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5-Star, Skyscraper Hotels in Shenzhen
20 HOTELS IN AND AROUND SHENZHENMost popular user searches in Shenzhen: 3-star hotels.
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Summary of reviews
Futian Shangri-La, Shenzhen is a highly recommended hotel for both leisure and business travelers due to its prime location in the bustling Futian neighborhood. Guests have praised the hotel's amazing and great location with easy access to malls, restaurants and bars just outside the main door. The hotel serves a fantastic buffet breakfast with a wide variety of food and drink options that suit any appetite. The rooms are spacious, comfortable and clean with amazing views and the staff is friendly, helpful and professional. The spa at the hotel has received high praise from guests for its exceptional treatments and top-notch facilities. The hotel is rated as one of the best in the city with exceptional service and a perfect location. Overall, guests have had an excellent experience at Futian Shangri-La, Shenzhen and highly recommend it to others.
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5 Star
Skyscraper
Golf
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Summary of reviews
The Shangri-La Shenzhen, situated conveniently near the Luohu Border, earns high praise for its strategic location, providing unparalleled accessibility and ease of travel between Shenzhen and Hong Kong. Its proximity to the Luohu Railway and Metro stations, as well as vibrant shopping areas and diverse dining options, makes it an ideal choice for both first-time visitors and regular travelers.
Guests consistently commend the hotel for its excellent service and cleanliness. The staff, fluent in English and known for their friendliness and professionalism, enhance the guest experience by facilitating seamless communication and providing attentive care. Diligent cleaning staff maintain immaculate rooms and common areas, ensuring a comfortable environment for all visitors.
The hotel's breakfast offerings receive positive feedback, with an extensive buffet catering to various tastes, leaving guests impressed with the quality and variety. The strong and reliable WiFi connection, complete with VPN capabilities, allows easy access to essential internet services, catering to digital needs during the stay.
While the rooms are noted for their cleanliness and spaciousness, some guests mention signs of aging and express a desire for updates. However, comfortable beds and generally well-equipped rooms contribute to restful stays. The outdoor swimming pool on the 5th floor, along with gym and spa amenities, provides a refreshing leisure experience, appealing particularly to families.
Despite debates on whether it meets all five-star standards, Shangri-La Shenzhen remains a solid, well-priced option for travelers. Its overall cleanliness, excellent service, and strategic location make it a preferred choice for comfort and convenience.
Guests consistently commend the hotel for its excellent service and cleanliness. The staff, fluent in English and known for their friendliness and professionalism, enhance the guest experience by facilitating seamless communication and providing attentive care. Diligent cleaning staff maintain immaculate rooms and common areas, ensuring a comfortable environment for all visitors.
The hotel's breakfast offerings receive positive feedback, with an extensive buffet catering to various tastes, leaving guests impressed with the quality and variety. The strong and reliable WiFi connection, complete with VPN capabilities, allows easy access to essential internet services, catering to digital needs during the stay.
While the rooms are noted for their cleanliness and spaciousness, some guests mention signs of aging and express a desire for updates. However, comfortable beds and generally well-equipped rooms contribute to restful stays. The outdoor swimming pool on the 5th floor, along with gym and spa amenities, provides a refreshing leisure experience, appealing particularly to families.
Despite debates on whether it meets all five-star standards, Shangri-La Shenzhen remains a solid, well-priced option for travelers. Its overall cleanliness, excellent service, and strategic location make it a preferred choice for comfort and convenience.
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5 Star
Skyscraper
Luxury
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Summary of reviews
The Crowne Plaza Shenzhen Futian stands out as a preferred choice for travelers due to its exceptional location, offering seamless access to major transportation hubs and key areas such as Coco Park, the Shenzhen Convention & Exhibition Centre, and Civic Center. Situated in the bustling business district, it caters to both business and leisure travelers with clean, comfortable accommodations and excellent service. The hotel's breakfast experience receives high praise, noted for its abundance and wide selection of Asian and Western dishes, despite occasional variety and overcrowding issues. Attentive staff, especially in the business lounge, enhance the dining experience.
Guests frequently commend the spacious and well-appointed rooms, emphasizing their cleanliness and comfort, along with soundproofing that ensures a peaceful environment. Even though some areas show wear, the rooms maintain a high standard of functionality. The cleanliness of the hotel, supported by friendly staff, contributes to a positive guest experience, although minor maintenance issues with bathroom facilities can occur. The staff at Crowne Plaza Shenzhen Futian is widely praised for their professionalism and helpfulness, with individuals like Kitty, Jaylin, and Howard highlighted for outstanding service. Despite some language barriers, the staff's willingness to accommodate requests adds to the hotel's appeal.
The hotel's gym is highly regarded, offering state-of-the-art equipment in a spacious setting, while the outdoor heated pool provides a pleasant option for leisure, particularly benefiting families. Although the pool area can seem crowded, it remains an attractive feature. High-quality bedding contributes to restful sleep, despite occasional criticisms about firmness and minor issues. While Wi-Fi services show inconsistency, the hotel's overall offerings remain laudable. Crowne Plaza Shenzhen Futian is recognized for combining comfort, convenience, and hospitable service, making it a reliable option for visitors in Shenzhen.
Guests frequently commend the spacious and well-appointed rooms, emphasizing their cleanliness and comfort, along with soundproofing that ensures a peaceful environment. Even though some areas show wear, the rooms maintain a high standard of functionality. The cleanliness of the hotel, supported by friendly staff, contributes to a positive guest experience, although minor maintenance issues with bathroom facilities can occur. The staff at Crowne Plaza Shenzhen Futian is widely praised for their professionalism and helpfulness, with individuals like Kitty, Jaylin, and Howard highlighted for outstanding service. Despite some language barriers, the staff's willingness to accommodate requests adds to the hotel's appeal.
