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Summary of reviewsDays Inn by Wyndham St Augustine/Historic Downtown enjoys high praise for its exceptional location. The hotel is conveniently situated near the historic district and key attractions like the old town, Fountain of Youth and St. George Street, making it an ideal choice for visitors looking to explore St. Augustine on foot. Its proximity to dining options, including an on-site 24-hour Denny’s restaurant, adds to the overall convenience.
Though the hotel does not offer complimentary breakfast, guests appreciate the on-site Denny's for its service and good breakfast options. Dinner at Denny's is also noted for being handy, though caution is advised during busy hours due to sometimes slow service and occasional cleanliness issues.
Guests report mixed experiences regarding the rooms. Many find them spacious and notably clean with effective blackout curtains that ensure a restful sleep. However, some guests note that the rooms and facilities are outdated and in need of significant maintenance, citing issues like poor air conditioning, leaking toilets and occasional presence of pests.
Cleanliness is another area where the hotel experiences varied reviews. Some guests praise the housekeeping staff for their efficiency and the general cleanliness of the rooms, hallways and pool area. However, others mention issues such as musty smells, mold and insufficient daily cleaning services.
The staff receive generally positive feedback for their courteousness and professionalism. The reception team is frequently highlighted for their welcoming and helpful demeanor and the housekeeping team is noted for being responsive and diligent. A few isolated reports of less friendly interactions do exist but are not the norm.
WiFi at the hotel is generally reliable and fast, although a few guests mention intermittent connectivity issues. Parking is also a significant plus with ample, well-lit and complimentary parking spaces available, although availability can sometimes be tight.
The hotel is family-friendly, offering a quiet and respectful environment suitable for family gatherings. Beds receive mixed reviews with some guests finding them very comfortable, while others report issues with firmness and cleanliness.
Pet owners will find the hotel accommodating as well with good policies for those traveling with dogs. There are some areas for improvement in terms of pet policies and additional charges, but most guests appreciate the pet-friendly atmosphere.
Overall, while the hotel offers a convenient and enjoyable stay due to its prime location and helpful staff, there are areas for improvement, especially regarding room updates and consistent cleanliness. Show more
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Categories
Dog Friendly Hotel
Days Inn by Wyndham St Augustine/Historic Downtown is a pet friendly hotel in St. Augustine.
Hotel with Parking
This Days Inn provides parking for guests visiting the historic downtown area. It's a budget-friendly option with the added benefit of on-site parking.
Family Friendly Hotel
Room Types
King Room - Non-SmokingThis air-conditioned room has a coffee machine and TV.
Deluxe King Room - Non-SmokingThis air-conditioned room has a coffee machine and TV.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned room has a coffee machine and TV.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned room has a coffee machine and TV.
King Room with Roll-In Shower - Mobility/Hearing Accessible - Non-SmokingThis air-conditioned room has an accessible bathroom with hand rails.
Deluxe Queen Room with Two Queen Beds - Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a shower. The quadruple room provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
Guest Reviews
6.7
Rated
Location
The Days Inn by Wyndham St Augustine/Historic Downtown is highly praised for its exceptional location. Guests appreciate its proximity to the historic district, making it easy to walk to St. Augustine's attractions, including the old town, the Fountain of Youth and various festivals and activities. The hotel is centrally located, offering convenient access to local sights such as the fort, Nombre De Dios Mission and St. George Street. Many reviewers highlight the ease of getting around the city and the benefit of being close to dining options, including an on-site Denny’s. The location is consistently mentioned as the best feature of the hotel with many guests enjoying the ability to explore the city on foot and the convenience of being near everything they wanted to see and do. The central location and the ability to easily access both the historic downtown and other tourist attractions contribute significantly to the overall positive reception of the hotel’s setting.
Breakfast
Days Inn by Wyndham St Augustine/Historic Downtown does not include breakfast with a stay, which has been noted by several guests. However, visitors have praised the convenience of having a 24-hour Denny's restaurant located on-site. The staff at Denny's received compliments for their service and the breakfast options there were considered very good. For those strolling through historic downtown and the bayfront area, starting the day with breakfast at Denny's proved to be a satisfactory solution despite the hotel itself not offering complimentary breakfast or coffee.
