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Serenè Resort

Steccato , Località Marinella, Km 219 Ss106 (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSerenè Resort is a great vacation spot for families with children, offering a variety of activities for both kids and adults. The hotel's 'Serenino' child service staff is praised for their excellent services and the hotel boasts amazing playgrounds, making it an exceptional vacation spot for families traveling with little ones. The hotel offers a range of dining options for their guests with the gourmet portions at 'Il Gusto' being truly excellent. The lavish dinner spread at the central restaurant was also praised for being rich, varied and plentiful. While some guests had negative experiences with the dining room and its canteen-like atmosphere, the majority of guests were pleased with the food and the welcoming environment attributed to the cordiality and kindness of the staff. The service provided by the staff is top-notch with the animation team being engaging and professional. Although some guests had criticisms regarding the lack of customer attention and organization, the majority of guests felt welcomed by the accommodating staff. While some areas could use improvement, the hotel's cleanliness is generally satisfactory. Overall, Serenè Resort offers a great location for families seeking a relaxing and entertaining vacation spot with their children.
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Categories

Luxury Resort

Beachfront Resort

What is between the hotel and the beach?

Nothing. The beach is directly accessible from the hotel

Answers last updated by our editors

Resort near The Beach

Family Friendly Resort

Resort with Swimming Pool

Children's Pool Pool Water Slide Pool Lap Lanes

Resort with Free Wi-Fi

4-Star Resort

Resort with Pool Lap Lanes

Resort with Pool Water Slide

Resort with Children's Pool

Room Types

Double or Twin Room The twin/double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a bidet. This twin/double room features a tiled floor, a TV and a balcony. The unit offers 1 bed.

Double or Twin Room The twin/double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath or a shower and a bidet. The unit has 1 bed.

Triple Room with Garden View The unit offers 3 beds.

Superior Triple Room The unit has 3 beds.

Superior Quadruple Room The unit offers 3 beds.

Quadruple Room with Balcony The unit has 3 beds.

Triple Room The unit has 2 beds.

Triple Room with Balcony The unit offers 2 beds.

Family Room with Garden View The unit has 3 beds.

Family Room with Balcony The unit has 3 beds.

About Serenè Resort

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Guest Reviews

7.7

Good

Dinner

Serenè Resort is a hotel that offers a range of dining options for their guests. Lucky guests were able to book the two restaurants - 'Il Gusto' and the beachfront restaurant with the former serving gourmet portions that were truly excellent. Breakfast and all other meals were also reported to be super abundant and with plenty of variety with everything always fresh and delicious. The lavish dinner spread at the central restaurant was also praised for being rich, varied and plentiful - perfect for satisfying all tastes. However, there were some negative reviews mentioning that the experience in the restaurants was not always good. Some guests had to slalom between tables to eat or deal with confusing lines to get food. The buffet-style spread was also sometimes not well-covered and not served by the waiters which raised concerns about hygiene. Some guests also thought that the food was lacking and recycled or found inconsistencies in the quality of dishes served. A few mentioned that the staff didn't follow proper covid protocols and some even pointed to issues with dish cleanliness. Some also expressed disappointment with the dining room and its canteen-like atmosphere with nonexistent table settings and no hot water for tea.

Rooms

At Serenè Resort, guests can expect cozy accommodations, although some of the rooms may be in need of a refresh. While a few reviews mentioned that the rooms were dated and on the smaller side, most guests were impressed with the cleanliness and comfort of their lodgings. A few unfortunate visitors encountered some unwanted critters in their rooms, but overall the hotel seemed to maintain a good standard of hygiene. Overall, while the rooms could benefit from an update, guests were still pleased with their stay at Serenè Resort.

Cleanliness

Guests have had mixed experiences with the cleanliness of Serenè Resort. While some have noted that the hotel is structurally old, they've still found the beach and sea to be clean. However, some reviews have pointed out that the cleanliness of the rooms and dishes could be better. There have also been complaints about the poor housekeeping service with some guests reporting unchanged linens throughout their stay. A few guests have even noted the presence of mosquitoes and squished bugs on the walls. Overall, while some areas could use improvement, the hotel's cleanliness is generally satisfactory.

Staff

Serenè Resort is home to some of the friendliest and attentive staff around. The service provided by the staff is top-notch with the excellent food and welcoming environment being attributed to the cordiality and kindness of the staff. The animation team was engaging and professional, making the stay even more enjoyable. Among the staff, especially Filippo MURACA and Francesco Bona stood out for their professionalism, discretion and kindness. Although there were some criticisms regarding the lack of customer attention and organization, the majority of guests felt welcomed by the accommodating staff. From the animation team to the hosts and waitstaff, the Serenè Resort staff went above and beyond in offering an unforgettable stay.

Family

Serenè Resort is an excellent vacation spot for families with children. The hotel provides a great variety of activities for both kids and adults, offering the perfect opportunity for families to relax and enjoy themselves. The hotel's 'Serenino' child service staff is praised for their excellent services and the 'impeccable' bottle-feeding facility provided. Moreover, the hotel boasts amazing playgrounds, specially designed for kids, making it an exceptional vacation spot for families traveling with little ones. Although some guests felt that the hotel didn't cater much to one-year-olds, overall, Serenè Resort offers a great location for families with children and travelers with pets will also appreciate the hotel's dog-friendly services. We wholeheartedly recommend this hotel to all families seeking a relaxing and entertaining vacation spot with their children.

Yes, Serenè Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Pool Water Slide.

No, a spa isn't available at Serenè Resort.

No, Serenè Resort doesn't allow dogs.

No, parking facilities aren't available at Serenè Resort.

No, Serenè Resort doesn't have a gym.

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