Nestled in the heart of Livingstone, New Fairmount Hotel and Casino boasts a prime central location that provides guests with an immersive city experience. The hotel is conveniently situated on the main street, offering easy access to an array of restaurants, markets and supermarkets. Just a short distance from local attractions like the Livingstone Museum and the craft market and with Victoria Falls only minutes away by taxi, it serves as an excellent base for tourists. The hotel further enhances travel convenience by offering complimentary airport pick-up and drop-off services.
Guest reviews consistently praise the spacious, clean and comfortable rooms, which feature modern lighting, essential amenities such as air conditioning and refrigerators and well-maintained bathrooms. While some furniture and fixtures are considered outdated, the overall positive impressions of room comfort and cleanliness overshadow these concerns. The on-site facilities, including a nice pool area, receive favorable mentions, though some guests suggest improvements in pool cleanliness and water temperature.
The staff at New Fairmount Hotel and Casino are highlighted as a major asset. Guests frequently commend their friendliness, professionalism and attentiveness with specific team members like duty manager Allan and front desk staff Dwayne, Mwiche and Tasila receiving special mentions for their exceptional service. Housekeeping is also praised for maintaining high cleanliness standards, contributing to a welcoming environment.
Dining experiences at the hotel are generally positive with the dinner service, in particular, receiving acclaim. Guests appreciate the diverse and delicious menu, especially the Indian dishes like the Tiki Masala and T-Bone steak. The staff in the restaurant are also praised for their professionalism and dedication. However, the breakfast service garners mixed feelings. While the quality and taste are acknowledged, concerns about variety, timing and pricing suggest room for improvement.
Although one of the less favorable aspects is the hotel's WiFi, which many found unreliable and cumbersome with its 24-hour validity system, this does not significantly detract from the overall positive experience. Maintaining and enhancing the WiFi quality could further elevate guest satisfaction.
In summary, New Fairmount Hotel and Casino excels due to its optimal city center location, clean and spacious accommodations, outstanding staff service and commendable dining experiences, making it a solid choice for travelers looking to explore Livingstone and its attractions.
Protea Hotel by Marriott Livingstone is a highly recommended hotel for those who want to explore Livingstone's attractions. Its prime location near Victoria Falls and proximity to restaurants and the market make it an excellent base for adventure activities. The breakfast is a real highlight with guests praising the great variety and quality of food, as well as the lovely and excellent staff. The dinner is also highly rated with guests describing the food as great and amazing. The rooms are spacious, soundproof and stylish with comfortable beds and modern facilities. The hotel maintains a high level of cleanliness with professional and friendly staff who go above and beyond to assist guests. Overall, Protea Hotel by Marriott Livingstone is a great choice for those who want a comfortable and enjoyable stay in Livingstone.
Radisson Blu Mosi-oa-Tunya Livingstone Resort is celebrated for its remarkable location, nestled on the picturesque banks of the Zambezi River with stunning views and easy access to the iconic Victoria Falls. Guests are enchanted by the seamless fusion of natural beauty and luxury, with the hotel offering a range of high-quality facilities and activities that enhance its superb setting. The grounds, well-maintained and stylish, provide an idyllic backdrop for relaxation, complemented by a beautiful pool area and delightful dining options.
The resort's breakfast experience is highly praised for its variety and quality, offering a comprehensive start to the day with an impressive array of options, including fresh juices and cooked-to-order dishes. The serene river views further elevate the dining experience, making breakfast an integral and satisfying part of the stay. Dinner options receive mixed reviews, though many guests highlight the delicious offerings and the chef's accommodation of dietary needs, despite some concerns about pricing and service delays.
Rooms at Radisson Blu Mosi-oa-Tunya are elegantly designed, clean, and comfortable, with many boasting exceptional vistas of the river. The hotel’s commitment to cleanliness and comfort is reflected in its spotless interiors, plush furnishings, and attention to guest needs. In particular, guests appreciate the clean, comfortable beds and stylish bathrooms, which contribute to the luxurious ambiance.
The staff’s dedication is a standout feature, with guests consistently praising their friendly and attentive service across all areas of the hotel. The pool area receives favorable remarks for its tranquility and beauty, offering a wonderful place for families to unwind, with children enjoying recreational activities amidst lush garden scenery.