Dinner
Guests frequently mentioned the convenience of having an in-house Denny's restaurant at Days Inn by Wyndham St Augustine/Historic Downtown. Located on the property and easily accessible from the pool area, this 24-hour diner offers a familiar and dependable dining option for breakfast and other meals. Many appreciated the presence of the attached Denny's, highlighting that it added a unique charm to their stay. However, some guests advised caution during peak hours, noting that the restaurant could be understaffed, resulting in slow service. There were also mentions of dissatisfaction related to cleanliness and food quality. Nonetheless, for those seeking an easily accessible dining option, especially a well-known chain like Denny's, it remains a notable feature of the hotel.
Rooms
Guests at the Days Inn by Wyndham St Augustine/Historic Downtown had mixed experiences regarding the rooms at the hotel. Many reviews mentioned a commendable level of cleanliness with several guests noting rooms were "impeccably clean," "very clean," and "spotless." The spaciousness of the rooms was another frequently praised feature, offering a roomy and comfortable environment. The blackout curtains were highlighted for their effectiveness, ensuring a restful night's sleep.
In terms of location, guests appreciated the convenience, stating the hotel was only a ten-minute walk from downtown with good WiFi and proximity to essential amenities such as a Denny's on the property. The pool and hallways also received positive remarks for their cleanliness.
However, some areas for improvement were consistently mentioned. Numerous reviews indicated that the rooms and facilities were outdated and in need of significant renovations and maintenance. Issues such as a terrible smell, insufficient air conditioning, leaking toilets, clogged pipes and malfunctioning televisions and phones were frequently reported. Several guests were also troubled by the presence of cockroaches and an overall damp and musty feeling in the rooms.
Guests also highlighted specific cleanliness issues, such as dust bunnies under beds, dirty coffee makers and drainage problems in the bathtubs. Noise complaints were common, both from within the hotel and from neighboring guests.
Overall, while many guests found the rooms spacious and clean, the hotel's outdated facilities and frequent maintenance issues detracted from their experience. The convenient location and effective blackout curtains were positives, but the need for a major overhaul and consistent cleanliness was evident in the feedback.
Beds
The beds at Days Inn by Wyndham St Augustine/Historic Downtown have received a mixed reception from guests. On the positive side, many reviewers have praised the mattresses and pillows as comfortable and of good quality with some describing the beds as cozy, sizeable and firm yet comfortable. Several guests highlighted the comforting nature of the thick sheets and good bedding, indicating a favorable sleeping experience.
However, there were notable concerns as well. A number of guests found the beds to be overly firm or hard, which led to discomfort for some. Instances were reported where guests encountered beds with sags and protruding springs, significantly affecting sleep quality. Additionally, several reviews mentioned cleanliness issues with reports of dirty sheets, hairs from previous guests and unsatisfactory conditions of the room floors and bathrooms.
Overall, while some guests found the beds to provide a decent and restful night’s sleep, others felt the beds were much too firm or encountered maintenance issues that detracted from their experience.
Cleanliness
The Days Inn by Wyndham St Augustine/Historic Downtown presents a varied experience when it comes to cleanliness, according to guest reviews. On a positive note, several guests appreciated their clean rooms with comments indicating that the rooms were orderly and that housekeeping did a commendable job. Many mentioned that the overall cleanliness was satisfactory, highlighting clean hallways, floors and bathrooms. It was also noted that new, clean towels were provided daily and the cleaning staff were both helpful and courteous.
However, there were also recurring issues with cleanliness that affected some guests' experiences. While many rooms were described as clean, others reported unclean conditions, mentioning dirty floors, mold presence and a musty smell. Specific problems such as moldy tubs and sinks, clogged drains and even sightings of roaches and ants were noted. Some guests felt that the overall property, including the exterior and pool area, needed more attentive cleaning and maintenance. Additionally, it was pointed out that there were lapses in regular room cleaning during stays with some rooms not being serviced for multiple days.
