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Summary of reviewsThe Renaissance Shanghai Yu Garden Hotel on the Bund consistently earns favorable reviews from guests for its strategic location, making it an ideal choice for exploring Shanghai's cultural and historical attractions. Situated near the Yuyuan Garden and close to the Old Town and the Bund, the hotel provides convenient access to key sites, shopping areas, and vibrant city squares. The proximity to the subway station enhances the ease of travel, adding to its appeal for sightseeing and leisure visitors.
Guests frequently commend the breakfast offerings for their variety, featuring both Western and Chinese options with high-quality items like freshly cooked omelets and noodle soups. The dining experience, particularly in the club lounge, is appreciated for providing excellent value with diverse culinary options and unlimited wine and beer. While there are some mixed reviews regarding limited choices in certain venues, overall, the dining options are considered a positive aspect of the stay.
Rooms at the hotel are highly regarded for their spaciousness, cleanliness, and comfort. Many guests enjoy the tasteful decor and picturesque views of the Pudong skyline and Huangpu River. Family rooms are noted for their suitability for adults and children alike, providing ample space for relaxation. Amenities such as comfortable beds and a welcome fruit basket are well-received, although minor improvements in room fixtures are occasionally suggested.
Cleanliness is a strong point at the Renaissance Shanghai Yu Garden Hotel, with efficient housekeeping ensuring rooms and facilities are well-maintained. The friendly and attentive staff, particularly figures like Mr. Johansson Li Liang and Mrs. CoCo Hu Cuiyu, contribute significantly to guest satisfaction, offering professional service and helpfulness despite occasional language barriers. The concierge service is especially praised for its knowledge and efficiency.
Though the hotel's Wi-Fi could be improved for reliability and speed, the gym and rooftop pool offer well-equipped facilities and impressive views, enhancing the overall experience. Families find the hotel kid-friendly, with spacious rooms and unique features like robot room service adding to its appeal. Overall, the Renaissance Shanghai Yu Garden Hotel's combination of excellent amenities, dedicated staff, and prime location makes it a preferred destination for travelers seeking both convenience and hospitality in Shanghai. Show more
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Hotel with Infinity Pool
This hotel near the Bund in Shanghai features an infinity pool, offering a leisure facility in a prime city location.
Family Friendly Hotel
Offers spacious rooms, an indoor pool, and is located near the Yu Garden, a popular family attraction. The hotel provides a comfortable and convenient base for exploring the city.
Romantic Hotel
Renaissance Shanghai Yu Garden Hotel offers a luxurious and culturally rich romantic experience. Its elegant design, exceptional views of Yu Garden, and fine dining options create a memorable stay. The hotel's prime location and sophisticated ambiance make it perfect for couples seeking a unique and immersive escape.
Accessible Hotel
This hotel provides accessible rooms and facilities near the Bund. It ensures a comfortable and convenient stay for guests with disabilities.
Hotel with Gym
Provides a fitness center and is located on the Bund. Offers a combination of fitness facilities and proximity to key attractions.
Luxury Hotel
Hotel for Honeymoon
Hotel with Swimming Pool
Infinity Pool Heated Pool Indoor Pool Panoramic View Pool
Business Hotel
5-Star Hotel
Hotel with Panoramic View Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Deluxe King RoomThe air-conditioned rooms feature floor-to-ceiling windows overlooking the bustling city. Each room comes with a 37-inch flat-screen TV with cable/satellite channels, a minibar, a safety deposit box, pillow menu and an en suite bathroom with a separate shower and a bathtub. The access to the swimming pool and the fitness centre is available.
Please note that for breakfast-included rates, breakfast is provided for 2 people only.
Club King RoomLocated from Floor 17 to 20, this air-conditioned room features floor-to-ceiling windows overlooking the bustling city. Each room comes with a 37-inch flat-screen TV with cable/satellite channels, a minibar, a safety deposit box, pillow menu and an en suite bathroom with a separate shower and a bathtub.
Guests can enjoy the benefits including:
- Access to the pool and the fitness centre;
- Access to the executive lounge;
- Free Wi-Fi.
Please note that for breakfast-included rates, breakfast is provided for 2 people only.
