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Hotels with Swimming Pool, Taking Steps Towards Sustainability in Short Pump
28 HOTELS IN AND AROUND SHORT PUMPRanking can be influenced by the commissions we receive.
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Summary of reviews
The Hilton Garden Inn Richmond Innsbrook enjoys a highly favorable reputation, especially for its prime location. Nestled in a beautiful and tranquil area, the hotel offers guests convenient access to the interstate and a variety of nearby shops and dining options. The atmosphere is particularly charming during the holiday season with enchanting Christmas decorations, further enhanced by the welcoming and professional staff. This location positions guests within walking distance of numerous restaurants and the popular Short Pump area, making it a perfect choice for both business and leisure travelers.
The breakfast buffet at the hotel receives positive feedback, particularly for its excellent variety and quality. Freshly made omelettes and pancakes are frequently highlighted as guest favorites, especially during weekends, while offerings like fruit and yogurt cater to those seeking lighter options. Despite some guests expressing dissatisfaction over the additional cost, the breakfast is generally appreciated as an above-average offering by American standards, providing a convenient start to the day.
Guests find the rooms at Hilton Garden Inn Richmond Innsbrook spacious and comfortable, with the beds receiving particular praise. Cleanliness is mostly well maintained, although some feedback suggests that updates to the rooms, especially bathrooms, could further enhance the guest experience. Some inconsistencies in the cleanliness were noted, alongside occasional operational setbacks like elevator malfunctions, which detracted from an otherwise positive stay.
Cleanliness in the hotel presents a mixed picture; while rooms are often described as clean and peaceful, the upkeep of the bathrooms and hallways could benefit from more attention. Despite these concerns, the general room maintenance does contribute positively to the overall guest experience, providing a comfortable and quiet retreat.
The staff at Hilton Garden Inn Richmond Innsbrook stands out as a notable asset. Guests consistently commend the team for their friendliness, efficiency, and genuine care. Exceptional service from individuals like Oscar and Aubrey at the front desk enhances guest satisfaction, thanks to their attentive and accommodating nature. This focus on hospitality creates a warm and inviting atmosphere, leaving a lasting positive impression on visitors.
The breakfast buffet at the hotel receives positive feedback, particularly for its excellent variety and quality. Freshly made omelettes and pancakes are frequently highlighted as guest favorites, especially during weekends, while offerings like fruit and yogurt cater to those seeking lighter options. Despite some guests expressing dissatisfaction over the additional cost, the breakfast is generally appreciated as an above-average offering by American standards, providing a convenient start to the day.
Guests find the rooms at Hilton Garden Inn Richmond Innsbrook spacious and comfortable, with the beds receiving particular praise. Cleanliness is mostly well maintained, although some feedback suggests that updates to the rooms, especially bathrooms, could further enhance the guest experience. Some inconsistencies in the cleanliness were noted, alongside occasional operational setbacks like elevator malfunctions, which detracted from an otherwise positive stay.
Cleanliness in the hotel presents a mixed picture; while rooms are often described as clean and peaceful, the upkeep of the bathrooms and hallways could benefit from more attention. Despite these concerns, the general room maintenance does contribute positively to the overall guest experience, providing a comfortable and quiet retreat.
The staff at Hilton Garden Inn Richmond Innsbrook stands out as a notable asset. Guests consistently commend the team for their friendliness, efficiency, and genuine care. Exceptional service from individuals like Oscar and Aubrey at the front desk enhances guest satisfaction, thanks to their attentive and accommodating nature. This focus on hospitality creates a warm and inviting atmosphere, leaving a lasting positive impression on visitors.
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Heated Pool
Indoor Pool
Dog Friendly
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From $108
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Homewood Suites by Hilton Richmond - West End / Innsbrook0.6 km from Short Pump
Hotel in Broad Meadows VA
7.8
GoodFrom $106
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Pool
Outdoor Pool
Dog Friendly
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Summary of reviews
Home2 Suites By Hilton Richmond Short Pump is a top choice for guests who want a convenient location close to restaurants, mall and D.C. Despite some mixed reviews on breakfast, it contains a range of delicious hot and cold options that guests highly appreciate. The rooms are spacious, cozy and come with all necessary amenities that families would require. Moreover, the hotel is spotlessly clean throughout its common areas and rooms. What sets this hotel apart is its exceptional staff who are helpful, prompt and consistently provide friendly and excellent service. In general, the Home2 Suites By Hilton Richmond Short Pump is an ideal place for travelers looking for comfort, location and great service.
