3-Star HotelSummary of reviews related to the '3 Star' categoryThe Best Western Frodsham Forest Hills Hotel is a good option for a 3-star stay with great staff and good food on offer. However, many guests felt that the hotel was in dire need of a refurbishment, commenting that the furniture and decor were tired and dated. The rooms themselves were also somewhat disappointing with several guests complaining about the poor water temperature in the showers. Despite the hotel's great location and facilities, the expensive restaurant menu and small portions left some guests feeling underwhelmed. Additionally, several reviews mentioned that the reception staff were not particularly patient or helpful for first-time visitors. Overall, while the Best Western Frodsham Forest Hills Hotel offered good value for money, it is clear that major updates and improvements are needed to keep up with modern standards and guest expectations.
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