The Magnolia Hotel, St Augustine Downtown Historic District, FL
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Summary of reviewsThe Magnolia Hotel, St Augustine Downtown Historic District, FL, draws overall positive feedback for its location, staff and comfortable rooms, but there are areas needing significant improvement.
Located strategically within St. Augustine's historic district, the hotel offers easy access to key attractions, historic sites and dining options, making it a convenient spot for tourists. Guests appreciate the quiet, safe setting away from heavy traffic, enhanced by proximity to hop-on, hop-off train tours and the Welcome Center, adding value to their stay.
Breakfast at the hotel receives mixed reviews. Many guests found the continental breakfast satisfactory with a good variety of hot and fresh items, served in a clean, friendly environment. However, some were disappointed by the limited selection and the temporary grab-and-go format during COVID-19, which did not meet their expectations.
Guests generally find the rooms to be spacious, well-equipped and comfortable. Cleanliness garners mixed reviews with some rooms being described as neat and tidy, though many point out issues such as outdated decor, worn furniture, dirty carpets and inadequate housekeeping. The hotel would benefit from renovations and enhanced cleaning protocols.
Staff interactions are reported as a mixed experience. Many guests praise the helpful and friendly demeanor of receptionists and housekeeping staff with some staff members receiving special commendations for their service. Conversely, criticism is directed towards certain morning staff and instances of unfriendliness or inattentiveness.
WiFi experiences are inconsistent with some guests enjoying good internet speed, while others faced intermittent connections and poor signal strength.
The pool facilities have received mixed feedback; while some enjoyed the clean pool and its positioning, others noted its small size, occasional dirtiness and maintenance issues such as cold water and a broken hot tub.
Beds have garnered varied reviews. Several guests find the beds comfortable and appreciate large king-size beds, but issues like small pillows, sagging mattresses and noisy bed frames have also been reported.
Overall, despite the favorable location and friendly staff, areas such as cleanliness, pool maintenance, WiFi connectivity and breakfast options could be improved to enhance the stay experience at this Radisson property.
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Located strategically within St. Augustine's historic district, the hotel offers easy access to key attractions, historic sites and dining options, making it a convenient spot for tourists. Guests appreciate the quiet, safe setting away from heavy traffic, enhanced by proximity to hop-on, hop-off train tours and the Welcome Center, adding value to their stay.
Breakfast at the hotel receives mixed reviews. Many guests found the continental breakfast satisfactory with a good variety of hot and fresh items, served in a clean, friendly environment. However, some were disappointed by the limited selection and the temporary grab-and-go format during COVID-19, which did not meet their expectations.
Guests generally find the rooms to be spacious, well-equipped and comfortable. Cleanliness garners mixed reviews with some rooms being described as neat and tidy, though many point out issues such as outdated decor, worn furniture, dirty carpets and inadequate housekeeping. The hotel would benefit from renovations and enhanced cleaning protocols.
Staff interactions are reported as a mixed experience. Many guests praise the helpful and friendly demeanor of receptionists and housekeeping staff with some staff members receiving special commendations for their service. Conversely, criticism is directed towards certain morning staff and instances of unfriendliness or inattentiveness.
WiFi experiences are inconsistent with some guests enjoying good internet speed, while others faced intermittent connections and poor signal strength.
The pool facilities have received mixed feedback; while some enjoyed the clean pool and its positioning, others noted its small size, occasional dirtiness and maintenance issues such as cold water and a broken hot tub.
Beds have garnered varied reviews. Several guests find the beds comfortable and appreciate large king-size beds, but issues like small pillows, sagging mattresses and noisy bed frames have also been reported.
Overall, despite the favorable location and friendly staff, areas such as cleanliness, pool maintenance, WiFi connectivity and breakfast options could be improved to enhance the stay experience at this Radisson property.
Inn Taking Steps Towards Sustainability
Inn with Swimming Pool
Outdoor Pool
Accessible Inn
3-Star Inn
Inn with Outdoor Pool
Guest Reviews
Located in the charming historic district of St. Augustine, the Country Inn & Suites by Radisson offers a stay that many guests find to be in a favorable location. While there are mixed opinions about the precise distance to downtown—some noting it's a bit far for walking, roughly 1.6 miles—most reviews highlight the convenience of being near key attractions, historic sites and dining options. The hotel is described as close enough to downtown to avoid heavy traffic yet sufficiently near to access dining and entertainment options easily. Guests appreciate its quiet and safe setting, making it a nice retreat from the busier parts of the city.