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Sustainability Journey
Pool
Indoor Pool
Dog Friendly
From $216
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Summary of reviews
The Hilton Richmond Hotel & Spa Short Pump is a convenient and accessible hotel with a great location, making it the perfect choice for those who want to explore Richmond. Guests rave about the hotel's cleanliness, comfortable beds and spacious rooms. The spa and pool are also popular amenities with some guests specifically choosing the hotel because of its spa. The staff also receives high praise for their friendliness, helpfulness and professionalism. Breakfast receives mixed reviews, but those who enjoy it find it delicious and well worth the price. Overall, the Hilton Richmond Hotel & Spa Short Pump offers a comfortable and pleasant stay at a great price point, despite a few minor issues such as dated rooms and cleanliness concerns.
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Indoor Pool
Sustainability Journey
Luxury
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Summary of reviews
The Hampton Inn & Suites Richmond Short Pump in Virginia receives commendable reviews for its impressive offerings across various categories. Its location is particularly favored, with guests appreciating its strategic placement in a vibrant area rich with shopping centers and dining options. This accessibility ensures a convenient and enjoyable stay, perfect for leisure or shopping excursions.
A standout feature of the hotel is its breakfast, praised for its variety, taste, and presentation. Guests consistently enjoy a mix of hot items and muffins, ensuring a complete and satisfying culinary start to their day.
The hotel's rooms are another highlight, noted for being spacious, modern, and impeccably clean. Guests consistently report comfortable beds that contribute to a restorative night's sleep, complemented by excellent bathroom amenities. The thoughtful room design not only enhances comfort but also adds a touch of practicality to the overall cozy ambiance.
Cleanliness throughout the hotel is continually emphasized in reviews, with both the rooms and common areas maintained to high standards. Modern amenities like ample device plugs and a quiet atmosphere further contribute to the overall sense of orderliness and comfort.
Lastly, the staff earns high praise for their exceptional service and friendly demeanor. Their approachability and kindness enhance the welcoming atmosphere of the hotel, with specific mentions of outstanding customer service and individual staff efforts. This dedication to service excellence rounds off a consistently positive experience for guests at Hampton Inn & Suites Richmond Short Pump.
A standout feature of the hotel is its breakfast, praised for its variety, taste, and presentation. Guests consistently enjoy a mix of hot items and muffins, ensuring a complete and satisfying culinary start to their day.
The hotel's rooms are another highlight, noted for being spacious, modern, and impeccably clean. Guests consistently report comfortable beds that contribute to a restorative night's sleep, complemented by excellent bathroom amenities. The thoughtful room design not only enhances comfort but also adds a touch of practicality to the overall cozy ambiance.
Cleanliness throughout the hotel is continually emphasized in reviews, with both the rooms and common areas maintained to high standards. Modern amenities like ample device plugs and a quiet atmosphere further contribute to the overall sense of orderliness and comfort.
Lastly, the staff earns high praise for their exceptional service and friendly demeanor. Their approachability and kindness enhance the welcoming atmosphere of the hotel, with specific mentions of outstanding customer service and individual staff efforts. This dedication to service excellence rounds off a consistently positive experience for guests at Hampton Inn & Suites Richmond Short Pump.
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Sustainability Journey
Pool
Indoor Pool
Family
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Summary of reviews
Embassy Suites by Hilton Richmond is a great value hotel with exceptional staff and facilities. The hotel's proximity to the highway and Short Pump outdoor mall has been praised by many guests and families attending graduations or events at nearby universities have also found it to be a convenient choice. Guests have raved about the hotel's amazing breakfast with made-to-order omelets and fresh fruit and comfortable and spacious rooms. While some reviews mentioned cleanliness issues, the majority of guests found the property to be clean and comfortable. The hotel's exceptional staff, from the front desk to the bartenders, go above and beyond to make guests feel welcome. The indoor pool, despite mixed reviews, is a great way to relax after a day of exploring. Overall, Embassy Suites by Hilton Richmond is a great choice for families with its two-room suites and tasty breakfast and couples seeking a comfortable and conveniently located place to stay.
