InfoSummary of reviewsHostal Virrey & Tours in Trujillo enjoys a prime location that is highly praised by visitors for its convenience and proximity to key city attractions. Situated near the main square, it offers easy access to the lively Plaza de Armas, markets, shops, and other historic and cultural sites. Despite its central location, the hostel maintains a peaceful atmosphere at night, allowing guests to enjoy a restful sleep. The combination of strategic placement, friendly service, clean accommodations, and competitive pricing makes it a favorable choice for travelers exploring Trujillo’s vibrant cityscape.
In terms of cleanliness, the hostel receives a mix of feedback. On the positive side, guests often highlight the overall clean atmosphere, acceptable hygiene, and comfort relative to the price. While many find the accommodations meet their expectations, some areas are noted for needing improvement. Issues such as a lingering damp smell, dust accumulation, and poor bathroom conditions are cited, with occasional complaints about ants, cockroaches, and superficial cleaning practices. Attention to these concerns, especially humidity control and towel quality, could enhance the overall guest experience.
The staff at Hostal Virrey & Tours is frequently commended for their outstanding attentiveness and warm service. The reception team is noted for their kindness, helpfulness in arranging tours, and providing local recommendations, ensuring guests feel welcome and supported. The staff's willingness to go the extra mile, such as storing guest luggage post check-out, demonstrates their commitment to enhancing the guest experience. With around-the-clock service and a hands-on owner, the team contributes significantly to making guests’ stays comfortable and enjoyable. Show more
