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Summary of reviewsSheraton Sharm Hotel, Resort, Villas & Spa has been highly praised for its superb location, celebrated for its proximity to the beach, mesmerizing sea views and serene atmosphere. The resort's location offers convenient access to the airport and diving spots, making it ideal for a relaxing beach holiday with stunning coral reefs and marine life.
Guests consistently commend the hotel’s breakfast for its delicious variety and substantial options, particularly the excellent selection of Arabic cuisine. The dinner experience, while diverse, has received mixed reviews with some praising the food and others highlighting limitations in quality and service. The availability of a beachfront restaurant adds to the dining options, although it comes with an extra charge.
The rooms at the hotel are notably spacious, clean and equipped with beautiful sea view balconies. Despite occasional maintenance issues, the overall room experience is positive, complemented by comfortable beds and bright interiors. The excellent service from the staff, extending to all departments, amplifies the overall guest satisfaction with many personnel receiving specific accolades for their helpful and courteous demeanor.
Cleanliness is mostly praised with well-maintained rooms, beach and common areas, though some issues have been reported regarding dated furniture and maintenance lapses. The pool areas, while appreciated for their cleanliness and pleasant ambiance, sometimes face challenges such as overcrowding or cold water temperatures.
Wi-Fi at the hotel is limited to the lobby area and can be unstable, posing a challenge for guests requiring consistent internet access. The beach, however, emerges as a standout feature with its clean expanse, stunning coral reefs and excellent snorkeling opportunities, despite its rocky areas which necessitate water shoes.
The hotel is particularly favored for romantic getaways, thanks to its homey atmosphere and scenic surroundings which offer a relaxing and intimate setting perfect for couples. While there are minor areas needing improvement, the combination of beautiful views, exceptional service and serene environment make Sheraton Sharm Hotel, Resort, Villas & Spa a recommended destination for a memorable and luxurious holiday. Show more
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Categories
Resort with All Inclusive Packages
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Children's Pool Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Resort with Children's Pool
Room Types
King Room with Garden View and Private TerraceThe triple room has garden views. The unit has 1 bed.
King Room with Balcony and Sea ViewThe triple room features sea views. The unit offers 1 bed.
Superior King Room with Balcony and Sea View - High FloorThe triple room has sea views. The unit has 1 bed.
King Room with Roll-In Shower, Balcony and Sea View - Mobility AccessibleThe triple room features sea views. The unit offers 1 bed.
Superior King Room with Roll-In Shower, Balcony and Sea View - High Floor/Mobility AccessibleThe triple room has sea views. The unit has 1 bed.
Two-Bedroom Family Room with Two Single Beds, One King Bed, Private Terrace and Garden View - Lower LevelThe family room has garden views. The unit has 3 beds.
Two-Bedroom Family Room with One King Bed, Two Twin Beds, Balcony and Sea ViewThe family room has sea views. The unit has 3 beds.
Two-Bedroom Family Room with Two Single Beds, One King Bed, Balcony and Sea View - High FloorThe family room has sea views. The unit has 3 beds.
Twin Room with Garden View and Private TerraceThe triple room has garden views. The unit has 2 beds.
Twin Room with Balcony and Sea ViewThe triple room features sea views. The unit offers 2 beds.
Superior Twin Room with Balcony and Sea View - High FloorThe triple room features sea views. The unit offers 2 beds.
One-Bedroom Junior King Suite with Corner Balcony and Sea ViewThe suite has sea views.
One-Bedroom Junior Suite with Two Single Beds, Corner Balcony and Sea ViewThe suite features sea views.
One-Bedroom Junior King Suite with Corner Balcony and Sea View - High FloorThe suite features sea views.
One-Bedroom Junior Suite with Two Single Beds, Corner Balcony and Sea View - High FloorThe suite has sea views.
One-Bedroom Diplomatic King Suite with Balcony and Sea View - High FloorThe suite features sea views.
One-Bedroom Royal King Suite with Cabana, Balcony, Private Outdoor Pool, Kitchenette and Sea View - High FloorThis suite's standout feature is the private pool. The suite's kitchenette is available for cooking and storing food. The suite has sea views.
Two-Bedroom Presidential Suite with Two Single Beds, One King Bed, Balcony and Sea View - High FloorThe suite features sea views.
Guest Reviews
7.2
Good
Location
Guests frequently praised Sheraton Sharm Hotel, Resort, Villas & Spa for its excellent and beautiful location. They highlighted the hotel's proximity to the beach, which was considered one of the best features. Visitors were also impressed by the mesmerizing sea views from the rooms and spacious terraces, as well as the calm, neat and clean environment of the resort. The close access to the airport and diving areas added to the convenience of the location.
