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Big Hotels with Swimming Pool in Stoneham
31 HOTELS IN AND AROUND STONEHAMRanking can be influenced by the commissions we receive.
$
+5
Info
Summary of reviews
Le Manoir du Lac Delage, located conveniently near Quebec City and Jacques Cartier National Park, stands as a delightful retreat offering a tranquil, picturesque setting by a serene lake. Guests consistently praise its exceptional location, marking it as an ideal spot for both relaxation and outdoor activities such as skiing and snow biking. The hotel's integration of natural beauty with accessibility to urban amenities is highly appreciated, contributing to a soothing and heavenly ambiance.
The breakfast at Le Manoir du Lac Delage is well-regarded for its hearty and varied selections, despite some concerns over its cost. The dining room service and buffet spread receive positive remarks with guests enjoying the generous portions and delicious options. Dinner at the hotel's restaurant also garners commendations for its high-quality, gourmet-style dishes, although some guests find the pricing steep and service sometimes lacking due to understaffing.
Rooms at the hotel are noted for their spaciousness, cleanliness and comfort with many featuring beautiful lake views. The peaceful and attractive surroundings enhance the overall experience, providing a serene environment perfect for unwinding. Recently renovated accommodations and comfortable bedding contribute to the satisfaction of the guests, although a few have mentioned a need for better lighting and occasional renovations.
Cleanliness throughout the hotel is generally lauded with the site being described as beautiful, peaceful and exceptionally well-maintained. While some minor issues regarding bathroom cleanliness and spa facilities were noted, the overall impression remains positive.
The staff at Le Manoir du Lac Delage is frequently praised for their friendliness, professionalism and attentiveness, significantly enhancing the quality of the guest experience. Although there are isolated reports of less helpful or unfriendly behavior, the overall sentiment towards the staff is one of appreciation for their effort to ensure a pleasant stay.
The spa and pool amenities are standout features with multiple indoor and outdoor pools, jacuzzis, saunas and a hammam providing a rejuvenating experience. Guests enjoy the unlimited access to these facilities which are beautifully set by the lake, making them a highlight of their visit. However, it is noted that spa services can sometimes be fully booked.
Le Manoir du Lac Delage is highly recommended for family vacations, offering a variety of activities for both kids and parents. The family-oriented environment, along with the abundance of leisure options, makes it an excellent destination for a lively and enjoyable family stay. While it may be less suited for those seeking a quiet couples' retreat, it remains a memorable spot for nature enthusiasts and families alike.
Lastly, the beds are often described as super comfortable with the quality of the bedding adding to a restful experience. Although some guests find the beds too soft, the overall consensus is one of high comfort, adding positively to the guest experience at Le Manoir du Lac Delage.
The breakfast at Le Manoir du Lac Delage is well-regarded for its hearty and varied selections, despite some concerns over its cost. The dining room service and buffet spread receive positive remarks with guests enjoying the generous portions and delicious options. Dinner at the hotel's restaurant also garners commendations for its high-quality, gourmet-style dishes, although some guests find the pricing steep and service sometimes lacking due to understaffing.
Rooms at the hotel are noted for their spaciousness, cleanliness and comfort with many featuring beautiful lake views. The peaceful and attractive surroundings enhance the overall experience, providing a serene environment perfect for unwinding. Recently renovated accommodations and comfortable bedding contribute to the satisfaction of the guests, although a few have mentioned a need for better lighting and occasional renovations.
Cleanliness throughout the hotel is generally lauded with the site being described as beautiful, peaceful and exceptionally well-maintained. While some minor issues regarding bathroom cleanliness and spa facilities were noted, the overall impression remains positive.
The staff at Le Manoir du Lac Delage is frequently praised for their friendliness, professionalism and attentiveness, significantly enhancing the quality of the guest experience. Although there are isolated reports of less helpful or unfriendly behavior, the overall sentiment towards the staff is one of appreciation for their effort to ensure a pleasant stay.
The spa and pool amenities are standout features with multiple indoor and outdoor pools, jacuzzis, saunas and a hammam providing a rejuvenating experience. Guests enjoy the unlimited access to these facilities which are beautifully set by the lake, making them a highlight of their visit. However, it is noted that spa services can sometimes be fully booked.
Le Manoir du Lac Delage is highly recommended for family vacations, offering a variety of activities for both kids and parents. The family-oriented environment, along with the abundance of leisure options, makes it an excellent destination for a lively and enjoyable family stay. While it may be less suited for those seeking a quiet couples' retreat, it remains a memorable spot for nature enthusiasts and families alike.
