests noted the convenience of having the subway just steps away, enabling quick travel across the city. The hotel's position along Nanjing Road ensures that guests are never far from a meal, a café or some shopping, contributing significantly to the overall convenience that the hotel offers.
Visitors also commend the spacious and clean rooms, coupled with hospitable staff, which enhance the overall stay experience. Whether one’s visit is for business or leisure, the hotel's superb location in the heart of Shanghai ensures a memorable and hassle-free stay with top-notch amenities readily available. In summary, Crowne Plaza Shanghai Nanjing Road stands out for its excellent positioning, providing guests with an unbeatable base from which to explore the vibrant city of Shanghai.
Breakfast
The breakfast room has received mixed feedback. While many appreciate the delightful atmosphere and well-maintained space, some have found it chaotic and cold, especially during peak hours. Despite these minor issues, the service during breakfast is generally rated as excellent with staff accommodating various requests and maintaining a pleasant dining environment.
Overall, the breakfast at this hotel stands out as one of its highlights, providing a rich and varied spread that ensures guests start their day well-fed and satisfied.
Rooms
Comfort is a recurring theme with guests often mentioning that the rooms are very comfortable, quiet and excellent for both short and extended stays. The size and layout of the rooms have received positive feedback, making them ideal for various needs, including executive stays and leisure trips.
However, there are areas that require attention. Some rooms were described as old-fashioned and had issues like a musty smell, a chemical odor in the carpet or even smoke. Several guests mentioned that certain rooms were in need of renovation with outdated furniture and broken items. There were also occasional issues with climate control and doorbell malfunctions.
The bathrooms had mixed reviews with some being described as small and others needing renovation, while the overall design and facilities in some rooms were noted as being dated. Despite these drawbacks, the overall sentiment is that the hotel's continuous renovations and attentive service provide a promising future for travelers looking to stay in the heart of Shanghai.
Beds
However, a few guests noted that the beds can be a bit too soft for their liking and some mentioned discrepancies in bed arrangements, such as receiving two singles instead of one large bed. Despite these minor complaints, the overall consensus from numerous reviews is clear: the beds at this hotel ensure a good night's sleep with their comfort and size being among the top highlights of the accommodations.
Cleanliness
Despite these positives, a few reviews pointed out areas needing improvement, particularly noting issues with bathroom cleanliness and occasional musty odors in the rooms. Some guests mentioned instances of dust and a minor number reported unclean conditions that did not meet their expectations, which included dirty furniture and the presence of pests.
Overall, while the hotel maintains a high standard of cleanliness, there are particular instances and areas where improvements could be made. The staff's effort in keeping the hotel clean and the overall comfort and satisfaction of guests shine through the majority of the reviews.
Staff
Despite some occasional language barriers with some staff members having limited English skills, the overall impression is that the hotel employees strive to be accommodating and helpful. The reception team has been noted for handling requests efficiently and being welcoming, although there have been mixed reviews about the speed and demeanor of some front desk staff during check-in and check-out processes.
Housekeeping staff stand out for their warm and proactive attitude with several guests appreciating their diligence and friendliness. Opinions on room service and housekeeping interactions have mostly been positive, emphasizing the cleanliness and respectful demeanor of the staff.
Concierge services have also been praised for their effectiveness and willingness to assist with local information and logistics, such as helping guests with ride-hailing apps. This level of personal service has left many visitors feeling well-cared for and satisfied with their stays.
In summary, while there are areas for improvement, particularly in language proficiency and speed of service in certain areas, the general consensus is that the staff at Crowne Plaza Shanghai Nanjing Road make a significant positive impact on the overall hotel experience through their attentiveness, friendliness and professionalism.
Wi-Fi
Gym
Pool
Indoor Pool
Luxury
The rooms and suites exude a luxurious and stylish vibe with modern, contemporary furniture that might feel a tad old-fashioned to some but nonetheless maintains an air of refined sophistication. The bathroom was particularly noteworthy—spacious and luxurious, matching the overall theme of the hotel.
Each suite I encountered lived up to the hotel's high standards, providing an incredibly comfortable and expansive space to unwind. The amenities were top-notch, adding to the cozy yet luxurious feel of the rooms. The hotel's pool area offers free water, further enhancing the guest experience with thoughtful little luxuries.
Throughout my stay, the elegance of the structure was consistently impressive. The refined decor and superior location make it one of the best hotels I have stayed in, providing a truly luxurious ambiance for anyone looking to bask in comfort and style. For those seeking a plush and grand environment, this hotel certainly stands out as a top choice.
Yes, Crowne Plaza Shanghai Nanjing Road by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Crowne Plaza Shanghai Nanjing Road by IHG.
No, Crowne Plaza Shanghai Nanjing Road by IHG doesn't allow dogs.
No, parking facilities aren't available at Crowne Plaza Shanghai Nanjing Road by IHG.
Yes, Crowne Plaza Shanghai Nanjing Road by IHG has a gym.
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