Sheraton Stockholm Hotel
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Summary of reviewsThe Sheraton Stockholm Hotel boasts a prime location that makes it an ideal base for exploring Stockholm. Centrally situated, it offers easy access to Central Station and the Arlanda Express, which facilitates swift travel to and from the airport. Nearby attractions such as the Old Town, the Royal Palace and City Hall, along with various shopping districts and restaurants, are all within walking distance. Guests particularly appreciate the beautiful waterfront views and the ease of accessing both cultural sites and modern amenities on foot.
The breakfast receives positive feedback for its quality, variety and inclusion of options catering to different dietary needs like gluten-free and vegan choices. Although generally praised, some concerns were noted regarding diversity, pricing and crowdedness during peak times. The dinner experience mirrors this mixed sentiment with many guests enjoying certain dishes and the convenient location of the bar and restaurant, but others desiring a more diverse and locally inspired menu, better service and improved dining ambiance.
Rooms at the Sheraton Stockholm Hotel are spacious, clean and comfortable with many featuring delightful views of the lake or city. However, they show signs of aging and some guests noted outdated decor and maintenance issues, particularly in the bathrooms. Despite these drawbacks, the responsive staff and potential room upgrades help to mitigate some of these negative points.
The hotel's cleanliness standards are generally high with well-maintained linens and public areas. However, there are occasional lapses, particularly in corridors and older rooms, suggesting a need for better upkeep to maintain consistently high standards.
The staff at Sheraton Stockholm Hotel receives commendation for their friendliness, professionalism and attentive service. Individuals at the front desk and concierge were highlighted for going above and beyond in assisting guests, although there were occasional mentions of inconsistency in service quality.
Free WiFi is provided throughout the hotel with many guests finding it fast and reliable. However, some experienced slow and patchy connections, which suggests room for improvement.
The gym facilities are well-equipped and open 24 hours, receiving favorable reviews for their practicality. However, they are considered small by some guests and could benefit from additional equipment.
Parking is conveniently located beneath the hotel, but the high cost has been a frequent complaint. The parking process could be more streamlined to avoid difficulties and ensure better guest satisfaction.
Families find the Sheraton Stockholm Hotel particularly accommodating with spacious rooms and child-friendly services. The welcoming atmosphere and efforts of staff members to engage with children contribute to a positive family experience.
For nightlife enthusiasts, the hotel's location offers easy access to a variety of bars and restaurants. However, the on-site bar's early closing time and occasional noise issues from nearby discos may be drawbacks for some.
In summary, the Sheraton Stockholm Hotel excels in location, service and general comfort, but would benefit from updates to its rooms, dining options and parking processes to address the noted areas for improvement.
Categories
The breakfast receives positive feedback for its quality, variety and inclusion of options catering to different dietary needs like gluten-free and vegan choices. Although generally praised, some concerns were noted regarding diversity, pricing and crowdedness during peak times. The dinner experience mirrors this mixed sentiment with many guests enjoying certain dishes and the convenient location of the bar and restaurant, but others desiring a more diverse and locally inspired menu, better service and improved dining ambiance.
Rooms at the Sheraton Stockholm Hotel are spacious, clean and comfortable with many featuring delightful views of the lake or city. However, they show signs of aging and some guests noted outdated decor and maintenance issues, particularly in the bathrooms. Despite these drawbacks, the responsive staff and potential room upgrades help to mitigate some of these negative points.
The hotel's cleanliness standards are generally high with well-maintained linens and public areas. However, there are occasional lapses, particularly in corridors and older rooms, suggesting a need for better upkeep to maintain consistently high standards.
The staff at Sheraton Stockholm Hotel receives commendation for their friendliness, professionalism and attentive service. Individuals at the front desk and concierge were highlighted for going above and beyond in assisting guests, although there were occasional mentions of inconsistency in service quality.
Free WiFi is provided throughout the hotel with many guests finding it fast and reliable. However, some experienced slow and patchy connections, which suggests room for improvement.
The gym facilities are well-equipped and open 24 hours, receiving favorable reviews for their practicality. However, they are considered small by some guests and could benefit from additional equipment.
Parking is conveniently located beneath the hotel, but the high cost has been a frequent complaint. The parking process could be more streamlined to avoid difficulties and ensure better guest satisfaction.