Lastly, the beds are often described as super comfortable with the quality of the bedding adding to a restful experience. Although some guests find the beds too soft, the overall consensus is one of high comfort, adding positively to the guest experience at Le Manoir du Lac Delage.
Categories
Pool
Indoor Pool
Outdoor Pool
Big
Spa
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$
+6
Info
Summary of reviews
Entourage sur-le-Lac is a top-rated destination noted for its exceptional location, excellent amenities and welcoming atmosphere, making it an ideal choice for travelers seeking relaxation and adventure.
The hotel enjoys a stunning location at Lac Beauport, offering breathtaking lake and mountain views while providing easy access to attractions such as Le Relais ski center and Quebec City. Guests can indulge in numerous on-site activities including ice skating, kayaking, mountain biking and hiking. The serene lakeside setting offers a peaceful escape with the perfect blend of nature and urban convenience.
The rooms are frequently praised for their spaciousness, modern design and luxurious comfort. Beautifully decorated with conveniences such as kitchenettes and functional bathrooms, many rooms offer superb lake views, adding to the overall experience. The accommodations are described as clean, well-maintained and tastefully decorated, fostering a relaxing and homely atmosphere.
Despite some critiques, dining at the hotel generally receives positive feedback, especially for dinner. The restaurant's atmosphere and food quality are notable, though the limited and sometimes overpriced menu and slow service can be areas of improvement. Breakfast receives mixed reviews, lauded for its delicious à la carte and buffet options but noted for not being included, leading to concerns about cost and value.
Guests consistently commend the hotel's cleanliness with rooms and facilities described as spotless and well-maintained. However, some inconsistencies in cleaning services, such as occasional lapses in daily room cleaning, have been reported.
The staff at Entourage sur-le-Lac stand out for their exceptional service, professionalism and friendliness. Many guests highlight the staff's responsiveness and willingness to go above and beyond to ensure a comfortable stay, creating a warm and inviting atmosphere.
Families find the hotel particularly appealing due to its family-friendly amenities and various activities that keep children engaged. The game room and playroom, along with attentive staff and clean facilities, make for enjoyable family getaways.
While the WiFi service can be inconsistent, the gym receives high marks for its modern, well-equipped facilities. The outdoor pool, although smaller than expected, remains a popular feature, complimented by additional activities such as kayaking and a spacious hot tub.
Entourage sur-le-Lac is highly regarded for its comfortable bedding, especially in the main rooms, though sofa beds receive some criticism. Overall, it offers a high-quality, family-friendly resort experience that lives up to its four-star rating, making it a destination worth visiting for those seeking a blend of natural beauty, excellent amenities and a welcoming environment.
The hotel enjoys a stunning location at Lac Beauport, offering breathtaking lake and mountain views while providing easy access to attractions such as Le Relais ski center and Quebec City. Guests can indulge in numerous on-site activities including ice skating, kayaking, mountain biking and hiking. The serene lakeside setting offers a peaceful escape with the perfect blend of nature and urban convenience.
The rooms are frequently praised for their spaciousness, modern design and luxurious comfort. Beautifully decorated with conveniences such as kitchenettes and functional bathrooms, many rooms offer superb lake views, adding to the overall experience. The accommodations are described as clean, well-maintained and tastefully decorated, fostering a relaxing and homely atmosphere.
Despite some critiques, dining at the hotel generally receives positive feedback, especially for dinner. The restaurant's atmosphere and food quality are notable, though the limited and sometimes overpriced menu and slow service can be areas of improvement. Breakfast receives mixed reviews, lauded for its delicious à la carte and buffet options but noted for not being included, leading to concerns about cost and value.
Guests consistently commend the hotel's cleanliness with rooms and facilities described as spotless and well-maintained. However, some inconsistencies in cleaning services, such as occasional lapses in daily room cleaning, have been reported.
The staff at Entourage sur-le-Lac stand out for their exceptional service, professionalism and friendliness. Many guests highlight the staff's responsiveness and willingness to go above and beyond to ensure a comfortable stay, creating a warm and inviting atmosphere.
Families find the hotel particularly appealing due to its family-friendly amenities and various activities that keep children engaged. The game room and playroom, along with attentive staff and clean facilities, make for enjoyable family getaways.
While the WiFi service can be inconsistent, the gym receives high marks for its modern, well-equipped facilities. The outdoor pool, although smaller than expected, remains a popular feature, complimented by additional activities such as kayaking and a spacious hot tub.
