Pinia Hotel & Resort
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Summary of reviewsPinia Hotel & Resort is a highly regarded destination for winter sports enthusiasts and nature lovers, offering a serene and scenic retreat on the outskirts of Špindlerův Mlýn. Its prime location allows for convenient access to ski slopes and hiking trails, providing guests with a seamless experience in the Giant Mountains region. The tranquil environment, combined with stunning mountain views, enhances the overall appeal.
The breakfast at the resort consistently receives high praise for its variety and quality, featuring a diverse selection that caters to different tastes. Guests appreciate the richness of the breakfast buffet and the excellent service provided. Dinner offerings are also well-received with many guests noting the delicious and varied food options. The dining experience is further enhanced by the well-organized service and the quality of dishes, though some mention the need for more diverse menus and improved vegetarian options.
Rooms at Pinia Hotel & Resort are generally clean, warm and cozy with practical amenities and family-friendly setups. However, there are areas for improvement, such as updating the décor, better maintenance and addressing noise levels between rooms. Cleanliness receives mixed reviews with most guests praising the high standards but noting occasional housekeeping issues and dusty common areas.
The resort staff is widely commended for their friendliness and professionalism, often going above and beyond to ensure guest satisfaction. The multilingual abilities of the staff, particularly in English and German, add to the positive guest experience. Families especially benefit from the child-friendly attitude of the personnel.
Wi-Fi service at the hotel is free but has mixed reviews regarding reliability, particularly on the upper floors. The spa experience receives some acclaim for its sauna and massages but also faces criticism for being outdated and requiring reservations with extra charges for some services. The gym, while clean and tidy, has limited access and could benefit from more modern equipment and extended hours.
The pool facilities at the resort are appreciated for their size and cleanliness, though cold water temperatures and additional fees for certain amenities are points of contention. The hotel is particularly noted for being family-friendly, offering numerous child-friendly amenities and activities that make it an ideal choice for family vacations. Ski enthusiasts benefit from the hotel's excellent location, secure ski storage and convenient equipment rental services.
Overall, Pinia Hotel & Resort provides a pleasant and enjoyable stay with its stunning location, excellent breakfast, friendly staff and family-oriented amenities, making it a top choice for those seeking a relaxing and active getaway.
Categories
The breakfast at the resort consistently receives high praise for its variety and quality, featuring a diverse selection that caters to different tastes. Guests appreciate the richness of the breakfast buffet and the excellent service provided. Dinner offerings are also well-received with many guests noting the delicious and varied food options. The dining experience is further enhanced by the well-organized service and the quality of dishes, though some mention the need for more diverse menus and improved vegetarian options.
Rooms at Pinia Hotel & Resort are generally clean, warm and cozy with practical amenities and family-friendly setups. However, there are areas for improvement, such as updating the décor, better maintenance and addressing noise levels between rooms. Cleanliness receives mixed reviews with most guests praising the high standards but noting occasional housekeeping issues and dusty common areas.
The resort staff is widely commended for their friendliness and professionalism, often going above and beyond to ensure guest satisfaction. The multilingual abilities of the staff, particularly in English and German, add to the positive guest experience. Families especially benefit from the child-friendly attitude of the personnel.
Wi-Fi service at the hotel is free but has mixed reviews regarding reliability, particularly on the upper floors. The spa experience receives some acclaim for its sauna and massages but also faces criticism for being outdated and requiring reservations with extra charges for some services. The gym, while clean and tidy, has limited access and could benefit from more modern equipment and extended hours.
The pool facilities at the resort are appreciated for their size and cleanliness, though cold water temperatures and additional fees for certain amenities are points of contention. The hotel is particularly noted for being family-friendly, offering numerous child-friendly amenities and activities that make it an ideal choice for family vacations. Ski enthusiasts benefit from the hotel's excellent location, secure ski storage and convenient equipment rental services.
Overall, Pinia Hotel & Resort provides a pleasant and enjoyable stay with its stunning location, excellent breakfast, friendly staff and family-oriented amenities, making it a top choice for those seeking a relaxing and active getaway.
Hotel near Ski Resorts
Pinia Hotel & Resort is located in the mountains, very close to Spindleruv Mlyn Ski Resort. It offers an indoor pool and a hot tub for relaxation after skiing.
