Red Roof Inn PLUS+ St. Augustine

St. Augustine 29.91761000, -81.41423300 , 2445 State Road 16 (Show on Map)
6.6
Rated


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Summary of reviewsRed Roof Inn PLUS+ St. Augustine predominantly garners positive reviews, emphasizing its prime location, pet-friendly policies and comfortable accommodations. Guests appreciate the hotel’s convenient access to major highways and proximity to attractions like downtown St. Augustine and nearby shopping outlets. The surrounding area's abundance of dining options and easy access to stores add to its appeal. While the immediate area presents some challenges such as traffic congestion and sporadic construction, the overall location is highly valued.

The hotel is praised for its clean, spacious and comfortable rooms with particular commendation for the bedding, ensuring a restful stay. Despite this, some guests mention the need for better maintenance, notably regarding floor cleanliness and the presence of pests. The room amenities, such as microwaves and fridges, are occasionally found lacking, especially for those on longer visits.

Cleanliness standards receive mixed feedback: while the room interiors are often noted as clean and fresh, there are repeated reports of dirty floors and small, poorly maintained bathrooms. External areas also seem to require better upkeep.

Staff at the Red Roof Inn PLUS+ are generally described as friendly, helpful and professional. Guests particularly note the accommodating nature of the reception staff and the efficient housekeeping services. While a few instances of rude behavior and communication issues are pointed out, the overall impression of the staff remains positive.

The hotel's breakfast offerings receive significant criticism with many guests reporting disappointment over the limited and unsatisfactory 'grab and go' options. Inconsistent coffee availability and poor quality further negatively impact the breakfast experience.

WiFi service provides a mixed experience with some guests finding it adequate while others face connectivity issues, particularly in certain rooms. The beds, in general, are highlighted for their comfort and cleanliness, though there are occasional comments about firmness and some discomfort.

While the hotel's amenities, such as the business and fitness centers, are considered basic and perhaps not up to a three-star standard by some, its value for money and pet-friendly policies are notable. The Red Roof Inn PLUS+ stands out as a prime choice for guests traveling with pets, offering a welcoming environment without additional fees, which is a significant advantage over other accommodations.

In summary, Red Roof Inn PLUS+ St. Augustine is well-regarded for its convenient location, comfortable rooms and exceptional pet-friendly policies, despite some areas needing improvement in cleanliness, breakfast quality and amenities.
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Categories
Dog Friendly Hotel
This is a pet-friendly hotel.

Hotel with Free Wi-Fi
The Red Roof Inn PLUS+ provides complimentary Wi-Fi, allowing guests to stay connected. As a PLUS+ property, it offers enhanced amenities for a comfortable and connected stay.

Accessible Hotel
This hotel provides ADA amenities including communication assistance and a pool lift. Handicapped accessibility is available.

3-Star Hotel
This Red Roof Inn PLUS+ offers affordable accommodations with enhanced amenities. Its location in St. Augustine provides easy access to local attractions, making it a valuable option for budget-conscious travelers.

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Outdoor Pool

Room Types
Standard King Room Smoke Free This room features a flat-screen TV with cable channels. A coffee maker is provided as well.

Standard Room with Two Queen Beds Smoke Free This room features a flat-screen TV with cable channels. A coffee maker is provided as well.

Standard King Room Disability Access Roll-In Shower Non-Smoking This accessible room features a flat-screen TV with cable channels. A coffee maker is provided as well.

Superior King Room Smoke Free The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The double room offers a coffee machine, a seating area, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Premium Room with Two Queen Beds Smoke Free (Upgraded Bedding and Snack Box) The spacious double room offers air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Premium King Room Smoke Free (Upgraded Bedding and Snack Box) The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The double room provides a coffee machine, a seating area, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Premium King Room Disability Access Roll-In Shower Smoke Free (Upgraded Bedding and Snack Box) The spacious double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This wheelchair accessible double room features a coffee machine, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

Guest Reviews
6.6
Rated
Location
The Red Roof Inn PLUS+ St. Augustine is lauded for its highly convenient location, offering easy access to major highways like I-95, making it a central spot for travelers heading to nearby attractions. Its proximity to the outlets, which are just across the street, adds an appeal for those interested in shopping. The hotel is also not far from downtown St. Augustine and the beach with a short 10-15 minute drive to the historic district and other local attractions.

Guests appreciate the abundance of dining options within walking distance, such as Ruby Tuesday, Denny's and Cracker Barrel. The hotel's setting provides easy access to restaurants and stores, making it a convenient stop for quick meals or picking up essentials.

While there are mentions of some challenges, like traffic congestion and nearby construction, the overall consensus is positive about its strategic location. The property itself is noted for being well-maintained and providing good value, particularly in terms of its pet-friendly policy and quiet environment despite the bustling surroundings.

However, it's worth noting that a few reviews highlight concerns regarding safety and strange occurrences, which might be an important consideration for some potential guests. Despite these few downside mentions, the combination of accessibility, proximity to key areas, affordability and convenience for pet owners make Red Roof Inn PLUS+ St. Augustine a practical choice for many travelers.

Breakfast
Red Roof Inn PLUS+ St. Augustine receives significant criticism regarding its breakfast offerings. Despite being advertised as including breakfast, guests frequently reported that no breakfast was provided during their stay. The limited 'grab and go' options available were often unsatisfactory, mainly consisting of packaged snacks such as muffins, cereal bars and occasional fruits. Coffee availability was inconsistent with many guests mentioning non-functional coffee machines or poor coffee quality. The lack of variety and nutritious offerings left many visitors disappointed, particularly those who anticipated a more substantial meal. Some guests noted that breakfast was misleadingly promoted online, fostering further dissatisfaction. Overall, the breakfast experience at this hotel falls short of guests' expectations and needs improvement to meet advertised standards.

