ibis Sorocaba
Sorocaba
-23.53001800,
-47.46353500
,
Rua Maria Aparecida Pessotti Milego 290, Pq. Campolim
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Info
Summary of reviewsThe ibis Sorocaba receives a wealth of positive reviews from guests, particularly highlighting its prime location, friendly staff and commendable breakfast offerings. The hotel is praised for its advantageous positioning, near Shopping Iguatemi and major highways, providing easy access to various parts of Sorocaba and Votorantim. This makes it an ideal choice for both business and leisure travelers who also appreciate the proximity to numerous dining options and a calm surrounding area.
The breakfast at ibis Sorocaba garners high praise for its quality and variety. Guests frequently describe it as excellent with a rich assortment of options that include fresh juices, cakes, cold cuts, fruits and special items like Nutella and delicious apple croissants. Despite some contention over the additional cost of breakfast, the overall consensus points towards a satisfying dining experience.
In terms of accommodations, rooms are generally described as clean, comfortable and practical with spacious bathrooms and comfortable beds. However, some feedback indicates that rooms can be small and could benefit from better soundproofing and updated décor. The cleanliness of the hotel is another positive highlight, thanks to the dedicated cleaning staff and well-maintained common areas, notwithstanding a few isolated concerns regarding bathroom upkeep and air conditioning.
Guests often commend the ibis Sorocaba staff for their friendliness and attentiveness. The team's helpful and courteous demeanor contributes significantly to a pleasant stay. Nonetheless, there are suggestions for improved coordination and training, particularly at the front desk during check-in.
The Wi-Fi, though praised for its functionality in some areas, has received mixed reviews with some guests experiencing issues with connectivity and speed. Parking also features prominently in reviews with a notable point being that it's not included in the room rate and the area being uncovered, though the convenience and efficiency of the valet service were appreciated.
For families, the compact room sizes might be a limitation, yet the provision of amenities like cribs and a well-received breakfast service contribute to an accommodating experience. Bed comfort varies with many guests finding the beds comfortable, though there is feedback on the need for improvement in mattress quality and maintenance.
Ibis Sorocaba is particularly well-regarded by business travelers due to its strategic location, practical amenities and reliable Wi-Fi, making it a convenient option for those with professional commitments.
Overall, ibis Sorocaba offers a commendable three-star experience, delivering good value for money with its service quality and practical accommodations, making it a solid choice for short stays, business trips and easy access to local attractions.
Categories
The breakfast at ibis Sorocaba garners high praise for its quality and variety. Guests frequently describe it as excellent with a rich assortment of options that include fresh juices, cakes, cold cuts, fruits and special items like Nutella and delicious apple croissants. Despite some contention over the additional cost of breakfast, the overall consensus points towards a satisfying dining experience.
In terms of accommodations, rooms are generally described as clean, comfortable and practical with spacious bathrooms and comfortable beds. However, some feedback indicates that rooms can be small and could benefit from better soundproofing and updated décor. The cleanliness of the hotel is another positive highlight, thanks to the dedicated cleaning staff and well-maintained common areas, notwithstanding a few isolated concerns regarding bathroom upkeep and air conditioning.
Guests often commend the ibis Sorocaba staff for their friendliness and attentiveness. The team's helpful and courteous demeanor contributes significantly to a pleasant stay. Nonetheless, there are suggestions for improved coordination and training, particularly at the front desk during check-in.
The Wi-Fi, though praised for its functionality in some areas, has received mixed reviews with some guests experiencing issues with connectivity and speed. Parking also features prominently in reviews with a notable point being that it's not included in the room rate and the area being uncovered, though the convenience and efficiency of the valet service were appreciated.
For families, the compact room sizes might be a limitation, yet the provision of amenities like cribs and a well-received breakfast service contribute to an accommodating experience. Bed comfort varies with many guests finding the beds comfortable, though there is feedback on the need for improvement in mattress quality and maintenance.
Ibis Sorocaba is particularly well-regarded by business travelers due to its strategic location, practical amenities and reliable Wi-Fi, making it a convenient option for those with professional commitments.
