Cataract Resort & Aqua Park Naama Bay
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Summary of reviewsCataract Resort & Aqua Park Naama Bay in the heart of Naama Bay provides an excellent location for guests, offering easy access to vibrant markets, shops and restaurants, as well as being a short walk from the beach. Despite certain areas requiring improvement, such as amenities and the overall quality of rooms, many guests appreciate its proximity to key attractions and the tranquil surroundings at night.
The breakfast experience receives mixed reviews with some guests appreciating the fresh options and helpful staff, while others criticize the lack of variety and quality. Dinner fares similarly with some noting consistency in quality but a general lack of variety and occasional discomfort after meals.
Rooms are noted for their spaciousness and cleanliness with comfortable beds and daily cleaning. However, they appear outdated with old furniture, minimal amenities and occasional issues like lack of hot water and poor soundproofing.
Cleanliness standards in the hotel present a significant issue with many reviews highlighting dirty rooms and poorly maintained facilities, although a few guests did find their accommodations satisfactory.
The staff generally receive high marks for friendliness and attentiveness, particularly individuals like Mustafa and Samara. However, complaints about rude reception staff, unresponsiveness and language barriers are also common.
The resort's Wi-Fi is frequently criticized as ineffective, primarily limited to the reception area with weak signals and prolonged downtimes, a notable downside for those needing reliable internet access.
On a positive note, the pool area is highly praised for its size, cleanliness and pleasant atmosphere. The beach nearby is another highlight, being beautiful, convenient and offering various activities that guests enjoy.
Overall, while the outstanding location, beautiful pool and friendly staff contribute positively to the guest experience, significant improvements in room quality, cleanliness and food variety are necessary to meet higher standards and expectations.
Categories
The breakfast experience receives mixed reviews with some guests appreciating the fresh options and helpful staff, while others criticize the lack of variety and quality. Dinner fares similarly with some noting consistency in quality but a general lack of variety and occasional discomfort after meals.
Rooms are noted for their spaciousness and cleanliness with comfortable beds and daily cleaning. However, they appear outdated with old furniture, minimal amenities and occasional issues like lack of hot water and poor soundproofing.
Cleanliness standards in the hotel present a significant issue with many reviews highlighting dirty rooms and poorly maintained facilities, although a few guests did find their accommodations satisfactory.
The staff generally receive high marks for friendliness and attentiveness, particularly individuals like Mustafa and Samara. However, complaints about rude reception staff, unresponsiveness and language barriers are also common.
The resort's Wi-Fi is frequently criticized as ineffective, primarily limited to the reception area with weak signals and prolonged downtimes, a notable downside for those needing reliable internet access.
On a positive note, the pool area is highly praised for its size, cleanliness and pleasant atmosphere. The beach nearby is another highlight, being beautiful, convenient and offering various activities that guests enjoy.
Overall, while the outstanding location, beautiful pool and friendly staff contribute positively to the guest experience, significant improvements in room quality, cleanliness and food variety are necessary to meet higher standards and expectations.
Cheap Resort
Located in Naama Bay, this resort offers a good location and essential amenities. It is a decent option for budget travelers.
Resort near The Beach
Resort with Swimming Pool
Outdoor Pool
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Cataract Resort & Aqua Park Naama Bay is widely praised for its prime location, which stands out as its most remarkable feature. Nestled in the heart of Naama Bay, the hotel is strategically positioned near the city's vibrant market, making it incredibly convenient for guests wanting to explore the area's rich array of shops, restaurants and services. Many reviews emphasize the hotel's proximity to the beach, which is just a short walk away, adding to its appeal for beachgoers.
The central location not only places guests right in the hub of Naama Bay's lively promenade but also ensures that essential services and popular landmarks are within easy reach. This unique positioning allows guests to enjoy the local nightlife and yet still find tranquillity when needed, thanks to its relatively quieter surroundings at night.
Guests appreciate the convenience and beauty of the location, highlighting that it is close to everything one might need while staying in Naama Bay. Despite some comments about the hotel’s amenities not fully meeting expectations, the overall sentiment remains positive due to its unbeatable location. With its proximity to key attractions and services, Cataract Resort & Aqua Park Naama Bay offers great value for those looking to stay in the center of all the action.