Hotel with Spa
Located near the Labská ski slope, this resort offers a modern wellness center with a pool. Guests appreciate the cozy atmosphere and family-friendly amenities.
Family Friendly Hotel
This family-friendly hotel features family suites that offer ample space. It includes a game room, an indoor pool, a hot tub and outdoor play areas. It is located close to hiking trails perfect for family adventures.
Hotel with Swimming Pool
Pinia Hotel & Resort has an indoor pool available for guests. It also features a large indoor kids' room with toys and activities. The hotel offers excellent value for money and is suitable for families.
Indoor Pool
Business Hotel
Offers multiple conference areas including a Congress Hall Labe with a capacity of up to 200 guests. Provides catering and technical equipment for diverse events. The interconnected conference rooms are great for training sessions, workshops, seminars, teambuilding and corporate galas.
Hotel with Indoor Pool
This Hotel & Resort, which includes spa facilities, is likely equipped with an indoor pool to complement its wellness and recreational offerings.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
4-Star Hotel
Guest Reviews
Pinia Hotel & Resort boasts a truly enviable location that appeals to both winter sports enthusiasts and nature lovers. Nestled on the outskirts of Špindlerův Mlýn, the hotel offers a peaceful retreat with beautiful views and easy access to the natural surroundings. Its proximity to the ski slopes is a major highlight, providing direct access to multiple slopes and ski lifts, making it an ideal spot for skiing and snowboarding without the stress of crowded pistes.
The hotel's location right on the slope allows guests to enjoy the convenience of skiing back to the door and using the ski lifts just steps away from their rooms. The surrounding area, rich in scenic beauty, is perfect for hiking and exploring with numerous trails starting right from the hotel's doorstep. This makes it an excellent base for outdoor activities in the Giant Mountains region.
Even though the hotel is located a bit far from the center of Spindleruv Mlyn, approximately 2 to 3 kilometers away, it is still accessible via car or bus. The peacefulness and tranquility of the area more than make up for the distance, offering a serene escape from the hustle and bustle of city life. The beautiful mountain views and the location's strategic position for hikes further add to its charm.
Parking at the hotel is convenient and free, although during snowy conditions, chains might be necessary. Overall, Pinia Hotel & Resort stands out for its excellent location, making it a perfect choice for those looking to immerse themselves in nature and winter sports while enjoying a peaceful and serene environment.
The breakfast experience at Pinia Hotel & Resort consistently receives high praise from guests. Many highlight the wide selection and quality of the breakfast buffet, referring to it as excellent, rich and sufficient for various tastes. The breakfast offerings are often described as diverse and plentiful with something for everyone, including fresh fruits and hearty options. The food is termed as tasty, delicious and even extraordinary by some.
Despite the overwhelmingly positive feedback, there are occasional mentions of improvements needed, such as more variety, low-quality tea and coffee options and some items being served cold. Additionally, a few guests found the breakfast room noisy and occasionally experienced delays in service.
Overall, the hotel offers a highly rated breakfast experience with a plethora of options and attentive service, catering well to both children and adults, thus enhancing the overall stay for many guests.
Pinia Hotel & Resort mostly receives positive feedback regarding dinner offerings. Guests frequently highlighted the excellent, very tasty and delicious food. Many appreciated the substantial variety and wide selection available at the buffet and a la carte restaurant, commending the diverse options that cater to different tastes.
The dinner service, described as great and well-organized, contributes to the pleasant dining experience. The quality of dishes, often highlighted as good and fresh, added to the overall satisfaction. Several guests mentioned that they found great value in the half-board options, where breakfast and dinner met their expectations for quantity and taste.
However, some guests pointed out areas for improvement. Issues such as repetitive menus, under-seasoned dishes and occasional food quality fluctuations were mentioned. The buffet at times felt overpriced to some visitors, especially when drinks were not included and were charged extra. The evening buffet also received mixed reviews concerning organization and temperature of the meals.
Vegetarian options were present but limited and some guests noted that the selection could be more diverse. Despite these occasional drawbacks, many guests found the dinner experience enjoyable and satisfying, frequently praising the quality and service of the hotel's cuisine.
Pinia Hotel & Resort offers a mixed experience when it comes to their rooms. On the positive side, guests found the rooms to be clean, warm and cozy with functional and well-equipped settings. Comfortable beds, good-sized wardrobes and family-friendly accommodations are commonly mentioned. Many rooms feature large spaces, beautiful views and practical amenities like hot water and soundproofing.