Overall, ibis Sorocaba offers a commendable three-star experience, delivering good value for money with its service quality and practical accommodations, making it a solid choice for short stays, business trips and easy access to local attractions.
Family Friendly Hotel
While specific family amenities are not highlighted, the Ibis hotels generally provide clean and functional accommodations suitable for budget-conscious families.
Dog Friendly Hotel
This hotel welcomes small dogs for an additional fee. It provides air-conditioned rooms with free WiFi, a restaurant, and a 24/7 bar. It is a cost-effective option for travelers with small pets.
Business Hotel
This hotel has an event room for 50 people, a business center, and valet parking. It offers rooms with A/C and free WIFI.
Accessible Hotel
This hotel offers wheelchair accessible facilities, including an accessible unit, lift access, roll-in showers, lowered sinks, and toilets with grab rails.
3-Star Hotel
Located in Campolim Park, this hotel has a great cost/benefit ratio. Rooms accommodate couples or families and have A/C and free WIFI. The hotel has an event room, a business center, and valet parking.
Hotel Taking Steps Towards Sustainability
Guest Reviews
The ibis Sorocaba boasts an enviable location that is repeatedly praised by guests for its convenience and accessibility. Positioned near Shopping Iguatemi and close to major highways, it offers easy access to various parts of Sorocaba and Votorantim, making it ideal for both business and leisure travelers. The proximity to a variety of restaurants, bakeries and markets, as well as the shopping center, enhances its appeal.
The hotel is well-regarded for providing a pleasant and convenient stay with clean accommodations and excellent service. The area around the hotel is described as calm and the views are appreciated by visitors. Additionally, guests commend the hotel for its good breakfast options and comfortable amenities, making it an attractive choice for those passing through the area or attending nearby events.
Overall, the ibis Sorocaba stands out for its prime location, making it a practical and highly recommended option for short stays and travelers seeking ease of access to the city's attractions and amenities.
The breakfast at ibis Sorocaba receives largely positive feedback from guests. Many guests described it as very good, excellent and even wonderful, noting that it was plentiful, fresh and presented a rich variety of options including juices, cakes, cold cuts and fruits. Specific highlights included a huge jar of Nutella and a delicious apple croissant, while the cheese and chicken crepe was an unexpected delight. Guests appreciated the attention to detail and the quality of the food with some mentioning that the breakfast exceeded their expectations.
However, several reviews pointed out that breakfast is not included in the room rate and must be paid for separately, a common point of contention. This additional cost led some guests to describe the breakfast as expensive and somewhat overpriced for what it offered. There were mentions of simple and basic breakfast options and a few guests found the variety and quality lacking, suggesting room for improvement. Weak coffee and the need for better table cleaning services were cited as areas that could be enhanced.
Overall, the breakfast experience at ibis Sorocaba is generally positive with high marks for quality and variety, though the separate charge impacts perceptions of value for money.
The dining experience at ibis Sorocaba presents a mixed bag with room for improvement. Guests express delight with the snacks and drinks available, which cater to a variety of tastes and the exceptional staff in the bar and restaurant area. While some found dinner to be good or okay, numerous reviews highlight the need for better ingredients, preparation and more options, particularly on weekends when the restaurant doesn’t operate. The absence of self-service and reliance on frozen food during kitchen renovations also did not favor guests. Many suggested adding soups or broths to the nightly menu. Despite some setbacks such as long wait times, overall, guests found several aspects of their dining experience satisfactory. However, there's consensus that dinner and late-night snacks could see improvements in both diversity and quality, aligning more closely with the generally positive feedback about the hotel's overall service.
The rooms at ibis Sorocaba offer a mix of experiences for guests. The majority of visitors appreciate the cleanliness, describing the rooms as very clean, comfortable and practical. The spacious bathrooms and accessibility features are also notable highlights. Many guests found the beds comfortable and the accommodations generally met their expectations. Additionally, the location is considered convenient, close to highways, shopping centers and other amenities.
However, there are some recurring issues. Several guests mentioned the rooms are quite small with some considering them cramped or tight. The noise levels, especially due to thin walls and nearby elevators, can be bothersome. The room decor and furniture are often described as outdated and in need of maintenance with some mentioning torn and stained bedding. Problems with air conditioning and lack of certain amenities like hand towels and glasses were also noted.
