Split Rock Resort is highly praised for its beautiful and convenient location nestled in a scenic, wooded area with easy access to popular attractions like Pocono Raceway and nearby ski resorts. The serene surroundings enhanced by a charming lake and various hiking trails make it an ideal spot for those seeking both relaxation and outdoor adventures.
Breakfast and dinner experiences at the resort receive mixed feedback. While some guests enjoy the tasty and rewarding breakfast buffet and amazing takeaway food from the bar, others report logistical issues, inconsistent quality and limited availability, particularly during weekdays. Dinner service also has room for improvement with several complaints about limited options, slow service and occasional food quality issues.
Accommodations at Split Rock Resort vary with guests appreciating the spacious, apartment-like layouts of some rooms which feature full kitchens, comfortable beds and modern amenities. However, there are frequent mentions of dated décor, poor maintenance and cleanliness issues across many rooms and common areas, indicating a need for significant updates and better housekeeping practices.
The staff at the resort are often commended for their friendliness and professionalism with specific individuals receiving praise for excellent service. Nevertheless, inconsistencies in service quality and a slow check-in process are noted, pointing to areas needing enhancement.
WiFi connectivity stands out as a major drawback with numerous reports of weak or non-existent internet service affecting guests’ ability to connect their devices and stream content. The lack of reliable internet access remains an ongoing frustration for many visitors.
The pool facilities offer a mixed experience. The indoor pool is warmly regarded by families, though the outdoor pool and general pool maintenance receive criticism for cleanliness and overcrowding. The resort’s waterpark, while appreciated by some, is considered small with varying guest satisfaction.
Split Rock Resort proves to be a family-friendly destination with a host of activities catering to children and families, from a variety of games to daily activities and excursions that promote family bonding. Positive feedback includes the spacious and comfortable environment, which enhances the overall family vacation experience.
Golf-related amenities, particularly the mini golf course, face considerable dissatisfaction due to poor maintenance and availability issues, impacting the guests’ recreational options.
The resort's beds earn mixed reviews with primary beds often described as comfortable and cozy, whereas alternative sleeping options like sofa beds receive negative feedback for being uncomfortable or broken.
In summary, while Split Rock Resort thrives on its beautiful location, family-friendly activities and welcoming staff, it needs to address significant issues related to room updates, dining consistency, WiFi connectivity and general maintenance to enhance the overall guest experience.
The Holiday Inn Express & Suites White Haven - Poconos by IHG garners praise from guests for its convenient location and excellent amenities, making it a preferred choice for travelers visiting the beautiful Poconos region. Strategically situated near major highways, the hotel provides easy access to popular attractions like the Jack Frost and Big Boulder ski resorts and local parks, appealing to both outdoor enthusiasts and families. The site's proximity to practical amenities such as gas stations and fast-food options further enhances its convenience for travelers.
Guests laud the hotel's breakfast offerings, which provide a variety of satisfying options, from traditional staples to sweet treats like cinnamon rolls. The breakfast buffet is consistently noted for its plentiful and fresh selections, managed by a dedicated staff ensuring a great start to the day. The positive reviews extend to the hotel's rooms, appreciated for their cleanliness, spaciousness, and modern décor. The comfortable bedding is particularly highlighted, contributing to restful stays.
Cleanliness is a defining feature at this hotel, with guests routinely impressed by the immaculate rooms and common areas, supported by friendly and efficient staff. The staff’s exceptional hospitality is another standout aspect, regularly mentioned in reviews for creating a welcoming and accommodating environment. Staff members like Linda and Anthony receive special recognition for their attentive service, enhancing the overall guest experience.
The indoor pool, along with a hot tub, is appreciated for providing a relaxing and clean space, making it particularly popular with families. The hotel’s ability to cater to families is further evidenced by its room flexibility and dietary options, earning it a reputation as a comfortable and enjoyable choice for those traveling with children.
For ski enthusiasts, the hotel is ideally located near top ski areas, serving as an excellent base for affordable ski trips with easy access to the slopes. Moreover, guests often remark on the comfort of the beds as a highlight of their stays, emphasizing the quality and cleanliness of the bedding which contributes to a restful experience.