However, there are notable areas for improvement. Several reviews point out that the rooms are often small with outdated décor and worn-out furniture. Inadequate maintenance is another recurring theme with mentions of malfunctioning bed frames, broken furniture and poor lighting. Noise levels between rooms are frequently criticized and issues like missing toiletries, a lack of refrigerators and inconsistent room servicing contribute to an overall sense that the rooms do not completely meet a 4-star standard.
While the hotel boasts a nice pool, sauna area and scenic views, it is evident that the rooms could benefit from significant renovations and updates to enhance guest comfort and satisfaction.
Pinia Hotel & Resort presents a mixed picture when it comes to its beds according to guest reviews. On the bright side, many guests have found the beds to be comfortable with clean bedding frequently mentioned. Some travelers appreciated the nice view from their rooms and the hotel's proximity to ski slopes, enhancing their overall stay.
However, there are notable issues that future guests should be aware of. A recurrent comment is the softness of the mattresses, which many found excessively pliable and uncomfortable, even leading to poor sleep for some. Beds are often described as narrow and there are frequent mentions of double beds being just two small beds pushed together, resulting in an uncomfortable gap. Several mentions of broken or malfunctioning bed frames further add to the discomfort and extra beds were notably narrow and creaky.
Additionally, the general size of the beds seems to be a concern with some guests finding them too small for adult use. Cleanliness also raises concerns with instances of stained beds and dirty sofa beds noted by some reviewers.
Overall, while the beds at Pinia Hotel & Resort have received praise for comfort from some, potential guests should be prepared for inconsistencies and some discomfort as highlighted by several reviews.
Pinia Hotel & Resort's cleanliness has garnered a mixed bag of reviews, though the majority lean towards the positive. Many guests praised the hotel as being very clean with mentions of rooms being spotless and facilities maintained to high standards. Several noted the thorough housekeeping and daily cleaning that ensured rooms remained tidy and welcoming. The hotel's amenities, like the pool and sauna area, were often highlighted for their cleanliness. Additionally, the friendly and professional staff contributed positively to the overall cleanliness experience.
However, not all reviews were glowing. Some guests reported issues with dust in common areas, dirty carpets and inconsistent cleaning services. Specific criticisms included dirty hotel rooms, stained curtains and malfunctioning bed frames. Several comments pointed to common areas needing more thorough and regular cleaning with some guests finding hallways and certain public spaces not properly maintained. Despite these criticisms, the hotel's cleanliness overall was found satisfactory by a majority, often praised as being well-kept with clean and modern facilities.
Pinia Hotel & Resort boasts a staff that guests largely commend for their friendliness, professionalism and helpfulness. Across various sections of the hotel, including the front desk and restaurant, the staff have been noted for their accommodating and courteous nature. The majority of the feedback highlights the staff as not only doing their jobs well but often going above and beyond to ensure the comfort and satisfaction of guests.
The multilingual abilities of the main staff, particularly in English and German, have been appreciated, helping international guests feel more at ease. Families especially benefit from the child-friendly attitude of the personnel who often go out of their way to assist, such as helping with strollers. The positive atmosphere is enhanced by the many smiles and the attentive, humane service provided.
Despite the overwhelmingly positive remarks, there are occasional mentions of less favorable experiences, including some confusion and unprofessional behavior at the reception. However, these instances seem to be exceptions rather than the norm. Overall, the hotel's staff leave a lasting impression of warmth, helpfulness and a strong commitment to guest satisfaction.
Guests at Pinia Hotel & Resort have shared mixed experiences with the hotel's Wi-Fi service. While the property offers free Wi-Fi, its reliability varies significantly. Some visitors have praised the strong Wi-Fi signal and good coverage in their rooms, reporting no issues with connectivity. However, others have faced challenges, particularly on the upper floors, where the Wi-Fi signal appears to be weak or entirely non-functional. Additionally, intermittent internet interruptions have been noted, leading to frustrations among those needing consistent access. The Wi-Fi connection, while available in free service, could certainly be improved to meet the expectations of a 4-star hotel.