The hotel's gym is highly regarded, offering state-of-the-art equipment in a spacious setting, while the outdoor heated pool provides a pleasant option for leisure, particularly benefiting families. Although the pool area can seem crowded, it remains an attractive feature. High-quality bedding contributes to restful sleep, despite occasional criticisms about firmness and minor issues. While Wi-Fi services show inconsistency, the hotel's overall offerings remain laudable. Crowne Plaza Shenzhen Futian is recognized for combining comfort, convenience, and hospitable service, making it a reliable option for visitors in Shenzhen.
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5 Star
Skyscraper
Sustainability Journey
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5 Star
Skyscraper
Romantic
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5 Star
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Pool
Heated Pool
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Outdoor Pool
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Summary of reviews
Nina Hotel Tsuen Wan West is highly regarded for its prime location, making it an ideal base for exploring Hong Kong. Conveniently situated near Tsuen Wan West MTR Station, the hotel provides easy and direct access to public transportation and major attractions. The surrounding commercial complex includes several connected shopping malls, offering a plethora of dining and retail options, further enhancing the convenience for guests. The peaceful residential area of Tsuen Wan West offers necessary amenities, including department stores and local markets, along with easy access to parks and seaside promenades.
The hotel’s breakfast offers a wide range of choices, notably catering well to vegetarians and many guests find it delicious and reasonably priced. However, some criticisms include limited Western options, occasional repetitiveness and difficulties in booking breakfast. Despite these minor drawbacks, the service during breakfast is generally praised for its efficiency and attentiveness.
The dinner experience at the hotel receives positive feedback for its variety of options and reasonable pricing, though it also lacks some Western food choices. Guests usually find it easy to dine well within the hotel or in the nearby malls, making it a convenient location for food enthusiasts.
Room quality at Nina Hotel Tsuen Wan West is a mixed bag. The standout feature is the spaciousness with rooms being significantly larger than the average in Hong Kong, coupled with spectacular views of the harbor or cityscape from higher floors. While rooms are generally clean and the beds comfortable, some furnishings and decor appear dated and lighting can be insufficient. Noise insulation is good overall, though occasional disturbances are noted in specific towers. Regular maintenance and a few updates could enhance the guest experience further.
Cleanliness receives mixed reactions with many praising the daily housekeeping and room maintenance, while others point out inconsistencies such as dust and occasional hygiene lapses. The overall impression is that the hotel has room for improvement in ensuring cleanliness is consistently up to standard.
Staff at the hotel are widely appreciated for their friendliness, professionalism and willingness to assist. Many employees are particularly highlighted for their exceptional service. However, during peak times, some instances of overburdened or less responsive staff were reported, alongside minimal issues with language barriers.
WiFi services at the hotel exhibit both strengths and weaknesses. While many find the connection fast and reliable, others report security concerns, instability and insufficient USB charging facilities. Guests appreciate the availability of free WiFi but would benefit from more secure and dependable access.
The hotel's gym and pool facilities enhance its appeal with the gym being well-equipped, spacious and open 24 hours, receiving high marks for cleanliness and utility. The pools, both indoor and outdoor, are praised for their maintenance and scenic views, despite some temperature and closing time issues.
The comfort of the beds is generally well-received with many guests finding them large and comfortable. However, varied firmness levels and occasional issues with bed setups suggest there is room for customization to meet different preferences.
Overall, Nina Hotel Tsuen Wan West offers a high level of service and amenities. Its spacious rooms, prime location and friendly staff make it a strong contender for a luxurious stay, but some updates and consistent improvements, particularly in cleanliness and room furnishings, could further elevate the guest experience to truly match a five-star standard.
The hotel’s breakfast offers a wide range of choices, notably catering well to vegetarians and many guests find it delicious and reasonably priced. However, some criticisms include limited Western options, occasional repetitiveness and difficulties in booking breakfast. Despite these minor drawbacks, the service during breakfast is generally praised for its efficiency and attentiveness.
The dinner experience at the hotel receives positive feedback for its variety of options and reasonable pricing, though it also lacks some Western food choices. Guests usually find it easy to dine well within the hotel or in the nearby malls, making it a convenient location for food enthusiasts.
Room quality at Nina Hotel Tsuen Wan West is a mixed bag. The standout feature is the spaciousness with rooms being significantly larger than the average in Hong Kong, coupled with spectacular views of the harbor or cityscape from higher floors. While rooms are generally clean and the beds comfortable, some furnishings and decor appear dated and lighting can be insufficient. Noise insulation is good overall, though occasional disturbances are noted in specific towers. Regular maintenance and a few updates could enhance the guest experience further.
Cleanliness receives mixed reactions with many praising the daily housekeeping and room maintenance, while others point out inconsistencies such as dust and occasional hygiene lapses. The overall impression is that the hotel has room for improvement in ensuring cleanliness is consistently up to standard.
Staff at the hotel are widely appreciated for their friendliness, professionalism and willingness to assist. Many employees are particularly highlighted for their exceptional service. However, during peak times, some instances of overburdened or less responsive staff were reported, alongside minimal issues with language barriers.
WiFi services at the hotel exhibit both strengths and weaknesses. While many find the connection fast and reliable, others report security concerns, instability and insufficient USB charging facilities. Guests appreciate the availability of free WiFi but would benefit from more secure and dependable access.
