Swan Inn, Heathrow Airport
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Summary of reviewsSwan Inn at Heathrow Airport has a significant advantage due to its prime location near the airport, offering tremendous convenience for travelers with its proximity, just a short five-minute drive away and good connectivity to all terminals. The location is praised for its peaceful and quaint village setting and the availability of free car parking further enhances its convenience. Guests appreciate the quiet surroundings and the strategic positioning of the hotel, despite occasional noise from the bar downstairs.
However, the overall experience is marred by several negative aspects, particularly concerning the condition of the rooms and the hotel's cleanliness. Many guests have reported substantial cleanliness issues, including dirty rooms, stained bedding and even mice droppings. Shared bathrooms often lack hot water and are described as moldy and filthy. Rooms are frequently criticized for being small, outdated and lacking basic amenities such as tea/coffee facilities. Safety concerns have also been raised about insecure windows and doors. Carpets and walls suffer from dust and stains and an unpleasant odor permeates parts of the hotel.
While some staff members, notably Kelly and Marco, have been highlighted for their friendly and helpful demeanor, the general sentiment towards the hotel's staff is largely negative. Guests have reported experiences with unprofessional, inattentive and even rude staff members. Some incidents include staff smoking indoors and appearing confused or possibly intoxicated.
WiFi connectivity at Swan Inn is another significant area of concern. Guests often report a lack of information about the WiFi, difficulty accessing it, slow speeds and unreliability, which detracts from the overall experience.
For families, the hotel offers some practical advantages like onsite parking but falls short in providing a truly family-friendly environment. Reviews suggest that the Inn could greatly benefit from refurbishment to improve comfort and better cater to family needs.
Finally, the quality of the beds at the Swan Inn is a major issue for many guests. Reports frequently highlight uncomfortable mattresses with broken springs, lumpy and dirty bedding and instances of bed bugs. The condition of the beds, marked by stains and residual tobacco smells, significantly undermines the comfort and overall experience of staying at the hotel.
In summary, while Swan Inn's strategic location near Heathrow Airport is a clear strength, its numerous shortcomings in cleanliness, room conditions, staff professionalism and amenities like WiFi and bedding severely impact the overall guest experience.
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However, the overall experience is marred by several negative aspects, particularly concerning the condition of the rooms and the hotel's cleanliness. Many guests have reported substantial cleanliness issues, including dirty rooms, stained bedding and even mice droppings. Shared bathrooms often lack hot water and are described as moldy and filthy. Rooms are frequently criticized for being small, outdated and lacking basic amenities such as tea/coffee facilities. Safety concerns have also been raised about insecure windows and doors. Carpets and walls suffer from dust and stains and an unpleasant odor permeates parts of the hotel.
While some staff members, notably Kelly and Marco, have been highlighted for their friendly and helpful demeanor, the general sentiment towards the hotel's staff is largely negative. Guests have reported experiences with unprofessional, inattentive and even rude staff members. Some incidents include staff smoking indoors and appearing confused or possibly intoxicated.
WiFi connectivity at Swan Inn is another significant area of concern. Guests often report a lack of information about the WiFi, difficulty accessing it, slow speeds and unreliability, which detracts from the overall experience.
For families, the hotel offers some practical advantages like onsite parking but falls short in providing a truly family-friendly environment. Reviews suggest that the Inn could greatly benefit from refurbishment to improve comfort and better cater to family needs.
Finally, the quality of the beds at the Swan Inn is a major issue for many guests. Reports frequently highlight uncomfortable mattresses with broken springs, lumpy and dirty bedding and instances of bed bugs. The condition of the beds, marked by stains and residual tobacco smells, significantly undermines the comfort and overall experience of staying at the hotel.
In summary, while Swan Inn's strategic location near Heathrow Airport is a clear strength, its numerous shortcomings in cleanliness, room conditions, staff professionalism and amenities like WiFi and bedding severely impact the overall guest experience.
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
Guest Reviews
The Swan Inn, Heathrow Airport, boasts a major advantage with its prime location near Heathrow Airport. Guests have repeatedly praised the hotel's proximity, emphasizing its convenience for those traveling to or from the airport. Many reviews highlight the close distance with some mentioning it is just a short 5-minute drive away. This favorable location ensures good connectivity to all Heathrow terminals, making it an ideal spot for transit travelers.
While the hotel is situated in a quaint village setting that offers relatively good transport links, some have noted that reduced bus services in the area could pose minor inconveniences. Despite this, the general sentiment is that the location is helpful, especially for events or early morning flights.
The locale offers both quietness and charm with guests appreciating the peaceful surroundings. Moreover, the presence of free car parking adds an extra layer of convenience for those driving in. Although there have been mentions of noise from a bar downstairs playing loud music at night, the overall consensus affirms that the staff's friendliness and the strategic positioning of the hotel enhance the stay for airport-bound travelers.