Pinia Hotel & Resort offers a spa experience that receives mixed reviews from its guests. On the positive side, visitors often note the spa as very nice and appreciate its comfort. The sauna receives specific commendation, being described as clean and large with some guests labeling it great. The facial massages also receive high praise for being fantastic. Additionally, some guests recommend the wellness offerings and find the wellness area excellent and the services provided commendable.
However, there are several areas where the spa could improve. The wellness area is frequently criticized for needing improvements and being outdated. Guests have pointed out that the pool is cold and small and the jacuzzi is insufficient. The wellness area also requires reservations and some services come with extra charges, such as the whirlpool and sauna, which some find too small or in poor condition. Overbooking and inadequate appointment availability for massages are common issues, leading to dissatisfaction. Maintenance concerns are also noted, such as some spa attractions not working and the steam sauna being smelly.
Overall, while Pinia Hotel & Resort's spa has elements that are admired by its guests, significant improvements in space management, maintenance and additional charges are necessary to enhance the overall wellness experience.
Pinia Hotel & Resort offers a fitness center that visitors find to be clean and tidy. Despite being small, the gym is well-organized and divided into areas, which helps prevent overcrowding. Accessibility may be a concern as the gym is not freely accessible and requires an additional cost. Some guests have pointed out that the equipment could use an upgrade and it was mentioned that the fitness and wellness services could have longer hours. Overall, while the gym provides a decent workout space, potential users might need to consider these factors.
The Pinia Hotel & Resort features a variety of pool facilities, including a large swimming pool, a hot tub, an indoor pool and an outdoor kids' pool. Guests frequently praised the size and cleanliness of the main pool, though there were occasional complaints of cold water temperatures that impacted the overall experience.
For families, the resort stands out with its large swimming pool and additional amenities like water toys and some kid-friendly animation. The room cleanliness and the resort's sauna also received positive remarks, enhancing the family-friendly appeal of the establishment.
Although some reviews mentioned that the pool water was very cold and the pool area quite small for the size of the hotel, free access during certain hours (typically mornings until 12 PM) was appreciated. However, access beyond these hours, as well as use of the whirlpool, sometimes required an additional fee, which was a point of contention for some guests.
Despite some feedback regarding the indoor pool being often occupied and not sufficiently warm, many guests still enjoyed the availability of both the pool and whirlpool. Cleanliness issues were occasionally noted, but these did not overshadow the generally positive impressions of the pool facilities at Pinia Hotel & Resort. Overall, while there are some areas for improvement, the pool remains a highlight for many guests, especially families seeking a fun and relaxing experience.
Pinia Hotel & Resort is highly praised as a top choice for family vacations, especially for those traveling with children. The hotel boasts a vast array of child-friendly amenities, ensuring that young visitors remain entertained and comfortable throughout their stay. Key highlights include a large playground near the restaurant, a spacious indoor kids' room and several dedicated play areas including a children's library and reading corner.
The resort provides numerous activities tailored for kids, such as animation programs, workshops and even a fun mascot that makes breakfast visits. Families can also enjoy well-organized ski storage and a ski school for winter activities. The hotel's focus on family-centric services extends to practicalities like providing baby cribs and spacious family rooms, though some guests noted that the family rooms could be a bit cluttered.
Overall, the Pinia Hotel & Resort ensures a pleasant and enjoyable experience for both parents and children with ample activities and a welcoming environment that makes it an excellent option for a family getaway.
Pinia Hotel & Resort provides an excellent location for ski enthusiasts with the convenience of ski storage lockers that open with room cards, ensuring secure and easy equipment handling. Guests appreciated the availability of ski equipment rental directly at the hotel, which eliminates the hassle of sourcing gear externally. The hotel's proximity to various ski slopes, including children's slopes, makes it an attractive option for families and beginners.
The resort boasts a beautiful setting close to the ski slopes, offering guests breathtaking views and easy access to the pistes. It's within walking distance to several ski slopes and is a short drive from others, enhancing its appeal for those who prefer different terrains. Notably, Labska slope is frequently mentioned, highlighting its significance in the area.
Ski schools nearby, including an excellent on-site ski school, cater to those looking to improve their skills. The presence of a brand new ski cellar with lockable lockers and additional ski rooms, contribute to a well-rounded ski-friendly experience.
