Days Inn by Wyndham Montgomery has received mixed reviews from guests, focusing primarily on areas such as breakfast, rooms, and cleanliness. Guests have found the breakfast offerings to be quite limited, with options generally restricted to items like cold cereal, toast, granola bars, and coffee. Many hoped for a more varied selection, including fruit and waffles, but were left disappointed by the subpar quality of items provided.
Regarding the rooms, there are positive comments about the comfort and spaciousness of some accommodations, which were larger and better maintained than expected. However, this is contrasted by reports of unpleasant odors, maintenance issues like moldy shower curtains, and smoke smells in supposedly non-smoking rooms. While some guests found their rooms to be well-kept and relaxing, consistent quality remains an issue, with some visitors needing to manage housekeeping tasks on their own.
The general cleanliness of the Days Inn has been largely criticized by guests, noting issues such as stained bed sheets, thin towels, and unclean bathrooms. Complaints also extend to unpleasant smells, including that of marijuana, which detracts from the guest experience. Additionally, some guests experienced unexplained charges to their credit cards, further contributing to dissatisfaction regarding cleanliness and service standards.
Overall, while there are aspects of the hotel experience that have been positively received, such as room comfort for some guests, significant concerns about breakfast, consistent room quality, and cleanliness shape the general perception of Days Inn by Wyndham Montgomery.
The Embassy Suites Montgomery - Hotel & Conference Center enjoys largely positive reviews, particularly highlighting its key strengths and some areas of improvement. The hotel's prime location is a major draw, being centrally situated by the scenic riverfront and near major event venues, restaurants, shops, museums and a baseball field. Guests appreciate the safety, convenience and accessibility of exploring Montgomery on foot, coupled with the spacious layout and comfort of its suites.
Another standout feature is the breakfast experience, which is often described as excellent with a wide variety and high quality of options. Guests especially praise the cooked-to-order omelets and the overall cleanliness and inviting atmosphere of the breakfast area. The complimentary aperitif drink adds an extra touch of convenience and enjoyment.
The rooms receive mixed reviews but have notable positives. Guests often highlight the spaciousness, comfort and pleasant views from some rooms. However, cleanliness and outdated interiors are areas needing attention. While many find the rooms clean and the beds very comfortable, there are unfortunate reports of insufficient cleaning and dated decor.
Staff performance is frequently commended; guests appreciate their friendliness, professionalism and exceptional service. Front desk personnel receive particular praise for their assistance and accommodating nature, although there were occasional mentions of inconsistency.
The pool and parking present areas with room for improvement. While some guests enjoy the indoor pool, others face disappointment due to closures, cold temperatures, size limitations and safety concerns. Parking experiences also vary—while free on-site parking is appreciated, the limited availability and high costs of paid parking present difficulties, especially during peak times.
Overall, the Embassy Suites Montgomery - Hotel & Conference Center offers a pleasant stay characterized by a fantastic location, excellent breakfast, comfortable beds (specifically king-size) and a friendly and helpful staff, although room and facility updates could enhance the guest experience further.
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