Reviews of the breakfast at the Cataract Resort & Aqua Park Naama Bay present a mixed picture. On the positive side, some guests found the breakfast to be fresh and good with highlights such as the beautifully prepared breakfast buffet and helpful staff like Ibrahim at the omelette station. However, many reviews expressed dissatisfaction, describing the breakfast as poor in quality, lacking variety and often not aligned with traditional tastes, especially for Turkish guests. Common criticisms included the overabundance of pastries, limited selection of fruits and vegetables and basic offerings that failed to impress with some even referring to the breakfast as depressing and suggesting that significant improvements are needed. The quality of the food has been repeatedly questioned, pointing to a need for a thorough review to enhance the overall breakfast experience.
The dinner experience at Cataract Resort & Aqua Park Naama Bay has received mixed reviews. While some guests found the food quality to be acceptable and consistent, others highlighted a lack of variety and lower quality. A recurring issue mentioned was the monotony of the dishes served each day. Unfortunately, several guests expressed concerns about the food being sub-par with some even noting it caused discomfort after consumption. Overall, it seems that while the hotel may offer some consistency in its meals, it falls short in terms of diversity and satisfaction among its diners. For those seeking a more varied and potentially safer dining experience, venturing outside the resort may be advisable.
Cataract Resort & Aqua Park Naama Bay offers rooms that are generally spacious and clean with comfortable beds and cool interiors. Some visitors have praised the helpfulness and kindness of the staff. The location of the resort is also noted as a positive aspect.
However, there are several areas that require improvement. Many guests have found the furniture to be old and in need of renovation. The room facilities are sometimes lacking with issues such as TVs without signal and minimal bathroom amenities. There have also been reports of cleanliness issues in the bathrooms and that the rooms are not soundproof, making it difficult to enjoy a peaceful stay. The overall quality of the rooms is often seen as poor with a lack of hot water and general disrepair. Communication with the staff can also be challenging due to language barriers.
While the rooms are cleaned daily, other aspects such as room service still need attention. Generally, the rooms are seen as outdated and in need of modernization to meet guests' expectations.
Guests had varying experiences with the beds at Cataract Resort & Aqua Park Naama Bay. While some found the beds to be very nice and comfortable, others pointed out that many mattresses were old, uncomfortable and in need of replacement. There were reports of mattresses with springs popping out and some that were too thin or sunken, which detracted from the overall comfort. The condition of the beds seems inconsistent with several guests noting that the aged mattresses affected their ability to rest well.
The reviews for Cataract Resort & Aqua Park Naama Bay highlight several cleanliness issues, indicating that the overall hygiene is subpar. Visitors noted that the rooms and facilities were often dirty with some specific complaints about bathrooms flooding and bad odors. Some mentioned poor room cleaning and hygiene standards, pointing out that the hotel appeared old and furniture was not well-maintained. Despite these criticisms, a few guests did report that their rooms were clean and appreciated the good hospitality from the staff. Clean towels and bedding were provided and some found the hotel to be clean and comfortable in general, albeit with occasional noisy evenings. Overall, while there were a few positive remarks about cleanliness, the majority of the feedback suggests that it falls short of expectations.
Cataract Resort & Aqua Park Naama Bay receives mixed reviews regarding its staff, yet there's an overarching sentiment of friendliness and helpfulness. Many guests commend the staff for being very friendly, polite and attentive. Specific mentions highlight individuals like Mustafa, the bartender and Samara, who have left positive impressions through their friendly and fun interactions. Guests appreciate the relaxed atmosphere fostered by the courteous and respectful staff, who generally maintain a high level of service and exhibit elegant treatment.
However, there are notable exceptions. Issues with reception staff are recurrent with descriptions of unprofessional and often rude behavior, including a noteworthy mention of a rude and unavailable manager. Some guests found kitchen staff and other employees not only unhelpful but also expecting money for assistance. Noise disturbances from the housekeeping staff and the receptionist's attitude further mar some experiences. Additionally, language barriers pose challenges, particularly as the staff hardly speak Russian.