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Indoor Pool
Sustainability Journey
Honeymoon
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Summary of reviews
The Best Western PLUS Executive Hotel Richmond receives commendation for its strategic and convenient location, situated close to major highways, downtown Richmond, various restaurants and gas stations, making it an optimal choice for travelers. A highlight for many guests is the overall quiet and comfortable atmosphere, contributing to a restful stay.
Breakfast at the hotel has mixed reviews with many patrons appreciating the variety and quality of options available, including hot and fresh selections and handy features like a pancake machine. However, some guests noted issues with food quality and limited selections, particularly during Covid when grab-and-go options were provided.
The rooms are generally praised for their spaciousness, comfort and good amenities like a fridge and microwave. Particularly, recently renovated rooms have received positive feedback. Some maintenance and cleanliness issues were reported, such as sticky floors, hair in the bathroom and outdated furniture, indicating a need for periodic upgrades.
Cleanliness varied across guest reviews. Many found the rooms and common areas to be well-maintained and comfortable, while others reported inconsistent housekeeping and cleanliness in specific areas like floors and bathrooms. A few guests noted the need for more thorough attention to detail, especially in common spaces.
The staff at the hotel frequently receive high marks for their friendliness and helpfulness with individual mentions of standout employees making a positive impact on guests' stays. The front desk and housekeeping teams are particularly praised for their professional and attentive service.
Free WiFi service is generally reliable and appreciated for its speed, although a few guests experienced connectivity issues. The gym, while basic and possibly in need of some upgrades, is valued for its 24-hour availability, providing convenience for guests looking to maintain their fitness routines during their stay.
The beds are often described as very comfortable, contributing to a good night's sleep. However, there were occasional mentions of issues with pillows and bedding quality. Overall, the hotel offers good value for the price, meeting expectations for a budget-friendly stay. Some feel it aligns more closely with a 2-2.5 star rating rather than a full 3-star, suggesting there is room for improvement in some areas to enhance the overall guest experience.
Breakfast at the hotel has mixed reviews with many patrons appreciating the variety and quality of options available, including hot and fresh selections and handy features like a pancake machine. However, some guests noted issues with food quality and limited selections, particularly during Covid when grab-and-go options were provided.
The rooms are generally praised for their spaciousness, comfort and good amenities like a fridge and microwave. Particularly, recently renovated rooms have received positive feedback. Some maintenance and cleanliness issues were reported, such as sticky floors, hair in the bathroom and outdated furniture, indicating a need for periodic upgrades.
Cleanliness varied across guest reviews. Many found the rooms and common areas to be well-maintained and comfortable, while others reported inconsistent housekeeping and cleanliness in specific areas like floors and bathrooms. A few guests noted the need for more thorough attention to detail, especially in common spaces.
The staff at the hotel frequently receive high marks for their friendliness and helpfulness with individual mentions of standout employees making a positive impact on guests' stays. The front desk and housekeeping teams are particularly praised for their professional and attentive service.
Free WiFi service is generally reliable and appreciated for its speed, although a few guests experienced connectivity issues. The gym, while basic and possibly in need of some upgrades, is valued for its 24-hour availability, providing convenience for guests looking to maintain their fitness routines during their stay.
The beds are often described as very comfortable, contributing to a good night's sleep. However, there were occasional mentions of issues with pillows and bedding quality. Overall, the hotel offers good value for the price, meeting expectations for a budget-friendly stay. Some feel it aligns more closely with a 2-2.5 star rating rather than a full 3-star, suggesting there is room for improvement in some areas to enhance the overall guest experience.
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Sustainability Journey
Pool
Outdoor Pool
Business
From $125
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Summary of reviews
Hampton Inn & Suites Richmond Glenside receives high praise from guests for its excellent location, offering easy access to major highways and local attractions while maintaining a tranquil setting. Visitors appreciate the convenience of nearby restaurants and the overall peaceful environment. The breakfast experience is well-regarded, with guests enjoying the variety and quality of the food, complemented by the attentive staff in the dining area. Rooms are noted for their comfort and cleanliness, providing a spacious and welcoming atmosphere with practical amenities that enhance the stay. The hotel's commitment to cleanliness is consistently highlighted, with guests praising the spotless condition of both rooms and common areas.