The hotel's gym and pool facilities enhance its appeal with the gym being well-equipped, spacious and open 24 hours, receiving high marks for cleanliness and utility. The pools, both indoor and outdoor, are praised for their maintenance and scenic views, despite some temperature and closing time issues.
The comfort of the beds is generally well-received with many guests finding them large and comfortable. However, varied firmness levels and occasional issues with bed setups suggest there is room for customization to meet different preferences.
Overall, Nina Hotel Tsuen Wan West offers a high level of service and amenities. Its spacious rooms, prime location and friendly staff make it a strong contender for a luxurious stay, but some updates and consistent improvements, particularly in cleanliness and room furnishings, could further elevate the guest experience to truly match a five-star standard.
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5 Star
Skyscraper
Luxury
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Summary of reviews
Cordis, Hong Kong is a luxurious and affordable hotel located in the vibrant area of Mong Kok, Kowloon. Guests appreciate the central location of the hotel with easy access to transportation, shopping malls, street markets and restaurants. The exceptional service provided by the staff is also highly regarded by guests. The breakfast buffet is excellent with a great selection of options and the gym and pool are well-equipped and fantastic. The rooms are clean and modern with comfortable and cozy beds and some even offer an amazing view of the city. While some guests had minor issues with specific aspects of the housekeeping or outdated decor, the overall consensus is that Cordis, Hong Kong is a clean and comfortable place to stay. The staff are attentive, helpful and polite and the hotel is a top choice for luxury accommodations that is definitely worthy of a 5-star rating. Despite some concerns about the hotel's style and vibe that may have slightly diminished over time, visitors still consider Cordis to be an excellent hotel with good value for money. Overall, Cordis, Hong Kong is a great base for exploring Hong Kong.
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5 Star
Skyscraper
Luxury
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One of the most prestigious luxury 5-star hotels in Hong Kong, The Ritz-Carlton is located on the floors 102-118 in the International Commerce Centre of the West Kowloon district and overlooks Victoria Harbour. The hotel's height and location offer breathtaking panoramic views where the horizon is simply limitless and full of possibilities.
Summary of reviews
The Ritz-Carlton, Hong Kong is an exceptional hotel that lives up to its reputation. Guests rave about its amazing location that offers stunning and panoramic views of Victoria Harbour. The hotel rooms are cozy, clean and comfortable with stylish furnishings to a high standard. Guests also praise the hotel's exceptional service with its polite, friendly and helpful staff that make every guest feel very special. The hotel staff are mostly courteous and accommodating and the personal touch sets them apart from other 5-star hotels. The hotel also boasts a remarkable swimming pool that left guests awestruck with its breathtaking beauty. Though a few guests had complaints about the doorman, concierge and some employees' attitude, the hotel's service is truly exceptional overall. If you're looking for the ultimate luxury experience during your stay in Hong Kong, The Ritz-Carlton is the place to be, a 5-star luxury staycation in all.
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5 Star
Skyscraper
Pool
Infinity Pool
Heated Pool
Indoor Pool
Panoramic View Pool
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Summary of reviews
The Peninsula Hong Kong is a luxury five-star hotel that is highly recommended by guests. The staff are described as polite, professional and helpful with great attention to detail and special touches like birthday cakes for guests. While some reviewers noted slow and inefficient service at the pool, the staff always try their best to help. Overall, guests found the facilities and services to be superb with exceptional experiences at the Chinese restaurant and a nice live band countdown party. Although there were a few negative comments, in general, guests were very satisfied with their stay and found everything to be exceptional. The Peninsula Hong Kong is definitely worth the budget for an enjoyable trip to Hong Kong.
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5 Star
Skyscraper
Luxury
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With five Michelin stars and a Zen-inspiring Spa under one roof, Four Seasons Hotel Hong Kong is a culinary and wellness destination at the edge of Victoria Harbour. Enjoy one of the luxurious rooms or suites available, dine in the finest of restaurants and experience everything that Hong Kong has to offer.
Summary of reviews
The Four Seasons Hotel Hong Kong is a luxurious and exceptional hotel that provides a high-quality experience for its guests. The hotel's location is unbeatable with easy access to transportation and nearby attractions. Guests rave about the breakfast options and the spacious, clean and comfortable rooms with stunning views of the harborfront. The staff is highly praised for their exceptional hospitality and first-class service with the spa and pool facilities also receiving positive reviews. Families with children are delighted with the hotel's efforts to cater to their needs. The hotel is a top-notch luxury property with impeccable service and attention to detail, making it a great choice for those seeking a five-star experience in Hong Kong.
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5 Star
Skyscraper
Luxury
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Summary of reviews
Harbour Grand Hong Kong is highly regarded for its prime location on the north side of Hong Kong Island, offering breathtaking harbor views and excellent connectivity. The hotel is conveniently situated near public transport links, enabling easy access to key tourist destinations, shopping areas and diverse dining options. Guests appreciate the peaceful yet connected setting, making it an ideal choice for both business travelers and tourists.
The breakfast at Harbour Grand Hong Kong receives mostly positive feedback. Guests praise the extensive variety and high quality of the breakfast buffet, which caters to diverse palates, including vegan options. The experience is enhanced by the spectacular views from the higher floors, along with the pleasant ambiance and attentive service in the breakfast areas. Although some suggest improvements in freshness and variety, the overall consensus celebrates the abundant and tasty offerings.
Dining at the hotel is positively highlighted for its stunning views and varied culinary options. Especially commended are the breakfast and dinner buffets and the Chinese restaurant, Kwan Cheuk Heen. Guests rave about the panoramic views from the higher floors and the quality of food. While the dining prices are considered steep by some and a few found the food quality average, the exemplary service from the staff significantly enhances the dining experience.