However, some reviews mentioned that the hotel is somewhat remote, requiring taxi rides to reach the city center and other attractions. Despite this, the serene and peaceful atmosphere far from the busy city center was appreciated by many guests, making it an ideal spot for a relaxing holiday. Overall, the hotel's location was described as distinguished and superb, perfect for a classy beach holiday with stunning coral reefs and plentiful marine life.
Breakfast
Sheraton Sharm Hotel, Resort, Villas & Spa receives positive feedback for its breakfast offerings. Guests consistently praise the breakfast for being delicious with many finding something they enjoyed. The large selection and variety of dishes available for breakfast and dinner are highlighted by several reviewers with some describing the buffet as amazing and incredible. The quality of the food receives commendation with the buffet providing excellent and substantial options, including a variety of Arabic food.
However, a few guests mentioned a lack of variety with some describing the breakfast as merely okay. The breakfast place's location, being far from the city center, was noted by some. A minor point raised was the additional fee for breakfast, which wasn't appreciated by all. Despite these occasional critiques, the overall sentiment points towards a good and satisfying breakfast experience at the hotel. The authentic and delicious local cuisine adds to the appeal, making it a favored spot for many guests.
Dinner
Sheraton Sharm Hotel, Resort, Villas & Spa offers a mixed dining experience that has garnered a variety of guest sentiments. On the positive side, many guests have praised the food for being very good and diverse with some describing the buffet as delicious and the meals as amazing, giving the feel of dining in a special restaurant. The cuisine, especially breakfast, is appreciated by several reviewers and the availability of a restaurant on the beach adds to the dining options, albeit at an extra charge.
However, not all feedback is glowing. A number of guests have expressed disappointment, noting that dinner does not match the hotel's quality. Some have pointed out that the food and beverage choices are limited and poorly presented with a significant decline in quality and service since past visits. The buffet has been particularly criticized for not matching its price and being weak with some describing the food as very bad or even terrible.
Staffing issues were also mentioned with the bar staff being described as indifferent and an overall insufficiency in the number of staff on duty. Additionally, there seems to be an inconsistency in the à la carte dining experience with only one restaurant being free and the others charging high prices.
In summary, while some guests find the dining experience at Sheraton Sharm to be diverse and exceptional, others feel that there is significant room for improvement in both food quality and service.
Rooms
Sheraton Sharm Hotel, Resort, Villas & Spa boasts rooms that are consistently praised for their cleanliness, spaciousness and beautiful views. Guests often highlight the stunning sea views from their balconies, offering a picturesque start to each day. The rooms are described as neat, comfortable and well-equipped, making for a pleasant stay. Many reviews praise the size of the rooms and the large balconies, which add an extra touch of luxury to the experience.
However, some feedback points to the age of the furniture and occasional maintenance issues, such as mold in tile joints and a cold room temperature that requires constant air conditioning for warmth. Despite these minor drawbacks, most guests appreciate the comfortable beds, stylish interiors and the cheerful decor that brings a bright atmosphere.
The hotel’s superb service also does not go unnoticed. From luggage handling to room service and restaurant staff, the consistently good service enhances the overall guest experience. While some rooms could benefit from renovation to better match the hotel’s standard, the general consensus is that the positive attributes—spaciousness, cleanliness and breathtaking views—far outweigh the occasional imperfections.
Beds
Sheraton Sharm Hotel, Resort, Villas & Spa offers lovely spacious beds in rooms that are generously sized and feature balconies with amazing sea views. Guests appreciate the king-size beds with spotless white sheets, emphasizing cleanliness and comfort. However, there are mixed reviews regarding the condition of the mattresses, blankets and pillows. Some reviews mention issues such as uncomfortable beds and pillows, old and small blankets and instances where the mattresses were not properly laid out. While the overall experience of the room and view is positive, there are occasional concerns about the condition and arrangement of the bedding.
Cleanliness
Sheraton Sharm Hotel, Resort, Villas & Spa has garnered mixed reviews regarding cleanliness. Numerous guests have praised the hotel for its clean organized environment, excellent room cleanliness and attentive staff. The beach frequently receives high marks for its cleanliness, along with other common areas and the restaurant. Rooms are described as large and very clean with some mentioning regular housekeeping maintaining these standards.
Despite these positive remarks, some guests have pointed out cleanliness issues. Detractors have cited dirty stairs, unclean bathrooms and a general decline in the quality of service and cleanliness since before the pandemic. Additionally, concerns have been raised about old and dilapidated furniture, dirty elevators and poorly maintained beach amenities like broken sun loungers. While many aspects of the hotel's cleanliness shine, there are notable areas that need attention to consistently meet guest expectations.
