Shanghai31.18724800,
121.29638100,
No.1700 Zhuguang Road (gate 3 Of Necc)(Show on Map)
8.7
Very Good
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Summary of reviewsThe InterContinental Shanghai Hongqiao NECC by IHG enjoys positive accolades for its strategic location and high-quality service offerings. Its prime proximity to the National Exhibition and Convention Center (NECC) makes it exceptionally convenient for business travelers and event attendees, facilitating easy access to trade fairs with direct entry to the exhibition center. Additionally, the hotel's closeness to Hongqiao Airport, the train station, and a nearby metro station amplifies its accessibility.
The breakfast experience stands out, receiving substantial praise for its varied and high-quality offerings. Guests delight in the extensive breakfast buffet, which includes international options like Indian dishes, enhancing the appeal and catering to diverse palates. Staff warmth and accommodation further elevate the dining experience. While the dinner service offers quality at the traditional Chinese restaurant and good room service, guests note that the buffet can lack variety and be costly. Despite some critique, certain dishes, such as grilled crawfish, receive commendation.
Room quality at the hotel is highly regarded, with spacious, clean, and modern accommodations providing a comfortable stay supplemented by amenities like Bose speakers. While issues such as odors or humidity are noted, the staff’s responsiveness to concerns underscores their excellent service. The hotel’s cleanliness is appreciated overall, with meticulous attention to detail in room upkeep, though occasional service lapses are mentioned.
The staff at the hotel earns widespread admiration for professionalism and amiability, creating a welcoming environment. Their efficiency and fluency in English are particularly valued by guests, enhancing interaction and overall satisfaction. The dedication to excellent service across various hotel facets reflects the high standards expected from a five-star establishment.
In conclusion, InterContinental Shanghai Hongqiao NECC by IHG provides a reliable and enjoyable stay, particularly for those attending events at the NECC, combining its advantageous location with commendable facilities, services, and friendly staff to meet the expectations of both business and leisure travelers. Show more
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Hotel with Parking
The InterContinental Shanghai Hongqiao NECC offers parking and is close to the National Exhibition and Convention Center (NECC). It is ideal for business travelers attending events at the NECC.
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Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
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Indoor Pool
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5-Star Hotel
Hotel with Indoor Pool
Room Types
Classic King RoomThis double room has air conditioning, a flat-screen TV and a private bathroom.
Premium King RoomThe spacious double room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a TV with satellite channels. The unit has 1 bed.
Classic King Room with Club AccessThe spacious double room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a TV with satellite channels. The unit offers 1 bed.
Junior King SuiteThis suite features a seperate living room and a bedroom. It has air conditioning, an electric kettle and in-room minibar.
Premium King Room - Club Lounge AccessThis twin/double room has an electric kettle, satellite TV and a private bathroom.
One-Bedroom SuiteThe spacious suite offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit has 1 bed.
Classic Double Room with Two Double BedsThe spacious double room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Premium Double Room with Two Double BedsThe spacious double room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Classic RoomThe spacious air-conditioned double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle.
Classic Twin Room with Lounge AccessThe spacious air-conditioned twin room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.
Premium Twin Room with Lounge AccessThe spacious twin room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Premium RoomThe spacious double room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels.
Upgraded Premium RoomThe spacious double room features air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels.
Guest Reviews
8.7
Very Good
Location
InterContinental Shanghai Hongqiao NECC by IHG is highly praised for its prime location, especially for those visiting the National Exhibition and Convention Center (NECC). Guests appreciate the hotel's direct access to the exhibition center, allowing easy and quick entry to trade fairs and exhibitions. The proximity to the Hongqiao Airport and train station adds to the convenience, making it a suitable choice for business travelers. A nearby metro station provides additional connectivity to the city. Visitors also commend the hotel's overall quality, highlighting comfortable rooms, cleanliness, and an excellent breakfast. The staff receives positive feedback for their professionalism and helpfulness, enhancing the overall guest experience. Overall, the location, coupled with good facilities and services, makes it an ideal accommodation for attending events at the NECC.