Despite its many advantages, some reviews pointed out a few drawbacks, such as the nearby ski lift not working and occasional unprepared slopes. Additionally, the hotel's lift doesn't connect directly to the Spindlermühle ski area, requiring transportation via ski bus. Some guests found the ski rental process requiring patience, indicating room for improvement.
Overall, Pinia Hotel & Resort is ideal for skiing without the stress of crowds, providing convenient amenities and an excellent location for ski lovers.
Pinia Hotel & Resort has received mixed reviews regarding its four-star rating, facilities and services. There are several positive aspects that suggest it meets a reasonable four-star standard. Some guests mention that the hotel offers a good price-to-quality ratio and that it surpasses other four-star accommodations. The hotel’s overall rating suggests its alignment with four-star expectations for many travelers.
However, there are numerous critiques that cannot be ignored. Multiple guests have pointed out that the rooms do not meet the cleanliness and quality one would expect from a four-star hotel. Issues such as dirty curtains, limescale, crumbling shower handles, a lack of minibars and technology that needs improvement are frequently mentioned. Additionally, some guests faced difficulties reaching the property due to uncleared snow and roads.
The disappointment extends to the spa facilities and the availability of drinks with several reviewers indicating that these areas fall short of four-star standards. Overall, while certain aspects of the hotel might meet four-star criteria, a significant number of reviews suggest that the hotel more accurately corresponds to a three-star rating, falling short in several key areas that define a four-star experience.
Pinia Hotel & Resort offers a mixed experience for business travelers. Positive aspects include the option to check in and out online, supported by fast check-in and check-out procedures. Additionally, the hotel provides free high-speed wifi, which is beneficial for working on the go. The conference room is spacious, which hosted business meetings effectively, ensuring convenience for group collaborations.
However, some areas require improvement. There is no dedicated work area and certain business facilities seem to be overlooked. Reservations for business rooms are not optimal and the lack of business suits can be a drawback. Despite these inconveniences, the hotel still presents itself as a suitable option for business travel, balancing its shortcomings with key amenities and efficient service.
The indoor pool at Pinia Hotel & Resort garners a mix of reviews, highlighting both positive aspects and areas for improvement. Many guests appreciate the lovely and warm indoor space, describing it as accessible and pleasant for swimming. The heated pool is particularly noted as a great feature. However, some guests point out that the pool is very small and can be crowded, especially in the afternoons. Additionally, there are mentions of the pool being cold at times and requiring a fee for use during certain periods. Despite these drawbacks, the indoor pool remains a valued amenity for many visitors.
Pinia Hotel & Resort stands out as an exceptional choice for honeymooners seeking a memorable experience. The hotel offers special arrangements catering specifically to honeymoon couples, ensuring an ideal and romantic location. Guests have praised the honeymoon suite, describing it as great and perfect for a honeymoon stay. The resort also provides a special honeymoon package that enhances the overall experience. Many couples celebrated their honeymoon at this resort, highlighting its perfect setting and thoughtful services designed for this special occasion.
Pinia Hotel & Resort offers an ideal setting for a romantic getaway. Guests frequently highlight the resort's romantic ambiance, tranquil romantic restaurant and the great views paired with cozy setups for couples. The hotel ensures a perfect couple's retreat with romantic couple massages and soothing nature walks, all nestled in a quiet and peaceful location. The cozy rooms and excellent food further enhance the romantic experience, making it a fitting destination for romance-seekers. However, some may find the dark corridors less suited for couples. Overall, it stands out for its romantic location and tranquil environment.
Pinia Hotel & Resort provides a welcoming environment for guests traveling with pets. Dogs are allowed in the rooms and can enjoy strolls around the property, creating a pleasant experience for pet owners. The hotel is clearly dog-friendly and pets are generally welcomed. However, dogs are not permitted in the restaurant. While accommodations for pets come at a cost, there is a lack of information provided about these charges. Some reviews mentioned clean dogs being allowed, though there were occasional reports of animal hair on the carpet. Overall, Pinia Hotel & Resort is recognized as a pet-friendly destination, making it a suitable choice for those looking to travel with their furry companions.
Location Show Map
Location
The hotel's location right on the slope allows guests to enjoy the convenience of skiing back to the door and using the ski lifts just steps away from their rooms. The surrounding area, rich in scenic beauty, is perfect for hiking and exploring with numerous trails starting right from the hotel's doorstep. This makes it an excellent base for outdoor activities in the Giant Mountains region.