The standout feature of Hampton Inn & Suites Richmond Glenside is its exceptional staff. Guests report outstanding service, emphasizing the professionalism, friendliness, and helpful nature of the team. The front desk staff, in particular, receive commendations for their efficiency and willingness to go above and beyond to meet guest needs. The comfortable beds further contribute to a restful stay, with many guests enjoying a good night's sleep.
Overall, Hampton Inn & Suites Richmond Glenside offers a well-managed, pleasant experience characterized by its convenient location, clean facilities, satisfying breakfast, and phenomenal staff, ensuring guests have a memorable and enjoyable visit.
The standout feature of Hampton Inn & Suites Richmond Glenside is its exceptional staff. Guests report outstanding service, emphasizing the professionalism, friendliness, and helpful nature of the team. The front desk staff, in particular, receive commendations for their efficiency and willingness to go above and beyond to meet guest needs. The comfortable beds further contribute to a restful stay, with many guests enjoying a good night's sleep.
Overall, Hampton Inn & Suites Richmond Glenside offers a well-managed, pleasant experience characterized by its convenient location, clean facilities, satisfying breakfast, and phenomenal staff, ensuring guests have a memorable and enjoyable visit.
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Sustainability Journey
Pool
Outdoor Pool
Parking
EV charging stations
From $168
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Honeymoon
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Summary of reviews
The Westin Richmond is a highly recommended hotel with overwhelmingly positive reviews from guests. Its location is praised for its convenience and accessibility to restaurants, shopping and the highway, making it a great choice for both work and play. The breakfast is excellent with good coffee and nice options, although some guests wished for more variety. The rooms are spacious, comfortable and luxurious with high ceilings and elegant amenities, although a few guests noted outdated appliances and occasional cleanliness issues. The hotel's cleanliness is highly praised with well-lit rooms and extremely clean facilities, particularly during the COVID-19 pandemic. The staff is exceptional with highly efficient and professional service, welcoming front desk and concierge staff and personable wait staff, bartenders and Executive Chef. The beds are some of the most comfortable and spacious with "Heavenly Beds" that leave visitors refreshed and energized. Overall, the Westin Richmond is a fantastic choice for those looking for luxurious and comfortable accommodations in a great location with friendly service.
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Sustainability Journey
Pool
Heated Pool
Indoor Pool
Luxury
From $117
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Honeymoon
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Summary of reviews
The Best Western Plus Glen Allen Inn is highly regarded for its excellent location, offering easy access to Richmond, nearby attractions and amenities. The hotel is conveniently situated near major highways, shops, restaurants, malls, an Amtrak station and essential services, making it a practical and peaceful choice for travelers. The property itself is clean, well-maintained and features updated furnishings.
Breakfast experiences at the hotel vary with many guests praising the ample and delicious options that surpass typical hotel standards. However, there are reports of inconsistent quality and variety, along with occasional shortages of supplies. Despite this, numerous guests found the breakfast offerings to meet their needs.
Rooms at the Best Western Plus Glen Allen Inn receive positive feedback for their spaciousness, cleanliness and comfort. Equipped with convenient amenities such as a fridge, microwave and sometimes a small kitchen, the rooms provide a cozy and welcoming atmosphere. While most reviews commend the cleanliness and comfort, some mention occasional issues with housekeeping and maintenance.
The hotel's overall cleanliness garners mixed reviews. Many guests appreciate the cleanliness of the rooms and the friendly, responsive staff. However, there are noted instances of inadequate housekeeping in certain areas, such as dirty bathrooms and hallways and unpleasant odors. Despite these occasional lapses, the staff's professionalism and friendliness contribute to an overall positive experience.
The hotel staff is frequently praised for their helpfulness and professionalism with desk staff standing out for their excellent customer service and responsiveness. Housekeepers are noted for maintaining clean rooms and being considerate.