Notably, the hotel is conveniently located near the hop on-hop off train tours and provides easy access to the Welcome Center, enhancing the overall visitor experience. Proximity to essential amenities like shopping, dining and historic district activities is repeatedly praised with many guests particularly enjoying the short driving distance to various sights. The location's ease of access and decent parking facilities add to the favorable impressions.
For those who value convenience and proximity to St. Augustine’s historic charm, the Country Inn & Suites by Radisson provides a solid choice with its strategic yet peaceful placement in the city’s historic district.
Visitors to the Country Inn & Suites by Radisson in St. Augustine Downtown Historic District have mixed feelings about the breakfast experience. On the positive side, many guests appreciated the good selection for a typical American continental breakfast with some noting that the breakfast options were sufficient and better than what they’ve encountered at comparable hotels. There were commendations for a nice variety and the availability of hot and fresh items. Several guests enjoyed the breakfast, finding it adequate for their needs and were pleased with the basic yet satisfying offerings. Positive comments also highlighted the clean and friendly environment provided by the helpful staff.
However, there were consistent critiques focused on the limited variety and repetitive nature of the breakfast offerings. Many guests found the breakfast to be minimalistic, especially those who visited during the period when the hotel provided "grab and go" bags due to COVID-19 restrictions. These bags generally contained an apple, a granola bar, a muffin and a bottle of water, which many found disappointing and insufficient compared to the advertised hot breakfast buffet. Several reviews indicated dissatisfaction with this setup, calling it inadequate and not representative of a true breakfast service. There were also remarks about poor replenishment of items and lack of availability.
In summary, while the basic continental breakfast meets the expectations of some guests, the limited choices and temporary grab-and-go format have left many feeling disappointed. Potential visitors should be aware that breakfast offerings might be more modest than advertised, which has led to mixed reviews overall.
The rooms at The Magnolia Hotel, St Augustine Downtown Historic District, FL, have received a mix of reviews from guests. Positive feedback highlights that the rooms are spacious, well-equipped and come with comfortable beds. Some guests appreciated the cleanliness and found them to be neat with necessary amenities, describing specific rooms as very nice and clean. The large room sizes were also noted favorably by several reviewers.
However, a significant number of guests mentioned that the rooms are outdated and in need of renovation. Issues such as worn furniture, old decor and out-of-date fixtures were commonly pointed out. Cleanliness was a recurrent problem with reports of dirty carpets, musty odors and insufficient housekeeping. Some specific complaints included uncomfortable bedding, dampness, malfunctioning air conditioners and noisy surroundings. Bathrooms also seem to need more attention with guests noting slow drains, dirty tubs and inadequate cleaning.
In summary, while some guests found the rooms spacious and comfortable, there is a clear need for the hotel to address the outdated decor, improve cleanliness and perform regular maintenance for a more consistent guest experience.
The reviews for the beds at Country Inn & Suites by Radisson, St. Augustine Downtown Historic District vary widely in guest experience. Several guests found the beds to be comfortable, describing them as comfy, super comfortable and nicely made. There were also mentions of large and comfortable king-size beds. However, many guests reported discomfort, noting issues such as small and flat pillows, sagging mattresses that could use replacement and thin, unclean sheets. Some reviewers highlighted problems with bed frames, including noisy or protruding parts that even led to injury. Despite the inconsistency in bed quality, the generous breakfast, friendly staff and good location received positive feedback.
Country Inn & Suites by Radisson, located in the St Augustine Downtown Historic District, FL, has received mixed feedback regarding its cleanliness from guests. Some reviewers found clean rooms, describing them as spacious and neat. However, many guests raised concerns about the overall cleanliness of the hotel, particularly pointing out issues with the carpet. Reports frequently mention stained, filthy and damp carpets with some instances of mold and unpleasant odors.