Even though the hotel is located a bit far from the center of Spindleruv Mlyn, approximately 2 to 3 kilometers away, it is still accessible via car or bus. The peacefulness and tranquility of the area more than make up for the distance, offering a serene escape from the hustle and bustle of city life. The beautiful mountain views and the location's strategic position for hikes further add to its charm.
Parking at the hotel is convenient and free, although during snowy conditions, chains might be necessary. Overall, Pinia Hotel & Resort stands out for its excellent location, making it a perfect choice for those looking to immerse themselves in nature and winter sports while enjoying a peaceful and serene environment.
Breakfast
Despite the overwhelmingly positive feedback, there are occasional mentions of improvements needed, such as more variety, low-quality tea and coffee options and some items being served cold. Additionally, a few guests found the breakfast room noisy and occasionally experienced delays in service.
Overall, the hotel offers a highly rated breakfast experience with a plethora of options and attentive service, catering well to both children and adults, thus enhancing the overall stay for many guests.
Dinner
The dinner service, described as great and well-organized, contributes to the pleasant dining experience. The quality of dishes, often highlighted as good and fresh, added to the overall satisfaction. Several guests mentioned that they found great value in the half-board options, where breakfast and dinner met their expectations for quantity and taste.
However, some guests pointed out areas for improvement. Issues such as repetitive menus, under-seasoned dishes and occasional food quality fluctuations were mentioned. The buffet at times felt overpriced to some visitors, especially when drinks were not included and were charged extra. The evening buffet also received mixed reviews concerning organization and temperature of the meals.
Vegetarian options were present but limited and some guests noted that the selection could be more diverse. Despite these occasional drawbacks, many guests found the dinner experience enjoyable and satisfying, frequently praising the quality and service of the hotel's cuisine.
Rooms
However, there are notable areas for improvement. Several reviews point out that the rooms are often small with outdated décor and worn-out furniture. Inadequate maintenance is another recurring theme with mentions of malfunctioning bed frames, broken furniture and poor lighting. Noise levels between rooms are frequently criticized and issues like missing toiletries, a lack of refrigerators and inconsistent room servicing contribute to an overall sense that the rooms do not completely meet a 4-star standard.
While the hotel boasts a nice pool, sauna area and scenic views, it is evident that the rooms could benefit from significant renovations and updates to enhance guest comfort and satisfaction.
Beds
However, there are notable issues that future guests should be aware of. A recurrent comment is the softness of the mattresses, which many found excessively pliable and uncomfortable, even leading to poor sleep for some. Beds are often described as narrow and there are frequent mentions of double beds being just two small beds pushed together, resulting in an uncomfortable gap. Several mentions of broken or malfunctioning bed frames further add to the discomfort and extra beds were notably narrow and creaky.
Additionally, the general size of the beds seems to be a concern with some guests finding them too small for adult use. Cleanliness also raises concerns with instances of stained beds and dirty sofa beds noted by some reviewers.
Overall, while the beds at Pinia Hotel & Resort have received praise for comfort from some, potential guests should be prepared for inconsistencies and some discomfort as highlighted by several reviews.
Cleanliness
However, not all reviews were glowing. Some guests reported issues with dust in common areas, dirty carpets and inconsistent cleaning services. Specific criticisms included dirty hotel rooms, stained curtains and malfunctioning bed frames. Several comments pointed to common areas needing more thorough and regular cleaning with some guests finding hallways and certain public spaces not properly maintained. Despite these criticisms, the hotel's cleanliness overall was found satisfactory by a majority, often praised as being well-kept with clean and modern facilities.
Staff
The multilingual abilities of the main staff, particularly in English and German, have been appreciated, helping international guests feel more at ease. Families especially benefit from the child-friendly attitude of the personnel who often go out of their way to assist, such as helping with strollers. The positive atmosphere is enhanced by the many smiles and the attentive, humane service provided.
Despite the overwhelmingly positive remarks, there are occasional mentions of less favorable experiences, including some confusion and unprofessional behavior at the reception. However, these instances seem to be exceptions rather than the norm. Overall, the hotel's staff leave a lasting impression of warmth, helpfulness and a strong commitment to guest satisfaction.