The rooms at Harbour Grand Hong Kong are spacious and comfortable, frequently praised for being larger than typical Hong Kong standards. The harborside views are stunning, making a significant impression on guests. Although some reviews mention the need for updating the furniture and fittings, the overall response is positive, highlighting cleanliness and comfort.
Cleanliness at the hotel is generally well-regarded. Many guests describe the rooms and public spaces as clean and well-maintained. High standards of housekeeping are noted, though a few reviews point out minor cleanliness issues and outdated decor. Despite these occasional critiques, the hotel's overall cleanliness leaves a good impression.
The staff receive considerable praise for their friendliness, professionalism and helpfulness. While most interactions are positive, showcasing exceptional service from individuals, there are occasional reports of less favorable experiences with front desk staff. Overall, the staff's dedication contributes substantially to the positive guest experience.
The Wi-Fi service garners mixed reviews. Some guests find it decent, while others note slow speeds and connectivity issues. The need for a faster and more stable internet connection is a common suggestion despite an overall satisfactory experience with basic internet use.
The spa facilities are well-received for their excellent services and relaxing ambiance. Guests enjoy the massages, sauna, hammam and 24-hour fitness room. Although some facilities were occasionally closed for maintenance, the general sentiment around the spa experience is positive.
The gym is appreciated for its cleanliness, comprehensive setup and 24-hour availability. While the equipment is well-maintained, some guests suggest the addition of more modern equipment and better temperature regulation to enhance the experience.
The pool is frequently praised for being clean, well-maintained and beautifully designed. Guests enjoy the spaciousness, lovely views and the overall ambiance around the pool area. Some note occasional crowding and early closing times, but the pool generally enhances the guest experience positively.
Finally, the presence of EV charging stations is noted as a positive amenity, appreciated by guests for adding convenience, albeit with suggestions for better availability and space.
Overall, Harbour Grand Hong Kong delivers a memorable stay with its prime location, spectacular views, excellent service and a range of commendable amenities, making it a preferred choice for many visitors.
The breakfast at Harbour Grand Hong Kong receives mostly positive feedback. Guests praise the extensive variety and high quality of the breakfast buffet, which caters to diverse palates, including vegan options. The experience is enhanced by the spectacular views from the higher floors, along with the pleasant ambiance and attentive service in the breakfast areas. Although some suggest improvements in freshness and variety, the overall consensus celebrates the abundant and tasty offerings.
Dining at the hotel is positively highlighted for its stunning views and varied culinary options. Especially commended are the breakfast and dinner buffets and the Chinese restaurant, Kwan Cheuk Heen. Guests rave about the panoramic views from the higher floors and the quality of food. While the dining prices are considered steep by some and a few found the food quality average, the exemplary service from the staff significantly enhances the dining experience.
The rooms at Harbour Grand Hong Kong are spacious and comfortable, frequently praised for being larger than typical Hong Kong standards. The harborside views are stunning, making a significant impression on guests. Although some reviews mention the need for updating the furniture and fittings, the overall response is positive, highlighting cleanliness and comfort.
Cleanliness at the hotel is generally well-regarded. Many guests describe the rooms and public spaces as clean and well-maintained. High standards of housekeeping are noted, though a few reviews point out minor cleanliness issues and outdated decor. Despite these occasional critiques, the hotel's overall cleanliness leaves a good impression.
The staff receive considerable praise for their friendliness, professionalism and helpfulness. While most interactions are positive, showcasing exceptional service from individuals, there are occasional reports of less favorable experiences with front desk staff. Overall, the staff's dedication contributes substantially to the positive guest experience.
The Wi-Fi service garners mixed reviews. Some guests find it decent, while others note slow speeds and connectivity issues. The need for a faster and more stable internet connection is a common suggestion despite an overall satisfactory experience with basic internet use.
The spa facilities are well-received for their excellent services and relaxing ambiance. Guests enjoy the massages, sauna, hammam and 24-hour fitness room. Although some facilities were occasionally closed for maintenance, the general sentiment around the spa experience is positive.
The gym is appreciated for its cleanliness, comprehensive setup and 24-hour availability. While the equipment is well-maintained, some guests suggest the addition of more modern equipment and better temperature regulation to enhance the experience.
The pool is frequently praised for being clean, well-maintained and beautifully designed. Guests enjoy the spaciousness, lovely views and the overall ambiance around the pool area. Some note occasional crowding and early closing times, but the pool generally enhances the guest experience positively.
Finally, the presence of EV charging stations is noted as a positive amenity, appreciated by guests for adding convenience, albeit with suggestions for better availability and space.
Overall, Harbour Grand Hong Kong delivers a memorable stay with its prime location, spectacular views, excellent service and a range of commendable amenities, making it a preferred choice for many visitors.
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5 Star
Skyscraper
Luxury
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Summary of reviews
The Grand Hyatt Hong Kong is a luxurious five-star hotel that offers exceptional facilities and services. The hotel's location is perfect for exploring the city with plenty of restaurants, shops and attractions nearby. The breakfast buffet is a standout feature with an excellent selection of food and well-organized service. The hotel's dining options are also impressive with fantastic food and lovely Christmas atmosphere. The rooms are comfortable, clean and spacious with many boasting stunning harbor views. The hotel maintains a high standard of cleanliness throughout and the staff is praised for their excellent service, professionalism and friendliness. The spa, gym and pool are also highly recommended by guests. Families with kids will love the various activities and amenities available for children. Overall, the Grand Hyatt Hong Kong is a luxurious and comfortable experience that's worthy of a 5-star rating.