Families find the Sheraton Stockholm Hotel particularly accommodating with spacious rooms and child-friendly services. The welcoming atmosphere and efforts of staff members to engage with children contribute to a positive family experience.
For nightlife enthusiasts, the hotel's location offers easy access to a variety of bars and restaurants. However, the on-site bar's early closing time and occasional noise issues from nearby discos may be drawbacks for some.
In summary, the Sheraton Stockholm Hotel excels in location, service and general comfort, but would benefit from updates to its rooms, dining options and parking processes to address the noted areas for improvement.
Hotel Taking Steps Towards Sustainability
Sheraton Stockholm Hotel has implemented energy-efficient systems and strict waste management protocols. The hotel offers a 'Green Choice' program, allowing guests to opt out of daily room cleaning to reduce water and chemical usage in exchange for rewards.
Business Hotel
Located in the heart of Stockholm's central business district, easily accessible by Arlanda Express. Offers 9,774 sq. ft. of meeting space. Great location allows you to explore our wonderful city with the Old town in front hotel.
Hotel with Parking
This hotel offers parking and is located near Stockholm Central Station.
Hotel with Gym
Provides a well-equipped fitness center for guests, ensuring they can maintain their exercise routine while traveling. Offers a range of equipment for various workout styles.
5-Star Hotel
The Sheraton Stockholm Hotel is centrally located and offers comfortable accommodations with views of Lake Mälaren and Stockholm City Hall. It provides a convenient and luxurious base for exploring the city.
Luxury Hotel
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Accessible Hotel
Guest Reviews
Sheraton Stockholm Hotel is renowned for its nearly unparalleled location, making it an ideal base for exploring the city. Situated centrally, the hotel boasts a prime position near Central Station, offering seamless access to transportation hubs like the Arlanda Express, making travel to and from the airport swift and effortless. Guests praised its proximity to major attractions such as the Old Town (Gamla Stan), the Royal Palace, City Hall, as well as myriad shopping districts and restaurants, all of which are within walking distance.
Perfectly placed by the waterfront, the hotel also provides beautiful views, adding to its appeal. Whether visiting Stockholm for a city trip, sightseeing or business, the Sheraton's strategic location ensures that almost all essential spots are conveniently reachable on foot, including key cultural sites, modern shopping areas and picturesque historical neighborhoods. The location is especially praised for its practicality and convenience, allowing guests to stroll around the central parts of Stockholm with ease, immersing themselves in the city's vibrant atmosphere.
The breakfast experience at Sheraton Stockholm Hotel has garnered a broad spectrum of feedback from guests with many highlighting the positives. Guests frequently describe the breakfast as "very good," "delicious," and "excellent," noting the extensive and varied selection that caters to different dietary preferences and allergies. The breakfast buffet is often praised for its quality, variety and fresh items, such as fresh fruits, an assortment of breads, overnight oats and specialized dietary options including gluten-free and vegan choices. Some guests even mentioned the breakfast as a standout feature of their stay, appreciating the diverse offerings that include international influences, savory selections and sweet treats like cinnamon buns.
Despite the widespread approval, some guests noted areas for improvement. A few guests pointed out that the breakfast selection could be more diverse and others mentioned that the breakfast was not up to the standard expected of a 5-star hotel. Additionally, some guests felt the breakfast was overpriced and crowded with complaints about noisy and chaotic dining areas, long lines and unclean tables. A few reviewers also mentioned that specific items, such as eggs or potatoes, were often cold and that there were occasional service inefficiencies and refilling issues.
In terms of ambiance and service, the staff received mixed reviews—ranging from being described as super professional and friendly to criticisms of unorganized service and poor management during busy times. Overall, while the breakfast at Sheraton Stockholm Hotel generally meets expectations with its quality and variety, there are opportunities for enhancing organization, service efficiency and the dining atmosphere.
The Sheraton Stockholm Hotel offers a dining experience that receives mixed feedback from guests. On a positive note, many found the food, particularly the pancakes and burgers, to be delicious and the hotel's convenient bar and restaurant location made it an easy choice for dinner after a day of exploring the city. The breakfast also received praise for its taste. Guests appreciated the attentive evening bar staff and some good experiences with room service.
