Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Holiday Inn Express and Suites Saint Augustine North by IHG offers a favorable experience for both leisure and business travelers. Its strategic location just off I-95 affords easy access to downtown St. Augustine and nearby shopping venues, making it convenient for sightseeing and business travel. The quiet, safe, and well-maintained surroundings add to the pleasant atmosphere, making it a valuable choice for visitors in the area.
Guests are generally pleased with the breakfast offerings, highlighting the variety and quality available, with eggs, turkey sausage, and cinnamon rolls being particularly popular. The breakfast service is a valuable complimentary aspect of the stay, with efforts to maintain its diverse menu appreciated, despite occasional suggestions for improvement.
Accommodations at the hotel are often described as spacious and clean, with comfortable beds contributing to a restful stay. While the ongoing remodeling may cause minor inconveniences, the attentive housekeeping staff ensures a clean environment, both within the rooms and in common areas. The hotel maintains high standards of cleanliness, creating a welcoming atmosphere throughout.
The staff is frequently commended for their courteous and accommodating service. From the front desk to housekeeping, the team’s exceptional friendliness and professionalism enhance the overall experience. Specific staff members, like Nick and Kathy, receive praise for their knowledge and helpfulness, contributing positively to guest satisfaction.
While the pool facilities receive mixed reviews, the indoor pool provides convenience for relaxation and play, especially for families. Some maintenance and cleanliness issues have been noted, but the potential for an enjoyable experience exists with proper upkeep.
Overall, the combination of clean and comfortable rooms, friendly staff, and a strategic location make Holiday Inn Express and Suites Saint Augustine North by IHG a recommendable choice for travelers seeking a satisfying stay in the St. Augustine area. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel provides families with comfortable suites and a complimentary breakfast. Its location offers convenient access to both St. Augustine's attractions and nearby destinations.
Business Hotel
This hotel offers standard business amenities and meeting facilities. It provides a comfortable and convenient stay for business travelers.
Hotel with Gym
Offers a fitness center for guests who want to stay active. Provides suite accommodations, offering extra space for relaxation. Delivers a comfortable stay with fitness amenities.
3-Star Hotel
This hotel is known for providing a comfortable stay with standard amenities. It is a reliable option for travelers seeking a familiar and consistent experience. It is also listed among the best hotels in St. Augustine.
Hotel with Indoor Pool
This hotel features a heated indoor pool that is available for guests to use throughout the year. The pool is well-regarded by guests for its cleanliness and comfort, allowing for all-year-round swimming.
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Room Types
Standard Room with Two Queen BedsThis room features a microwave, mini refrigerator, and satellite TV.
Standard King RoomThis room features a flat-screen satellite TV, small refrigerator, and microwave.
Suite with Two Beds - Non-SmokingThis suite features a flat-screen satellite TV, small refrigerator, and microwave.
Suite - Mobility Access/Hearing AccessibleThis accessible suite features a flat-screen satellite TV, small refrigerator, and microwave.
Executive King Suite - Non-SmokingThis suite features a flat-screen satellite TV, small refrigerator, and microwave.
King Room - Hearing Accessible - Roll-in ShowerThis accessible room features visual door and telephone alarms. A flat-screen satellite TV is also provided.
King Room - Mobility Access/Hearing AccessibleThis accessible room features a flat-screen satellite TV and bath tub.
Double Suite with Bath Tub - Disability Access/Non-Smoking This accessible suite features a flat-screen satellite TV, small refrigerator, and microwave. A bath tub is also included.
Standard RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels.
Guest Reviews
7.1
Good
Location
The Holiday Inn Express and Suites Saint Augustine North offers a commendable and strategic location for both leisure and business travelers. Situated conveniently just off I-95, this hotel provides easy access to downtown St. Augustine, making it a mere 10 to 15-minute drive to the historic district. Guests appreciate the proximity to the outlet mall and other shopping venues, as well as a variety of dining options just moments away. The area is described as quiet, safe, and well-maintained, ensuring a pleasant and peaceful stay. The hotel's convenience is further highlighted by its accessibility to major highways, making it an ideal choice for both sightseeing and business travel. The combination of clean accommodations and a handy location makes it a good value for those visiting the St. Augustine area.
Breakfast
The breakfast experience at Holiday Inn Express and Suites Saint Augustine North by IHG received a largely positive reception from guests. Many noted the breakfast as a highlight of their stay, praising the variety and quality of offerings. Guests appreciated the wide range of options available, including eggs and both regular and turkey sausage, with some even labeling it as excellent or the best part of their visit. The cinnamon rolls also stood out as a popular choice. Despite these positives, some reviews mentioned areas for improvement, such as the need for more variety and availability of certain items like eggs and fruit. There were occasional comments regarding the breakfast bar being a bit sparse and lacking in clear labeling for cereals. However, the overall consensus remained favorable, with the breakfast consistently described as good, satisfying, and a valuable complimentary addition to the stay. The hotel's efforts to maintain a well-supplied and diverse breakfast service were acknowledged, even during challenging times like the COVID-19 pandemic.