Bund River View StudioOverlooking the stunning Bund from Floor 6 to 19, the chic studio features an iPod docking station and a 42-inch flat-screen TV. The bathroom includes a bathtub by the window and a separate shower. Guests can enjoy the benefits including:
- Access to the pool and the fitness centre;
- Access to the executive lounge;
- Free Wi-Fi.
Please note that for breakfast-included rates, breakfast is provided for 2 people only.
Bund River View SuiteOverlooking the bustling city and the stunning Bund from Floor 5 to 20, the stylish suite features a walk-in closet, an iPod docking station and a 42-inch flat-screen TV with cable/satellite channels. Guests can enjoy the benefits including:
- Access to the pool and the fitness centre;
- Access to the executive lounge;
- Free Wi-Fi.
Please note that for breakfast-included rates, breakfast is provided for 2 people only.
Deluxe Twin RoomThis air-conditioned room features floor-to-ceiling windows overlooking the bustling city. Each room comes with a 37-inch flat-screen TV with cable/satellite channels, a minibar, a safety deposit box, pillow menu and an en suite bathroom with a separate shower and a bathtub. The access to the swimming pool and the fitness centre is available.
Please note that for breakfast-included rates, breakfast is provided for 2 people only.
Club Twin RoomLocated from Floor 17 to 20, this air-conditioned room features floor-to-ceiling windows overlooking the bustling city. Each room comes with a 37-inch flat-screen TV with cable/satellite channels, a minibar, a safety deposit box, pillow menu and an en suite bathroom with a separate shower and a bathtub.
Guests can enjoy the benefits including:
- Access to the pool and the fitness centre
- Access to the executive lounge
- Free Wi-Fi
Please note that for breakfast-included rates, breakfast is provided for 2 people only.
Superior Family RoomThis double room has a sofa, bathrobe and air conditioning.
Please note that for breakfast-included rates, breakfast is provided for 2 people only.
Premier Couch RoomThis double room features a tea/coffee maker, cable TV and hot tub.
Please note that for breakfast-included rates, breakfast is provided for 2 people only.
Suite with Bund River View - Club Lounge AccessGuests will have a special experience as this double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Bund View King RoomThis double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Bund View Twin RoomThe hot tub is the standout feature of this twin room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Bund River View Club King RoomThis double room provides a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
Bund River View Club Twin RoomGuests will have a special experience as this twin room provides a hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 2 beds.
City View Three Beds RoomThe hot tub is the standout feature of this family room. Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room features a TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 3 beds.
Queen Suite with Sofa Bed
Guest Reviews
8.5
Very Good
Location
Renaissance Shanghai Yu Garden Hotel on the Bund stands out primarily for its enviable and strategic location, making it a top choice for visitors keen on exploring Shanghai's key attractions. Nestled close to the Yuyuan Garden, the hotel offers easy access to cultural and historical sites such as the Bund and the Old Town. Its proximity to the Yuyuan Garden Subway Station ensures convenient transportation links, allowing guests to traverse the city with ease.
Moreover, the hotel is within walking distance to various points of interest, including shopping areas and vibrant city squares, making it an ideal base for both leisure and sightseeing. Guests frequently commend the short strolls to the Bund and Nanjing Road, highlighting the seamless blend of traditional charm and modern luxury in the surrounding area. With the subway station located right by the hotel, reaching other parts of Shanghai is straightforward and efficient.
The combination of excellent location, spacious and clean rooms, and the vibrant urban environment contributes to a pleasant and enriching stay. The views from the rooms further enhance the experience, offering a splendid glimpse of the bustling city life. If convenience and accessibility to Shanghai’s iconic sites are a priority, this hotel’s location is remarkably advantageous.
Breakfast
The Renaissance Shanghai Yu Garden Hotel on the Bund offers a breakfast experience that predominantly receives positive acclaim from its guests. Many emphasize the extensive and varied selection, which includes both Western and Chinese options, making it suitable for a diverse range of palates. The spread is often described as rich and abundant, featuring freshly cooked items like omelets, eggs, wontons, and noodle soups. The breakfast is well-presented and diverse, catering to international cultures, which adds a delightful touch to the experience.