Overall, the Holiday Inn Express & Suites White Haven - Poconos by IHG offers a delightful combination of convenience, comfort, and friendly service, making it a favored destination for guests exploring the picturesque Poconos.
Comfort Inn & Suites Mount Pocono is widely regarded for its strategic location in the heart of Mount Pocono, making it a convenient base for exploring local attractions, dining, and shopping. Its proximity to the Kalahari Resort and Convention Center, among other key spots, makes it a top choice for families and event-goers. The hotel's location is frequently described as optimal, offering guests easy access to skiing, recreational activities, and essential amenities, leading many visitors to consider it the ideal lodging for their diverse travel needs.
Guests generally express satisfaction with the breakfast offering, which features a wide variety of options like waffles, eggs, and baked potatoes, complemented by an attentive and friendly staff. The breakfast buffet is noted for being well-stocked and organized, even if some guests suggest additional vegetarian choices.
In terms of accommodations, visitors appreciate the clean and spacious rooms, which are equipped with functional amenities like refrigerators and coffee makers. While some rooms may benefit from cosmetic updates, the overall comfort and cleanliness, coupled with comfortable beds, ensure a pleasant stay.
The hotel staff receives consistent praise for their friendliness, warmth, and professionalism. Front desk personnel, in particular, are commended for efficient and welcoming service, contributing to a seamless experience for guests. The housekeeping and kitchen teams add to this positive perception by maintaining a clean environment and a well-stocked breakfast area.
Despite the positive aspects, several areas for improvement are noted. The hotel’s Wi-Fi is reported to have connectivity issues, which may impact guests relying on internet access. While a fitness center is available, some equipment may require maintenance, and the pool area has faced occasional operational challenges. The bedding is mostly comfortable, although a few guests suggest improvements in mattress and pillow quality.
Overall, Comfort Inn & Suites Mount Pocono offers a clean, comfortable, and strategically located option with a commendable staff and satisfying breakfast, ensuring a generally enjoyable stay for many travelers.
Camelback Resort is widely celebrated for its picturesque location, providing a perfect blend of leisure and adventure. Its proximity to the ski mountain and a variety of eating choices adds to the allure, making it a favorite among families. Guests commend the resort for its clean rooms, well-maintained facilities, and friendly staff, enhancing the peaceful ambiance and ease of access to local attractions such as vineyards and towns. The resort's impressive amenities, including cafes, an arcade, and a structured indoor waterpark, cater to diverse interests, ensuring a memorable experience in a gorgeous setting.
The breakfast options receive a mixed response, with many highlighting the delicious buffet, especially the made-to-order omelettes. Despite the cost concerns, the quality and healthy options contribute to a generally positive dining experience. Dinner at Camelback Resort offers varied culinary options, with Trails End restaurant receiving praise, but overall dining choices could benefit from expansion to cater to diverse palates and family-sized budgets.
Rooms at Camelback Resort are spacious, clean, and well-maintained, with beautifully updated décor and convenient amenities such as fridges and microwaves, providing a comfortable retreat, especially for families. While cleanliness is generally highlighted as a strong feature, some areas require attention to fully meet guest expectations.
The staff is frequently praised for their exceptional service, contributing significantly to the resort's welcoming atmosphere. Attentive and accommodating, the team's impact on guest experiences is overwhelmingly positive. The aquatic experience at Camelback Resort is another highlight, with the indoor waterpark offering thrilling adventures and a safe environment for children. Despite occasional closures and crowd levels, the amenities like the indoor wave pool and arcade ensure endless fun for families.
Parking logistics are noted as an area needing improvement, with unexpected costs being a frequent concern. Camelback Resort shines as a destination for family getaways, offering numerous activities and a supportive staff that enhance the experience. With vibrant family-oriented amenities, the resort creates a kid-friendly haven perfect for bonding and enjoyment.
While bedding at Camelback Resort receives mixed feedback, the indoor waterpark consistently garners praise, enhancing the vacation experience and ensuring a unique and enjoyable stay. Overall, Camelback Resort provides an exceptional getaway with ample offerings for relaxation, adventure, and family enjoyment.