Entourage sur-le-Lac is highly regarded for its comfortable bedding, especially in the main rooms, though sofa beds receive some criticism. Overall, it offers a high-quality, family-friendly resort experience that lives up to its four-star rating, making it a destination worth visiting for those seeking a blend of natural beauty, excellent amenities and a welcoming environment.
Categories
Pool
Heated Pool
Outdoor Pool
Big
Luxury
$
+3
Info
Summary of reviews
The Courtyard by Marriott Quebec City is highly praised by travelers for its prime location, which is close to various dining options, highways, shopping malls and attractions like the Vidéotron Centre and Old Quebec. The area around the hotel is noted for being both beautiful and peaceful, offering convenience without sacrificing tranquility. The presence of ample, covered parking and well-maintained facilities like the pool and gym further enhance the guest experience.
Guest feedback on the breakfast service is generally positive with many appreciating the quality and variety of food, though some find the pricing and lack of a buffet option to be drawbacks. The restaurant's service, despite occasional wait times and minor issues with salinity, is often highlighted for its professionalism and quality.
The rooms at the Courtyard by Marriott Quebec City are frequently commended for being very clean, modern, spacious and comfortable, particularly the beds and bedding. The décor, facilities and overall hotel ambiance receive high marks, though there are minor notes about room cleaning services. The hotel's cleanliness and modern appeal are consistently emphasized in guest reviews, contributing to a restful stay.
The hotel's staff stands out for their friendliness, professionalism and helpful nature. Bilingual capabilities and courteous service at reception further enhance the guest experience. While minor communication issues regarding additional fees have been noted, the overwhelmingly positive feedback on staff interactions plays a significant role in the hotel's favorable reputation.
Guests generally enjoy the hotel's pool, although some note occasional cleanliness concerns and varying water temperatures. Despite these mixed reviews, the pool area, complemented by a well-equipped training center, is appreciated for its cleanliness and appealing setup.
Overall, the Courtyard by Marriott Quebec City delivers a reliable and comfortable accommodation experience, marked by excellent location, superb cleanliness, comfortable beds and attentive staff.
Guest feedback on the breakfast service is generally positive with many appreciating the quality and variety of food, though some find the pricing and lack of a buffet option to be drawbacks. The restaurant's service, despite occasional wait times and minor issues with salinity, is often highlighted for its professionalism and quality.
The rooms at the Courtyard by Marriott Quebec City are frequently commended for being very clean, modern, spacious and comfortable, particularly the beds and bedding. The décor, facilities and overall hotel ambiance receive high marks, though there are minor notes about room cleaning services. The hotel's cleanliness and modern appeal are consistently emphasized in guest reviews, contributing to a restful stay.
The hotel's staff stands out for their friendliness, professionalism and helpful nature. Bilingual capabilities and courteous service at reception further enhance the guest experience. While minor communication issues regarding additional fees have been noted, the overwhelmingly positive feedback on staff interactions plays a significant role in the hotel's favorable reputation.
Guests generally enjoy the hotel's pool, although some note occasional cleanliness concerns and varying water temperatures. Despite these mixed reviews, the pool area, complemented by a well-equipped training center, is appreciated for its cleanliness and appealing setup.
Overall, the Courtyard by Marriott Quebec City delivers a reliable and comfortable accommodation experience, marked by excellent location, superb cleanliness, comfortable beds and attentive staff.
Categories
Pool
Heated Pool
Indoor Pool
Big
Family
$
+2
Info
Summary of reviews
Grand Times Hotel garners substantial praise from guests, particularly for its prime location and overall cleanliness. Guests appreciate its proximity to major shopping destinations, eateries and essential services, making it an ideal choice for both shoppers and those looking to explore Quebec City’s historic sites. The accessibility to major routes and local attractions like the Videotron Center enhances its appeal for travelers attending events or exploring Quebec's cultural offerings.
While the complimentary continental breakfast is convenient, it falls short in variety and warmth, leaving room for improvements such as adding hot items and ensuring food availability until the advertised end time. The lack of an on-site restaurant means dining options are somewhat limited, but the availability of in-room fridges and microwaves, coupled with nearby restaurant choices, compensates to some extent.
The rooms generally receive positive reviews for their spaciousness, comfort and cleanliness. Standout features include large, well-maintained bathrooms and modern amenities. However, some rooms show wear and tear with outdated furnishings, thick carpets and subpar lighting potentially detracting from guests' experience. The pool, while clean and well-maintained, is noted as being small and sometimes overcrowded.