Guests frequently highlight the quality of the offering, noting the high standard of the buffet and the thoughtful variety that can cater to differing tastes. Service at breakfast is generally praised, though a few guests have encountered issues with drink service during busy periods or mentioned that certain aspects, like pastries and fresh juices, could use improvement.
The breakfast setting also adds to the dining experience, allowing guests to enjoy their meal with a view, enhancing the tranquil start to the day. While some reviews mention that the breakfast could better reflect local特色, others simply find it adequate. Despite minor critiques on pricing and occasional service lapses, the breakfast at the Renaissance Shanghai Yu Garden Hotel generally leaves a positive impression, with many considering it a highlight of their stay.
Dinner
The Renaissance Shanghai Yu Garden Hotel on the Bund offers a dining experience that garners mixed reviews from its guests. Visitors often praise the diverse culinary options available at the hotel, highlighting the club lounge as a standout feature where the food is considered great, akin to a mini dinner. The rooftop restaurant is another favored venue, receiving positive remarks for its impressive offerings. Many find excellent value in the lounge dinners, which provide a generous spread of hot dishes complemented by unlimited wine and beer, making it a worthwhile choice at around 300 RMB.
Guests who enjoy buffets will find the hotel's dinner buffet particularly appealing, with its extensive selection of Western and Asian dishes showcasing a mix of Shanghai, American, and European cuisines. The buffet receives high marks for both variety and quality, making it a nice option for those seeking a wider range of flavors.
However, not all dining experiences at the hotel are celebrated, with some guests noting that certain venues, such as the Yu Café, offer a limited choice for dinner, and some aspects of room service leave much to be desired in terms of taste and portion sizes. The food from the café is critiqued as not being worth the money, while the restaurant prices are described as unreal by some diners. Despite these critiques, the restaurant itself is occasionally acknowledged for its first-class food and impeccable service.
In the business floor lounge, the hotel provides free dinner and late-night snacks with changing themes each night, adding a pleasant variety to the dining options. While there is room for improvement in some areas, many guests are able to find satisfying meals within this diverse culinary landscape.
Rooms
The Renaissance Shanghai Yu Garden Hotel receives high praise for its rooms, which are consistently described as spacious, clean, and comfortable. Many guests appreciated the tasteful decor and the delightful city views available through the floor-to-ceiling windows, particularly the vistas of the Pudong skyline and Huangpu River. The rooms are well-appointed with amenities such as comfortable beds, blackout curtains, a coffee machine, and a welcome fruit basket. Several reviews emphasize the cleanliness of the rooms, which are maintained daily by attentive staff—though a couple of guests noted areas for minor improvements.
The hotel is favorably located near Yu Garden and local attractions, with convenient access to the metro station. Family rooms are noted for providing ample space and comfort, suiting the needs of adults and children alike. While most guests were pleased with the amenities and views, a few mentioned issues such as musty smells, worn furniture, and occasional room key malfunctions. Overall, the hotel's rooms are described as a comfortable and inviting retreat, contributing to a satisfying stay.
Beds
The Renaissance Shanghai Yu Garden Hotel on the Bund receives consistent praise from guests for its exceptional bedding and comfortable sleeping arrangements. Guests frequently highlight the comfort of the beds, which enhance the overall quality of their stay. The bedding is noted for being cozy and offers a pleasant sleeping experience, thanks to its good quality and cleanliness. Many reviews specifically mention the spaciousness of the beds, with some rooms offering double king-sized beds that can comfortably accommodate multiple people. The pillows are usually rated as comfortable, contributing to the restful sleep, although a few guests found them too flat. Overall, the hotel provides comfortable beds and bedding that are a key aspect of the hotel experience, ensuring that guests enjoy their rest amidst the inviting ambience of the accommodations.
Cleanliness
Renaissance Shanghai Yu Garden Hotel on the Bund receives high marks for its commendable cleanliness, often described as top-notch. Guests frequently appreciate the spacious and clean rooms, which are considered comfortable and well-maintained. The efficient housekeeping team is noted for being thorough and attentive, ensuring rooms are tidy and refreshed daily. The large, clean, and modern rooms, coupled with clean facilities, offer a pleasant stay, and the hotel staff are often highlighted for their friendliness and helpfulness.
