Charles Hope Southampton Centre
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCharles Hope Southampton Centre is highly praised for its exceptional location, situated conveniently in the heart of Southampton. Guests appreciate its proximity to key attractions, dining, shopping, and the docks, making it an ideal base for exploring the city or embarking on cruises. The location is complemented by the spacious, clean, and comfortable apartments, which feature well-equipped kitchen facilities, offering superb value and a peaceful retreat after a busy day in the city.
Cleanliness is a standout feature, with the apartments consistently noted for being spotlessly clean and stylishly decorated, providing a comfortable and welcoming environment. Guests feel instantly at home thanks to the modern amenities and essential conveniences like towels and toiletries.
The staff at Charles Hope Southampton Centre are generally recognized for their friendliness and efficiency. They ensure a pleasant guest experience with attentive service and effective problem resolution, despite a few isolated concerns. Guests feel supported and appreciate the smooth process from check-in onwards.
While the WiFi service has received mixed feedback due to initial connectivity issues, there is appreciation for the fast internet when it is working properly. Guests have suggested potential improvements for a more consistent digital experience.
Parking presents some challenges, primarily due to the need for an access fob, which is obtained after check-in. Despite this inconvenience and additional costs, the staff provide valuable assistance, guiding guests to allocated parking and helping navigate the area's complexities.
The beds also receive mixed reviews. While many guests find them comfortable with soft mattresses, some note that they are narrower than expected. Despite this, the general consensus is that the beds offer a cozy sleeping experience.
Overall, Charles Hope Southampton Centre is a well-regarded choice for travelers seeking a clean, conveniently located, and comfortable stay in Southampton.
Categories
Cleanliness is a standout feature, with the apartments consistently noted for being spotlessly clean and stylishly decorated, providing a comfortable and welcoming environment. Guests feel instantly at home thanks to the modern amenities and essential conveniences like towels and toiletries.
The staff at Charles Hope Southampton Centre are generally recognized for their friendliness and efficiency. They ensure a pleasant guest experience with attentive service and effective problem resolution, despite a few isolated concerns. Guests feel supported and appreciate the smooth process from check-in onwards.
While the WiFi service has received mixed feedback due to initial connectivity issues, there is appreciation for the fast internet when it is working properly. Guests have suggested potential improvements for a more consistent digital experience.
Parking presents some challenges, primarily due to the need for an access fob, which is obtained after check-in. Despite this inconvenience and additional costs, the staff provide valuable assistance, guiding guests to allocated parking and helping navigate the area's complexities.
The beds also receive mixed reviews. While many guests find them comfortable with soft mattresses, some note that they are narrower than expected. Despite this, the general consensus is that the beds offer a cozy sleeping experience.
Overall, Charles Hope Southampton Centre is a well-regarded choice for travelers seeking a clean, conveniently located, and comfortable stay in Southampton.
Luxury Apartment
Dog Friendly Apartment
Apartment with Free Wi-Fi
Apartment with Parking
Accessible Apartment
4-Star Apartment
Guest Reviews
Nestled in the heart of Southampton, Charles Hope Southampton Centre boasts a prime location that garners high praise from its guests, particularly for its proximity to key city attractions. This centrally situated property offers easy access to the bustling town centre, making dining and shopping merely a short walk away. Its strategic position near the docks also makes it an ideal base for those embarking on cruises. The surrounding areas feature a plethora of restaurants and sites, providing convenience for guests eager to explore the city or enjoy a night out. Despite its urban setting, the location maintains a sense of tranquility, offering a peaceful retreat after a day in the city. The apartments themselves add to the appeal, being described as spacious, clean, and comfortable, with well-equipped kitchen facilities. The combination of an excellent location and comfortable accommodations presents a superb value for those visiting Southampton.
The beds at Charles Hope Southampton Centre receive mixed reviews, but guests generally find them comfortable. Many guests describe the beds as very comfy, with soft mattresses contributing to a pleasant sleeping experience. Despite being smaller than some might be accustomed to, the beds manage to provide a good level of comfort. However, a few guests noted that the beds are on the narrower side, with some being described as small or made up of two singles pushed together. While the size and configuration of the beds might not suit everyone, the general sentiment is that they offer a cozy retreat.
Located in the heart of Southampton, Charles Hope Southampton Centre continually impresses guests with its superior cleanliness and modern amenities. The apartments are consistently praised for being very clean and offering a comfortable stay, making guests feel instantly at home. Equipped with essential amenities and stylish décor, the accommodations are ideal for both short and long visits. Despite a few isolated concerns about minor cleaning details, the majority of experiences highlight a spotless environment complemented by a friendly and welcoming staff. The apartments feature clean, spacious interiors and offer conveniences like towels and toiletries, enhancing the stay's comfort. Guests appreciate the property's central location, which adds to its appeal as a well-rounded choice for travelers seeking both cleanliness and convenience.
The reviews for Charles Hope Southampton Centre highlight a generally positive experience with the hotel staff, underscoring their friendliness and efficiency. Guests noted the attentive service, exemplified by instances such as being escorted inside and receiving prompt assistance when needed. The customer service team was frequently described as polite and excellent, with an effective helpline that allowed guests to quickly resolve any issues they encountered. Staff were praised for their helpfulness and good communication, ensuring a smooth process from check-in onwards. However, there were a few mentions of less satisfactory experiences, including an isolated comment about appalling customer service and concerns about security procedures for deposits. Overall, the staff at Charles Hope Southampton Centre are mostly recognized for their supportive and responsive approach, contributing positively to the guest experience.
At Charles Hope Southampton Centre, visitors often express varying experiences with the hotel's WiFi service. Despite instances where some guests faced connectivity issues upon arrival, there has been appreciation for the super-fast WiFi when operational. Guests have noted challenges with initial WiFi setup, mentioning discrepancies between booking instructions and the actual equipment provided in the apartments. Some had to rely on mobile data due to unreliable connections, which proved inconvenient during work-related stays. While there were efforts to address connectivity problems, including room changes, these solutions occasionally proved ineffective. There is potential for improvement to ensure a consistently seamless digital experience for all guests.
The parking situation at Charles Hope Southampton Centre presents a mix of challenges and commendable support. On the positive side, guests have reported receiving valuable assistance over the phone, making it easier to navigate parking and access the property itself. The staff’s guidance is appreciated for helping guests find their way to the allocated parking areas and ensuring a smoother arrival experience. However, there are several hurdles that guests encounter. The use of a private car park requires a fob, which is only accessible after checking into the room, creating an inconvenience, especially for those arriving after long journeys with considerable luggage or family in tow. This often necessitates parking in a public paid car park initially, adding an extra step and expense to the process. Some visitors have faced issues with securing reserved parking spots or experienced confusion over the correct parking numbers, creating additional stress. Those with specific needs, such as requiring proximity due to mobility issues, found the arrangements less than ideal. Furthermore, the parking incurs additional costs, both in terms of a nightly fee and potentially unexpected charges. Despite these complexities, with the right guidance, many guests have successfully navigated the parking system.
Location Show Map
Location
Beds
Cleanliness
Staff
Wi-Fi
Parking
No, Charles Hope Southampton Centre doesn't have any pool.
No, a spa isn't available at Charles Hope Southampton Centre.
Yes, Charles Hope Southampton Centre welcomes dogs.
Yes, parking facilities are available at Charles Hope Southampton Centre.
No, Charles Hope Southampton Centre doesn't have a gym.
Location Show Map
More Options
