Hotel Hullu Poro receives high praise for its prime location in the heart of Levi. This central positioning makes it incredibly convenient for accessing ski slopes, shops, restaurants and bus stops—all within a comfortable walking distance. Guests commend the hotel's suitability for ski enthusiasts with its proximity to the Levi Ski Center and slopes being a significant advantage. The area surrounding the hotel is also spectacular, offering beautiful settings that enhance the overall experience. Ample parking and easy access to services contribute to the hotel's reputation as an excellent choice for both short stays and longer vacations in Levi.
The hotel's breakfast offerings consistently receive acclaim for their quality and variety. Guests describe the breakfast as very good, excellent and amazing with plentiful options that include warm selections, gluten-free items and a mix of sweet and savory dishes. The ability to make one's own waffles adds a fun and customizable touch. The breakfast area itself is noted for being cozy, clean and offering lovely views, making it a delightful experience to start the day.
Dining at Hotel Hullu Poro is a positive experience for many guests with several on-site restaurants offering a range of dishes that cater to various tastes. Highlights include the delicious dinners at Ämmilä and the Italian restaurant Renna. The diverse selection of restaurants ensures that there's something for everyone, including those seeking Finnish cuisine and specialty items like braised reindeer. Some guests mention that the buffet offerings can be a bit expensive, but overall, the food quality and dining experience receive favorable reviews.
Guest rooms at Hotel Hullu Poro are generally well-received for their spaciousness, cleanliness and comfort. Many rooms come equipped with convenient amenities like in-room saunas and balconies, which provide splendid views. However, some guests note that the decor and furnishings appear outdated and could use refreshing. Despite these critiques, the majority of guests find the rooms to be tidy with comfortable beds contributing to a restful stay.
Cleanliness at Hotel Hullu Poro receives mixed feedback. While many guests appreciate the cleanliness of the rooms and dining areas, others point out areas that need improvement. Some guests report issues like stained carpets, dusty rooms and outdated decor, suggesting that certain facilities require updates. Overall, though, housekeeping efforts are generally appreciated and the hotel maintains a positive reputation for cleanliness.
The hotel staff are largely praised for their friendliness, helpfulness and professionalism. The reception staff, in particular, receive commendations for their welcoming and informative nature. While there are occasional reports of less satisfactory experiences, such as unfriendliness or slow service, the general sentiment is positive with staff efforts enhancing the overall guest experience.
WiFi service at Hotel Hullu Poro is inconsistent, as reported by guests. Some appreciate the good and even excellent Wi-Fi coverage throughout the hotel, while others experience weak or unstable signals, particularly in their rooms. Future visitors may want to consider alternative arrangements for internet access if a reliable connection is essential.
The hotel’s spa facilities are a highlight for many guests with the superb quality and cleanliness of the sauna, cold plunge pool and hot tubs receiving frequent praise. The spa area is described as well-equipped, spacious and providing a relaxing experience with the in-room saunas adding an extra layer of luxury for some guests.
The gym at Hotel Hullu Poro is highly regarded, being spacious and well-equipped with a variety of facilities. Guests appreciate its excellent condition and functionality, complemented by a well-liked sauna and jacuzzi section, making the overall fitness experience highly satisfactory.
The pool offerings are more mixed with some guests enjoying the cold plunge pool in the sauna area, while others find the pool space smaller than expected and are disappointed by the limited availability of jacuzzi facilities.
Parking at Hotel Hullu Poro is generally satisfactory with ample and free parking spaces conveniently located near the hotel. While there are occasional mentions of narrow spaces and poorly plowed areas, the overall impression is positive with easy access to electric car charging facilities being a notable plus for eco-conscious travelers.
Located 5 minutes’ walking distance from Levi Fell’s ski slopes, the hotel offers free entrance to the saunas, gym and the pools at Spa Water World.
Summary of reviews
Levi Hotel Spa is a well-located hotel in the heart of Levi town, offering easy access to nearby restaurants and outdoor routes. The breakfast buffet is extensive and satisfying, although some guests have reported issues with taste and quality. The rooms are spacious and modern, although some guests have reported issues with decor and cleanliness. The staff is friendly and accommodating with the reception staff receiving particular praise. The spa area is spacious and diverse, although some guests have reported issues with temperature and access. The water park is a must-visit, although it can be expensive to use. The hotel is family-friendly with spacious family rooms and plenty of activities for children. The beds have received mixed reviews with some guests finding them comfortable and others reporting issues with sliding apart. Overall, Levi Hotel Spa is a well-equipped hotel with a great location, although some improvements could be made to enhance guest satisfaction.