The cleanliness of the hotel stands out with consistently positive remarks about the upkeep of both the rooms and communal areas. A tranquil environment and efficient housekeeping staff further amplify this aspect. However, sporadic issues with room readiness and housekeeping have been mentioned.
The staff at Grand Times Hotel is predominantly praised for their welcoming, friendly and helpful nature. Positive interactions with the reception staff contribute greatly to the pleasant atmosphere of the hotel. A few concerns regarding availability and demeanor were noted but are generally outweighed by the positive experiences reported.
In terms of amenities, the Wi-Fi service receives mixed feedback with significant areas for improvement in reliability and speed. The gym, while a nice addition, is described as small and outdated, lacking comprehensive equipment.
Lastly, the hotel is family-friendly, offering spacious suites and a fun pool area that are particularly appreciated by families with children. The ample, convenient parking, including electric car charging facilities, further enhances the stay for family travelers.
Overall, Grand Times Hotel offers a blend of convenience, cleanliness and welcoming service, making it a solid choice for both leisure and business travelers, despite minor areas that could benefit from enhancements.
While the complimentary continental breakfast is convenient, it falls short in variety and warmth, leaving room for improvements such as adding hot items and ensuring food availability until the advertised end time. The lack of an on-site restaurant means dining options are somewhat limited, but the availability of in-room fridges and microwaves, coupled with nearby restaurant choices, compensates to some extent.
The rooms generally receive positive reviews for their spaciousness, comfort and cleanliness. Standout features include large, well-maintained bathrooms and modern amenities. However, some rooms show wear and tear with outdated furnishings, thick carpets and subpar lighting potentially detracting from guests' experience. The pool, while clean and well-maintained, is noted as being small and sometimes overcrowded.
The cleanliness of the hotel stands out with consistently positive remarks about the upkeep of both the rooms and communal areas. A tranquil environment and efficient housekeeping staff further amplify this aspect. However, sporadic issues with room readiness and housekeeping have been mentioned.
The staff at Grand Times Hotel is predominantly praised for their welcoming, friendly and helpful nature. Positive interactions with the reception staff contribute greatly to the pleasant atmosphere of the hotel. A few concerns regarding availability and demeanor were noted but are generally outweighed by the positive experiences reported.
In terms of amenities, the Wi-Fi service receives mixed feedback with significant areas for improvement in reliability and speed. The gym, while a nice addition, is described as small and outdated, lacking comprehensive equipment.
Lastly, the hotel is family-friendly, offering spacious suites and a fun pool area that are particularly appreciated by families with children. The ample, convenient parking, including electric car charging facilities, further enhances the stay for family travelers.
Overall, Grand Times Hotel offers a blend of convenience, cleanliness and welcoming service, making it a solid choice for both leisure and business travelers, despite minor areas that could benefit from enhancements.
Categories
Pool
Indoor Pool
Big
Family
$
Info
Summary of reviews
Hotel Ambassadeur et Suites has several appealing features that make it an attractive option for travelers, particularly those visiting Quebec. Its prime location, positioned conveniently close to Old Quebec, Montmorency Falls and Île d'Orléans, offers excellent accessibility to a range of the city’s attractions and amenities. Guests appreciate the proximity to dining options and essential services, making it a practical base for both leisure and business guests. Furthermore, the hotel features scenic views that enhance the overall experience.
Despite occasional shortcomings such as inconsistent breakfast offerings and some maintenance issues with the on-site restaurant, the dining experience remains generally positive. The nearby restaurant options and the presence of the well-regarded Batifol restaurant within the hotel compound ensure that guests have access to quality meals. The hotel restaurant, when operational, is praised for its delicious food and good service, adding value to the overall dining experience.
Rooms at Hotel Ambassadeur et Suites receive mixed reviews. Many guests commend the spaciousness, comfort and clean environment of certain rooms, alongside good soundproofing and modern showers. However, several reports highlight significant issues regarding room maintenance, cleanliness and outdated facilities. Problems such as broken furniture, moldy walls and noisy ventilation are common complaints, affecting the overall guest experience.
Clean standards in some areas of the hotel raise concerns, especially in rooms, bathrooms and common areas like hallways and elevators. Instances of inadequately cleaned rooms and unemptied trash bins underscore the need for improvements in housekeeping and maintenance practices.
The hotel staff generally earn high marks for their friendliness, professionalism and helpfulness, contributing significantly to positive guest experiences. However, there are some inconsistencies with occasional reports of unwelcoming behavior among certain reception staff.