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5 Star
Skyscraper
Luxury
From $212
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Summary of reviews
The Renaissance Hong Kong Harbour View Hotel receives high marks for its advantageous and convenient location. Guests frequently commend its proximity to key transportation hubs, convention centers and the WanChai Star Ferry terminal, all of which facilitate easy exploration of Hong Kong. The waterfront setting provides stunning harbor and Kowloon views, enhancing the overall experience for both business travelers and tourists alike. The area’s accessibility to various eateries and shops further cements the hotel as a practical and scenic choice.
The breakfast service at the hotel is also a major highlight, boasting a diverse selection catering to various dietary needs, including vegetarian and vegan options. The overall quality and variety of food, from local delicacies to international dishes, receive consistent praise. However, the breakfast room has been criticized for lacking natural light and the high demand occasionally causes crowding and waiting times. Despite these minor issues, guests appreciate the excellent service and comprehensive offerings.
Similarly, the dining experiences during dinner are noted for their high quality and variety, especially at the hotel's notable restaurants like Moon Bay and Dynasty. The 42nd floor lounge is lauded for its exceptional food and drinks, providing a notable dining experience, though room service sometimes serves as the only dinner option.
Guest experiences with the rooms are somewhat mixed. On the positive side, rooms are lauded for their beautiful decor and breathtaking harbor views. They are generally clean and the beds are comfortable, contributing to a restful stay. However, some guests find the rooms small by five-star standards and note issues such as wear and tear, maintenance problems and musty odors.
The hotel’s cleanliness garners varied feedback with many guests commending the overall tidiness and housekeeping. However, a few point out specific issues like outdated bathrooms, dampness and noisy air conditioning. Nevertheless, the friendly and attentive staff enhance the stay, maintaining a generally positive perception of cleanliness.
The staff at the Renaissance Hong Kong Harbour View Hotel receive widespread acclaim for their professionalism and friendly service. Described as helpful and efficient, particularly the front desk and concierge teams, they significantly contribute to a welcoming and comfortable environment. Occasional language barriers are mentioned, but overall, the staff performance is seen as a major asset to the hotel.
The pool area is another leading feature with guests praising its large size, beautiful landscape and serene ambiance. It is noted as one of the largest hotel pools in Hong Kong, complemented by amenities like an outdoor children's playground, making it a standout aspect of the property.
Guest opinions on the bedding are diverse with many finding the beds and pillows incredibly comfortable. However, some reviews indicate that certain mattresses and pillows are old and uncomfortable, suggesting that updates could improve consistency in sleep quality.
While the hotel’s five-star status has been questioned by some guests due to smaller room sizes and service quality not meeting expectations, its functionality as a business hotel is well-regarded. Its proximity to the exhibition center makes it ideal for trade fair attendees, offering convenience and comfort for business travelers.
In summary, the Renaissance Hong Kong Harbour View Hotel offers a prime location, high-quality breakfast and dining options, excellent staff service and impressive pool facilities. While there are areas for improvement in room maintenance and bedding consistency, the overall guest experience is notably positive, making it a favored choice for visitors to Hong Kong.
The breakfast service at the hotel is also a major highlight, boasting a diverse selection catering to various dietary needs, including vegetarian and vegan options. The overall quality and variety of food, from local delicacies to international dishes, receive consistent praise. However, the breakfast room has been criticized for lacking natural light and the high demand occasionally causes crowding and waiting times. Despite these minor issues, guests appreciate the excellent service and comprehensive offerings.
Similarly, the dining experiences during dinner are noted for their high quality and variety, especially at the hotel's notable restaurants like Moon Bay and Dynasty. The 42nd floor lounge is lauded for its exceptional food and drinks, providing a notable dining experience, though room service sometimes serves as the only dinner option.
Guest experiences with the rooms are somewhat mixed. On the positive side, rooms are lauded for their beautiful decor and breathtaking harbor views. They are generally clean and the beds are comfortable, contributing to a restful stay. However, some guests find the rooms small by five-star standards and note issues such as wear and tear, maintenance problems and musty odors.
The hotel’s cleanliness garners varied feedback with many guests commending the overall tidiness and housekeeping. However, a few point out specific issues like outdated bathrooms, dampness and noisy air conditioning. Nevertheless, the friendly and attentive staff enhance the stay, maintaining a generally positive perception of cleanliness.
The staff at the Renaissance Hong Kong Harbour View Hotel receive widespread acclaim for their professionalism and friendly service. Described as helpful and efficient, particularly the front desk and concierge teams, they significantly contribute to a welcoming and comfortable environment. Occasional language barriers are mentioned, but overall, the staff performance is seen as a major asset to the hotel.
The pool area is another leading feature with guests praising its large size, beautiful landscape and serene ambiance. It is noted as one of the largest hotel pools in Hong Kong, complemented by amenities like an outdoor children's playground, making it a standout aspect of the property.
Guest opinions on the bedding are diverse with many finding the beds and pillows incredibly comfortable. However, some reviews indicate that certain mattresses and pillows are old and uncomfortable, suggesting that updates could improve consistency in sleep quality.
While the hotel’s five-star status has been questioned by some guests due to smaller room sizes and service quality not meeting expectations, its functionality as a business hotel is well-regarded. Its proximity to the exhibition center makes it ideal for trade fair attendees, offering convenience and comfort for business travelers.
In summary, the Renaissance Hong Kong Harbour View Hotel offers a prime location, high-quality breakfast and dining options, excellent staff service and impressive pool facilities. While there are areas for improvement in room maintenance and bedding consistency, the overall guest experience is notably positive, making it a favored choice for visitors to Hong Kong.
