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Summary of reviewsMeliá Sol y Nieve is a favored choice among travelers, largely due to its exceptional location in the heart of the village, offering easy access to ski lifts and surrounding amenities for a convenient and dynamic stay. The beautiful scenic views from some rooms further enhance the picturesque setting. Guests frequently commend the cleanliness and modern facilities, praising the attentive and friendly staff that contribute to a welcoming environment.
The breakfast experience is a standout feature with its expansive buffet offering a variety of flavorful options that cater to diverse tastes. Despite occasional crowding, the quality and attentive service make it a perfect start to a day on the slopes. The dinner buffet is also appreciated for its breadth, although some guests note inconsistencies in food temperature and noise levels in the dining area. The Levels Lounge provides a quieter alternative for breakfast and is well-regarded for those seeking a calmer atmosphere.
Room experiences are mixed, with the spaciousness and comfort of renovated accommodations being praised. However, some rooms show signs of aging, requiring updates to meet guest expectations fully. A highlighted feature is the commendable cleanliness maintained throughout the hotel, despite comments about occasional dustiness and limited amenities, it assures a comfortable stay.
The exemplary staff consistently enhance the guest experience, noted for their friendliness and professionalism across all service areas, including specialized services like the spa and kids club. The spa itself is a notable feature, admired for its modern design and relaxing atmosphere, though access comes at an additional cost, which some guests find steep.
Families find the hotel accommodating with numerous child-friendly facilities and activities, benefiting from spacious family rooms and convenient childcare services, ensuring a pleasant experience for both adults and children. The hotel provides the added convenience of valet parking, though the daily fee is viewed as expensive by some guests.
Overall, Meliá Sol y Nieve is upheld as a great choice for ski enthusiasts thanks to its prime location and inviting facilities. While improvements are noted in specific areas like room updates and parking service clarity, it remains a well-rounded option combining adventure, comfort, and excellent service. Show more
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Hotel near Ski Resorts
Located in the center of Sierra Nevada Ski Resort, it's just a short distance from the ski elevators. The hotel offers a gym and a modern spa.
4-Star Hotel
Located in the center of Sierra Nevada Ski Resort, it is just 100 meters from the ski lifts. It features a gym and a modern spa.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Room Types
Melia RoomThis bright room has free Wi-Fi, satellite TV and a minibar.
Premium RoomThis spacious room includes a hall, bathroom and a DVD player.
Family RoomThis bright room has free Wi-Fi, satellite TV and a minibar.
Double Room Single UseThis bright room has free Wi-Fi, satellite TV and a minibar.
The Level Deluxe RoomSpacious room with a seating area, flat-screen satellite TV, CD and DVD player. There is a safe, minibar and coffee maker. The private bathroom comes with a professional hairdryer, VIP toiletries and slippers.
This room includes access to:
- Separate reception area;
- The Level VIP Lounge with newspapers, magazines, and a cocktail;
- Access to business center or private meeting room (subject to availability);
- DVD and WII (on request and subject to availability);
- An ironing service of one item per stay;
- Turn-down service;
- Late check-out (subject to availability);
- Free access to the fitness centre;
- Scent menu;
- Free unlimited access to the YHI Spa;
- 10% discount on spa treatments from 16:00 until 22:00;
- 15% discount on ski rental.
Deluxe Room Mountain ViewOffering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room offers a minibar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as mountain views.
Suite - The LevelThis suite has a flat-screen TV with satellite channels, seating area and minibar. There is also a Nespresso coffee machine, electric kettle and a selection of teas. The bathroom comes with a professional hairdryer, bathrobes and slippers.
This room includes access to:
- Separate reception area;
- The Level VIP Lounge with newspapers, magazines, and a bar with snacks and drinks;
- Pillow menu
- Access to business center or private meeting room (subject to availability);
- DVD and WII (on request and subject to availability);
- An ironing service of one item per stay;
- Turn-down service;
- Late check-out (subject to availability);
- Free access to the fitness centre;
- Scent menu;
- Free unlimited access to the YHI Spa;
- 10% discount on spa treatments from 16:00 until 22:00;
- 15% discount on ski rental.
Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. The triple room features a minibar, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with cable channels. The unit has 3 beds.
The Level Communicating RoomsSpacious room with a seating area, flat-screen satellite TV, CD and DVD player. There is a safe, minibar and coffee maker. The private bathroom comes with a professional hairdryer, VIP toiletries and slippers.