The hotel's spa area is positively reviewed for its beauty and cleanliness, although occasional issues like temperature control and overcrowding need addressing. Similarly, the pool area is enjoyed for its decor and amenities, especially for children, but maintenance and safety concerns crop up, impacting the overall guest experience.
The complimentary parking is a notable advantage, appreciated for its convenience and safety, ensuring a stress-free experience upon arrivals and departures.
However, the hotel’s free wifi service is notably below par with frequent complaints about poor connectivity and speed, detracting from guests' overall stay.
While the comfort of the beds receives mixed feedback, some guests find them quite comfortable, while others highlight issues such as broken or noisy mattresses and insufficiently clean sheets.
All things considered, Hotel Ambassadeur et Suites offers good value for money thanks to its excellent location and friendly staff. However, it faces significant challenges in room maintenance, cleanliness and overall facility upkeep with guests indicating that some aspects fall short of a three-star classification. With targeted improvements, particularly in cleanliness and room condition, the hotel has the potential to offer a more consistently satisfying experience.
Despite occasional shortcomings such as inconsistent breakfast offerings and some maintenance issues with the on-site restaurant, the dining experience remains generally positive. The nearby restaurant options and the presence of the well-regarded Batifol restaurant within the hotel compound ensure that guests have access to quality meals. The hotel restaurant, when operational, is praised for its delicious food and good service, adding value to the overall dining experience.
Rooms at Hotel Ambassadeur et Suites receive mixed reviews. Many guests commend the spaciousness, comfort and clean environment of certain rooms, alongside good soundproofing and modern showers. However, several reports highlight significant issues regarding room maintenance, cleanliness and outdated facilities. Problems such as broken furniture, moldy walls and noisy ventilation are common complaints, affecting the overall guest experience.
Clean standards in some areas of the hotel raise concerns, especially in rooms, bathrooms and common areas like hallways and elevators. Instances of inadequately cleaned rooms and unemptied trash bins underscore the need for improvements in housekeeping and maintenance practices.
The hotel staff generally earn high marks for their friendliness, professionalism and helpfulness, contributing significantly to positive guest experiences. However, there are some inconsistencies with occasional reports of unwelcoming behavior among certain reception staff.
The hotel's spa area is positively reviewed for its beauty and cleanliness, although occasional issues like temperature control and overcrowding need addressing. Similarly, the pool area is enjoyed for its decor and amenities, especially for children, but maintenance and safety concerns crop up, impacting the overall guest experience.
The complimentary parking is a notable advantage, appreciated for its convenience and safety, ensuring a stress-free experience upon arrivals and departures.
However, the hotel’s free wifi service is notably below par with frequent complaints about poor connectivity and speed, detracting from guests' overall stay.
While the comfort of the beds receives mixed feedback, some guests find them quite comfortable, while others highlight issues such as broken or noisy mattresses and insufficiently clean sheets.
All things considered, Hotel Ambassadeur et Suites offers good value for money thanks to its excellent location and friendly staff. However, it faces significant challenges in room maintenance, cleanliness and overall facility upkeep with guests indicating that some aspects fall short of a three-star classification. With targeted improvements, particularly in cleanliness and room condition, the hotel has the potential to offer a more consistently satisfying experience.
Categories
Pool
Indoor Pool
Big
Spa
From $131
$
+1
Info
Summary of reviews
Grand Times Hotel – Aeroport de Quebec is lauded for its prime location near Quebec City airport, making it exceptionally convenient for travelers. Its close proximity to restaurants, shops, cinemas and major highways offers easy access to both local amenities and attractions, including Montmorency Falls and downtown Quebec City. This balanced location provides guests with city amenities without the hustle and bustle, contributing significantly to the hotel’s appeal.
The rooms are consistently praised for their spaciousness, cleanliness and modern amenities. Guests particularly enjoy the contemporary design, comfortable beds and spacious bathrooms, which often feature large showers. While some issues with lighting and outdated equipment exist, the overall ambiance is described as cozy and comfortable, supplemented by a peaceful atmosphere and effective soundproofing.
Cleanliness is a standout feature with both rooms and common areas maintained impeccably. Occasional lapses, such as overlooking minor details or insufficient replacements of amenities, do occur but are not prevalent enough to detract significantly from the overall positive impression. The hotel staff further enhance the experience, frequently noted for their friendliness, professionalism and efficiency.