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5 Star
Skyscraper
Luxury
$
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Summary of reviews
JW Marriott Hotel Hong Kong consistently receives praise for its exceptional location, luxurious amenities, and outstanding service, making it an ideal choice for both business and leisure travelers. Situated above the Admiralty MTR station and connected to the Pacific Place shopping complex, the hotel provides superb convenience for accessing public transportation and indulging in shopping and dining experiences. Guests enjoy its proximity to popular attractions, restaurants, supermarkets, and amusements, enhancing the overall travel experience.
The breakfast experience at the hotel is highly regarded, offering a diverse array of delicious options with European and Chinese cuisines featured prominently. Standout items such as ramen noodle soup, dim sum, and egg tarts receive special mention, especially when paired with the friendly and attentive service in a luxurious and clean dining environment.
Guest rooms are noted for their blend of comfort and elegance, maintaining high standards of cleanliness. Many feature beautiful views of the city or greenery, contributing to a relaxing atmosphere complemented by comfortable bedding and well-equipped facilities. While some rooms are perceived as slightly dated or smaller by Hong Kong standards, the overall satisfaction remains high, with upgrades often enhancing guests' stays.
Cleanliness across the hotel is impeccable, with both rooms and facilities praised for being well-maintained. The attentive staff contribute significantly to the hotel’s appeal, offering professional and friendly service that enhances the overall experience. Their efficiency, extensive local knowledge, and attention to detail make guests feel well-cared for.
The hotel's fitness center and pool are appreciated for their cleanliness and comprehensive offerings. The gym features a broad range of equipment and relaxing amenities like a sauna and steam room, and is complemented by an inviting pool area that serves as a tranquil urban oasis.
Families find the hotel exceptionally accommodating, with spacious rooms and convenient services that cater to both children and adults. The central location facilitates easy access to shopping and attractions, making outings effortless.
The beds are frequently hailed for their comfort, contributing to excellent sleep quality. Despite minor disturbances noted by some guests, the overall experience of restfulness is highly valued.
JW Marriott Hotel Hong Kong embodies the essence of a five-star experience, with exceptional service and facilities that meet and often exceed guests' expectations. Its strategic location, luxurious offerings, and dedication to quality service make it a top choice for those visiting Hong Kong, whether for business or leisure. Despite some minor critiques, the hotel remains a highly recommended destination for travelers seeking a blend of luxury, convenience, and attentive care.
The breakfast experience at the hotel is highly regarded, offering a diverse array of delicious options with European and Chinese cuisines featured prominently. Standout items such as ramen noodle soup, dim sum, and egg tarts receive special mention, especially when paired with the friendly and attentive service in a luxurious and clean dining environment.
Guest rooms are noted for their blend of comfort and elegance, maintaining high standards of cleanliness. Many feature beautiful views of the city or greenery, contributing to a relaxing atmosphere complemented by comfortable bedding and well-equipped facilities. While some rooms are perceived as slightly dated or smaller by Hong Kong standards, the overall satisfaction remains high, with upgrades often enhancing guests' stays.
Cleanliness across the hotel is impeccable, with both rooms and facilities praised for being well-maintained. The attentive staff contribute significantly to the hotel’s appeal, offering professional and friendly service that enhances the overall experience. Their efficiency, extensive local knowledge, and attention to detail make guests feel well-cared for.
The hotel's fitness center and pool are appreciated for their cleanliness and comprehensive offerings. The gym features a broad range of equipment and relaxing amenities like a sauna and steam room, and is complemented by an inviting pool area that serves as a tranquil urban oasis.
Families find the hotel exceptionally accommodating, with spacious rooms and convenient services that cater to both children and adults. The central location facilitates easy access to shopping and attractions, making outings effortless.
The beds are frequently hailed for their comfort, contributing to excellent sleep quality. Despite minor disturbances noted by some guests, the overall experience of restfulness is highly valued.
JW Marriott Hotel Hong Kong embodies the essence of a five-star experience, with exceptional service and facilities that meet and often exceed guests' expectations. Its strategic location, luxurious offerings, and dedication to quality service make it a top choice for those visiting Hong Kong, whether for business or leisure. Despite some minor critiques, the hotel remains a highly recommended destination for travelers seeking a blend of luxury, convenience, and attentive care.
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5 Star
Skyscraper
Luxury
$
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Located in Hong Kong, this hotel was designed by architect Andre Fu. It is a calming contemporary hotel, and a haven within the city.
Summary of reviews
Upper House Hong Kong is a luxurious five-star hotel located atop Pacific Place in Admiralty, offering stunning views of the ocean and a convenient location near the MTR station, Tamar Park and the Pacific Place shopping center. Guests rave about the beautifully appointed rooms with fantastic facilities, including enormous bathtubs, spacious dressing rooms and TVs with great movie selections. The hotel is known for its exceptional service with friendly and welcoming staff who go above and beyond to ensure a perfect and memorable stay. The breakfast receives mixed reviews, but most guests find it delicious and abundant with a beautiful harbor view. The hotel is praised for its cleanliness with meticulous attention to detail and spacious, clean rooms. While some guests note that the beds may be too soft, the majority rave about the extremely comfortable beds and high-quality pillows. Overall, Upper House Hong Kong is an excellent choice for travelers looking for a truly exceptional hotel experience.
Categories
5 Star
Skyscraper
Luxury
$
Info
Summary of reviews
The Regal Hongkong Hotel is highly praised for its extraordinary location in the heart of Causeway Bay. Guests appreciate its convenience, offering easy access to shopping malls, dining options and public transport. Landmarks like SOGO Mall and Victoria Park are within walking distance and the vicinity provides a lively yet peaceful retreat amidst the urban hustle.