The beds at the hotel are generally well-received with guests describing them as comfortable and firm, providing a restful night's sleep. Nonetheless, a few guests mentioned issues with firmness, bed frames and cleanliness of linens and towels.
For guests traveling with dogs, the Best Western Plus Glen Allen Inn offers a pet-friendly experience with dedicated amenities like a dog waste station and designated areas. While there are occasional complaints about hygiene related to pets, the hotel's accommodating stance makes it a suitable option for pet owners.
Overall, the Best Western Plus Glen Allen Inn presents a comfortable and convenient stay with friendly and helpful staff, making it a worthwhile choice for travelers.
Breakfast experiences at the hotel vary with many guests praising the ample and delicious options that surpass typical hotel standards. However, there are reports of inconsistent quality and variety, along with occasional shortages of supplies. Despite this, numerous guests found the breakfast offerings to meet their needs.
Rooms at the Best Western Plus Glen Allen Inn receive positive feedback for their spaciousness, cleanliness and comfort. Equipped with convenient amenities such as a fridge, microwave and sometimes a small kitchen, the rooms provide a cozy and welcoming atmosphere. While most reviews commend the cleanliness and comfort, some mention occasional issues with housekeeping and maintenance.
The hotel's overall cleanliness garners mixed reviews. Many guests appreciate the cleanliness of the rooms and the friendly, responsive staff. However, there are noted instances of inadequate housekeeping in certain areas, such as dirty bathrooms and hallways and unpleasant odors. Despite these occasional lapses, the staff's professionalism and friendliness contribute to an overall positive experience.
The hotel staff is frequently praised for their helpfulness and professionalism with desk staff standing out for their excellent customer service and responsiveness. Housekeepers are noted for maintaining clean rooms and being considerate.
The beds at the hotel are generally well-received with guests describing them as comfortable and firm, providing a restful night's sleep. Nonetheless, a few guests mentioned issues with firmness, bed frames and cleanliness of linens and towels.
For guests traveling with dogs, the Best Western Plus Glen Allen Inn offers a pet-friendly experience with dedicated amenities like a dog waste station and designated areas. While there are occasional complaints about hygiene related to pets, the hotel's accommodating stance makes it a suitable option for pet owners.
Overall, the Best Western Plus Glen Allen Inn presents a comfortable and convenient stay with friendly and helpful staff, making it a worthwhile choice for travelers.
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Sustainability Journey
Pool
Outdoor Pool
Dog Friendly
SpringHill Suites by Marriott Richmond North/Glen Allen7.2 km from Short Pump
Hotel in Richmond VA
7.2
GoodFrom $108
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Summary of reviews
SpringHill Suites by Marriott Richmond North/Glen Allen receives widespread acclaim from guests for various positive aspects of their stay. The hotel’s prime location is highlighted as a significant advantage, being close to restaurants, a Starbucks and a small shopping area, as well as providing easy access to the interstate for those looking to explore historic and central parts of the city. Its proximity to Kings Dominion is a notable bonus for families and thrill-seekers and the quiet surroundings add to the appeal, creating a peaceful retreat.
The breakfast offerings are generally well-received with many guests appreciating the good variety and the attentiveness of the friendly breakfast staff. While opinions on the breakfast's quality vary, the overall feedback is favorable, emphasizing the positive experience.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfort. Guests appreciate the cleanliness and modern amenities of the rooms, along with the excellent upkeep. The beds, in particular, are often described as remarkably comfortable, contributing to a good night's sleep. Some minor issues such as soundproofing are noted, but they do not significantly detract from the overall positive impression of the accommodations.
Cleanliness across the hotel, including rooms, hallways and facilities, receives high marks from guests, further enhanced by the friendly and helpful staff. The ease of check-in and check-out processes adds to guests' satisfaction.
The staff are a standout aspect, consistently described as amazing, friendly and helpful. The welcoming nature of the front desk and the professionalism of the service staff contribute significantly to the overall positive atmosphere at the hotel. Special mentions often go to specific staff members, highlighting their exceptional service.
The pool and jacuzzi area, while generally appreciated for their presence and usefulness, receive mixed reviews. Positive feedback includes enjoyment of the amenities, particularly during snowy weather and as entertainment for kids. However, some guests noted issues such as crowding, cold water temperature and over-chlorination.