Chateau Resort & Conference Center is highly praised for its excellent location, offering a serene and quiet setting with stunning mountain views. Its proximity to attractions like Camelback, Great Wolf and Kalahari makes it convenient for those interested in skiing and seasonal foliage. Guests appreciate the reasonable prices for the quality and convenience of the location and the beautiful scenery, including picturesque lake and mountain views from the rooms, adds to the overall appeal.
Breakfast experiences vary with many guests enjoying the delicious and varied offerings of the buffet, as well as the friendly staff. Although the $18 per person charge for breakfast is seen as steep and some reported issues with availability, the food quality and taste generally receive favorable comments.
The resort's restaurant receives consistent praise for its fantastic quality of food and price efficiency with menu items like wings and pizza being particularly popular. Guests appreciate the ambiance enhanced by good music, though a few mention limited menu options and overpriced items. Nonetheless, the overall dining experience is positive.
Rooms at Chateau Resort & Conference Center receive mixed reviews. Many guests note the cleanliness, comfortable beds, spaciousness and amazing views from balconies. Some rooms feature helpful amenities like refrigerators and Keurig coffee machines. However, the rooms are also described as outdated and in need of upgrades with issues such as cracked bathrooms, old carpets and malfunctioning amenities. Some guests report unpleasant smells and the need for better maintenance.
Cleanliness reviews are mixed with some guests praising the clean and friendly environment, while others point out outdated and dirty carpets, maintenance issues and questionable cleanliness in bathrooms and pool areas. Unclean conditions and non-functional elevators are additional concerns mentioned.
The staff at Chateau Resort & Conference Center are a standout feature, receiving high praise for their friendliness and warm hospitality. Guests highlight the first-class customer service and positive demeanor of the team, which contributes significantly to the resort's inviting atmosphere.
The resort's pools are a notable feature with the outdoor pool area receiving praise for its cleanliness, heated water and beautiful views. The indoor pool, however, has mixed feedback with some appreciating it and others noting dirtiness and maintenance issues. Despite these inconsistencies, the pool area remains a popular choice for families and those seeking relaxation.
Beds at Chateau Resort & Conference Center are widely regarded as comfortable and cozy with many guests enjoying restful sleep. While some found the beds hard or the pillows worn, the overall sentiment is positive with the majority appreciating the comfort of their sleeping arrangements.
In summary, Chateau Resort & Conference Center offers a picturesque and convenient location with friendly staff and comfortable accommodations. While certain areas need improvement, the overall guest experience leans towards a pleasant and enjoyable stay, especially highlighted by the resort's views, dining options and inviting atmosphere.
Guests have raved about Mount Airy Casino Resort - Adults Only 21 Plus's beautifully appointed and modern rooms with exceptional service from the friendly and accommodating staff. The resort's facilities are clean and the atmosphere is described as beautiful and tranquil, providing a comfortable and enjoyable stay. Although some found the price to be high, many still believed it was worth it for the amazing and exceptional experience with customer service being a major highlight. While there were a few negative reviews, most guests had a positive experience and would highly recommend the hotel to others.
Country Inn & Suites by Radisson in Lehighton-Jim Thorpe, PA, is highly regarded for its convenient location, exceptional service, and comprehensive amenities, making it an ideal choice for travelers. Situated near the highway, the hotel provides easy access to local attractions such as Jim Thorpe and Beltzville State Park, catering to those interested in outdoor activities. Despite some traffic noise, the accessibility and strategic location are frequently praised by guests seeking adventure and local charm.
The hotel excels in providing a satisfying breakfast experience with a wide variety of well-maintained options sure to please diverse palates. While a few guests suggested more varied hot items and vegan-friendly options, the breakfast, complemented by the friendly staff, leaves a positive impression.
Guests commend the spacious, clean, and comfortable rooms, which are perfect for families, with amenities such as a kitchenette and TV area. The beds, generally described as cozy and conducive to a restful sleep, are occasionally noted for firmness, but overall contribute to guests' comfort.