The rooms are generally appreciated for their spaciousness and cleanliness, especially in a city where hotel rooms can be quite compact. Many guests found the rooms to be comfortable with some featuring luxurious amenities like double-sized bathtubs and jacuzzis. However, the decor has been criticized for being outdated and issues such as humidity, unpleasant odors and insufficient maintenance have been noted.
The staff at the Regal Hongkong Hotel receive mixed reviews. The concierge, housekeeping and cleaning teams are often described as friendly, courteous and accommodating. The doormen and concierge, in particular, are commended for their helpfulness. However, the front desk staff have been criticized for slow check-ins and poor communication skills, which sometimes detract from the overall guest experience.
When it comes to cleanliness, the hotel has both positive and negative aspects. While some guests found their rooms clean and tidy, others noted issues like moldy carpets and poor ventilation, indicating the need for better maintenance and housekeeping standards.
Family guests find the hotel to be a great choice for vacations due to its spacious rooms and family-friendly environment. The rooftop swimming pool is a highlight, offering breathtaking city views, although its limited operating hours can be frustrating.
The hotel's breakfast offerings receive mixed feedback. Some guests appreciate the variety of Western and Asian options and the late serving time. However, others find it lacking in variety and quality, suggesting room for improvement to meet the expectations of a five-star establishment.
In terms of amenities, the hotel's wifi service has been criticized for being slow and unreliable and guests often find it lacking in quality typical of a high-end hotel. The beds receive generally positive feedback for comfort, though there are isolated complaints about old and uncomfortable mattresses.
Overall, while the Regal Hongkong Hotel excels in location and offers spacious, comfortable rooms, it struggles with maintaining a modern appearance and consistent service standards. Improvements in staff training, room maintenance and amenities could significantly enhance guest satisfaction, aligning the experience more closely with its claimed five-star status.
The rooms are generally appreciated for their spaciousness and cleanliness, especially in a city where hotel rooms can be quite compact. Many guests found the rooms to be comfortable with some featuring luxurious amenities like double-sized bathtubs and jacuzzis. However, the decor has been criticized for being outdated and issues such as humidity, unpleasant odors and insufficient maintenance have been noted.
The staff at the Regal Hongkong Hotel receive mixed reviews. The concierge, housekeeping and cleaning teams are often described as friendly, courteous and accommodating. The doormen and concierge, in particular, are commended for their helpfulness. However, the front desk staff have been criticized for slow check-ins and poor communication skills, which sometimes detract from the overall guest experience.
When it comes to cleanliness, the hotel has both positive and negative aspects. While some guests found their rooms clean and tidy, others noted issues like moldy carpets and poor ventilation, indicating the need for better maintenance and housekeeping standards.
Family guests find the hotel to be a great choice for vacations due to its spacious rooms and family-friendly environment. The rooftop swimming pool is a highlight, offering breathtaking city views, although its limited operating hours can be frustrating.
The hotel's breakfast offerings receive mixed feedback. Some guests appreciate the variety of Western and Asian options and the late serving time. However, others find it lacking in variety and quality, suggesting room for improvement to meet the expectations of a five-star establishment.
In terms of amenities, the hotel's wifi service has been criticized for being slow and unreliable and guests often find it lacking in quality typical of a high-end hotel. The beds receive generally positive feedback for comfort, though there are isolated complaints about old and uncomfortable mattresses.
Overall, while the Regal Hongkong Hotel excels in location and offers spacious, comfortable rooms, it struggles with maintaining a modern appearance and consistent service standards. Improvements in staff training, room maintenance and amenities could significantly enhance guest satisfaction, aligning the experience more closely with its claimed five-star status.
Categories
5 Star
Skyscraper
Family
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Summary of reviews
EAST Hong Kong emerges as a popular choice for travelers, lauded for its strategic location, quality amenities, and exceptional service. Situated in the vibrant area of Quarry Bay, the hotel is conveniently linked to the Tai Koo MTR station, facilitating easy travel to Central and other parts of Hong Kong. Its proximity to City Plaza and the Taikoo Shing mall offers guests a wealth of dining, shopping, and entertainment options, blending urban accessibility with a peaceful residential vibe.
Guests consistently praise the hotel's rooms for their modern design, spaciousness, and impressive views of Hong Kong Harbour. The well-appointed accommodations are further enhanced by comfortable large beds and excellent pillows, ensuring a restful stay. Cleanliness is another hallmark of the hotel, with rooms and common areas maintained to a high standard, reflecting the thorough work of the housekeeping staff.
The breakfast at EAST Hong Kong is highly regarded for its quality, flavor, and variety, offered in a scenic setting at FEAST. Although on the pricier side and with limited warm options, the breakfast remains a favorite among guests, appreciated for its freshness and healthy offerings.
The hotel's exceptional staff enriches the guest experience with their friendly, professional, and accommodating demeanor. From reception to housekeeping, the personnel's dedication to service is evident, often going the extra mile to satisfy guest requests. The rooftop bar and pool staff contribute to an enjoyable and relaxing ambiance, enhancing the leisure offerings of the hotel.
EAST Hong Kong is not only favored by leisure travelers but also deemed ideal for business visitors due to its location in the business district and the convenience of facilities perfect for work-related needs. With easy access to Taikoo Place and nearby restaurants, business travelers find it particularly accommodating for short stays and remote work.
Overall, EAST Hong Kong delivers a harmonious blend of comfort, convenience, and high-quality service, catering to diverse traveler needs while maintaining a consistently inviting and appealing environment.