This room includes access to:
- Separate reception area;
- The Level VIP Lounge with newspapers, magazines, and a cocktail;
- Access to business center or private meeting room (subject to availability);
- DVD and WII (on request and subject to availability);
- An ironing service of one item per stay;
- Turn-down service;
- Late check-out (subject to availability);
- Free access to the fitness centre;
- Scent menu;
- Free unlimited access to the YHI Spa;
- 10% discount on spa treatments from 16:00 until 22:00;
- 15% discount on ski rental.
Premium Communicating RoomsOffering free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The quadruple room offers a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 4 beds.
Grand Suite The LevelThis suite's special features are the hot tub and the spa bath. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features a minibar, executive lounge access, a flat-screen TV with cable channels and a terrace. The unit offers 2 beds.
The Level Deluxe Mountain ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as mountain views. The unit has 2 beds.
The Level Suite with TerraceThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with mountain views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.
The Level Junior Suite with Terrace WhirlpoolThe suite features 1 bedroom and 1 bathroom with a bidet and free toiletries. Featuring a terrace, this suite also provides a minibar, executive lounge access and a flat-screen TV with cable channels. The unit offers 1 bed.
The Level Two Bedroom Suite with Terrace WhirlpoolThe spacious suite features 2 bedrooms and 2 bathrooms with a bidet and free toiletries. This suite has a minibar, executive lounge access, a flat-screen TV with cable channels and a terrace. The unit offers 3 beds.
Deluxe RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. The double room offers a minibar, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit offers 2 beds.
Family Room Mountain ViewThe quadruple room features a minibar, a wardrobe, as well as a private bathroom boasting a bath and a bidet. The quadruple room offers a safe deposit box, a tiled floor, heating and a flat-screen TV with cable channels. The unit has 3 beds.
About Meliá Sol y Nieve
License: Nº de Registro : H/GR/359 – Rural (Montaña)
Guest Reviews
7.8
Good
Location
Located in the heart of the village, Meliá Sol y Nieve boasts an exceptional location that is consistently praised by its guests. The hotel is ideally positioned for ski enthusiasts, being just a short stroll from the main lifts and slopes, allowing for convenient access. Guests appreciate the central location that places them within easy reach of essential amenities, such as pharmacies, bars, and restaurants, creating a seamless blend of comfort and convenience.
The setting is perfect not only for skiing but also for enjoying the vibrant atmosphere of the town. Families, in particular, benefit from the proximity to lifestyle offerings, making it an ideal choice for a family-friendly stay. Many reviewers highlight the beautiful views available from some rooms, enhancing the overall experience.
The hotel's cleanliness and modern facilities are frequently highlighted, contributing to a comfortable stay. Guests also commend the helpful and friendly staff, which adds to the welcoming environment. With additional amenities like ski storage and good public transport links, Meliá Sol y Nieve is well-recommended, albeit with a higher price tag during the peak season. However, for those seeking a prime location with comprehensive facilities, it remains an enticing option.
Breakfast
Nestled in the picturesque setting of a ski resort, the Meliá Sol y Nieve offers a breakfast experience that consistently receives high praise from its guests. The expansive breakfast buffet is frequently described as excellent, with a diverse array of options that cater to various tastes. Guests particularly appreciate the delicious selection, including eggs prepared in different styles, pancakes, fresh juices, and even Spanish sparkling wine. The live cooking stations, featuring omelettes and pancakes, are a standout feature, adding a personalized touch to the morning meal.
Visitors commend not only the quality and variety of the food but also the attentive and fantastic service provided by the staff. The ample selection ensures there is something for everyone, whether seeking wholesome hot options or freshly prepared dishes. Despite some mentions of crowding and noise in the dining area, the overall breakfast experience is considered a highlight of their stay.
Though there are occasional comments about less fresh selections, the buffet remains a favorite aspect among guests, with many highly recommending the breakfast as perfect preparation for a day on the slopes. While timing some guests notice could start earlier to better serve skiers, the hotel's efficient organization makes dining smooth and pleasant. The Levels Lounge offers a calmer alternative to the bustling main dining room, appreciated by those seeking a quieter start to their day.
Overall, the breakfast at Meliá Sol y Nieve undoubtedly contributes to the hotel's reputation as a quality destination, ensuring guests begin their day with satisfaction and ready for the adventures that lie ahead.