However, there are notable areas for improvement. The evening menu was frequently described as limited and lacking in creativity with several guests noting that the dinner options could be more diverse and include more local specialties, such as fish. Some diners found the food to be tasteless and overpriced and were disappointed with the quality and presentation. The dining area at times felt uncomfortable and reminiscent of an airport lounge with some furniture appearing worn out.
Service inconsistencies were another major concern with mentions of slow, inattentive service and the restaurant being closed on certain nights. Additionally, the chaotic breakfast environment and unreliable coffee machines detracted from the overall dining experience. Bar service was occasionally slow and it was often under-staffed, leading to delays.
Despite the presence of plenty of good restaurants in the vicinity, guests felt that improvements in both menu variety and service quality at the Sheraton Stockholm's dining facilities would greatly enhance the experience.
The Sheraton Stockholm Hotel presents a mixed bag of experiences when it comes to its rooms. Positively, many guests appreciated the spacious and comfortable nature of the rooms. Several reviews commended the large size, adequate amenities and comfortable beds, often noting that the rooms were clean and nicely decorated. Rooms with views, particularly those facing the lake or city, were highly praised, adding a touch of delight to the stay. A number of guests reported having quiet rooms, conducive to a restful night. The hotel's modern and well-furnished rooms also garnered favorable comments.
However, it's clear that the hotel's age shows in several areas. Many guests felt that while the rooms are spacious, they are dated and in need of renovation. Reports of worn-out furniture, outdated decor and signs of wear and tear were common. Bathrooms, in particular, were often noted as small and old-fashioned and there were occasional mentions of property maintenance issues like scratches on floors, peeling paint and limescale on mugs. Additionally, some rooms were described as noisy with inadequate soundproofing against street and neighboring room noise.
Several reviews also highlighted inconvenience related to amenities and cleanliness issues. Instances of dusty and dirty rooms were noted and some guests faced problems with window conditions and ventilation systems. Despite the drawbacks, the staff's responsiveness to issues and the potential for room upgrades helped mitigate some of these negatives.
In conclusion, while the Sheraton Stockholm Hotel offers generally spacious and comfortable rooms with lovely views and good service, certain areas need modernization and better upkeep to meet the high standards expected by its guests.
At the Sheraton Stockholm Hotel, beds are predominantly praised for their comfort and spaciousness with many guests noting the exceptional quality of sleep they enjoyed. Reviews frequently highlight the very comfortable king-size and queen-sized beds with some describing them as large, cozy and perfect for a good night's rest. Many guests appreciated the comfortable mattresses and high-quality pillows which added to their overall rest experience. Despite a few mentions of beds being too soft or too firm for personal preferences, the majority found them extremely comfortable. The bedding, including clean and nice bed linen, received positive feedback as well. While there were occasional comments about beds creaking or being worn out, the overall sentiment is that the beds at Sheraton Stockholm Hotel are a highlight for travelers seeking relaxation and comfort.
The 'Sheraton Stockholm Hotel' receives mixed feedback on its cleanliness. Guests generally appreciate the high standards, describing the hotel as very clean with spotless towels and well-maintained public areas. Many reviews commend the rooms for being clean, spacious and comfortable and some highlight exceptional housekeeping.
However, the property shows signs of wear with some rooms being outdated and in need of renovation. While the overall environment remains fresh and tidy, specific areas like bathrooms and corridors could use better maintenance. There were also instances where room cleanliness did not meet expectations, prompting guests to request additional cleaning. Despite these issues, the hotel maintains a clean and welcoming atmosphere, typical of the Sheraton brand.
The Sheraton Stockholm Hotel has received numerous commendations for its staff from guests, predominantly highlighting their friendly and helpful nature. Visitors frequently describe the employees as attentive, welcoming and professional, ensuring a pleasant and service-oriented atmosphere throughout the hotel. The front desk and concierge teams, in particular, have been praised for their courteous and efficient service with a special mention for individuals like William and Antonio who went above and beyond to assist guests.
The reception staff have generally been noted for their friendliness and professionalism, creating a positive first impression. Guests also appreciated the responsive and accommodating nature of the personnel in various other hotel areas, including the bar, restaurant and housekeeping.