While some rooms feature functional elements like safes and good showers, others have issues such as broken fixtures or missing remote controls. The hotel's cost-benefit ratio is a point of contention; some feel it's good, while others think the prices are high relative to the outdated conditions. Overall, ibis Sorocaba provides a reasonably clean and comfortable stay but could benefit from updates and better maintenance.
At ibis Sorocaba, feedback on the beds has been quite diverse. The positive comments frequently highlight the comfort of the beds with numerous guests describing them as comfortable. Several reviews specifically mentioned excellent beds and noted that they had a good rest.
However, there is a significant portion of reviews pointing out issues with the mattresses and overall bed quality. Common complaints include mattresses being too hard or uncomfortable with some guests comparing sleeping on the mattress to sleeping on the floor. The noise from the beds was also frequently noted, which disrupted sleep for many visitors. It's clear that some beds suffer from wear and tear, including broken springs and low-quality pillows, contributing to a less than ideal sleeping experience.
Notably, the bed linens and pillows were also subject to criticism with some guests feeling disappointed by their quality. The extra beds, such as sofa beds, were frequently described as uncomfortable and poorly maintained.
In summary, while some guests have enjoyed comfortable and restful sleep at ibis Sorocaba, there is a considerable amount of feedback indicating that improvements are needed in bed quality and maintenance to enhance the overall guest experience.
The guest reviews of ibis Sorocaba highlight a mixed experience concerning the cleanliness of the hotel. Many guests commend the hotel for having clean and comfortable rooms, a clean environment and well-maintained common areas. The cleaning staff is described as friendly, dedicated and helpful, contributing to an overall pleasant experience. Specific mentions of rooms being very clean and the cleanliness being impeccable add to the positive feedback. The hotel is also noted for its comfortable beds and functional accommodations.
However, there are recurrent issues concerning bathroom cleanliness and maintenance. Some reviews mention mold in bathrooms, dirty bathroom sinks and insufficient cleaning. A few guests also highlighted the presence of dust under beds and moldy smells in hallways, indicating room for improvement in these areas. Despite these setbacks, the hotel maintains good overall upkeep and the reception service is frequently praised for excellence.
While the cleanliness of some rooms did not meet guests' expectations, the majority find the accommodations satisfactory with adequate size, cleanliness and a welcoming environment. The balance between positive and negative feedback suggests that while the hotel generally provides a clean and comfortable stay, there are specific areas requiring more rigorous cleaning and maintenance standards to ensure a consistently high-quality experience for all guests.
In a stay at ibis Sorocaba, guests often highlight the friendliness and attentiveness of the staff. Many visitors appreciated the helpful and courteous behavior of the employees, describing the team as kind, responsive and always ready to assist. The staff's dedication to customer service and great reception were frequently mentioned as positive aspects of the hotel. Additionally, the night security guard and the night reception staff received specific praise for being accommodating and nice.
Despite these positive points, some visitors pointed out areas needing improvement. There were concerns about the coordination and training of the staff with a few instances of unpreparedness and inattentiveness noted, especially during check-in. A significant number of guests reported experiences with rude or inattentive front desk staff and felt that the receptionists could benefit from better training.
On the whole, guests leave with a generally favorable impression of the ibis Sorocaba staff, particularly valuing their friendliness and willingness to help, while suggesting that more consistent training could further enhance the service provided.
At the ibis Sorocaba, guests have varied experiences with the hotel's Wi-Fi. Many guests found the internet connection to be good and stated that it worked very well with some even noting its efficiency for work-related tasks. Despite these positive remarks, there were several complaints about the Wi-Fi's performance, particularly within the rooms. Issues mentioned include difficulty connecting, weak and slow internet and the connection dropping from time to time. Additionally, some guests found that the number of devices that could connect to the Wi-Fi was limited. Overall, while the Wi-Fi at ibis Sorocaba has received praise for its functionality in some instances, there are notable concerns about its reliability and speed.
