Springfield, 3370 East Battlefield Road37.157595,-93.225964(Show on Map)
8.2
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Best Western Courtview Hotel is highly praised for its strategic location, spacious accommodations, and attentive staff, making it a popular choice for visitors in the area. Situated near major highways and interstates, the hotel provides convenient access to local attractions, dining, and shopping options. Guests appreciate the quiet, safe surroundings and the property's clean, well-maintained environment. The affordable rates add to its appeal for both leisure and business travelers.
The breakfast offered is generally well received, with guests lauding the variety and quality of food items like eggs, sausage, and waffles, although some suggest improvements in daily variety. Rooms are noted for their ample size and cleanliness, resembling apartment-like suites with amenities such as full kitchens. Visitors are pleased with the modern decor and the overall comfort provided, despite minor pillow and cleanliness issues.
Cleanliness is consistently remarked upon positively, with guests noting attention to detail and tidy common areas contributing to a satisfactory stay. The staff are described as exceptionally friendly and accommodating, providing efficient and personable service throughout guests' visits, which adds significantly to the overall experience.
The outdoor pool and hot tub are popular amenities, appreciated for their cleanliness and refreshing qualities, although some guests mention the pool's cool temperature due to a lack of heating. The beds receive compliments for their comfort and cleanliness, offering a restful sleep for most, even though a few reviews mention firmness concerns.
Overall, Best Western Courtview Hotel excels in offering a combination of great location, comfort, cleanliness, and commendable service, with these factors driving positive guest experiences at the hotel.
Categories
Pool
Outdoor Pool
Honeymoon
Business
Accessible
Gym
Outdoor Pool
Room Types
Queen Beds Room with Two Queen Beds - Non-SmokingThe quadruple room offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
King Room - Non-SmokingThe double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.
King Suite with Spa Bath and Kitchenette - Non-SmokingThe double room's kitchenette, which has a microwave, is available for cooking and storing food. The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.
King Room with Bath Tub - Disability Access/Non-Smoking The double room offers air conditioning and a tea and coffee maker. The unit offers 1 bed.
Queen Room with Two Queen Beds and Bath Tub - Disability AccessThe quadruple room offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Disability AccessThe quadruple room offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
One-Bedroom King Suite with Kitchenette - Non-Smoking The double room's kitchenette, which has a microwave, is available for cooking and storing food. The double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.
One-Bedroom Queen Suite with Two Queen Beds and Kitchenette - Non-SmokingThe quadruple room's kitchenette, which has a microwave, is available for cooking and storing food. The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Location
Best Western Courtview Hotel boasts an enviable location that consistently garners praise from its guests. Nestled conveniently near major highways and interstates, it offers easy access to local attractions, shopping, and dining options. The inn is situated in a clean, safe area and is heralded for its proximity to numerous restaurants and theaters, making it an ideal choice for travelers seeking both convenience and comfort. Guests appreciate the quietness of the surroundings, which is complemented by easy access to routes including I-44, I-65, and I-60. The property is well-maintained, with thoughtful amenities and a good breakfast contributing to a positive lodging experience. The central location and affordable rates make it particularly appealing for those visiting the area for both leisure and business purposes. Whether attending nearby events or simply exploring, the hotel's strategic placement provides a seamless base from which to navigate the local scene.
Breakfast
Best Western Courtview Hotel offers a breakfast experience with varied feedback from guests, though the majority are positive. Guests frequently praise the plentiful and delicious offerings, noting a wide range of options that include eggs, sausage, biscuits with gravy, waffles, and fresh fruit. Many appreciate the hearty selection of hot and fresh items, which has helped some travelers save money by providing a filling start to the day.
The breakfast area is often described as clean and well-stocked, ensuring guests have a pleasant experience each morning. Staff responsiveness to refill items when needed is commendable, though some reviews mention occasional shortages of specific items like apple juice or coffee. There's also mention of breakfast lacking variety day-to-day, which some guests felt needed improvement.
Despite a few criticisms regarding limited options or disorganized presentation, the breakfast is generally seen as better than average compared to other hotels, with particular emphasis on its tasty offerings and good value given the room price. Overall, the breakfast at Best Western Courtview Hotel is usually well-received, providing a satisfying start to the day for most guests.