Guests consistently praise the hotel's rooms for their modern design, spaciousness, and impressive views of Hong Kong Harbour. The well-appointed accommodations are further enhanced by comfortable large beds and excellent pillows, ensuring a restful stay. Cleanliness is another hallmark of the hotel, with rooms and common areas maintained to a high standard, reflecting the thorough work of the housekeeping staff.
The breakfast at EAST Hong Kong is highly regarded for its quality, flavor, and variety, offered in a scenic setting at FEAST. Although on the pricier side and with limited warm options, the breakfast remains a favorite among guests, appreciated for its freshness and healthy offerings.
The hotel's exceptional staff enriches the guest experience with their friendly, professional, and accommodating demeanor. From reception to housekeeping, the personnel's dedication to service is evident, often going the extra mile to satisfy guest requests. The rooftop bar and pool staff contribute to an enjoyable and relaxing ambiance, enhancing the leisure offerings of the hotel.
EAST Hong Kong is not only favored by leisure travelers but also deemed ideal for business visitors due to its location in the business district and the convenience of facilities perfect for work-related needs. With easy access to Taikoo Place and nearby restaurants, business travelers find it particularly accommodating for short stays and remote work.
Overall, EAST Hong Kong delivers a harmonious blend of comfort, convenience, and high-quality service, catering to diverse traveler needs while maintaining a consistently inviting and appealing environment.
Categories
5 Star
Skyscraper
Sustainability Journey
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Summary of reviews
The Royal Garden Kowloon East, is recognized for its strategic and exceptionally convenient location. Situated next to the Tseung Kwan O (TKO) MTR station and the PopCorn Mall, the hotel offers seamless access to public transportation and shopping. This makes travel to various parts of the city straightforward, catering well to both business and leisure travelers. Numerous restaurants, essential services and multiple malls within close proximity further enhance its convenience.
The hotel's breakfast receives predominantly positive reviews, praised for being abundant, delicious and varied, catering to different tastes including local Chinese options. The buffet-style breakfast is highly appreciated for its quality and the friendly, polite service. While there are occasional mentions of limited variety and seating challenges, the overall experience is considered enjoyable and satisfying.
Guest rooms are a major highlight at Crowne Plaza Hong Kong Kowloon East. They are frequently described as spacious, clean and luxuriously comfortable with excellent amenities. Many guests appreciate the interconnecting rooms for families and larger groups, as well as the stunning city views from higher floors. Despite a few isolated comments about mustiness or dust, the rooms maintain a strong reputation for comfort and quality.
Cleanliness is another area where the hotel excels. Housekeeping is the subject of praise for maintaining consistently clean and well-stocked rooms. Clean and spacious washrooms are particularly noted. However, minor issues such as dust or leftover items from previous guests are occasionally mentioned, though they do not significantly detract from the overall positive feedback.
The staff at Crowne Plaza Hong Kong Kowloon East is commended for their exceptional friendliness and professionalism. Guests consistently highlight the team's kindness, attentiveness and excellent service, which significantly contribute to a positive overall experience.
The hotel features a 24-hour gym, which, although somewhat cramped, is well-received for its cleanliness and adequate equipment. The hotel's swimming pool, while small and seasonally available, is appreciated for its quality, although some guests mention occasional closures for maintenance or weather reasons.
Beds at the hotel receive high praise for their comfort and softness with comments about their spaciousness and the restful sleep they provide. Although a few guests find the pillows too soft or the beds slightly worn, the staff's responsiveness in addressing these concerns ensures guest satisfaction.
Overall, The Royal Garden Kowloon East, combines a convenient location, high-quality rooms, excellent cleanliness and friendly service to offer a comfortable and enjoyable stay for its guests.
The hotel's breakfast receives predominantly positive reviews, praised for being abundant, delicious and varied, catering to different tastes including local Chinese options. The buffet-style breakfast is highly appreciated for its quality and the friendly, polite service. While there are occasional mentions of limited variety and seating challenges, the overall experience is considered enjoyable and satisfying.
Guest rooms are a major highlight at Crowne Plaza Hong Kong Kowloon East. They are frequently described as spacious, clean and luxuriously comfortable with excellent amenities. Many guests appreciate the interconnecting rooms for families and larger groups, as well as the stunning city views from higher floors. Despite a few isolated comments about mustiness or dust, the rooms maintain a strong reputation for comfort and quality.
Cleanliness is another area where the hotel excels. Housekeeping is the subject of praise for maintaining consistently clean and well-stocked rooms. Clean and spacious washrooms are particularly noted. However, minor issues such as dust or leftover items from previous guests are occasionally mentioned, though they do not significantly detract from the overall positive feedback.
The staff at Crowne Plaza Hong Kong Kowloon East is commended for their exceptional friendliness and professionalism. Guests consistently highlight the team's kindness, attentiveness and excellent service, which significantly contribute to a positive overall experience.
The hotel features a 24-hour gym, which, although somewhat cramped, is well-received for its cleanliness and adequate equipment. The hotel's swimming pool, while small and seasonally available, is appreciated for its quality, although some guests mention occasional closures for maintenance or weather reasons.
Beds at the hotel receive high praise for their comfort and softness with comments about their spaciousness and the restful sleep they provide. Although a few guests find the pillows too soft or the beds slightly worn, the staff's responsiveness in addressing these concerns ensures guest satisfaction.
Overall, The Royal Garden Kowloon East, combines a convenient location, high-quality rooms, excellent cleanliness and friendly service to offer a comfortable and enjoyable stay for its guests.
Categories
5 Star
Skyscraper
Pool
Outdoor Pool
Categories
2
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