Overall, SpringHill Suites by Marriott Richmond North/Glen Allen delivers a largely positive guest experience through its ideal location, clean and comfortable accommodations, attentive staff and enjoyable amenities.
The breakfast offerings are generally well-received with many guests appreciating the good variety and the attentiveness of the friendly breakfast staff. While opinions on the breakfast's quality vary, the overall feedback is favorable, emphasizing the positive experience.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfort. Guests appreciate the cleanliness and modern amenities of the rooms, along with the excellent upkeep. The beds, in particular, are often described as remarkably comfortable, contributing to a good night's sleep. Some minor issues such as soundproofing are noted, but they do not significantly detract from the overall positive impression of the accommodations.
Cleanliness across the hotel, including rooms, hallways and facilities, receives high marks from guests, further enhanced by the friendly and helpful staff. The ease of check-in and check-out processes adds to guests' satisfaction.
The staff are a standout aspect, consistently described as amazing, friendly and helpful. The welcoming nature of the front desk and the professionalism of the service staff contribute significantly to the overall positive atmosphere at the hotel. Special mentions often go to specific staff members, highlighting their exceptional service.
The pool and jacuzzi area, while generally appreciated for their presence and usefulness, receive mixed reviews. Positive feedback includes enjoyment of the amenities, particularly during snowy weather and as entertainment for kids. However, some guests noted issues such as crowding, cold water temperature and over-chlorination.
Overall, SpringHill Suites by Marriott Richmond North/Glen Allen delivers a largely positive guest experience through its ideal location, clean and comfortable accommodations, attentive staff and enjoyable amenities.
Categories
Pool
Indoor Pool
Sustainability Journey
Golf
From $126
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Indoor Pool
Golf
Virginia Crossings Hotel, Tapestry Collection by Hilton8.1 km from Short Pump
Hotel in Richmond VA
8.1
Very GoodFrom $142
$
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Summary of reviews
The Virginia Crossings Hotel, Tapestry Collection by Hilton, is celebrated for its beautiful and serene location. It seamlessly combines convenience with tranquility, being nestled near major highways yet offering a peaceful escape from urban noise. The hotel is surrounded by rolling hills, lush gardens and historical brick buildings, contributing to a restful atmosphere. The location is ideal for travelers making a stopover or seeking a picturesque respite while exploring Richmond. The nearby golf course and well-maintained grounds add to the appeal, making it a well-rounded destination for relaxation.
Guests consistently praise the breakfast at the hotel, describing it as excellent with a wide variety of fresh options. The buffet, featuring items like amazing grits and scrambled eggs, stands out as a highlight. The dining experience is enhanced by the beautiful dining room and professional staff, although some guests felt uncomfortable with the emphasis on tipping. Overall, breakfast significantly enhances the stay with its quality, variety and pleasant ambiance.
The hotel's dinner offerings, especially at The Tavern, receive positive feedback for delicious, well-presented meals and an elegant dining atmosphere. Highlights include flavorful steak dinners and well-executed breakfast buffets. Despite occasional service inconsistencies, the dining experience is widely recommended with the combination of great food, friendly staff and inviting ambiance making it memorable.
Rooms at Virginia Crossings are praised for their cleanliness, spaciousness and comfort with particular commendations for the large bathrooms and comfortable beds. Guests appreciate the well-maintained and serene environment, although some rooms show signs of wear and could use updates. Overall, the hotel offers comfortable and clean accommodations, though improvements in decor and maintenance would elevate the experience further.
Cleanliness is generally well-regarded with guests commending the impressive grounds and well-kept rooms. The diligent housekeeping staff ensures a pleasant stay, although occasional issues in bathrooms and common areas are noted. Despite some maintenance shortcomings, the overall environment is clean and inviting, contributing to a positive guest experience.
The staff at the hotel are frequently praised for their friendliness and helpfulness with positive mentions spanning from the front desk to the cleaning crew. The dining and housekeeping teams receive specific commendations for their professional service. Although there are occasional reports of less favorable interactions, the overall impression is of a dedicated team providing excellent service, enhancing the guest experience.