Cleanliness is a standout feature, with the hotel maintaining high standards across rooms and common areas, including the lobby, pool, and breakfast facilities, fostering a neat and welcoming environment.
The staff's exceptional service enhances the guest experience. Known for their friendliness and accommodating attitude, the staff ensures a hospitable atmosphere, often cited as a significant factor in guests feeling valued and cared for during their stay.
The pool and hot tub offer inviting spaces for relaxation and enjoyment, praised for their cleanliness and availability. The pool area remains open late, adding to its appeal as a favored feature among guests.
In essence, Country Inn & Suites by Radisson in Lehighton-Jim Thorpe, PA, offers a memorable stay with a combination of strategic location, comfortable and clean accommodations, an excellent breakfast, and outstanding staff service, making it a solid choice for visitors exploring this scenic region.
The BEST WESTERN PLUS Poconos hotel offers a peaceful location for families and business guests near the Camelback Mountain Resort and Mount Airy Casino. The hotel features a heated indoor pool, with Whirlpool and fireplace suites available for romantic getaways. Nearby attractions include Crossings Outlet Mall, legendary ski slopes and Pocono whitewater rafting. Business travelers appreciate the proximity to Tobyhanna Army Depot, Walmart Distribution Center and Sanofi Pasteur. Amenities include a complimentary full breakfast, fitness center, business center with two computer stations and a 24-hour front desk. The hotel is 100% smoke-free and offers parking for the physically challenged.
Summary of reviews
The BEST WESTERN PLUS Poconos is a highly recommended hotel for its great location, convenience and proximity to popular attractions. Guests appreciate the easy accessibility to major highways and amenities and the peaceful and quiet surroundings make it easy to relax. While the breakfast experience varied, the hotel's amenities such as decent WiFi have received positive reviews. The rooms are comfortable and clean with beautiful decor and spacious layouts at an affordable price. The staff is friendly and accommodating and the hotel has taken measures to ensure cleanliness during the pandemic. The pool is a great feature with both indoor and outdoor options and the heated pool is a plus. While some guests found the beds uncomfortable, others found them to be very comfortable. The hotel is described as a nice one despite being a 2-star facility with a relaxing atmosphere and a convenient location. The fireplace in some rooms is a cozy and luxurious touch, although availability and functionality may vary. Overall, the BEST WESTERN PLUS Poconos offers a reasonably-priced option for travelers seeking a comfortable and clean stay in the Poconos region.
The Hampton Inn Lehighton - Jim Thorpe is highly praised by guests for its excellent location, making it a strategic entry point to a variety of attractions in the region. Travelers appreciate its proximity to the historic town of Jim Thorpe, Penn's Peak, and Blue Mountain Ski Resort, offering easy access for those interested in shopping, dining, and outdoor activities such as hiking and skiing. The hotel provides a quiet retreat despite its location near a highway, highlighted by its modern amenities and spacious rooms.
Guests consistently commend the complimentary breakfast for its diverse and high-quality selection, featuring both hot and cold options, with something for all dietary needs. The breakfast staff enhances the experience with their friendly service, contributing to the overall positive atmosphere of the hotel.
The rooms are noted for their cleanliness, spaciousness, and modern decor, ensuring a comfortable stay. The hotel’s pet-friendly policy and well-maintained amenities align with the expectations of the Hampton Inn brand. The professional and amiable staff further elevate the guest experience by attending promptly to needs and offering helpful local recommendations. Their commitment to maintaining a clean environment and ensuring a pleasant stay is consistently acknowledged by visitors.
The pool facilities, including a clean indoor pool and hot tub, are favorably received, especially by families. The facilities provide a relaxing space after a day full of activities. Although there are some minor mentions of colder water temperatures or excess chlorine, these do not detract significantly from the overall enjoyment.
The beds are generally considered comfortable, contributing to a restful stay amid a well-kept environment. Minor complaints about softness or flat pillows are outweighed by positive comments on the clean and comfortable bedding.
Overall, the Hampton Inn Lehighton - Jim Thorpe offers a reliable and inviting option for travelers. With its strategic location, exceptional service, and clean, comfortable accommodations, it remains a favored choice for those visiting the vibrant and picturesque area.