Rooms
The Holiday Inn Express and Suites Saint Augustine North by IHG offers rooms that are generally spacious and clean, creating a comfortable environment for guests. The size of the rooms is consistently appreciated, providing ample space for relaxation. Many visitors commend the cleanliness of the rooms, reflecting the attentiveness of the housekeeping staff. Beds are often described as comfortable, contributing to a restful night's sleep. Additionally, the suites feature a smoke-free and pet-free environment, ensuring a pleasant experience for those with specific sensitivities.
However, the hotel is undergoing remodeling, which could affect parking availability and may occasionally lead to inconveniences due to ongoing maintenance work. While the rooms are frequently described as clean, some guests have reported issues such as insufficient towels, malfunctioning blinds, and incorrect amenities. Furthermore, certain facilities, such as shower pressure and cleanliness of the indoor pool, have been mentioned as areas needing improvement.
Overall, the Holiday Inn Express and Suites Saint Augustine North provides a positive experience with its spacious and clean rooms, supported by comfortable beds and friendly, helpful staff. It promises a satisfying stay despite occasional shortcomings that arise due to the current renovations and maintenance challenges.
Beds
The Holiday Inn Express and Suites Saint Augustine North by IHG receives generally positive remarks regarding its beds. Guests frequently comment on the comfort level, noting that the beds are soft and cozy, contributing to restful nights in clean and quiet rooms. Many appreciate the overall comfort of their stay, highlighting the beds as a key component. While the height of the beds poses a challenge for some, affecting ease of access, others still rate them as very comfortable. Some reviews suggest the need for occasional mattress replacement to maintain optimal comfort, but the spaciousness and cleanliness of rooms further enhance the guest experience. Exceptional comfort extends to the bedding with soft sheets adding an extra touch of luxury to the stay.
Cleanliness
The Holiday Inn Express and Suites Saint Augustine North by IHG is frequently praised for its exceptional cleanliness, with many guests noting spotless rooms, tidy hallways, and well-maintained common areas. Visitors often describe the property as clean and updated, highlighting the overall cleanliness and comfort of the facilities, alongside a pleasant atmosphere throughout the hotel. The clean environment extends to both the interior and exterior, making the hotel an inviting and comfortable choice for travelers. Guests generally appreciate the attentive housekeeping efforts, often describing their rooms as very clean and convenient. Despite some isolated incidents of cleanliness issues reported, the prevailing sentiment is one of satisfaction with the hotel's commitment to maintaining a high standard of hygiene.
Staff
The staff at the Holiday Inn Express and Suites Saint Augustine North by IHG is frequently praised for their courteous and accommodating nature. Guests describe them as exceptionally friendly and helpful, contributing positively to their stay. Many highlight the professionalism and warmth of team members at the front desk, with specific mentions of individuals like Nick and Kathy who were noted for their knowledge and courtesy.
There is considerable appreciation for the welcoming atmosphere provided by the staff during both check-in and check-out, with the night desk staff receiving high praise for their attentiveness. The housekeeping team is also recognized for being courteous and diligent, ensuring that guests experience a clean environment during their visit. Additionally, the breakfast team is noted for maintaining a steady supply of food, enhancing the morning experience for visitors.
Despite these positive reviews, there are occasional mentions of less favorable interactions, such as instances of rudeness or a lack of availability. However, these appear to be exceptions in an otherwise positive depiction of the team’s commitment to service. Overall, the staff's friendliness and helpfulness seem to be a significant highlight for many guests staying at the hotel.
Pool
The pool facilities at the Holiday Inn Express and Suites Saint Augustine North by IHG received mixed feedback from guests. Many appreciated the indoor pool's appeal and found it convenient, especially for children's playtime. The indoor pool's location was also noted as being convenient for those exploring downtown. Some guests mentioned they loved the indoor pool and found it perfect for relaxation. However, several reviews highlighted issues with cleanliness and maintenance. Problems included the pool being closed during stays, reports of a dirty and unsanitary environment, and issues with the pool's heater. Some described the outdoor pool area as not being particularly clean or inviting. Despite these drawbacks, other reviews mentioned enjoying the pleasant atmosphere of the pool area. Overall, the potential for a satisfying experience at the pool seemed reliant on successful maintenance and operational status.
Yes, Holiday Inn Express and Suites Saint Augustine North by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express and Suites Saint Augustine North by IHG.
No, Holiday Inn Express and Suites Saint Augustine North by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express and Suites Saint Augustine North by IHG.
Yes, Holiday Inn Express and Suites Saint Augustine North by IHG has a gym.