Wi-Fi connectivity at the hotel is mixed. While some guests report efficient and reliable service, others find it inconsistent and slow. Improvements in consistency and reliability would enhance the guest experience.
The gym receives mixed reviews with some guests finding it adequate while others suggest it could benefit from additional equipment and better signage. It serves its purpose for basic workouts, but there is room for enhancement.
The pool facilities are highly regarded, being described as clean, beautiful and a highlight of many guests' stays. However, the need for better maintenance and occasional cleanliness issues are noted. Despite these concerns, the pool remains a delightful feature for most guests.
Parking is generally hassle-free and convenient with ample, free parking spaces. Some guests suggest better signage to improve the experience, but overall, the parking facilities add to the hotel's convenience.
Families find the hotel accommodating and ideal for a relaxing stay. The spacious environment, family-friendly facilities and engaging pool area make it a top choice for those traveling with children. Despite minor space constraints in some rooms, the overall comfort and welcoming atmosphere ensure a pleasant stay for families.
Lastly, the hotel's proximity to a beautiful golf course is a significant draw for golf enthusiasts, offering lovely views and a serene surrounding atmosphere. Overall, Virginia Crossings Hotel, Tapestry Collection by Hilton, delivers a memorable stay with its mix of scenic beauty, quality dining and comfortable accommodations.
Guests consistently praise the breakfast at the hotel, describing it as excellent with a wide variety of fresh options. The buffet, featuring items like amazing grits and scrambled eggs, stands out as a highlight. The dining experience is enhanced by the beautiful dining room and professional staff, although some guests felt uncomfortable with the emphasis on tipping. Overall, breakfast significantly enhances the stay with its quality, variety and pleasant ambiance.
The hotel's dinner offerings, especially at The Tavern, receive positive feedback for delicious, well-presented meals and an elegant dining atmosphere. Highlights include flavorful steak dinners and well-executed breakfast buffets. Despite occasional service inconsistencies, the dining experience is widely recommended with the combination of great food, friendly staff and inviting ambiance making it memorable.
Rooms at Virginia Crossings are praised for their cleanliness, spaciousness and comfort with particular commendations for the large bathrooms and comfortable beds. Guests appreciate the well-maintained and serene environment, although some rooms show signs of wear and could use updates. Overall, the hotel offers comfortable and clean accommodations, though improvements in decor and maintenance would elevate the experience further.
Cleanliness is generally well-regarded with guests commending the impressive grounds and well-kept rooms. The diligent housekeeping staff ensures a pleasant stay, although occasional issues in bathrooms and common areas are noted. Despite some maintenance shortcomings, the overall environment is clean and inviting, contributing to a positive guest experience.
The staff at the hotel are frequently praised for their friendliness and helpfulness with positive mentions spanning from the front desk to the cleaning crew. The dining and housekeeping teams receive specific commendations for their professional service. Although there are occasional reports of less favorable interactions, the overall impression is of a dedicated team providing excellent service, enhancing the guest experience.
Wi-Fi connectivity at the hotel is mixed. While some guests report efficient and reliable service, others find it inconsistent and slow. Improvements in consistency and reliability would enhance the guest experience.
The gym receives mixed reviews with some guests finding it adequate while others suggest it could benefit from additional equipment and better signage. It serves its purpose for basic workouts, but there is room for enhancement.
The pool facilities are highly regarded, being described as clean, beautiful and a highlight of many guests' stays. However, the need for better maintenance and occasional cleanliness issues are noted. Despite these concerns, the pool remains a delightful feature for most guests.
Parking is generally hassle-free and convenient with ample, free parking spaces. Some guests suggest better signage to improve the experience, but overall, the parking facilities add to the hotel's convenience.
Families find the hotel accommodating and ideal for a relaxing stay. The spacious environment, family-friendly facilities and engaging pool area make it a top choice for those traveling with children. Despite minor space constraints in some rooms, the overall comfort and welcoming atmosphere ensure a pleasant stay for families.
Lastly, the hotel's proximity to a beautiful golf course is a significant draw for golf enthusiasts, offering lovely views and a serene surrounding atmosphere. Overall, Virginia Crossings Hotel, Tapestry Collection by Hilton, delivers a memorable stay with its mix of scenic beauty, quality dining and comfortable accommodations.