Swan Inn near Heathrow Airport has received numerous criticisms about its room conditions. Guests frequently report significant cleanliness issues, including dirty rooms, stained bedding and even mice droppings. The rooms are often described as very small and outdated with some comparing them to prison cells. Basic amenities such as tea/coffee facilities are lacking and there are consistent complaints about no hot water in shared bathrooms, broken furniture and malfunctioning TVs. Safety concerns were also raised as some windows and doors were not secure. Despite these drawbacks, a few guests did find the rooms reasonably clean and safe and the major facilities functional. However, the overall impression is that the accommodation falls short of its advertised promises and serious improvements are needed.
Many guests at the Swan Inn near Heathrow Airport express significant dissatisfaction with the quality of the beds. Numerous reviews highlight issues such as uncomfortable mattresses with broken springs, lumpy and filthy bedding and even instances of bed bugs. Several guests noted that the beds were old, stained and often not properly cleaned or changed from previous occupants. The presence of tobacco and other unpleasant residues in the bedding was also mentioned. Overall, the state of the beds appears to be a major concern for visitors, detracting significantly from the overall comfort and experience of staying at the hotel.
Swan Inn, Heathrow Airport, has garnered quite a reputation concerning its cleanliness with numerous guests expressing dissatisfaction. Visitors frequently highlighted dirty and unkempt conditions throughout the hotel. Common areas appeared neglected with floors often soiled and covered in stains. The bathrooms were a significant pain point, frequently described as filthy and mold-laden with shared facilities reportedly stinking and in dire need of regular cleaning. The cleanliness of carpets, both in the rooms and communal areas, was another recurrent issue, often mentioned alongside dusty and stained walls. Guests were also troubled by an unpleasant smell permeating parts of the hotel. Overall, the recurring theme pointed to extremely poor cleanliness, significantly detracting from the overall experience at Swan Inn.
Reviews for Swan Inn, Heathrow Airport, paint a mixed but largely negative picture of the hotel's staff. Many reviewers mentioned that the staff were friendly and helpful with special appreciation for individuals like Kelly and Marco, who were noted for their efforts to enhance guests' experiences. On the other hand, a considerable number of guests recounted experiences with unprofessional, incompetent and rude staff, including the manager. Instances were noted where staff seemed inattentive, unhelpful and even dismissive. Some guests encountered unpleasant behavior, such as staff smoking indoors and appearing confused or possibly intoxicated. Despite a few positive interactions, the prevailing sentiment in the reviews is of dissatisfaction with the overall professionalism and courtesy of the hotel's staff.
WiFi connectivity at Swan Inn, Heathrow Airport, appears to be a significant area for improvement based on guest feedback. Many guests noted a lack of information or access to the WiFi with some mentioning the absence of a provided password and network issues that prevented connection. Others highlighted that the WiFi signal barely reached their rooms or was very slow and frequently down. Some reviews mentioned the availability of network details in communal areas, yet this did not translate into actual connectivity. Overall, it seems that reliable internet access is not a strong point at this hotel.
Swan Inn, located near Heathrow Airport, seems to offer a mixed experience for families. Some guests appreciated features such as onsite parking, which provided a convenient option for storing belongings. The hotel appears to be generally acceptable for family stays, though a number of reviews suggest that it may lack amenities suited for specific family needs, such as private bathrooms for personal requirements.
A recurring sentiment is that the Inn might benefit from some refurbishment to enhance comfort and better accommodate families. Overall, while the hotel has certain practical advantages, it seems to fall short in offering a family-friendly environment.
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Location
While the hotel is situated in a quaint village setting that offers relatively good transport links, some have noted that reduced bus services in the area could pose minor inconveniences. Despite this, the general sentiment is that the location is helpful, especially for events or early morning flights.
The locale offers both quietness and charm with guests appreciating the peaceful surroundings. Moreover, the presence of free car parking adds an extra layer of convenience for those driving in. Although there have been mentions of noise from a bar downstairs playing loud music at night, the overall consensus affirms that the staff's friendliness and the strategic positioning of the hotel enhance the stay for airport-bound travelers.
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Family
A recurring sentiment is that the Inn might benefit from some refurbishment to enhance comfort and better accommodate families. Overall, while the hotel has certain practical advantages, it seems to fall short in offering a family-friendly environment.
No, Swan Inn, Heathrow Airport doesn't have any pool.
No, a spa isn't available at Swan Inn, Heathrow Airport.
No, Swan Inn, Heathrow Airport doesn't allow dogs.
No, parking facilities aren't available at Swan Inn, Heathrow Airport.
No, Swan Inn, Heathrow Airport doesn't have a gym.
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