The complimentary wifi is another strong point with most guests finding it fast and reliable, accommodating tasks such as remote work effectively. The parking facilities also receive commendation for their ample space, convenience and availability of electric vehicle charging stations.
Despite mixed reviews about the breakfast offerings, some guests appreciate the individually packaged continental breakfast and fresh presentation. However, there is a consensus that the variety and quality could be improved with many finding it overpriced for what is offered.
The hotel proves to be family-friendly, accommodating guests traveling with children through its spacious and comfortable family suites. The proximity to attractions and activities suitable for kids adds to its appeal for family vacations.
The indoor pool, while small, is generally appreciated, especially by children. However, its limited size and cold temperature are drawbacks for some guests. Despite this, the pool’s cleanliness and availability remain positive aspects.
Overall, Grand Times Hotel – Aeroport de Quebec offers a pleasant and comfortable stay marked by excellent location, clean and modern rooms, friendly staff and effective amenities such as wifi and parking. Minor areas for improvement, like the breakfast variety and some room features, do not significantly detract from the generally positive experience guests report.
The rooms are consistently praised for their spaciousness, cleanliness and modern amenities. Guests particularly enjoy the contemporary design, comfortable beds and spacious bathrooms, which often feature large showers. While some issues with lighting and outdated equipment exist, the overall ambiance is described as cozy and comfortable, supplemented by a peaceful atmosphere and effective soundproofing.
Cleanliness is a standout feature with both rooms and common areas maintained impeccably. Occasional lapses, such as overlooking minor details or insufficient replacements of amenities, do occur but are not prevalent enough to detract significantly from the overall positive impression. The hotel staff further enhance the experience, frequently noted for their friendliness, professionalism and efficiency.
The complimentary wifi is another strong point with most guests finding it fast and reliable, accommodating tasks such as remote work effectively. The parking facilities also receive commendation for their ample space, convenience and availability of electric vehicle charging stations.
Despite mixed reviews about the breakfast offerings, some guests appreciate the individually packaged continental breakfast and fresh presentation. However, there is a consensus that the variety and quality could be improved with many finding it overpriced for what is offered.
The hotel proves to be family-friendly, accommodating guests traveling with children through its spacious and comfortable family suites. The proximity to attractions and activities suitable for kids adds to its appeal for family vacations.
The indoor pool, while small, is generally appreciated, especially by children. However, its limited size and cold temperature are drawbacks for some guests. Despite this, the pool’s cleanliness and availability remain positive aspects.
Overall, Grand Times Hotel – Aeroport de Quebec offers a pleasant and comfortable stay marked by excellent location, clean and modern rooms, friendly staff and effective amenities such as wifi and parking. Minor areas for improvement, like the breakfast variety and some room features, do not significantly detract from the generally positive experience guests report.
Categories
Pool
Heated Pool
Indoor Pool
Big
Golf
From $127
$
Info
Summary of reviews
Hôtel Québec Best Western PLUS Centre-Ville - City Center in Quebec City is celebrated for its strategic location. Conveniently situated near the vibrant St-Roch neighborhood and close to Old Quebec, the hotel provides easy access to historical sites, dining and shopping options. Public transportation and proximity to the train station enhance its appeal for exploring the city.
Breakfast at the hotel is lauded for its quality and variety with many guests enjoying tasty and generous portions. Friendly service at the restaurant contributes to a positive dining experience, despite some criticism over high prices and limited menu diversity. Dinner options at the hotel's restaurants, particularly Nouvo and Bistro 33, are well-regarded for excellent food and good ambiance, though some note occasional service and pricing issues.
The rooms receive extensive praise for their spaciousness and cleanliness with comfortable beds and modern amenities like Keurig coffee machines adding to a restful stay. However, critiques about dated decor, lighting and views overlooking less desirable areas exist. Cleanliness is generally maintained to high standards, although sporadic issues like dusty furniture and overlooked items are reported.
Staff at the hotel are frequently highlighted for their friendliness, professionalism and helpfulness. Guest reviews consistently commend the team, especially the front desk, for their accommodating nature and local recommendations, contributing to an inviting atmosphere.
Free WiFi is provided with mixed reviews regarding its reliability. While many guests report strong connections, others experience slow speeds and inconsistent coverage.
The gym, though small, is appreciated for its modern equipment and cleanliness. Guests find it generally adequate, despite the absence of some amenities and occasional maintenance issues. Similarly, the indoor pool garners positive feedback for its decor and maintenance but faces criticism for its cold temperature, chlorine levels and size.