The bathrooms often did not meet expectations, requiring a facelift and deeper cleaning and several reviews noted dated and poorly maintained facilities. Instances of water leakage, dust accumulation and general lack of cleanliness were common themes. While a few visitors did find clean rooms with all amenities in order, the consensus suggests that the hotel could significantly benefit from a comprehensive update and more stringent cleaning protocols.
The staff experiences at Country Inn & Suites by Radisson in St Augustine Downtown Historic District, FL, present an intriguing mix of feedback from guests. While numerous reviews highlight the friendly and helpful demeanor of staff members, other remarks indicate notable inconsistencies.
Positive mentions frequently point out the courteous and accommodating nature of the receptionists and housekeeping staff. Guests have praised the front desk personnel, describing them as great, professional and wonderful. Housekeeping is often commended for their efforts to maintain cleanliness and a pleasant atmosphere. Some specific staff members, such as Tonya at the front desk, were highlighted for their exceptional assistance and positive attitude.
However, there are several concerns regarding the morning staff, particularly noted as unfriendly by multiple guests, especially the staff responsible for breakfast services. Instances of rudeness, lack of availability and unhelpfulness were repeatedly mentioned. There are also reviews pointing out long waiting times at the reception and an overall inattentiveness from the staff.
The feedback makes it evident that while some guests had positive interactions with attentive and caring personnel, others faced challenges with a few staff members that impacted their stay negatively. Guests can expect a mixed experience with staff interactions at this location.
The WiFi experience at The Magnolia Hotel, St Augustine Downtown Historic District, FL, appears to be mixed. While some guests appreciated the internet speed and reported good WiFi, others encountered various issues. A number of guests mentioned a poor signal, intermittent connections and instances where the WiFi did not work at all. This suggests that while there are positive experiences with the internet service, there are also consistent reports of difficulties, which could impact one's stay depending on their needs for reliable internet connectivity.
Travelers visiting the Country Inn & Suites by Radisson in St. Augustine Downtown Historic District have mixed opinions about the pool facilities. Positive comments highlight the cleanliness of the pool and its nice size, complimenting the friendly staff. The pool and hot tub were judged to be fine by several guests and its location is considered a plus. However, there are numerous criticisms that the pool is small, often dirty and in need of renovation. Issues such as cold water and a broken jacuzzi disrupt the experience, while dirt in the pool and a lack of heating are recurrent concerns. Some guests mentioned that the pool area is too small, limiting its usage to a few people at a time and that parts of the area had rust.
Country Inn & Suites by Radisson in St. Augustine Downtown Historic District is an older establishment that shows its age and could benefit from serious updates. The overall atmosphere of the hotel has been described as quiet, albeit drabby. The carpets in the rooms and throughout the halls are in dire need of a thorough cleaning and some guests have found their accommodations to be quite unclean, even requesting refunds. Despite these issues, the rooms are spacious.
However, the dated condition of the rooms and the overall disappointment with the breakfast – whether grab-and-go or otherwise – have left many guests expecting better from a Radisson property. The quality of the bedding, including uncomfortable beds and subpar pillows, further detracts from the experience. Given the condition and services offered, many feel that the price, which sometimes nears $250 a night, does not reflect good value, suggesting a more appropriate rate would be significantly lower.
Country Inn & Suites by Radisson in St. Augustine's Downtown Historic District enjoys a strategic and convenient location, making it accessible for all guests, including those with disabilities. The hotel is easy to locate and provides straightforward access to the city center. Notably, it is near the start of the hop-on, hop-off train, which offers a shuttle service from the hotel, enhancing mobility for guests. Additionally, the proximity to numerous attractions and great spots ensures that guests can enjoy local activities effortlessly. This combination of accessibility and convenience makes it an appealing choice for visitors.
The outdoor pool at Country Inn & Suites by Radisson in St. Augustine's Downtown Historic District has received mixed reviews from guests. Positive remarks highlighted that the pool is clean and very clean at times. Some, however, found the pool to be very small and cold. Additionally, there were complaints about the pool's cleanliness with mentions of it being dirty on occasion. The hot tub was reportedly closed and broken during some stays and there were issues with pool area accessibility. The pool's tiny size appears to significantly affect guest experiences.