In summary, while the hotel receives praise for its clean and orderly rooms from numerous guests, there are areas that require significant improvement in consistent cleanliness and maintenance to enhance the overall guest experience.
Staff
The staff at Days Inn by Wyndham St Augustine/Historic Downtown generally receive positive feedback for their professionalism and friendliness. Guests frequently highlight the courteous and polite nature of the reception team, who were described as welcoming and helpful. The ease of check-in processes and accommodating attitude of the front desk staff added to the overall pleasant experience for many visitors. Several reviews pointed out exceptional service from the housekeeping team, noting their responsiveness and efficiency.
Although there were some reports of individual staff members being less friendly or unwelcoming, these instances appeared to be exceptions rather than the norm. The majority of guests found the hotel personnel to be supportive and approachable with many specifically praising the accommodating and respectful manner of the front desk team. The hotel's customer service was often deemed satisfactory with staff members quick to address queries and assist with room changes or other needs.
Overall, the staff at this hotel are seen as a major asset, contributing to a positive stay with their friendliness and willingness to help. Despite a few isolated incidents of less-than-ideal interactions, the prevailing sentiment from the reviews showcases a dedicated and hospitable team.
Wi-Fi
When staying at the Days Inn by Wyndham St Augustine/Historic Downtown, guests generally found the WiFi to be strong and of good quality. Many reviews highlighted the efficient and sufficiently fast internet service, noting that the connection was decent in various parts of the hotel, including the rooms. Guests remarked on the quality and reliability of the WiFi with some experiencing no issues at all during their stay.
However, there were instances where the WiFi did not meet expectations. Some guests faced challenges with unstable connections, slow speeds or even periods where the internet was nonexistent. In specific cases, platforms like laptops had trouble connecting, although phones managed better.
Overall, while the WiFi at Days Inn by Wyndham St Augustine/Historic Downtown was generally appreciated by many for its reliability and speed, it did present intermittent issues for a few, highlighting areas for potential improvement.
Parking
Guests consistently appreciate the complimentary parking provided at Days Inn by Wyndham St Augustine/Historic Downtown. Many highlight the ample and spacious parking areas available, including well-lit parking lots that enhance security. The parking has been resurfaced, ensuring a smooth experience for drivers. However, some reviews indicate occasional difficulties with tight or scarce parking spaces, suggesting that availability may fluctuate. Despite these occasional concerns, the overall sentiment is positive with many guests satisfied with the convenient, free on-site parking.
Family
The Days Inn by Wyndham St Augustine/Historic Downtown offers a family-friendly environment, making it a suitable choice for a trip with loved ones. Guests have described the atmosphere as respectful and quiet, contributing to a home-like feel from the moment of arrival. Families who have stayed here highlighted the enjoyable experience for all ages, indicating it as a good spot for family functions and gatherings. The consistent inclusion of families among the guests and the lack of concerns related to family stays in the reviews further underline its appeal as a comfortable and welcoming destination for family visits.
Dog Friendly
Days Inn by Wyndham St Augustine/Historic Downtown is known for its pet-friendly environment, making it a comfortable option for travelers with dogs. The accommodations for dogs are good and the pet policies are generally accommodating, ensuring pets feel welcome. Guests have appreciated the ability to bring their pups along and stay with up to two puppies, which adds to the appeal of the hotel. Walking to the nearby old town with pets is a delightful experience for many. However, there are a few aspects that could use improvement, such as the designated pet area. Some guests reported confusion and issues regarding charges for their pets, including being charged twice or encountering unanticipated policies about leaving pets unattended or booking specific rooms. Despite these drawbacks, the overall experience for pet owners tends to be positive, highlighting the hotel's pet-friendliness and welcoming atmosphere for furry companions.
No, Days Inn by Wyndham St Augustine/Historic Downtown doesn't have any pool.
No, a spa isn't available at Days Inn by Wyndham St Augustine/Historic Downtown.
Yes, Days Inn by Wyndham St Augustine/Historic Downtown welcomes dogs.
Yes, parking facilities are available at Days Inn by Wyndham St Augustine/Historic Downtown.
No, Days Inn by Wyndham St Augustine/Historic Downtown doesn't have a gym.