Families find the resort particularly appealing, with amenities that cater to both adults and children, ensuring an enjoyable family retreat in this scenic area. The beds are broadly praised for comfort, though suggestions such as accommodating larger groups with more spacious bedding have been noted.
Overall, Radisson Blu Mosi-oa-Tunya Livingstone Resort delivers a four-star experience marked by impressive facilities, outstanding service, and a luxurious environment, making it a top choice for visitors seeking a memorable getaway with comfort and elegance at the heart of Zambia.
The staff at Pioneers hotel are exceptional, receiving countless praise from guests for their impeccable service and thoughtfulness. Familiar and friendly faces make guests feel at home and the professionalism of the staff is top-notch. They are always ready to help guests in any way possible without being pushy and even help with tackling problems like baggage and activity bookings. Overall, the service provided by the staff at Pioneers is faultless and truly amazing.
Victoria Falls Safari Lodge is a luxurious and serene getaway in Zimbabwe with exceptional views over the waterhole and Zambezi National Park. The sunset views are particularly beautiful and the location just 5 minutes outside of town makes it feel like you're in the bush. The rooms are clean, comfortable and well-equipped with some being described as enormous. The staff is friendly, amazing and attentive, going above and beyond to ensure guests have an unforgettable experience. While some guests noted that the restaurant staff could have been better trained, overall guests were impressed with the staff's kind, cheerful and helpful nature. The combination of the stunning views, luxurious rooms and excellent service make Victoria Falls Safari Lodge a must-visit destination.
Nkosi Guest Lodge is a beautiful and comfortable hotel that receives high praise from guests. Although it is located a bit far from the town center, guests still find it in a good location and appreciate its proximity to the Falls. The breakfast is excellent with great variety and cooked to perfection, while the rooms are beautifully decorated, modern and exceptionally clean and comfortable. The staff are friendly, helpful and attentive, making guests feel appreciated and providing exceptional service. The pool is also a highlight for guests, described as lovely, beautiful and child-friendly. Overall, Nkosi Guest Lodge is a cozy and quiet retreat with amazing staff and a high standard of cleanliness.
Mbano Manor Hotel Victoria Falls is a luxurious and lavish five-star hotel that offers exceptional service and world-class hospitality. The hotel's rooms are spacious, clean and beautifully decorated with suites and villas that provide a luxurious and comfortable stay. While some guests encountered minor issues such as leaking showers and fluctuating water temperature, the majority found the rooms to be exceptionally comfortable. The staff at Mbano Manor Hotel Victoria Falls are dedicated, helpful and provide world-class customer service, making guests feel pampered and well cared for. The hotel's beautiful grounds and garden provide a relaxing ambiance and the amazing food is a delight to the palate. Overall, Mbano Manor Hotel Victoria Falls guarantees its guests a beautiful hotel experience, all for just under $500 per night.
Ilala Lodge Hotel is a fantastic place to stay during a visit to Victoria Falls. The hotel's location is amazing with guests being able to easily walk to the waterfalls and enjoy the lush greenery surrounding the hotel. The facilities are great with comfortable beds and helpful staff. The breakfast is a highlight with a wide range of choices and cook-to-order options available. The dinner experience is also outstanding with live piano entertainment and delicious food that caters to all dietary requirements. The rooms are comfortable and relaxing with spacious layouts and clean bathrooms. The staff is exceptional with professionals who go out of their way to ensure guests enjoy their stay. Overall, Ilala Lodge Hotel provides an amazing experience in Victoria Falls.
The Royal Livingstone Hotel by Anantara is a spectacular destination with a perfect location alongside the Zambezi River and a short walk to Victoria Falls. Surrounded by nature, the hotel has a magnificent setting with gardens and direct access to the falls. The rooms are spacious and comfortable with lovely decor, offering a traditional experience with a touch of elegance. The restaurant provides exceptional food quality with a changing menu every other night and guests have the chance to enjoy a private dinner under the Monkey tree by the waterfall. However, some guests had a poor experience at Kubu restaurant. The staff is exceptional, providing incredible guest services and going above and beyond to make your stay as comfortable as possible. From the moment you arrive, the staff greets you by name and makes you feel like a member of the family. In short, the Royal Livingstone Hotel by Anantara offers an unforgettable experience with an incredible staff that will leave you feeling pampered and cared for.
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