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Location
Notably, the hotel is conveniently located near the hop on-hop off train tours and provides easy access to the Welcome Center, enhancing the overall visitor experience. Proximity to essential amenities like shopping, dining and historic district activities is repeatedly praised with many guests particularly enjoying the short driving distance to various sights. The location's ease of access and decent parking facilities add to the favorable impressions.
For those who value convenience and proximity to St. Augustine’s historic charm, the Country Inn & Suites by Radisson provides a solid choice with its strategic yet peaceful placement in the city’s historic district.
Breakfast
However, there were consistent critiques focused on the limited variety and repetitive nature of the breakfast offerings. Many guests found the breakfast to be minimalistic, especially those who visited during the period when the hotel provided "grab and go" bags due to COVID-19 restrictions. These bags generally contained an apple, a granola bar, a muffin and a bottle of water, which many found disappointing and insufficient compared to the advertised hot breakfast buffet. Several reviews indicated dissatisfaction with this setup, calling it inadequate and not representative of a true breakfast service. There were also remarks about poor replenishment of items and lack of availability.
In summary, while the basic continental breakfast meets the expectations of some guests, the limited choices and temporary grab-and-go format have left many feeling disappointed. Potential visitors should be aware that breakfast offerings might be more modest than advertised, which has led to mixed reviews overall.
Rooms
However, a significant number of guests mentioned that the rooms are outdated and in need of renovation. Issues such as worn furniture, old decor and out-of-date fixtures were commonly pointed out. Cleanliness was a recurrent problem with reports of dirty carpets, musty odors and insufficient housekeeping. Some specific complaints included uncomfortable bedding, dampness, malfunctioning air conditioners and noisy surroundings. Bathrooms also seem to need more attention with guests noting slow drains, dirty tubs and inadequate cleaning.
In summary, while some guests found the rooms spacious and comfortable, there is a clear need for the hotel to address the outdated decor, improve cleanliness and perform regular maintenance for a more consistent guest experience.
Beds
Cleanliness
The bathrooms often did not meet expectations, requiring a facelift and deeper cleaning and several reviews noted dated and poorly maintained facilities. Instances of water leakage, dust accumulation and general lack of cleanliness were common themes. While a few visitors did find clean rooms with all amenities in order, the consensus suggests that the hotel could significantly benefit from a comprehensive update and more stringent cleaning protocols.
Staff
Positive mentions frequently point out the courteous and accommodating nature of the receptionists and housekeeping staff. Guests have praised the front desk personnel, describing them as great, professional and wonderful. Housekeeping is often commended for their efforts to maintain cleanliness and a pleasant atmosphere. Some specific staff members, such as Tonya at the front desk, were highlighted for their exceptional assistance and positive attitude.
However, there are several concerns regarding the morning staff, particularly noted as unfriendly by multiple guests, especially the staff responsible for breakfast services. Instances of rudeness, lack of availability and unhelpfulness were repeatedly mentioned. There are also reviews pointing out long waiting times at the reception and an overall inattentiveness from the staff.
The feedback makes it evident that while some guests had positive interactions with attentive and caring personnel, others faced challenges with a few staff members that impacted their stay negatively. Guests can expect a mixed experience with staff interactions at this location.
Wi-Fi
Pool
3 Star
However, the dated condition of the rooms and the overall disappointment with the breakfast – whether grab-and-go or otherwise – have left many guests expecting better from a Radisson property. The quality of the bedding, including uncomfortable beds and subpar pillows, further detracts from the experience. Given the condition and services offered, many feel that the price, which sometimes nears $250 a night, does not reflect good value, suggesting a more appropriate rate would be significantly lower.
Accessible
Outdoor Pool
Yes, The Magnolia Hotel, St Augustine Downtown Historic District, FL has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Magnolia Hotel, St Augustine Downtown Historic District, FL.
No, The Magnolia Hotel, St Augustine Downtown Historic District, FL doesn't allow dogs.
No, parking facilities aren't available at The Magnolia Hotel, St Augustine Downtown Historic District, FL.
No, The Magnolia Hotel, St Augustine Downtown Historic District, FL doesn't have a gym.
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