Parking is available but is frequently criticized for high costs, challenging access and the gravel surface. Despite these drawbacks, secure parking spots are appreciated by some guests for their convenience.
Lastly, the hotel accommodates guests with electric vehicles by offering three free charging stations, adding a modern and eco-friendly touch to its amenities.
Overall, Hôtel Québec Best Western PLUS Centre-Ville - City Center offers a comfortable stay with strong amenities, friendly staff and a prime location, though some aspects like parking and minor maintenance issues may need addressing.
Breakfast at the hotel is lauded for its quality and variety with many guests enjoying tasty and generous portions. Friendly service at the restaurant contributes to a positive dining experience, despite some criticism over high prices and limited menu diversity. Dinner options at the hotel's restaurants, particularly Nouvo and Bistro 33, are well-regarded for excellent food and good ambiance, though some note occasional service and pricing issues.
The rooms receive extensive praise for their spaciousness and cleanliness with comfortable beds and modern amenities like Keurig coffee machines adding to a restful stay. However, critiques about dated decor, lighting and views overlooking less desirable areas exist. Cleanliness is generally maintained to high standards, although sporadic issues like dusty furniture and overlooked items are reported.
Staff at the hotel are frequently highlighted for their friendliness, professionalism and helpfulness. Guest reviews consistently commend the team, especially the front desk, for their accommodating nature and local recommendations, contributing to an inviting atmosphere.
Free WiFi is provided with mixed reviews regarding its reliability. While many guests report strong connections, others experience slow speeds and inconsistent coverage.
The gym, though small, is appreciated for its modern equipment and cleanliness. Guests find it generally adequate, despite the absence of some amenities and occasional maintenance issues. Similarly, the indoor pool garners positive feedback for its decor and maintenance but faces criticism for its cold temperature, chlorine levels and size.
Parking is available but is frequently criticized for high costs, challenging access and the gravel surface. Despite these drawbacks, secure parking spots are appreciated by some guests for their convenience.
Lastly, the hotel accommodates guests with electric vehicles by offering three free charging stations, adding a modern and eco-friendly touch to its amenities.
Overall, Hôtel Québec Best Western PLUS Centre-Ville - City Center offers a comfortable stay with strong amenities, friendly staff and a prime location, though some aspects like parking and minor maintenance issues may need addressing.
Categories
Pool
Heated Pool
Indoor Pool
Big
Family
From $138
$
+1
Info
Summary of reviews
Hotel PUR, Quebec, a Tribute Portfolio Hotel, stands out for its strategic and convenient location near Old Quebec, making it ideal for exploring the city's cultural landmarks, bars, cafes and shops on foot. Spectacular views from higher floors and a welcoming policy for pets are additional highlights. Exceptional staff service enhances the overall experience with friendliness and helpfulness frequently noted.
Rooms are praised for their modern design, comfort and cleanliness. Beds, in particular, receive high marks for comfort, contributing to a restful stay. The well-maintained gym and pool facilities, along with commendable cleanliness in rooms, add to the hotel's appeal. However, there are occasional issues with air conditioning and room noise, but these are minor compared to the overall positive sentiment.
Breakfast and dinner offerings at the in-house restaurant, La Table, receive mixed feedback. While the breakfast service is often praised, many guests feel the cost is high and suggest it should be included in the room rate. Dinner experiences vary with specific dishes praised, but some guests note a decline in quality and service post-pandemic.
Parking conveniences are acknowledged, but high fees and occasional difficulties in securing a spot are notable concerns. Despite these challenges, the security and availability of indoor parking add value for guests arriving by car.
The hotel's dog-friendly policies are well-received, though some guests suggest designated dog-friendly areas for an even better experience. Overall, Hotel PUR combines an excellent location, good facilities and top-notch staff services, making it a favored choice for travelers looking to immerse themselves in the vibrant essence of Quebec City.
Rooms are praised for their modern design, comfort and cleanliness. Beds, in particular, receive high marks for comfort, contributing to a restful stay. The well-maintained gym and pool facilities, along with commendable cleanliness in rooms, add to the hotel's appeal. However, there are occasional issues with air conditioning and room noise, but these are minor compared to the overall positive sentiment.
Breakfast and dinner offerings at the in-house restaurant, La Table, receive mixed feedback. While the breakfast service is often praised, many guests feel the cost is high and suggest it should be included in the room rate. Dinner experiences vary with specific dishes praised, but some guests note a decline in quality and service post-pandemic.