Dinner
Meliá Sol y Nieve, nestled in a prime location, offers comfortable accommodations and attentive service that guests appreciate. The overall dining experience receives mixed reviews, with breakfast often highlighted for its variety and quality. Buffet-style meals provide a wide selection, catering to various tastes and preferences. For many, the dinner buffet is incredible, featuring hearty and plentiful options. The service in the restaurant is frequently praised as very good. Despite these positive notes, some guests express concerns about the quality of certain dishes during dinner, noting instances of lukewarm or undercooked food. Additionally, the acoustics in the restaurant can lead to a noisy atmosphere, detracting from the dining experience. While the dinner service is seen as disappointing by some, others find the buffet to offer good value for money, suitable for a couple of nights. Overall, the hotel provides a diverse food selection, ensuring guests can find options that suit their culinary preferences during their stay.
Rooms
The 'Meliá Sol y Nieve' hotel presents a mixed experience when it comes to its rooms. Guests commonly appreciate the spaciousness and cleanliness of the rooms, with many highlighting their comfort level. The renovated and superior rooms receive particular commendation for their modern amenities and comfort, and the upgraded rooms are noted for their excellence and well-equipped nature. Despite these positive aspects, there are recurrent concerns regarding the age and maintenance of some rooms, with many guests mentioning outdated decor and poorly maintained facilities requiring renovation. Soundproofing is frequently cited as a problem, affecting privacy and comfort due to noise from adjacent rooms and hallways. Some reviews also touch on issues like unreliable heating, dustiness, and malfunctioning room keys. Additionally, for the price point, several guests feel the rooms could offer better quality and be less worn. In summary, while there are highlights of comfort and spaciousness, several areas require attention to meet guest expectations fully.
Beds
At Meliá Sol y Nieve, guests have shared mixed feedback about the quality of the beds. Some guests appreciated the comfort and size of the beds, noting them to be very comfortable and just right for couples. However, others found the beds to be hard and somewhat noisy, with some describing the mattresses as uncomfortable and worn. A few guests experienced issues with bedding, mentioning the absence of duvets and only having blankets. Despite these concerns, several guests found the beds to be generally good, highlighting moments of comfort in their stay. Unfortunately, there were reports of pull-out sofa beds providing less comfort for younger visitors, contributing to an uneven sleep experience. Overall, while some rooms offered comfort and adequate bed sizing, improvements in mattress quality and bed structure could enhance the overall experience for travelers at this hotel.
Cleanliness
Meliá Sol y Nieve stands out for its commendable cleanliness that guests often highlight in their reviews. The hotel is consistently noted for its very clean and well-maintained rooms, with daily cleaning ensuring a comfortable stay. Guests appreciate the cleanliness of not just the rooms but also the hotel's beautiful facilities, which contribute to an overall tidy environment. Located in the heart of the city center, it pairs a prime location with a dedication to cleanliness, despite being described as showing signs of age. While experiences with cleanliness can vary, the hotel's staff are generally praised for their friendliness and helpfulness, creating a welcoming atmosphere. Some issues like dust and limited amenities in the rooms, and occasional lapses in thorough cleaning have been reported, indicating room for improvement. Overall, Meliá Sol y Nieve offers a clean, comfortable, and ideally located option for travelers.
Staff
Meliá Sol y Nieve boasts a team of staff that consistently impresses with their remarkable service and professionalism. From the moment guests arrive to their departure, the service provided by everyone—from the receptionists to the restaurant servers—stands out as exemplary. Guests frequently mention the staff’s friendliness, attentiveness, and efficiency, noting their consistent kindness and helpfulness throughout various areas of the hotel, including the spa, family room, and kids club. Despite a few isolated comments about the reception, the overall impression is one of a well-coordinated team dedicated to enhancing the guest experience. Additionally, the hotel combines its excellent staff with a favorable location and ample facilities, making it an appealing choice for travelers seeking a welcoming and well-run accommodation.
Spa
The spa at Meliá Sol y Nieve stands out as a notable feature of the hotel, receiving acclaim for its exceptional facilities and relaxing atmosphere. Guests frequently highlight its modern, spacious design and the range of amenities, including warm jets, a jacuzzi, and sauna, making it an ideal respite after a day on the slopes. Many visitors praise the quality of treatments, with particular mention of the attentive and friendly staff, enhancing the overall experience.