Parking at ibis Sorocaba seems to be a common topic among guests with numerous reviews highlighting various aspects. The consensus is that parking is not included in the room rate and must be paid for separately. This appears to be a point of contention for some guests, who note that competing hotels often offer free parking. Additionally, the parking area is uncovered, leaving vehicles exposed to the sun and the elements, which some guests found unfavorable.
On a more positive note, the parking service is described as quick and efficient with valet options available. Guests mentioned that the parking is managed by a third-party service and while some found the cost to be high, others considered the pricing to be fair. However, there were suggestions that the hotel should consider offering complimentary parking for guests to enhance their experience. Despite this, the convenience of on-site parking was appreciated, especially for those arriving by car.
When planning a stay at ibis Sorocaba, families might find some aspects of the rooms a tight fit and not entirely convenient for larger groups. Feedback indicates rooms are often small and cramped with limited space, making them less ideal for families. Additionally, some guests have mentioned issues with bedding quality, such as torn and stained duvets and uncomfortable sofa beds, which could detract from the overall experience, particularly for those with children.
However, there are several positive notes about the hotel's offerings for families. The availability of a crib upon request, even when not reserved in advance, can be a significant plus for those traveling with infants. Furthermore, guests consistently mentioned the high quality of the breakfast, which can be a pleasant start to the day, even if it can get quite busy during peak hours.
Overall, while the room sizes and certain amenities might not cater perfectly to families with children, the provision of essential items like cribs and the excellent breakfast service can still ensure a relatively comfortable stay.
Ibis Sorocaba offers a commendable experience for its guests, often surpassing expectations for a three-star hotel. The facilities and services provided are described as adequate and reasonable, fitting for its star rating. Cost-wise, it is highlighted for its great value with guests noting that the cost-benefit is completely worth it. The service quality receives positive remarks with some highlighting it as good. In addition to these points, guests appreciate thoughtful gestures, such as receiving gifts for their pets. Overall, Ibis Sorocaba stands out as an affordable option that delivers good value for its category.
Ibis Sorocaba is a well-regarded choice for business travelers, offering practical and comfortable accommodations. The hotel's prime location is praised with easy access to a nearby mall and close proximity to business lounges and offices, making it highly suitable for those with professional commitments.
The rooms, while compact, are effective for business travelers, providing enough comfort for a reasonable work stay. The facilities are deemed perfect for business trips with reliable Wi-Fi that supports extensive use for work, ensuring guests can remain productive throughout their stay.
Overall, Ibis Sorocaba is described as a convenient and excellent option for those in town for business purposes, thanks to its strategic location and practical amenities.
The ibis Sorocaba offers a room with excellent accessibility, making it a practical choice for travelers. Its location is conveniently positioned in front of a mall, providing easy access and making it suitable for brief stops or travel. Guests appreciated the good cost-benefit ratio and found it to be suitable and practical accommodation. However, some reported that the bathroom lacked a bidet shower and the shower door did not close completely, resulting in a wet bathroom floor near the shower area. Additionally, the hotel does not have elevators or ramps, highlighting a limitation in its accessibility features.
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Location
The hotel is well-regarded for providing a pleasant and convenient stay with clean accommodations and excellent service. The area around the hotel is described as calm and the views are appreciated by visitors. Additionally, guests commend the hotel for its good breakfast options and comfortable amenities, making it an attractive choice for those passing through the area or attending nearby events.
Overall, the ibis Sorocaba stands out for its prime location, making it a practical and highly recommended option for short stays and travelers seeking ease of access to the city's attractions and amenities.
Breakfast
However, several reviews pointed out that breakfast is not included in the room rate and must be paid for separately, a common point of contention. This additional cost led some guests to describe the breakfast as expensive and somewhat overpriced for what it offered. There were mentions of simple and basic breakfast options and a few guests found the variety and quality lacking, suggesting room for improvement. Weak coffee and the need for better table cleaning services were cited as areas that could be enhanced.
Overall, the breakfast experience at ibis Sorocaba is generally positive with high marks for quality and variety, though the separate charge impacts perceptions of value for money.
