The Francis Hotel is a hotel that prides itself on exceptional staff, who are friendly, welcoming and attentive to guests' needs. The hotel's communication system via text messaging is highly praised by guests and the staff consistently go above and beyond to make guests' stays exceptional. Staff members like Roman, Natalie and Hostess Tess are particularly amazing, but the entire team is described as warm, friendly and eager to help. Whether you need assistance with check-in or checkout, recommendations for local activities and restaurants or anything in between, the staff at The Francis Hotel will make your experience truly unforgettable.
The Landings Inn and Cottages at Old Orchard Beach offers a charming retreat, celebrated for its exceptional location and warm service. Ideally situated just a short walk from the beach and local attractions, guests enjoy easy access to the vibrant activities of Old Orchard Beach while appreciating the tranquil surroundings. The close proximity to dining, shopping, and entertainment options, combined with the convenience of independent entrances and on-site parking, underscores its appeal to a diverse range of visitors.
Cleanliness stands out as a significant feature, with many guests commending the comfortable and spacious rooms. Although there are a few areas requiring attention regarding mold and bathroom upkeep, the overall experience remains positive, bolstered by a dedicated staff ensuring a welcoming environment. The inn's dog-friendly policy further enhances its charm for pet lovers.
Notably, the friendly and accommodating nature of the staff is frequently highlighted, with the owner and team going above and beyond to assist guests and provide valuable local information. This hospitality significantly enriches the guest experience, fostering a warm and inviting atmosphere throughout the premises.
The on-site pool, although modest in size, is appreciated for its cleanliness and provides a cozy spot for relaxation after exploring the nearby attractions. While some guests suggest enhancements for privacy, the pool remains a delightful feature of this coastal retreat.
The comfortable beds contribute to restful nights, adding to the cozy ambiance and making The Landings Inn and Cottages a compelling choice for travelers seeking a blend of relaxation and convenience. Despite minor drawbacks, such as occasional discomforts and the property's aged elements, the overall sentiment is overwhelmingly positive, making it an attractive destination for beach enthusiasts and those looking to enjoy the charm of Old Orchard Beach.