Staff
Visitors to Sheraton Sharm Hotel, Resort, Villas & Spa frequently highlight the exceptional hospitality provided by the staff. Reviewers commend the reception team for being notably helpful, attentive and courteous with individuals like Mr. Mohamed Atieh, Mr. Ahmad Abo Bakr and Mr. Edrees earning special praise for their outstanding service. The professionalism extends to various departments with the waitstaff, housekeeping and room service personnel receiving accolades for their friendly demeanor and dedication.
Guests mention that the entire team, including notable mentions such as Khaled and Wael, contribute significantly to the positive experience. Service at the restaurant is frequently described as excellent with specific thanks given to individuals like Chef Yahya and Ms. Selwa for their hospitality.
Despite some isolated instances of unprofessionalism and dissatisfaction among staff, the general sentiment is overwhelmingly positive. The employees are consistently described as kind, accommodating and respectful, making guests feel welcome and valued. The hardworking nature and attentiveness of the staff, combined with quick and pleasant service, are highlighted as key factors contributing to a memorable stay. Furthermore, the cheerful attitude and cooperative spirit of the team enhance the overall experience, making the hotel highly recommended by its guests.
Wi-Fi
The Sheraton Sharm Hotel, Resort, Villas & Spa offers a limited Wi-Fi experience, primarily confined to the lobby area. Guests have noted that the Wi-Fi in the lobby is of adequate speed, making it a suitable spot for basic internet needs. However, this connectivity is not extended to other parts of the hotel, such as the rooms or the restaurant, which is a significant inconvenience for those requiring consistent access throughout their stay. The internet service in the common areas is also described as unstable with frequent interruptions. Overall, for those who rely heavily on internet access, the current state of Wi-Fi might pose a challenge.
Pool
The pool areas at the Sheraton Sharm Hotel, Resort, Villas & Spa receive a mix of feedback from guests. On the positive side, visitors frequently describe the pools as clean, beautiful and well-maintained with more than enough free spots available. The multiple pool options, including a fabulous adults-only pool with an excellently managed bar, stand out for many. However, some guests note that certain pools are too small, especially given the hotel's size and can become crowded. Additionally, at times the pool facilities have been under maintenance and some have been closed. There's a mention of the water being cold in some pools, which could be a downside for those looking for a warm swim. Despite these issues, the overall ambiance of the pool areas, combined with the hotel's beach and unique snorkeling spots, makes for a pleasant stay. The poolside staff are also highlighted for their pleasant and helpful demeanor. Overall, while the pool facilities may not be the top highlight compared to the hotel's access to the reef and snorkeling, they provide a satisfactory and enjoyable experience for many guests.
Beach
The beach at 'Sheraton Sharm Hotel, Resort, Villas & Spa' stands out as the premier aspect of the hotel, frequently praised for its expansive and pristine shores. Guests commend its cleanliness and spacious layout, finding the large number of visitors does not detract from its well-maintained state. The beachfront location offers stunning sea views from the rooms, adding to the visual appeal.
Diving and snorkeling enthusiasts particularly appreciate the rich coral life and diverse marine fauna with many highlighting the snorkeling opportunities as a major highlight. The presence of clear, multi-hued blue waters creates an enchanting setting, further enhanced by the availability of plenty of sunbeds, making it easy for guests to relax and soak in the sun.
However, it is noted that the beach is rocky in certain areas, making water shoes essential for a comfortable experience. Despite this, the coral reef's beauty and the vibrant fish life draw positive remarks with the private beach providing a more secluded and tranquil environment.
Guests also lauded the helpful staff and the convenient amenities provided, although some mentioned that the quality of certain amenities could be improved. Nevertheless, the combination of an inviting beach, excellent sea views and good snorkeling conditions make the Sheraton Sharm's beachfront a memorable and cherished aspect of the stay.
Romantic
Sheraton Sharm Hotel, Resort, Villas & Spa stands out as a top choice for a romantic escape, perfect for honeymoons or intimate getaways. Guests often highlight the hotel's homey atmosphere and the beautiful, wonderful surroundings that enhance the feeling of relaxation. The beach offers scenic spots ideal for morning jogs or romantic evening walks. Many appreciate the comprehensive experience so much that they extend their stays. The hotel consistently delivers a special and memorable vacation setting, making it a beloved destination for couples seeking a delightful retreat.
Yes, Sheraton Sharm Hotel, Resort, Villas & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Sheraton Sharm Hotel, Resort, Villas & Spa.