Despite these drawbacks, the overall perception is that the staff tries their best to be helpful and pleasant. While improvements could be made in certain areas, many guests leave with a favorable impression of the friendly and high-quality service provided by the majority of the team at Cataract Resort & Aqua Park Naama Bay.
The Wi-Fi situation at Cataract Resort & Aqua Park Naama Bay appears to be less than optimal. It seems the internet is primarily accessible in the reception area and is often reported to be weak even there. Guests consistently noted the absence of Wi-Fi in the rooms and other parts of the hotel compound with some mentioning that the internet has been down for extended periods without notice. This lack of reliable connectivity could be a significant drawback for those who rely on internet access during their stay. Improvements in Wi-Fi coverage and quality would greatly enhance the overall guest experience at the resort.
The pool at Cataract Resort & Aqua Park Naama Bay consistently receives positive feedback from guests. Described as nice, beautiful and surprisingly large, the pool provides a comfortable and enjoyable swimming experience. It's clean with crystal-clear water, ensuring a pleasant time for visitors. The surrounding pool area is spacious and lovely, enhanced by fantastic staff service. While one guest mentioned the water being a bit cold, the overall impression of the pool remains highly favorable, making it a standout feature of the resort.
The beach near Cataract Resort & Aqua Park Naama Bay receives high praise for its beauty and convenience. Guests frequently describe it as excellent, very beautiful and nice, highlighting the colorful fish visible while snorkeling. With its close proximity to the hotel, just 100 to 120 meters away, visitors find the location both accessible and practical, especially for families with children. The beach offers a variety of activities, including volleyball, exercise classes and darts, adding to its lively atmosphere. Additionally, the surrounding area is described as quiet, clean and conveniently located near markets and shops, enhancing the overall guest experience.
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Location
The central location not only places guests right in the hub of Naama Bay's lively promenade but also ensures that essential services and popular landmarks are within easy reach. This unique positioning allows guests to enjoy the local nightlife and yet still find tranquillity when needed, thanks to its relatively quieter surroundings at night.
Guests appreciate the convenience and beauty of the location, highlighting that it is close to everything one might need while staying in Naama Bay. Despite some comments about the hotel’s amenities not fully meeting expectations, the overall sentiment remains positive due to its unbeatable location. With its proximity to key attractions and services, Cataract Resort & Aqua Park Naama Bay offers great value for those looking to stay in the center of all the action.
Breakfast
Dinner
Rooms
However, there are several areas that require improvement. Many guests have found the furniture to be old and in need of renovation. The room facilities are sometimes lacking with issues such as TVs without signal and minimal bathroom amenities. There have also been reports of cleanliness issues in the bathrooms and that the rooms are not soundproof, making it difficult to enjoy a peaceful stay. The overall quality of the rooms is often seen as poor with a lack of hot water and general disrepair. Communication with the staff can also be challenging due to language barriers.
While the rooms are cleaned daily, other aspects such as room service still need attention. Generally, the rooms are seen as outdated and in need of modernization to meet guests' expectations.
Beds
Cleanliness
Staff
However, there are notable exceptions. Issues with reception staff are recurrent with descriptions of unprofessional and often rude behavior, including a noteworthy mention of a rude and unavailable manager. Some guests found kitchen staff and other employees not only unhelpful but also expecting money for assistance. Noise disturbances from the housekeeping staff and the receptionist's attitude further mar some experiences. Additionally, language barriers pose challenges, particularly as the staff hardly speak Russian.
Despite these drawbacks, the overall perception is that the staff tries their best to be helpful and pleasant. While improvements could be made in certain areas, many guests leave with a favorable impression of the friendly and high-quality service provided by the majority of the team at Cataract Resort & Aqua Park Naama Bay.
Wi-Fi
Pool
Beach
Yes, Cataract Resort & Aqua Park Naama Bay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Cataract Resort & Aqua Park Naama Bay.
No, Cataract Resort & Aqua Park Naama Bay doesn't allow dogs.
No, parking facilities aren't available at Cataract Resort & Aqua Park Naama Bay.
No, Cataract Resort & Aqua Park Naama Bay doesn't have a gym.
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