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Summary of reviewsComfort Suites Grayslake near Libertyville North is a popular choice for travelers due to its prime location and excellent amenities. Situated conveniently in a quiet, safe area, it offers easy access to nearby attractions like Lake County and the Metra for city trips, as well as local dining and shopping options. This strategic position is particularly advantageous for activities such as Navy graduations and visits to the Lake County Fairgrounds. The hotel's cost-effective offerings, combined with clean and well-maintained accommodations, make it an appealing option for families and other visitors.
Guests frequently commend the breakfast experience, noting the variety and quality of offerings that cater to different dietary preferences. Breakfast includes waffles, pancakes, eggs, bacon, and more, adding a delightful start to the day. The friendly staff and well-kept breakfast area contribute positively to guests’ overall experience.
The spacious and clean rooms are another highlight, with guests appreciating the comfortable beds and thoughtful room layout. The laminate flooring is especially favored, particularly by those traveling with pets. While most reviews praise the room conditions, minor critiques about maintenance and heating arise but do not detract significantly from the overall satisfaction.
Staff at Comfort Suites Grayslake are noted for their friendly and helpful demeanor, with particular kudos given to the front desk team for their professionalism and courtesy. The attentive service from management and maintenance staff enhances the welcoming atmosphere.
The hotel’s pool and hot tub are well-received as fun and relaxing amenities, especially during colder months. While there are occasional remarks about the need for improved cleanliness, the indoor heated pool remains a valued feature for families.
Dog owners find Comfort Suites Grayslake a welcoming place for their pets, appreciating the reasonable pet fee and practical room setup, which lacks carpeting, making it ideal for pet stays. Overall, the hotel delivers a high level of comfort and convenience, making it a favorable destination for travelers.
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