Wi-Fi
Spa
However, there are several areas where the spa could improve. The wellness area is frequently criticized for needing improvements and being outdated. Guests have pointed out that the pool is cold and small and the jacuzzi is insufficient. The wellness area also requires reservations and some services come with extra charges, such as the whirlpool and sauna, which some find too small or in poor condition. Overbooking and inadequate appointment availability for massages are common issues, leading to dissatisfaction. Maintenance concerns are also noted, such as some spa attractions not working and the steam sauna being smelly.
Overall, while Pinia Hotel & Resort's spa has elements that are admired by its guests, significant improvements in space management, maintenance and additional charges are necessary to enhance the overall wellness experience.
Gym
Pool
For families, the resort stands out with its large swimming pool and additional amenities like water toys and some kid-friendly animation. The room cleanliness and the resort's sauna also received positive remarks, enhancing the family-friendly appeal of the establishment.
Although some reviews mentioned that the pool water was very cold and the pool area quite small for the size of the hotel, free access during certain hours (typically mornings until 12 PM) was appreciated. However, access beyond these hours, as well as use of the whirlpool, sometimes required an additional fee, which was a point of contention for some guests.
Despite some feedback regarding the indoor pool being often occupied and not sufficiently warm, many guests still enjoyed the availability of both the pool and whirlpool. Cleanliness issues were occasionally noted, but these did not overshadow the generally positive impressions of the pool facilities at Pinia Hotel & Resort. Overall, while there are some areas for improvement, the pool remains a highlight for many guests, especially families seeking a fun and relaxing experience.
Family
The resort provides numerous activities tailored for kids, such as animation programs, workshops and even a fun mascot that makes breakfast visits. Families can also enjoy well-organized ski storage and a ski school for winter activities. The hotel's focus on family-centric services extends to practicalities like providing baby cribs and spacious family rooms, though some guests noted that the family rooms could be a bit cluttered.
Overall, the Pinia Hotel & Resort ensures a pleasant and enjoyable experience for both parents and children with ample activities and a welcoming environment that makes it an excellent option for a family getaway.
Ski
The resort boasts a beautiful setting close to the ski slopes, offering guests breathtaking views and easy access to the pistes. It's within walking distance to several ski slopes and is a short drive from others, enhancing its appeal for those who prefer different terrains. Notably, Labska slope is frequently mentioned, highlighting its significance in the area.
Ski schools nearby, including an excellent on-site ski school, cater to those looking to improve their skills. The presence of a brand new ski cellar with lockable lockers and additional ski rooms, contribute to a well-rounded ski-friendly experience.
Despite its many advantages, some reviews pointed out a few drawbacks, such as the nearby ski lift not working and occasional unprepared slopes. Additionally, the hotel's lift doesn't connect directly to the Spindlermühle ski area, requiring transportation via ski bus. Some guests found the ski rental process requiring patience, indicating room for improvement.
Overall, Pinia Hotel & Resort is ideal for skiing without the stress of crowds, providing convenient amenities and an excellent location for ski lovers.
4 Star
However, there are numerous critiques that cannot be ignored. Multiple guests have pointed out that the rooms do not meet the cleanliness and quality one would expect from a four-star hotel. Issues such as dirty curtains, limescale, crumbling shower handles, a lack of minibars and technology that needs improvement are frequently mentioned. Additionally, some guests faced difficulties reaching the property due to uncleared snow and roads.
The disappointment extends to the spa facilities and the availability of drinks with several reviewers indicating that these areas fall short of four-star standards. Overall, while certain aspects of the hotel might meet four-star criteria, a significant number of reviews suggest that the hotel more accurately corresponds to a three-star rating, falling short in several key areas that define a four-star experience.
Business
However, some areas require improvement. There is no dedicated work area and certain business facilities seem to be overlooked. Reservations for business rooms are not optimal and the lack of business suits can be a drawback. Despite these inconveniences, the hotel still presents itself as a suitable option for business travel, balancing its shortcomings with key amenities and efficient service.
Indoor Pool
Honeymoon
Romantic
Dog Friendly
Yes, Pinia Hotel & Resort has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Pinia Hotel & Resort.
Yes, Pinia Hotel & Resort welcomes dogs.
No, parking facilities aren't available at Pinia Hotel & Resort.
No, Pinia Hotel & Resort doesn't have a gym.
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