While most reviews are overwhelmingly positive, indicating that the staff are a credit to the hotel, there are occasional mentions of inconsistency. Some guests felt that certain employees could benefit from further training, highlighting sporadic issues with unresponsiveness or blunt interactions during check-out or at the help desk.
Overall, the Sheraton Stockholm Hotel staff are largely perceived as exceptional, embodying the brand’s commitment to excellent customer service with their warm and hospitable demeanor.
Guests at the Sheraton Stockholm Hotel have had mixed experiences with the hotel's WiFi service. On the positive side, many have praised the free WiFi available throughout the hotel, including fast and reliable connections in both the lobby and rooms. Guests have found the WiFi to be generally effective with some specifically highlighting a strong and dependable connection that worked well during their stay.
However, numerous reviews also point to less favorable aspects of the hotel's internet service. Several guests experienced slow WiFi, patchy connections and a problematic login process. Issues like weak signal strength and unreliable connections were commonly reported, leading to some frustration. Despite these problems, the availability of free WiFi remains a notable feature, although its performance might not always meet every guest's expectations.
The Sheraton Stockholm Hotel offers a gym experience that garners praise for its overall offerings, but it isn't universally lauded as being up to a five-star standard. Guests appreciate that the gym is well-equipped and features a variety of machines, free weights and dumbbells. The gym being open 24 hours is a significant plus and it also includes a sauna that guests find quite nice and available around the clock.
While many guests describe the gym as very good, nicely equipped and suitable for their needs, others mention that it is small and could benefit from further development. Some noted the absence of barbells and pilates balls, suggesting that there is room for improvement. Despite these drawbacks, the gym and sauna are still considered good amenities that contribute positively to the overall experience at the Sheraton Stockholm Hotel.
Sheraton Stockholm Hotel offers convenient parking options, including a garage directly beneath the hotel. Guests appreciate the ease of parking in the garage and the proximity of parking spaces, noting practical and ample parking availability. Despite these positives, many guests expressed concerns about the high cost of parking with rates cited as extremely expensive, reaching up to 550 SEK per day. Additional feedback highlighted issues with parking such as difficulty finding parking spots, unclear signage and the necessity to pay separately from the hotel bill. Cars have reportedly been damaged due to the parking situation and the garage can be crowded with limited spaces. Guests also mentioned the need for clearer information about parking and suggested the hotel create more affordable parking options. Overall, while the parking is convenient and accessible, the substantial cost is a frequent complaint among guests.
The Sheraton Stockholm Hotel garners high praise from families, particularly for its child-friendly and accommodating services. Numerous reviews highlight the hotel's excellent value for those traveling with children, noting the spacious and comfortable rooms that can easily fit a family, including options for additional beds for kids.
Parents appreciate the efforts of individual staff members, especially those like Bahar, who goes the extra mile to entertain younger guests, enhancing the overall family experience. The hotel’s favorable location and comfortable spaces make it an ideal base for families exploring Stockholm.
Despite some guests mentioning that the hotel feels a bit outdated, the mix of amenities and welcoming atmosphere compensates for this, making it a great package for families. The large suites and adequate play space for kids are particularly appreciated, ensuring a comfortable and enjoyable stay for everyone.
Overall, the Sheraton Stockholm Hotel's dedication to creating a welcoming environment for families cements its reputation as an excellent choice for family trips, weekend getaways with teenagers and travel with young children.
Situated in a bustling part of the city, Sheraton Stockholm Hotel offers convenient access to a variety of nightlife options. Guests appreciate the close proximity to several bars and restaurants, making it a great choice for those looking to explore the local scene. The central location ensures a safe and easy experience when venturing out at night.
Despite these advantages, some guests have noted that the hotel's on-site bar closes relatively early, by 11 PM and lacks certain amenities like drink mixes and a designated smoking area. A few reviews mention noise issues from nearby discotheques and football events, which might affect light sleepers. However, the surrounding area is rich with vibrant nightlife, offering diverse options that are sure to cater to different tastes.
Overall, for those keen on enjoying Stockholm’s nightlife, the Sheraton Stockholm Hotel stands out for its excellent location and variety of nearby entertainment choices.
