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Summary of reviewsThe St. Regis Shanghai Jingan is a 5-star hotel that offers excellent quality breakfast food, despite some minor issues with temperature and dishware design. The rooms are spacious, comfortable and well-designed, although some guests noted maintenance issues and lack of small tables. The hotel environment is clean and gorgeous and the staff is top-notch, providing genuinely caring and professional service. The hotel's training program for its employees is highly praised and the majority of guests commend the staff's efforts and the overall service provided. Show more
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Skyscraper Hotel
The exquisite skyscraper hotel offers 487 rooms, 67 suites, with stunning views, variety of six restaurants and bars, signature Iridium Spa, fitness center and a large Ballroom to name a few. The building has 59 floors.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Deluxe Room KingThis double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Deluxe Room TwinGuests will have a special experience as this double room provides a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Superior Deluxe, KingThis double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Premier Corner Deluxe, Guest room, KingThis double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
The Manor DeluxeGuests will have a special experience as this double room provides a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
This unit offers:
- Five meals during the stay at The Manor.
- Complimentary mini bar consumption per stay with the exception of alcoholic beverages.
- Two complimentary pieces of pressing and laundry services per guest per day. (registered guest only, maximum 2 people; excluding express laundry).
- Complimentary limousine drop-off services within a 3KM radius. (from 8am until 7pm, advanced booking is required and subject to availability).
- Exclusive meeting space for 2 hours per stay, advanced booking is required.
- Experience our designated concierge service for a truly personalized experience.
- Complimentary car parking is provided during your stay.
St. Regis Suite, KingThis double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Caroline Astor Suite, KingThis double room's special feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Metropolitan Suite, Club lounge access, 2 Bedroom 2 room Suite, City viewThe hot tub is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. Guests can make meals in the kitchen that features a refrigerator, a dishwasher, kitchenware and an oven. The spacious air-conditioned double room features a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
The Manor Skyline DeluxeThis double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
This unit offers:
- Five meals during the stay at The Manor.
- Complimentary mini bar consumption per stay with the exception of alcoholic beverages.
- Two complimentary pieces of pressing and laundry services per guest per day. (registered guest only, maximum 2 people; excluding express laundry).
- Complimentary limousine drop-off services within a 3KM radius. (from 8am until 7pm, advanced booking is required and subject to availability).
- Exclusive meeting space for 2 hours per stay, advanced booking is required.
- Experience our designated concierge service for a truly personalized experience.
- Complimentary car parking is provided during your stay.
The Manor KingThis double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
This unit offers:
- Five meals during the stay at The Manor.
- Complimentary mini bar consumption per stay with the exception of alcoholic beverages.
- Two complimentary pieces of pressing and laundry services per guest per day. (registered guest only, maximum 2 people; excluding express laundry).
- Complimentary limousine drop-off services within a 3KM radius. (from 8am until 7pm, advanced booking is required and subject to availability).
- Exclusive meeting space for 2 hours per stay, advanced booking is required.
- Experience our designated concierge service for a truly personalized experience.
- Complimentary car parking is provided during your stay.
The Manor Junior SuiteThe hot tub is the standout feature of this suite. The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
This unit offers:
- Five meals during the stay at The Manor.
- Complimentary mini bar consumption per stay with the exception of alcoholic beverages.
- Two complimentary pieces of pressing and laundry services per guest per day. (registered guest only, maximum 2 people; excluding express laundry).
- Complimentary limousine drop-off services within a 3KM radius. (from 8am until 7pm, advanced booking is required and subject to availability).
- Exclusive meeting space for 2 hours per stay, advanced booking is required.
- Experience our designated concierge service for a truly personalized experience.
- Complimentary car parking is provided during your stay.
The Manor SuiteThe hot tub is a top feature of this suite. The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
This unit offers:
- Five meals during the stay at The Manor.
- Complimentary mini bar consumption per stay with the exception of alcoholic beverages.
- Two complimentary pieces of pressing and laundry services per guest per day. (registered guest only, maximum 2 people; excluding express laundry).
- Complimentary limousine drop-off services within a 3KM radius. (from 8am until 7pm, advanced booking is required and subject to availability).
- Exclusive meeting space for 2 hours per stay, advanced booking is required.
- Experience our designated concierge service for a truly personalized experience.
- Complimentary car parking is provided during your stay.
Manor Double Room with Two Double Beds and City ViewThis double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Breakfast
Travelers staying at The St. Regis Shanghai Jingan have raved about the excellent quality of the breakfast food served at the hotel. Though some reviewers noted that the variety of options was slightly limited, others mentioned that there was still enough variety to satisfy their morning cravings. While the breakfast temperature was occasionally on the cool side and the congee was only lukewarm, most guests appear to have thoroughly enjoyed their meal. However, some commented on the heaviness of the pot lids and the impracticality of the dishware, which they argued could have been better designed. Overall, breakfast at this 5-star hotel was highly regarded, even though a few guests were puzzled by the request to swipe their room keys before entering the dining area.
Rooms
If you're looking for spacious and comfortable rooms, The St. Regis Shanghai Jingan is the perfect choice for you. Some guests expressed their high standards for room ambiance, taking into consideration room size and ceiling height. While some standard rooms were commented to have low ceilings, the facilities were new and the beds were comfortable. However, some guests pointed out the lack of small tables and proper places to put water cups. Thick carpets were present inside rooms and views from some twin rooms were ordinary. Despite some issues with maintenance, such as lights and power sockets not working and manual curtains not pulling properly, rooms were generally large, well-designed and comfortable. The hotel environment is clean and gorgeous and rooms are pretty and peaceful, making for a pleasant stay.
Staff
The St. Regis Shanghai Jingan brings top-notch service and genuinely caring staff to its guests. The team is friendliness exemplified, as demonstrated by the wonderful experience diana from the lobby provided with her superb demeanor. It is said that the staff are beyond helpful and kind and one can't help but marvel at their professionalism during the stay. The hotel's training program for its employees is highly praised, which is evident in the quality of service guests receive. Although some reviews mentioned a few negative experiences, the majority commends the staff's efforts and the overall service provided.
Yes, The St. Regis Shanghai Jingan has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at The St. Regis Shanghai Jingan.
No, The St. Regis Shanghai Jingan doesn't allow dogs.
Yes, parking facilities are available at The St. Regis Shanghai Jingan.