However, some areas of the hotel, such as the pool and lobby, show signs of aging and could benefit from updates and more rigorous cleaning. A handful of reviews mention specific cleanliness oversights, like mold in bathrooms or leftover items from previous guests. Despite these occasional lapses, the overall atmosphere of the hotel is clean and welcoming, making it a reliable choice for travelers seeking comfort and convenience in a bustling area with local cafes and restaurants easily accessible downstairs.
Staff
The Renaissance Shanghai Yu Garden Hotel on the Bund boasts a particularly friendly and attentive staff who excel in providing excellent service. Guests consistently praise the hotel employees for their kindness and helpfulness, noting that staff members are professional, courteous, and responsive to requests. The dedication of the staff is apparent, as they promptly resolve any questions and go the extra mile to ensure a comfortable and enjoyable stay.
Despite some challenges with language barriers, as not all staff members are fluent in English, the overall experience is positive. The hotel has exceptional figures like Mr. Johansson Li Liang, Mrs. CoCo Hu Cuiyu, and Mr. Williom Wu Hongyu, who receive accolades for their special care and service. Additionally, names such as Ethan, Henry, and Daniel at the front desk are highlighted for their remarkable helpfulness and professionalism.
Staff members are commendable for their ability to accommodate guests' needs, whether arranging for rooms to be close together or booking taxis efficiently. The concierge service stands out as being particularly knowledgeable and attentive, further enhancing guest experiences. There are occasional remarks about areas for improvement in customer service, yet the warmth, smiles, and welcoming attitude of the personnel are unmistakably top-notch.
This positive ambiance is complemented by the hotel's strategic location near subway lines and tourist attractions, adding convenience to its charm. Guests enjoy a friendly reception and lounge service, with prompt room service and attention to detail. Whether it's preparing umbrellas on rainy days or ensuring seamless communications, the staff's dedication to guest satisfaction marks this hotel as a preferred destination for travelers seeking exemplary hospitality in Shanghai.
Wi-Fi
At Renaissance Shanghai Yu Garden Hotel on the Bund, guests appreciate the convenience and panoramic views of Shanghai, with English-speaking staff adding to the ease of their stay. However, the hotel's Wi-Fi often falls short of expectations, with many visitors experiencing unreliable and slow internet connections. While some found it adequate for basic tasks like checking emails or browsing local websites, others noted significant difficulties, particularly when using VPNs or multiple devices simultaneously. Despite these challenges, the other amenities and location maintain a level of satisfaction for travelers.
Gym
The Renaissance Shanghai Yu Garden Hotel on the Bund offers a well-equipped gym and fitness center that impresses many of its guests. Visitors appreciate the gym's equipment, making it suitable for short stays and providing a great workout space. The fitness center and pool are often highlighted for having everything one might need, and the gym is noted for being clean and nice. Guests particularly enjoy the breathtaking views available from both the gym and the pool, which enhance the overall experience of working out or relaxing. Though some reviews mention the gym and pool might be showing their age, they are generally regarded as adequate and beneficial for hotel stayers. The friendly and accommodating staff at the gym add to the welcoming atmosphere, contributing positively to guests' impressions of the fitness facilities.
Pool
The pool at the Renaissance Shanghai Yu Garden Hotel on the Bund is a notable feature that many guests appreciate for its stunning views and overall atmosphere. Situated on the rooftop, this glass-enclosed pool offers impressive panoramic views of the Shanghai skyline and The Bund, making it a delightful spot for relaxation and photography. Visitors enjoy both a cool and warm pool option, with the warm pool providing a particularly pleasant experience at night. The pool also remains open until 11:00 PM, allowing guests to enjoy the spectacular night views of the cityscape. Although the pool area could benefit from some renovations and is relatively small, its location and the vistas it offers make it a highlight for many, especially for families and those visiting during the hot summer months. Additionally, the adjacent rooftop bar adds to the ambiance, giving guests another avenue to enjoy the vibrant city sights. However, some guests have noted that the pool's operational hours occasionally do not match what is advertised. Despite these minor drawbacks, the rooftop pool remains a favorite feature among hotel visitors.