The Sheraton Stockholm Hotel appears to struggle in meeting the expectations associated with a 5-star rating, as reflected in numerous guest reviews. The hotel is criticized for falling short of the high standards typically demanded of its category with frequent mentions of outdated facilities and a need for renovation. Guests have expressed disappointment regarding the overall service and amenities, noting that they do not align with a 5-star experience. Specifically, services such as 24-hour room service, turndown service and personalized welcomes were missing, which are expected at this level.
The breakfast at the hotel was often described as below average for a 5-star establishment and the pricing was deemed high given the offered standards. Despite this, some positive aspects were highlighted, such as the cleanliness, cozy atmosphere, professional staff and great food available at the luxury restaurant. Nonetheless, the recurring theme in the feedback is a disconnect between the hotel's current state and what is expected of a 5-star rating, suggesting that potential guests might find the experience more akin to a 3 or 4-star hotel.
Located centrally in Stockholm, the Sheraton Stockholm Hotel is favorably positioned for both shopping and dining, making it a convenient choice for business travelers. With its close proximity to the business district, the hotel caters well to those on business trips. Guests often highlight the availability of useful business facilities including clean meeting rooms and a library suitable for business meetings.
The hotel meets the minimal standards expected for business hotels, providing generally adequate facilities to support a successful business stay. The spacious rooms come equipped with good internet connections, which is essential for remote work and the on-site amenities facilitate a seamless business travel experience. This includes a clean, comfy bed and friendly staff, always ready to promptly address any issues.
However, some reviewers suggested there may be better options specifically tailored for business travelers. Despite these critiques, the Sheraton's advantageous location, combined with convenient business-friendly amenities and good working space, make it a generally well-regarded choice for those traveling to Stockholm for business purposes.
The Sheraton Stockholm Hotel offers a generally positive experience for guests with disabilities. The hotel features accessible rooms and is described as wheel chair accessible, making it suitable for individuals with mobility needs. The location is highly praised for being convenient, well situated near transportation options and easy to reach, which enhances overall accessibility. There is a variety of room types available, including those specifically designed for mobility accessibility. While there are mentions of areas for improvement in accessibility and some issues with staff communication in Swedish, the staff is noted for their role in organizing tours, indicating a service-oriented approach. Overall, the Sheraton Stockholm Hotel is a good option for those seeking accessible accommodation in a prime location.
Sheraton Stockholm Hotel exudes a luxurious ambiance with its plush rooms and elegant atmosphere, presenting itself as a high-class, 5-star hotel. The hospitality is exceptional with room service adding an extra touch of convenience and comfort throughout one's stay. Guests have praised the spacious and contemporary accommodations, describing them as luxurious and comfortable. Despite some critiques about the hotel's age and outdated details, many still find the overall experience to be of a high luxury level, highlighted by the exceptional and attentive staff service.
However, a few reviews pointed out some disappointments. There are mentions of the facilities appearing run-down and details not meeting the expectations of those accustomed to top-tier luxury. The assumption that premium services, such as assistance with luggage, would be included was not always met. The technology elements, specifically the digital services, were noted to be less accommodating for Apple users.
Despite some areas needing improvement, the emphasis remains on the luxurious, elegant and comfortable experience provided, characteristic of a reputable Sheraton hotel.
The Sheraton Stockholm Hotel offers a prime location, conveniently situated near both the train station and bus stops, making it an easily accessible choice for travelers. It stands out as an ideal destination for couples seeking a romantic retreat. Guests frequently emphasize its suitability for anniversary holidays, underlining the romantic atmosphere that pervades the hotel's environment. The rooms often feature romantic views, enhancing the overall experience for couples. Additionally, the area surrounding the hotel boasts several romantic spots, perfect for creating memorable moments together. Overall, it is highly recommended for those looking to enjoy a romantic getaway in Stockholm.
Sheraton Stockholm Hotel emerges as a commendable option for travelers with pets, featuring several accommodating amenities. The hotel permits pets and charges an additional fee of 500 SEK per stay to cover extra cleaning. Specific provisions for dogs include dog beds provided in rooms and the availability of doggy bags for breakfast, ensuring pets are catered to with dedicated attention.
Despite these positive aspects, there are a few restrictions to bear in mind. Pets are not permitted in the restaurant or café, though a small designated area is available where pets can accompany their owners. Nevertheless, guests have reported warm and understanding service from the housekeeping staff, who take care to respect requests that ensure pet safety, like keeping bathroom doors shut.
