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Summary of reviewsQuality Inn Elkton - St Augustine South is appreciated by many guests for its tranquil location and accessibility. Nestled away from the bustling hub of St. Augustine, the hotel offers easy access to major highways, historic districts, and beautiful beaches, making it an ideal base for exploration. Guests find the area safe and quiet, with reasonable pricing and a pet-friendly environment adding to its appeal. The staff is frequently highlighted for their friendliness and helpfulness, enhancing the welcoming atmosphere of the hotel.
Breakfast receives a mix of reviews, with several guests enjoying the variety and quality of options such as hot waffles, eggs, and sausages. The inclusion of breakfast in the stay adds value. However, some guests note inconsistencies in food replenishment and quality, indicating room for improvement in managing stocks.
Rooms at the hotel offer useful amenities and are praised for their spaciousness and comfort. Despite this, cleanliness is a significant concern, with reports of stained linens, mold, and pests detracting from the experience. While some guests find their rooms clean, many feel a comprehensive overhaul in housekeeping is necessary.
The staff contributes positively to the overall experience, with numerous mentions of their patience, understanding, and efficiency in resolving issues. However, some guests experienced communication challenges, indicating an area for possible enhancement.
Beds are a highlight, frequently praised for their comfort, cleanliness, and quality, ensuring a restful sleep for most visitors.
In summary, while Quality Inn Elkton - St Augustine South has its strengths in location, staff friendliness, and bed comfort, improvements in cleanliness and breakfast management could significantly enhance guests' experiences. Show more
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Dog Friendly Motel
Motel with Swimming Pool
Outdoor Pool
Accessible Motel
Motel with Outdoor Pool
Room Types
Guest Reviews
5.5
Rated
Location
Nestled in a tranquil part of town, Quality Inn Elkton - St Augustine South boasts a convenient location that resonates well with guests. The hotel offers easy access to major highways and is centrally positioned, putting both the historic district and beautiful beaches within close reach. Visitors appreciate its proximity to downtown St. Augustine, which is just a short 10-minute drive away, making it an ideal base for exploring the city's rich history and charming restaurants. Although situated away from the bustling main hotel hub of St. Augustine, guests find the quiet location appealing and feel safe in the area. The combination of a good location with reasonable pricing makes this hotel a practical choice for travelers. Further enhancing the experience, the hotel is pet-friendly and staffed by friendly, helpful personnel who contribute to a welcoming atmosphere.
Breakfast
The breakfast experience at Quality Inn Elkton - St Augustine South offers a mix of opinions from guests. Many reviews highlight the positive aspects of their breakfast, noting a good selection with options such as hot waffles, eggs, and sausages. The variety and excellence of the breakfast were appreciated by several guests, offering a satisfactory start to the day for some. Additionally, the fact that breakfast is included with the stay adds value for travelers.
However, not all experiences were favorable. Some guests mentioned issues with the replenishment of food items, leading to empty trays before the official breakfast hours ended. This sometimes resulted in a lack of options for latecomers. Moreover, criticisms were directed at certain items such as the juice, which reportedly tasted watered down, and the presence of stale donuts. The inconsistency in quality and management of breakfast stocks seem to be areas needing improvement.
Overall, while there are strong points like the variety and presence of hot options, there are also significant drawbacks that affected some guests' experiences.
Rooms
Situated in a location praised by guests for its convenience and affordability, 'Quality Inn Elkton - St Augustine South' offers spacious rooms equipped with useful amenities like a refrigerator, microwave, iron, and blow dryer. Some guests noted that the rooms were quiet and adequately comfortable. The reception desk staff received positive remarks for their friendly service, enhancing the overall experience.
However, several areas in the hotel require significant improvements. Frequent complaints about the cleanliness of the rooms were highlighted, with issues ranging from stained towels and bedding to dirty walls and bathrooms. Instances of mold in mini fridges, rusted metal parts, and furniture requiring maintenance were also reported. The presence of pests like roaches and ants further detracted from the accommodation experience. Some rooms had musty odors, and others were not ready at the scheduled check-in time. Despite some guests finding the rooms clean upon arrival, general consensus pointed towards a need for deep cleaning and a comprehensive overhaul to uplift the overall quality.
Beds
The Quality Inn Elkton - St Augustine South is frequently praised for its comfortable beds, providing a cozy and restful experience for its guests. Many reviews highlight the beds as very comfortable, with some emphasizing their cleanliness and softness, contributing to an overall pleasant stay. Quality pillows and well-maintained sheets further complement the sleeping experience. While there is an occasional mention of lumpy and uncomfortable beds, the majority of feedback suggests that guests can expect a good night's sleep at this hotel.
Cleanliness
Quality Inn Elkton - St Augustine South has received mixed feedback regarding its cleanliness from guests. While the staff is praised for being friendly, accommodating, and knowledgeable about ADA service dog laws, the housekeeping service struggles to meet expectations. Some guests commend the efforts of the housekeeping team to communicate and provide attentive service, noting instances where rooms were clean or the bed condition was satisfactory. However, there are significant cleanliness concerns raised by many guests. Issues include unclean bathrooms with mildew, dirty floors, and sheets with alarming stains, such as blood. Common complaints involve insects, such as cockroaches and ants, and an unpleasant smell throughout the hotel. Overall, guests highlight the need for a thorough and more consistent cleaning approach to enhance the hotel's comfort and appeal.
Staff
The staff at Quality Inn Elkton - St Augustine South receives mixed feedback from guests, yet an underlying tone of friendliness and helpfulness prevails. Many reviews highlight the staff as being friendly, accommodating, and courteous, contributing positively to guests' experiences. Several comments specifically mention the front desk and management team as being excellent, wonderfully supportive, and quick to resolve issues. There is also appreciation for their patience and understanding, especially when dealing with guest concerns. However, some guests encountered unfriendly interactions and communication challenges. Overall, while there's room for improvement in areas like communication and consistency, the staff's willingness to assist and create a welcoming atmosphere stands out.
Yes, Quality Inn Elkton -St Augustine South has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn Elkton -St Augustine South.
Yes, Quality Inn Elkton -St Augustine South welcomes dogs.
No, parking facilities aren't available at Quality Inn Elkton -St Augustine South.
No, Quality Inn Elkton -St Augustine South doesn't have a gym.