Rooms
The Red Roof Inn PLUS+ in St. Augustine offers rooms that are consistently praised for their cleanliness and good value. Many guests have found the rooms to be spacious, comfortable and correctly depicted in the promotional photos. The beds and bedding often receive compliments for being fresh and comfortable, which contributes to an overall positive stay.

However, there are some recurring issues. Frequent complaints about missing amenities such as microwaves and fridges may be a consideration for those planning longer stays or requiring these facilities. The floors and maintenance of the rooms appear to need attention, as there are mentions of dirty floors and occasional moisture problems in the bathrooms. Additionally, several guests noted a damp smell in the rooms and the presence of pests, which detracts from the otherwise clean appearance.

The location is generally appreciated, particularly for rooms facing the pool and courtyard, which tend to be quieter. However, noise from nearby highways is a noted disturbance for some. For guests sensitive to odors, there have been reports of cigarette smoke and other unpleasant smells.

In summary, while the Red Roof Inn PLUS+ offers clean and comfortable accommodation at a great value, attention to maintenance and the provision of missing amenities would significantly enhance the guest experience.

Beds
While staying at the Red Roof Inn PLUS+ St. Augustine, guests frequently commented on the comfort of the beds, noting they were generally very comfortable. Many appreciated the variety of pillow firmness options, which helped enhance their sleeping experience. Cleanliness of the beds and linens also received positive remarks with some guests noting that everything seemed very clean and well-maintained. The availability of different pillows to choose from and the comfort of the mattress were highlights for many.

However, opinions varied with some guests finding the beds a bit hard or stiff and there were occasional mentions of dirty bed sheets or bedding smelling of sweat. A few guests experienced discomfort, citing issues such as beds being too firm, sinking in the middle or even causing pain upon waking. Despite these outliers, the overall consensus leaned towards a positive experience with comfortable beds contributing to a good night's rest.

Cleanliness
The Red Roof Inn PLUS+ St. Augustine receives mixed feedback regarding cleanliness from its guests. On a positive note, many guests highlight that the rooms themselves are generally clean, comfortable and well-sized with bedding described as super fresh and clean. Several reviews point to the overall neatness and the sanitized condition of the rooms with some guests appreciating the clean and tidy atmosphere, mentioning that the rooms are well organized and quiet.

However, a recurring issue is the condition of the floors, which multiple reviewers describe as dirty, sticky or in need of more frequent and thorough cleaning. This problem persists, causing some discomfort among the guests. Additionally, there are comments about the bathrooms being very small and needing better maintenance, along with observations of rust and poor ventilation.

The external areas of the facility also attract criticism with several guests pointing out dirtiness and the need for better upkeep. Issues such as dusty conditions, the presence of bugs and insufficient cleaning services are mentioned as areas needing improvement.

In conclusion, while the Red Roof Inn PLUS+ St. Augustine appears clean and comfortable in many aspects, significant attention to floor cleanliness and overall maintenance could enhance the guest experience further.

Staff
The staff at the Red Roof Inn PLUS+ St. Augustine have garnered varied reviews, overwhelmingly highlighting their friendly and helpful nature. Many guests appreciated the accommodating reception staff who often went above and beyond to extend check-out times and provide assistance. Words like fantastic, wonderful and courteous came up frequently, illustrating an overall positive impression.

Guests repeatedly noted the helpfulness of the front desk clerks, praising individuals like Tonya for their exceptional service. Housekeeping too was described as efficient and responsive, maintaining clean facilities and ensuring guests had what they needed.

However, not all experiences were entirely positive. There were occasional mentions of rude behavior from some front desk staff and a few instances where communication appeared to be lacking—particularly regarding special requests and problem-solving. Despite these few negative remarks, the broader consensus remains that the staff is professional, pleasant and dedicated to enhancing the guest experience.

Wi-Fi
Many guests of the Red Roof Inn PLUS+ St. Augustine had varied experiences with the hotel's WiFi service. While some appreciated that WiFi was included and found the internet to be good or okay, others reported significant issues. Complaints included an inability to connect, trouble maintaining a stable connection, weak signal strength and the WiFi not reaching certain rooms. Overall, it appears that while the WiFi can be satisfactory for some, it may be unreliable for those with specific connectivity needs or those located farther from the signal source.

3 Star
The Red Roof Inn PLUS+ St. Augustine offers a reasonable price for travelers, particularly those not seeking luxurious accommodations. While the business center is modest, consisting of a small desk in the corner of a room, it serves basic needs. The fitness center, described as below average and poorly equipped, might not meet the expectations of those looking for extensive workout facilities. Some guests question the hotel's three-star rating, indicating it might not fully align with that classification.

Dog Friendly
Red Roof Inn PLUS+ St. Augustine is a top choice for travelers bringing their furry friends. Pets, including dogs of all sizes, are warmly welcomed at no extra charge, making it a great option for pet owners. This hotel is praised for its pet-friendly environment and offers plenty of space for dog walking, ensuring that pets feel comfortable and at home. It stands out as many other accommodations impose weight limits and additional fees, but here, dogs stay for free. It's noted as one of the best pet-friendly hotels around and users appreciate the convenience it offers for their pets. While some feedback mentions dogs barking or minor issues, the overall sentiment is positive, highlighting the property's accommodating nature for guests traveling with pets.


Yes, Red Roof Inn PLUS+ St. Augustine has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Red Roof Inn PLUS+ St. Augustine.

Yes, Red Roof Inn PLUS+ St. Augustine welcomes dogs.

No, parking facilities aren't available at Red Roof Inn PLUS+ St. Augustine.

No, Red Roof Inn PLUS+ St. Augustine doesn't have a gym.

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