Overall, the Sheraton Stockholm Hotel stands out as a dog-friendly establishment where pets are welcomed and their needs thoughtfully addressed, making it a practical choice for those traveling with their furry companions.
Location Show Map
Location
Perfectly placed by the waterfront, the hotel also provides beautiful views, adding to its appeal. Whether visiting Stockholm for a city trip, sightseeing or business, the Sheraton's strategic location ensures that almost all essential spots are conveniently reachable on foot, including key cultural sites, modern shopping areas and picturesque historical neighborhoods. The location is especially praised for its practicality and convenience, allowing guests to stroll around the central parts of Stockholm with ease, immersing themselves in the city's vibrant atmosphere.
Breakfast
Despite the widespread approval, some guests noted areas for improvement. A few guests pointed out that the breakfast selection could be more diverse and others mentioned that the breakfast was not up to the standard expected of a 5-star hotel. Additionally, some guests felt the breakfast was overpriced and crowded with complaints about noisy and chaotic dining areas, long lines and unclean tables. A few reviewers also mentioned that specific items, such as eggs or potatoes, were often cold and that there were occasional service inefficiencies and refilling issues.
In terms of ambiance and service, the staff received mixed reviews—ranging from being described as super professional and friendly to criticisms of unorganized service and poor management during busy times. Overall, while the breakfast at Sheraton Stockholm Hotel generally meets expectations with its quality and variety, there are opportunities for enhancing organization, service efficiency and the dining atmosphere.
Dinner
However, there are notable areas for improvement. The evening menu was frequently described as limited and lacking in creativity with several guests noting that the dinner options could be more diverse and include more local specialties, such as fish. Some diners found the food to be tasteless and overpriced and were disappointed with the quality and presentation. The dining area at times felt uncomfortable and reminiscent of an airport lounge with some furniture appearing worn out.
Service inconsistencies were another major concern with mentions of slow, inattentive service and the restaurant being closed on certain nights. Additionally, the chaotic breakfast environment and unreliable coffee machines detracted from the overall dining experience. Bar service was occasionally slow and it was often under-staffed, leading to delays.
Despite the presence of plenty of good restaurants in the vicinity, guests felt that improvements in both menu variety and service quality at the Sheraton Stockholm's dining facilities would greatly enhance the experience.
Rooms
However, it's clear that the hotel's age shows in several areas. Many guests felt that while the rooms are spacious, they are dated and in need of renovation. Reports of worn-out furniture, outdated decor and signs of wear and tear were common. Bathrooms, in particular, were often noted as small and old-fashioned and there were occasional mentions of property maintenance issues like scratches on floors, peeling paint and limescale on mugs. Additionally, some rooms were described as noisy with inadequate soundproofing against street and neighboring room noise.
Several reviews also highlighted inconvenience related to amenities and cleanliness issues. Instances of dusty and dirty rooms were noted and some guests faced problems with window conditions and ventilation systems. Despite the drawbacks, the staff's responsiveness to issues and the potential for room upgrades helped mitigate some of these negatives.
In conclusion, while the Sheraton Stockholm Hotel offers generally spacious and comfortable rooms with lovely views and good service, certain areas need modernization and better upkeep to meet the high standards expected by its guests.
Beds
Cleanliness
However, the property shows signs of wear with some rooms being outdated and in need of renovation. While the overall environment remains fresh and tidy, specific areas like bathrooms and corridors could use better maintenance. There were also instances where room cleanliness did not meet expectations, prompting guests to request additional cleaning. Despite these issues, the hotel maintains a clean and welcoming atmosphere, typical of the Sheraton brand.
Staff
The reception staff have generally been noted for their friendliness and professionalism, creating a positive first impression. Guests also appreciated the responsive and accommodating nature of the personnel in various other hotel areas, including the bar, restaurant and housekeeping.
While most reviews are overwhelmingly positive, indicating that the staff are a credit to the hotel, there are occasional mentions of inconsistency. Some guests felt that certain employees could benefit from further training, highlighting sporadic issues with unresponsiveness or blunt interactions during check-out or at the help desk.
Overall, the Sheraton Stockholm Hotel staff are largely perceived as exceptional, embodying the brand’s commitment to excellent customer service with their warm and hospitable demeanor.