Rooms
Best Western Courtview Hotel offers guests exceptionally spacious and well-equipped accommodations, often described as resembling apartment-sized suites. The rooms consistently receive praise for their cleanliness and comfort, with many guests noting the comfortable beds and modern design. Suites are not only large but also thoughtfully equipped with amenities such as full kitchens and kitchenettes, which are particularly appreciated by travelers. The hotel successfully creates a welcoming atmosphere, enhanced by friendly and helpful staff. Despite some minor issues like small pillows and occasional cleanliness oversights, most visitors find the rooms to be a good value for the price. Guests also appreciate the quietness and accessibility of the rooms, making it a suitable choice for a comfortable stay in a convenient location.
Beds
The beds at Best Western Courtview Hotel receive considerable praise for their comfort and cleanliness. Many guests highlight the beds as very comfortable, with phrases like comfortable beds and extremely comfortable bed being common. The cleanliness of the bedding is also frequently noted, suggesting a consistent standard of hygiene alongside comfort. However, there are occasional mentions of firmness and some beds feeling uneven, though these concerns appear to be exceptions in the majority of the feedback. While some reviews point to issues like lumps or suboptimal firmness, the overall impression is that the beds are a strong point of the hotel. With several guests appreciating the extra pillows and large, comfy beds, the accommodations seem to offer a restful experience for most visitors.
Cleanliness
Best Western Courtview Hotel consistently impresses guests with its high standards of cleanliness and comfort. Many visitors highlight the hotel's clean and comfortable beds, emphasizing the significant attention given to maintaining a tidy environment throughout the property. The common areas, rooms, and bathrooms are routinely mentioned as being very clean, contributing to the overall positive experience.
The staff at Greenstay Inn & Suites also receives praise for being friendly, helpful, and attentive, often contributing to the guests' satisfaction. Guests appreciate the quiet and peaceful atmosphere, which complements the cleanliness, allowing for a comfortable and relaxing stay. The modern decor and renovations across the property also add to the overall appeal, providing a pleasant environment for travelers.
Though some minor issues were reported, such as concerns with the shower and occasional cleanliness lapses, these were exceptions rather than the norm. Guests generally find the location convenient, with easy access to nearby restaurants and highways, making it a well-rounded choice for visitors in the area. Overall, cleanliness, comfort, and courteous staff are the prevailing themes that make Best Western Courtview Hotel a favored choice for accommodations.
Staff
At the Best Western Courtview Hotel, the hospitality experience is defined by the outstanding staff who consistently leave a lasting impression on guests. The team is frequently described as exceptionally friendly, accommodating, and knowledgeable, creating a welcoming atmosphere from check-in to check-out. Whether interacting with the front desk, where employees are praised for their efficiency and friendliness, or engaging with other team members who go out of their way to assist with inquiries and requests, the staff’s dedication to providing great customer service shines through. Guests appreciate the helpful and polite demeanor of the hotel employees, noting their professionalism and readiness to ensure a pleasant stay. The warmth and kindness of the staff, coupled with their sense of humor, contribute significantly to the positive guest experiences, highlighting why the staff at Best Western Courtview Hotel are highly regarded by those who visit.
Pool
The outdoor pool at Best Western Courtview Hotel consistently garners praise for its cleanliness and inviting atmosphere. Guests frequently describe it as a highlight of their stay, noting its refreshing qualities and clear water. The pool's well-kept and nicely maintained appearance contributes significantly to the hotel's appeal. However, it is important to be aware that the pool is not heated, which can make the water quite chilly for swimming. While this may deter some from enjoying a dip, others appreciate the refreshing coolness of the water on a warm day. The pool is a decent size, offering ample space for relaxation and recreational activities, and the surrounding courtyard adds to its pleasant ambiance. Despite the lack of pool towels and early closing hours, the general consensus remains favorable, with many guests affirming the outdoor pool as one of the best features of the property. Additionally, the presence of a hot tub is noted for its relaxing qualities, complementing the overall pool experience.
FAQ
Yes, Best Western Courtview Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Courtview Hotel.
No, Best Western Courtview Hotel doesn't allow dogs.
No, parking facilities aren't available at Best Western Courtview Hotel.