Family
Renaissance Shanghai Yu Garden Hotel on the Bund stands out as a kid-friendly destination with several appealing features for families. Guests consistently praise the spacious accommodations, highlighting the family rooms that comfortably fit multiple people. These rooms are described as clean, comfortable, and particularly suitable for families with children, providing ample space for relaxation. The hotel's location near Yu Garden and the Bund is noted as very convenient, allowing easy access to some of Shanghai's most famous sites.
One of the unique and exciting aspects for children is the hotel's robot room service, which becomes a memorable highlight for young guests. The pool is another popular feature, garnering enthusiastic responses from kids. Generally, the staff is described as polite and helpful, although some feedback suggests room for improvement in customer service. Despite these occasional concerns, most families report leaving with satisfaction from their stay at this well-situated hotel, making it a solid choice for those visiting Shanghai with children.
5 Star
The Renaissance Shanghai Yu Garden Hotel on the Bund is consistently praised for its adherence to five-star standards, both in service and facilities. Guests appreciate the exceptional quality of staff, noting their professionalism and attentiveness that align with expectations for a top-tier hotel. Located in the bustling tourist center of Shanghai, the hotel represents great value, offering a comprehensive range of amenities and services that satisfy both local and international travelers.
Among its standout features is the breakfast selection, described as fantastic, adding to the overall positive experience of staying at this hotel. While some reviews suggest nuances in the five-star rating, the majority highlight its success in meeting the criteria, emphasizing remarkable service and a level of comfort and quality commensurate with its status. Overall, the Renaissance Shanghai Yu Garden Hotel upholds its reputation as a noteworthy five-star destination.
Business
Renaissance Shanghai Yu Garden Hotel on the Bund offers a blend of modern amenities and strategic location, creating an appealing option for business travelers. Its five-star service stands out, with professional and super friendly staff ready to meet business needs. The hotel ensures convenience with its great shuttle service and a business center that adds to the functionality for guests on work trips.
Positioned near a tunnel to Pudong and close to the metro, the hotel provides ease of access, making it convenient for traveling around the city. Although the breakfast selection could be expanded to better suit business travelers, the location itself is considered worth the price for the proximity to central areas. While the ability to communicate in English might be inconsistent, the overall service remains excellent, marking it as a practical choice for those traveling on business.
Luxury
Renaissance Shanghai Yu Garden Hotel boasts a prestigious reputation as a luxury hotel with an outstanding blend of top-quality service and accommodations. Guests frequently highlight its fantastic location adjacent to the Yu Garden area, which enhances the experience of exploring Shanghai, and appreciate the convenience of being situated near iconic landmarks. The hotel's executive lounge stands out with its excellent service and varied offerings of meals, snacks, and drinks available throughout the day, providing an extra layer of comfort for visitors.
Cleanliness and presentation are highly praised, with many guests noting that the rooms are impressively clean and beautifully appointed. Dining options at the hotel are diverse, particularly the breakfast selection which receives consistent acclaim for its variety and quality. The club lounge upgrade is often recommended by guests for those seeking a little added luxury during their stay.
While the hotel is generally recognized as meeting the expectations of a five-star establishment, there are occasional remarks indicating that certain aspects, like seating arrangements, may require improvement to fully align with five-star standards. Nevertheless, the combination of luxurious accommodations, fantastic location, and five-star service make Renaissance Shanghai Yu Garden Hotel a desirable choice for a comfortable and enjoyable stay.
Yes, Renaissance Shanghai Yu Garden Hotel on the Bund has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Indoor Pool, Panoramic View Pool.
No, a spa isn't available at Renaissance Shanghai Yu Garden Hotel on the Bund.
No, Renaissance Shanghai Yu Garden Hotel on the Bund doesn't allow dogs.
No, parking facilities aren't available at Renaissance Shanghai Yu Garden Hotel on the Bund.
Yes, Renaissance Shanghai Yu Garden Hotel on the Bund has a gym.