Wi-Fi
However, numerous reviews also point to less favorable aspects of the hotel's internet service. Several guests experienced slow WiFi, patchy connections and a problematic login process. Issues like weak signal strength and unreliable connections were commonly reported, leading to some frustration. Despite these problems, the availability of free WiFi remains a notable feature, although its performance might not always meet every guest's expectations.
Gym
While many guests describe the gym as very good, nicely equipped and suitable for their needs, others mention that it is small and could benefit from further development. Some noted the absence of barbells and pilates balls, suggesting that there is room for improvement. Despite these drawbacks, the gym and sauna are still considered good amenities that contribute positively to the overall experience at the Sheraton Stockholm Hotel.
Parking
Family
Parents appreciate the efforts of individual staff members, especially those like Bahar, who goes the extra mile to entertain younger guests, enhancing the overall family experience. The hotel’s favorable location and comfortable spaces make it an ideal base for families exploring Stockholm.
Despite some guests mentioning that the hotel feels a bit outdated, the mix of amenities and welcoming atmosphere compensates for this, making it a great package for families. The large suites and adequate play space for kids are particularly appreciated, ensuring a comfortable and enjoyable stay for everyone.
Overall, the Sheraton Stockholm Hotel's dedication to creating a welcoming environment for families cements its reputation as an excellent choice for family trips, weekend getaways with teenagers and travel with young children.
Nightlife
Despite these advantages, some guests have noted that the hotel's on-site bar closes relatively early, by 11 PM and lacks certain amenities like drink mixes and a designated smoking area. A few reviews mention noise issues from nearby discotheques and football events, which might affect light sleepers. However, the surrounding area is rich with vibrant nightlife, offering diverse options that are sure to cater to different tastes.
Overall, for those keen on enjoying Stockholm’s nightlife, the Sheraton Stockholm Hotel stands out for its excellent location and variety of nearby entertainment choices.
5 Star
The breakfast at the hotel was often described as below average for a 5-star establishment and the pricing was deemed high given the offered standards. Despite this, some positive aspects were highlighted, such as the cleanliness, cozy atmosphere, professional staff and great food available at the luxury restaurant. Nonetheless, the recurring theme in the feedback is a disconnect between the hotel's current state and what is expected of a 5-star rating, suggesting that potential guests might find the experience more akin to a 3 or 4-star hotel.
Business
The hotel meets the minimal standards expected for business hotels, providing generally adequate facilities to support a successful business stay. The spacious rooms come equipped with good internet connections, which is essential for remote work and the on-site amenities facilitate a seamless business travel experience. This includes a clean, comfy bed and friendly staff, always ready to promptly address any issues.
However, some reviewers suggested there may be better options specifically tailored for business travelers. Despite these critiques, the Sheraton's advantageous location, combined with convenient business-friendly amenities and good working space, make it a generally well-regarded choice for those traveling to Stockholm for business purposes.
Accessible
Luxury
However, a few reviews pointed out some disappointments. There are mentions of the facilities appearing run-down and details not meeting the expectations of those accustomed to top-tier luxury. The assumption that premium services, such as assistance with luggage, would be included was not always met. The technology elements, specifically the digital services, were noted to be less accommodating for Apple users.
Despite some areas needing improvement, the emphasis remains on the luxurious, elegant and comfortable experience provided, characteristic of a reputable Sheraton hotel.
Romantic
Dog Friendly
Despite these positive aspects, there are a few restrictions to bear in mind. Pets are not permitted in the restaurant or café, though a small designated area is available where pets can accompany their owners. Nevertheless, guests have reported warm and understanding service from the housekeeping staff, who take care to respect requests that ensure pet safety, like keeping bathroom doors shut.
Overall, the Sheraton Stockholm Hotel stands out as a dog-friendly establishment where pets are welcomed and their needs thoughtfully addressed, making it a practical choice for those traveling with their furry companions.
No, Sheraton Stockholm Hotel doesn't have any pool.
No, a spa isn't available at Sheraton Stockholm Hotel.
Yes, Sheraton Stockholm Hotel welcomes dogs.
Yes, parking facilities are available at Sheraton Stockholm Hotel.
Yes, Sheraton Stockholm Hotel has a gym.
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