However, some guests have expressed concerns about certain aspects, such as the additional cost for spa access and the discrepancy between promotional images and reality. The entrance fee, often seen as steep, is not included in the hotel stay, leading to some disappointment. Similarly, the spa's pool has been described as chilly, contrasting with the otherwise inviting setting.
Children's access to the spa is restricted, contributing to a more serene environment for adults seeking relaxation. Despite occasional crowding, the spa is generally appreciated, often deemed worth the extra expense for the restorative experience it offers post-skiing. Visitors consistently depict the spa as a highlight of their stay, balancing moments of tranquility with engaging treatments.
Parking
Parking at Meliá Sol y Nieve is a mixed experience with a few noteworthy highlights and some areas for improvement. The hotel offers the convenience of valet parking, with an on-site parking facility that includes direct elevator access to the reception area, adding a level of ease for guests. An electric car charger is also available onsite, catering to eco-conscious travelers. However, some issues with the parking have been noted, such as the claustrophobic layout and limited accessibility. Guests are charged a daily fee for parking, which is not included in the hotel price and can be considered expensive. Some have commented on the lack of protocol and agreement between parking arrangements, leading to noise and misunderstandings. While the friendly service and convenience of having parking under the hotel are appreciated, the costs have been mentioned as a drawback. Improvements in service and clarity regarding the costs could further enhance the overall guest experience.
Family
Families traveling with children will find Meliá Sol y Nieve to be an ideal destination, thanks to its comprehensive range of kid-friendly activities and facilities. The hotel offers a well-adapted environment with numerous activities for children, ensuring they are entertained throughout their stay. The mini club stands out for its exceptional staff and dynamic program, creating a fun and welcoming atmosphere that children adore. The family-friendly infrastructure is further enhanced by spacious family rooms and a childcare service, making it convenient for parents to relax, knowing their kids are in good hands. Although children are not allowed in the main spa pool, there is a dedicated pool for the younger guests. The hotel's excellent location provides easy access to a variety of local cafes and tapas bars, allowing families to explore the charming surroundings. Overall, Meliá Sol y Nieve combines comfort and entertainment, making it an attractive choice for families seeking a stay that caters to both adults and children.
Ski
Nestled in the heart of Sierra Nevada, Meliá Sol y Nieve provides an unbeatable location for skiing enthusiasts. Guests highlight the hotel's proximity to the slopes, making it an ideal base for ski vacations. With convenient access to ski lifts and cable cars, visitors can enjoy a seamless skiing experience, enhanced by the availability of ski lockers for secure gear storage. Families find the location perfect, especially with nearby ski rentals, ensuring a smooth getaway for everyone.
The hotel's amenities and service also receive praise, with comfortable rooms, delicious breakfasts and dinners, and a welcoming staff making stays enjoyable. After a day on the slopes, the spa area's hydrotherapy pool offers relaxation, while children can delight in the designated kids' area. Guests appreciate the hotel's thoughtful facilities, including parking options, which add convenience to the overall experience.
Whether embarking on a brief skiing adventure or a week's intensive skiing, Meliá Sol y Nieve stands out as a fantastic choice for those seeking both adventure on the slopes and comfort after a day of exploration.
4 Star
Meliá Sol y Nieve presents a mixed experience for its guests, leading to varied impressions about its four-star status. Visitors generally find the hotel to be in keeping with its star rating, though some aspects leave room for improvement. The overall setting gives an excellent first impression, and many guests acknowledge that the hotel lives up to its four-star designation.
However, some details do not entirely meet expectations for a hotel of its international reputation. Guests have noted that while the public areas reflect the elegance expected of a four-star establishment, the standard rooms appear basic and slightly outdated. Concerns about poor soundproofing and limited space in the rooms have been raised, suggesting a need for refreshment in line with modern standards.
For those seeking a peaceful getaway, the bustling atmosphere, which can become lively due to families, might not align with a desire for quiet and coziness, particularly for solo travelers. Additionally, the dining experience appears to fall short of the expectations set by the hotel’s status, with some opting to explore dining options outside.
Despite these observations, the hotel still manages to maintain a generally favorable image, thanks to its other services and facilities, which align with the expectations of a four-star property.
No, Meliá Sol y Nieve doesn't have any pool.
Yes, a spa is available at Meliá Sol y Nieve.
No, Meliá Sol y Nieve doesn't allow dogs.
Yes, parking facilities are available at Meliá Sol y Nieve.