Categories
Pool
Outdoor Pool
Sustainability Journey
Golf
From $163
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Pool
Indoor Pool
Gym
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Honeymoon
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Summary of reviews
Tru By Hilton Ashland, Va enjoys a prime location conveniently close to I-95, making it a perfect choice for travelers on road trips or visiting nearby attractions like Kings Dominion. The hotel's central position allows easy access to a variety of dining options, gas stations and other amenities and despite minor noise from truck traffic, its accessibility and cozy setting stand out.
Breakfast at the hotel generally receives positive reviews with guests appreciating the quality and variety of items offered. Highlights include delicious omelettes made by an in-house chef, excellent coffee and a clean, spacious breakfast area. Although there are occasional mentions of limited selections or broken equipment, most guests have a favorable experience.
The rooms are lauded for their cleanliness and modern design. Guests find them comfortable and stylish, though a bit on the smaller side. The presence of mini fridges adds convenience and the well-maintained, sanitized environment gives a luxurious feel for the price. Despite their size, the rooms are designed thoughtfully to ensure a quiet and restful experience. Additional amenities like a nice pool and ample internet connections in the large lobby further enhance the stay.
Cleanliness is a consistent strong point with both rooms and communal areas impressing guests through their spotless conditions. The gym and pool are modern and well-kept, complementing the contemporary, well-maintained aesthetics of the property. This, paired with clean and comfortable beds, contributes significantly to the positive overall impression.
The staff at Tru By Hilton Ashland, Va is frequently praised for their friendliness and professionalism. Guests describe the employees as helpful and accommodating, notably the front desk clerks who make the check-in/check-out process smooth. This level of service greatly enhances the welcoming atmosphere of the hotel.
Finally, the beds are noted for their comfort, providing a restful sleep with high-quality pillows and good-sized, clean accommodations. Although a few guests mention issues with thin or worn sheets, the overall sentiment remains positive, highlighting the important role comfortable beds play in ensuring a pleasant stay.
In summary, Tru By Hilton Ashland, Va is a highly recommended hotel for its strategic location, clean and modern rooms, friendly staff and comfortable beds, all contributing to an enjoyable stay for travelers.
Breakfast at the hotel generally receives positive reviews with guests appreciating the quality and variety of items offered. Highlights include delicious omelettes made by an in-house chef, excellent coffee and a clean, spacious breakfast area. Although there are occasional mentions of limited selections or broken equipment, most guests have a favorable experience.
The rooms are lauded for their cleanliness and modern design. Guests find them comfortable and stylish, though a bit on the smaller side. The presence of mini fridges adds convenience and the well-maintained, sanitized environment gives a luxurious feel for the price. Despite their size, the rooms are designed thoughtfully to ensure a quiet and restful experience. Additional amenities like a nice pool and ample internet connections in the large lobby further enhance the stay.
Cleanliness is a consistent strong point with both rooms and communal areas impressing guests through their spotless conditions. The gym and pool are modern and well-kept, complementing the contemporary, well-maintained aesthetics of the property. This, paired with clean and comfortable beds, contributes significantly to the positive overall impression.
The staff at Tru By Hilton Ashland, Va is frequently praised for their friendliness and professionalism. Guests describe the employees as helpful and accommodating, notably the front desk clerks who make the check-in/check-out process smooth. This level of service greatly enhances the welcoming atmosphere of the hotel.
Finally, the beds are noted for their comfort, providing a restful sleep with high-quality pillows and good-sized, clean accommodations. Although a few guests mention issues with thin or worn sheets, the overall sentiment remains positive, highlighting the important role comfortable beds play in ensuring a pleasant stay.
In summary, Tru By Hilton Ashland, Va is a highly recommended hotel for its strategic location, clean and modern rooms, friendly staff and comfortable beds, all contributing to an enjoyable stay for travelers.
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Sustainability Journey
Pool
Outdoor Pool
Free Wi-Fi
Fairfield Inn & Suites by Marriott Richmond Midlothian10.5 km from Short Pump
Hotel in Richmond VA
8.2
Very GoodFrom $113
$
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Sustainability Journey
Pool
Indoor Pool
Accessible
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