DoubleTree by Hilton Wilkes-Barre, stands out as an excellent choice for travelers seeking a blend of convenience, comfort and scenic beauty. Nestled in a tranquil hilltop location, it offers stunning views of the surrounding mountains and valley, while still providing easy access to I-81, local shopping, restaurants and key destinations like Mohegan Sun Arena and Wilkes University. Despite being close to major highways, guests appreciate the quiet environment and the effortless connectivity to the Poconos region, making it ideal for event-goers and casual travelers alike.
The hotel’s breakfast service is highly acclaimed, noted for its excellent array of hot, fresh and delicious options, including a friendly buffet setup at a reasonable price. While there are mixed reviews regarding whether breakfast should be included in the room rate, the overall quality, variety and value make it a highlight of many guests' stay. The on-site restaurant is also favored for dinner with great views and a welcoming atmosphere, ensuring that guests don’t have to venture far for a satisfying meal. Room service offers a convenient option for late arrivals.
Rooms generally receive praise for their cleanliness, spaciousness and comfort. Many guests describe the accommodations as modern and well-maintained with comfortable beds and large, clean bathrooms. However, there are occasional reports of issues such as musty smells, dirty spots and missing amenities like refrigerators and microwaves. Overall, the positive elements, including effective blackout curtains and a quiet environment, contribute to a pleasant stay.
Cleanliness throughout the property is mostly commended with well-kept grounds and tidy accommodations. Some guests, however, note the need for deeper cleaning and occasional problems like bugs and rough towels. Despite these issues, the friendly and professional staff help to maintain a welcoming and hospitable atmosphere, adding significantly to the overall positive experience.
The hotel's amenities, including the gym and pool areas, enhance the guest experience. The well-equipped gym and spacious, clean pool are appreciated by guests looking for relaxation and exercise. The indoor pool is a particular favorite, though there are some mentions of inconsistencies with the jacuzzi’s temperature.
Families find the hotel accommodating with facilities that cater well to children, such as a spacious pool and playground area. The friendly staff and convenient location also make it a family-friendly destination, although minor issues like noise from kids and occasional smells are noted.
Comfortable beds, although varied in firmness preferences, contribute to restful stays for many guests with numerous positive mentions of soft bedding and inviting queen-size beds. However, a few guests experienced discomfort due to hard mattresses.
In summary, DoubleTree by Hilton Wilkes-Barre, offers a well-rounded and enjoyable stay with its prime location, excellent dining options, comfortable rooms and friendly service. Minor inconsistencies in room quality and amenities are outweighed by the overall positive experiences, making it a reliable choice for travelers to the Wilkes Barre area.
Paradise Stream Resort is a highly recommended romantic retreat for couples seeking a lavish and intimate experience. The rooms provide top-notch amenities such as hot tubs, jacuzzis and private pools, which offered most guests a luxurious and private space to unwind. While some guests did note cleanliness issues with the pools and jacuzzis, many were impressed with the comfort and seclusion these features offered. The Champagne Tower rooms, in particular, left a lasting impression on guests due to their unique features such as a 7' champagne glass-shaped hot tub, a heart-shaped pool, a fireplace and a sauna. Although some guests reported occasional maintenance issues with the hot tubs, they still found them incredibly relaxing. Guests also enjoyed the Rock jacuzzi, pool and hot tubs, although some had issues with stained or dirty tubs and non-functioning jets. Some guests did criticize the need to pay for bubble bath and having to clean the jacuzzi area themselves. Despite these minor complaints, guests generally agreed that the jacuzzi and hot tub features were a highlight of their stay at Paradise Stream Resort.
Overall, The Woodlands Inn is an adequate option for those wanting a convenient location. While some found the rooms to be dated, others appreciated the proximity to their destinations. The free breakfast can be hit or miss, but the manager is responsive. Some cleanliness and functional issues were reported, such as dirty curtains and a faulty toilet, but the hotel has potential for improvement. The hotel does have stairs and some guests found the beds to be noisy. Budget-conscious travelers may want to consider this hotel.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 45 hotels in and around Split Rock