Dinner
Rooms
However, there are some recurring issues. Several guests mentioned the rooms are quite small with some considering them cramped or tight. The noise levels, especially due to thin walls and nearby elevators, can be bothersome. The room decor and furniture are often described as outdated and in need of maintenance with some mentioning torn and stained bedding. Problems with air conditioning and lack of certain amenities like hand towels and glasses were also noted.
While some rooms feature functional elements like safes and good showers, others have issues such as broken fixtures or missing remote controls. The hotel's cost-benefit ratio is a point of contention; some feel it's good, while others think the prices are high relative to the outdated conditions. Overall, ibis Sorocaba provides a reasonably clean and comfortable stay but could benefit from updates and better maintenance.
Beds
However, there is a significant portion of reviews pointing out issues with the mattresses and overall bed quality. Common complaints include mattresses being too hard or uncomfortable with some guests comparing sleeping on the mattress to sleeping on the floor. The noise from the beds was also frequently noted, which disrupted sleep for many visitors. It's clear that some beds suffer from wear and tear, including broken springs and low-quality pillows, contributing to a less than ideal sleeping experience.
Notably, the bed linens and pillows were also subject to criticism with some guests feeling disappointed by their quality. The extra beds, such as sofa beds, were frequently described as uncomfortable and poorly maintained.
In summary, while some guests have enjoyed comfortable and restful sleep at ibis Sorocaba, there is a considerable amount of feedback indicating that improvements are needed in bed quality and maintenance to enhance the overall guest experience.
Cleanliness
However, there are recurrent issues concerning bathroom cleanliness and maintenance. Some reviews mention mold in bathrooms, dirty bathroom sinks and insufficient cleaning. A few guests also highlighted the presence of dust under beds and moldy smells in hallways, indicating room for improvement in these areas. Despite these setbacks, the hotel maintains good overall upkeep and the reception service is frequently praised for excellence.
While the cleanliness of some rooms did not meet guests' expectations, the majority find the accommodations satisfactory with adequate size, cleanliness and a welcoming environment. The balance between positive and negative feedback suggests that while the hotel generally provides a clean and comfortable stay, there are specific areas requiring more rigorous cleaning and maintenance standards to ensure a consistently high-quality experience for all guests.
Staff
Despite these positive points, some visitors pointed out areas needing improvement. There were concerns about the coordination and training of the staff with a few instances of unpreparedness and inattentiveness noted, especially during check-in. A significant number of guests reported experiences with rude or inattentive front desk staff and felt that the receptionists could benefit from better training.
On the whole, guests leave with a generally favorable impression of the ibis Sorocaba staff, particularly valuing their friendliness and willingness to help, while suggesting that more consistent training could further enhance the service provided.
Wi-Fi
Parking
On a more positive note, the parking service is described as quick and efficient with valet options available. Guests mentioned that the parking is managed by a third-party service and while some found the cost to be high, others considered the pricing to be fair. However, there were suggestions that the hotel should consider offering complimentary parking for guests to enhance their experience. Despite this, the convenience of on-site parking was appreciated, especially for those arriving by car.
Family
However, there are several positive notes about the hotel's offerings for families. The availability of a crib upon request, even when not reserved in advance, can be a significant plus for those traveling with infants. Furthermore, guests consistently mentioned the high quality of the breakfast, which can be a pleasant start to the day, even if it can get quite busy during peak hours.
Overall, while the room sizes and certain amenities might not cater perfectly to families with children, the provision of essential items like cribs and the excellent breakfast service can still ensure a relatively comfortable stay.
3 Star
Business
The rooms, while compact, are effective for business travelers, providing enough comfort for a reasonable work stay. The facilities are deemed perfect for business trips with reliable Wi-Fi that supports extensive use for work, ensuring guests can remain productive throughout their stay.
Overall, Ibis Sorocaba is described as a convenient and excellent option for those in town for business purposes, thanks to its strategic location and practical amenities.
Accessible
No, ibis Sorocaba doesn't have any pool.
No, a spa isn't available at ibis Sorocaba.
Yes, ibis Sorocaba welcomes dogs.
No, parking facilities aren't available at ibis Sorocaba.
No, ibis Sorocaba doesn't have a gym.
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