Breakfast
The breakfast experience at the InterContinental Shanghai Hongqiao NECC by IHG is mostly praised for its impressive variety and quality. Guests frequently commend the wide range of options available at the breakfast buffet, which includes delicious and diverse choices that cater to different palates. The continental breakfast, in particular, receives high marks for excellence, with many guests noting the friendly and accommodating staff who enhance the dining experience. Several reviewers also highlight the inclusion of international options, such as Indian breakfast dishes, which add to the selection’s appeal. While a few European guests express disappointment regarding limited Western offerings, the overall consensus appreciates the breakfast spread as superior to typical hotel standards in Shanghai. Many reviews emphasize the superb and outstanding nature of the breakfast, making it a notable aspect of the hotel stay.
Dinner
The dining experience at InterContinental Shanghai Hongqiao NECC by IHG offers a diverse range of options, catering to varied tastes and preferences. Guests can choose from four distinct dining experiences, including a traditional Chinese restaurant, a buffet, 24-hour room service, and a bar that serves food. The traditional Chinese restaurant is especially praised for delivering a high-quality culinary experience. Room service also receives favorable comments, with guests appreciating both the food quality and breakfast offerings.
While the buffet appeals to some with its cost-effectiveness and high satisfaction levels for both dinner and breakfast, others find it lacking in taste with limited variety and consider it overpriced. The buffet is noted to have high costs, approaching AUD$85 per person, which some guests find excessive for the quality provided. The bar, while offering good food, also faces criticism for its limited variety and does not seem to meet five-star standards according to some visitors. Grilled crawfish is specifically highlighted as a notable dish from the menu.
Overall, while there are commendable aspects to the dining experience, particularly in the traditional Chinese restaurant and room service, some guests feel the offerings could better align with the expectations associated with a five-star hotel.
Rooms
The InterContinental Shanghai Hongqiao NECC by IHG consistently impresses guests with its spacious, clean, and comfortable rooms. Many visitors note the rooms are large and well-maintained, with modern updates that enhance the overall experience. The inclusion of Bose speakers for music adds a pleasant touch to the stay. Although some guests encountered issues such as unpleasant odors or humidity, the hotel's ability to provide alternatives and address concerns positively is acknowledged. The location is particularly advantageous for those attending events at the nearby exhibition hall, offering excellent accessibility. While there are minor notes about room dryness likely due to the city's climate, the overall comfort, and the quality of the rooms leave a favorable impression on guests. With the added mention of exceptional breakfast offerings, the hotel provides a reliable and enjoyable stay for both business and leisure travelers.
Cleanliness
InterContinental Shanghai Hongqiao NECC is frequently praised for its cleanliness and comfort, with guests finding the rooms both clean and spacious. Visitors appreciate the friendly and polite staff and note the overall clean environment. Specific highlights include thoughtful room cleaning, such as the meticulous organization of bathroom amenities, which adds a touch of personalized care. However, some guests point out inconsistencies, noting that certain areas could use more detailed attention, and there are occasional lapses, such as late cleaning services. Despite minor issues, the hotel maintains a strong reputation for cleanliness, contributing to a comfortable experience for its guests.
Staff
Nestled in the vibrant precinct of Shanghai Hongqiao, the InterContinental Shanghai Hongqiao NECC stands out for its commendable team who are gentle, efficient, and professional. Guests have consistently praised the staff’s ability to meet requests with a courteous and approachable demeanor. The housekeeping staff particularly garnered appreciation for their friendliness and helpfulness. For guests seeking directions or assistance, staff members exhibiting fluency in English proved to be invaluable, showcasing a willingness to support and a commitment to hospitality.
The interactions at reception were highlighted as very professional, with special mentions for individual members who provided exemplary service. Guests noted a warm and welcoming environment created by the team's kindness, which extends across all service facets. While a spot of confusion arose regarding additional charges, it underscores the importance of clarifying specific room arrangements prior to arrival.
Overall, the hotel's service and facilities are deemed top-notch, reflecting the high standards one expects from a five-star establishment. As guests step into this luxurious abode, they can anticipate engaging with an excellent team dedicated to ensuring a pleasant and satisfying hotel experience.
Yes, InterContinental Shanghai Hongqiao NECC by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at InterContinental Shanghai Hongqiao NECC by IHG.
No, InterContinental Shanghai Hongqiao NECC by IHG doesn't allow dogs.
Yes, parking facilities are available at InterContinental Shanghai Hongqiao NECC by IHG.
Yes, InterContinental Shanghai Hongqiao NECC by IHG has a gym.