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Pontins-Southport Holiday Park

Southport , Shore Road (Show on Map)

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Summary of reviewsPontins-Southport Holiday Park is a great location for beach lovers and those interested in exploring cultural landmarks. Guests praise the amazing location and proximity to the beach, entertainment buildings and popular stores. However, guests have mixed feelings about the rooms. Some rooms are dirty and outdated with broken furniture and out-of-date facilities, while others are clean and adequate for a stay. The staff are described as friendly and willing to go the extra mile, although information is not readily available, so planning ahead is key. The swimming pool has received mixed reviews and the beds have been criticised for being stained, uncomfortable and some having springs sticking out. The hotel has also received mixed reviews regarding accessibility for guests with disabilities. So, if you're considering a family-friendly holiday, it may be worth checking into a refurbished room and inquiring about accessibility before booking.
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Beachfront Holiday Park

What is between the hotel and the beach?

Nothing. The beach is directly accessible from the hotel

Answers last updated by our editors

Holiday Park near The Beach

Holiday Park with Swimming Pool

Indoor Pool

Holiday Park with Parking

Accessible Holiday Park

Holiday Park with Indoor Pool

Room Types

About Pontins-Southport Holiday Park

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Guest Reviews

Location

Pontins-Southport Holiday Park has a fantastic location that is perfect for beach lovers. Guests praised the hotel for being near beautiful Annesley Beach with some mentioning it was located less than 200 yards away. On-site parking made it convenient for those with cars and it was even walking distance to Liverpool for those interested in exploring cultural landmarks. Some guests noted that outside the park had been recently updated, but others suggested the hotel could benefit from a facelift. Despite this, the location was consistently praised as "great" and "very good," with some guests specifically mentioning its proximity to the entertainment building or to popular stores like Morriston, Asda and Tesco. All in all, the location was a highlight of guests' stays at Pontins-Southport Holiday Park.

Rooms

The reviews of the rooms at Pontins-Southport Holiday Park are mixed with many guests expressing their disappointment with the cleanliness and outdated decor. However, there are a few positive notes with guests stating that the rooms were clean and adequate for their stay. The consensus seems to be that the accommodation is in dire need of upgrading and refurbishment with several guests mentioning broken, run-down furniture and out-of-date facilities. Some guests expressed concern about the safety of the premises with rails and barriers deemed dangerous. Despite the negative aspects, some visitors thought that with refurbishment, it could be a lovely family-friendly place to go.

Beds

Despite some negative reviews, guests at Pontins-Southport Holiday Park can expect a decent night's sleep thanks to the availability of bedding and bedsheets. Although some mattresses were stained and uncomfortable, there were positive comments about the provision of bedding, which helped guests in case they were not provided. There were some issues with sofa beds being old and uncomfortable, but guests found comfort in the regular beds, even though some were a bit small. However, some guests complained about the cleanliness of the rooms and beds with spring sticking out and some beds being absolutely filthy. Nonetheless, it's important to note that there were mixed reviews about the beds, so guests should inquire before booking.

Cleanliness

Pontins-Southport Holiday Park has received a number of negative reviews regarding the cleanliness of its accommodations and facilities. Guests have reported that the rooms are dirty and outdated with some even stating that they had to clean the room themselves before settling in. Many have also mentioned peeling paint, mould and damp patches on the ceilings. However, there are also some positive reviews regarding cleanliness with guests stating that some rooms were clean and the staff were friendly and did their best. The overall consensus seems to be that the resort needs significant upgrades and renovations to improve the hygiene and appearance of its accommodations and surroundings.

Staff

If you're looking for a holiday destination with plenty of options and friendly staff, look no further than Pontins-Southport Holiday Park. Guests have raved about the helpful and amazing staff, who were always willing to go the extra mile. Despite some issues during check-in and reception, one amazing lady named Adele stood out for her exceptional service. The night-time entertainment was a hit with lovely and friendly staff making sure everyone had a great time. Though there were a few rude and uninterested staff members, the majority were described as brilliant, willing and capable. Guests also noted the resort's cleanliness and the hard work of the understaffed team. To make the most of your stay, plan ahead as information is not readily available. For a fun-filled family getaway with excellent entertainment, book your next trip at Pontins-Southport Holiday Park.

Pool

Guests have mixed feelings about the swimming pool at Pontins-Southport Holiday Park. Some say it's fantastic, fun for children and free to use. Others complain that it's not open enough, has short sessions (only 45 mins) and that there are no changing rooms available. Some even mention that the swimming pool was closed for maintenance or on Sunday, despite advertised as being open. Overall, kids seem to enjoy the pool, but adults might need to prepare for some inconveniences.

Beach

Looking for a holiday destination with the perfect beach location? Look no further than Pontins-Southport Holiday Park! Guests rave about the proximity to the beach with many stating that it's just a short walk away - some even saying less than 200 yards! The beach itself is described as beautiful, amazing and lovely with clear sea that's perfect for swimming. And if that wasn't enough, the location is praised as excellent and perfect. So if you're looking for a beach holiday, Pontins-Southport Holiday Park is the place to be!

Accessible

Pontins-Southport Holiday Park has received mixed reviews regarding its accessibility to guests with disabilities. Some guests expressed disappointment with the lack of disabled parking and changing rooms, as well as being accommodated in faraway rooms from the entertainment area. However, others praised the hotel for its efforts in changing room assignments to accommodate wheelchair users and its provision of ground floor rooms for families with young children. Despite some negative comments about the limited activities for children, some guests enjoyed their stay. Nonetheless, visitors with visual impairments highlighted the need for assistance in locating rooms. While some guests encountered issues such as broken furniture and inadequate towels, most of the negative comments were regarding accessibility issues.

Yes, Pontins-Southport Holiday Park has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Pontins-Southport Holiday Park.

No, Pontins-Southport Holiday Park doesn't allow dogs.

Yes, parking facilities are available at Pontins-Southport Holiday Park.

No, Pontins-Southport Holiday Park doesn't have a gym.

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