Parking conveniences are acknowledged, but high fees and occasional difficulties in securing a spot are notable concerns. Despite these challenges, the security and availability of indoor parking add value for guests arriving by car.
The hotel's dog-friendly policies are well-received, though some guests suggest designated dog-friendly areas for an even better experience. Overall, Hotel PUR combines an excellent location, good facilities and top-notch staff services, making it a favored choice for travelers looking to immerse themselves in the vibrant essence of Quebec City.
Categories
Pool
Heated Pool
Indoor Pool
Big
Luxury
$
+3
Info
Summary of reviews
Hôtel Must Aéroport de Québec par JARO enjoys a prime location that is both convenient and accessible, particularly noted for its proximity to Old Quebec, the airport and major highways. Guests appreciate the nearby amenities like shops, restaurants, a cinema and family-friendly activities, making it an ideal stay for both business and leisure travelers. The availability of on-site amenities such as an indoor pool, arcades and accessible parking further enhances its appeal, especially for families.
The culinary experiences at Hôtel Must Aéroport de Québec par JARO receive mixed feedback. The on-site Boston Pizza restaurant is praised for its convenience and enjoyable food, while the breakfast offerings are seen as lacking in variety and quality. Guests often find the continental breakfast disappointing with issues ranging from limited options to subpar food quality. Nonetheless, several good restaurants in the surrounding area provide additional dining choices.
The spacious, modern rooms at Hôtel Must Aéroport de Québec par JARO are generally considered comfortable and well-equipped with practical amenities like fridges and microwaves. Guests appreciate the clean decor and soundproofing, which contribute to a tranquil atmosphere. Family-friendly features such as larger rooms and sofa beds are also well received. However, there are occasional concerns about cleanliness and maintenance, including issues with towels, garbage disposal and bathroom facilities. Friendly and courteous staff are frequently mentioned, enhancing the overall guest experience despite some inconsistencies in housekeeping.
Cleanliness at Hôtel Must Aéroport de Québec par JARO is often praised with neat and tidy common areas contributing to a positive stay. However, some areas, such as the carpets in the hallways and bathrooms, could benefit from more diligent cleaning practices.
The staff at Hôtel Must Aéroport de Québec par JARO are generally seen as a significant asset with many guests finding them welcoming, kind and courteous. Positive remarks focus on the helpfulness of the front desk staff and their proficiency in English, adding convenience for international travelers. Occasional mentions of unfriendly or unresponsive staff do exist but are outweighed by numerous accounts of exceptional service.
Guests have varying experiences with the hotel's WiFi. While some find it fast and reliable, others encounter slow or unstable connections, particularly in certain areas of the hotel. The limitation on the number of devices that can connect also poses issues for some visitors.
The gym facilities at Hôtel Must Aéroport de Québec par JARO are appreciated for offering a range of activities, though the outdated equipment and lack of air conditioning are areas for improvement. The indoor pool receives mixed reviews; while children enjoy the slides and water games, concerns about cleanliness, temperature and supervision are noted.
Parking at Hôtel Must Aéroport de Québec par JARO is a highlight with guests appreciating the secure, convenient underground parking facilities and the free Tesla destination charger. While occasional difficulties in finding parking are mentioned, the free and safe parking options are a significant advantage.
Families find Hôtel Must Aéroport de Québec par JARO to be an excellent choice, thanks to its child-friendly amenities like the spacious rooms, the pool with slides and the arcade. The hotel’s focus on catering to young guests contributes to a memorable stay, though some noise due to children is occasionally mentioned.
Regarding beds, many guests praise their comfort and support, though there are several complaints about hard and uncomfortable mattresses and noisy beds. Despite these concerns, the overall comfort often meets guest expectations, especially considering the price point.
In summary, Hôtel Must Aéroport de Québec par JARO is a four-star hotel with an ideal location, family-friendly atmosphere and several amenities that cater to a wide range of guests. While there are areas needing improvement, particularly with breakfast, cleanliness and WiFi, the friendly staff and thoughtful room arrangements make it a reasonable choice for travelers.
The culinary experiences at Hôtel Must Aéroport de Québec par JARO receive mixed feedback. The on-site Boston Pizza restaurant is praised for its convenience and enjoyable food, while the breakfast offerings are seen as lacking in variety and quality. Guests often find the continental breakfast disappointing with issues ranging from limited options to subpar food quality. Nonetheless, several good restaurants in the surrounding area provide additional dining choices.
The spacious, modern rooms at Hôtel Must Aéroport de Québec par JARO are generally considered comfortable and well-equipped with practical amenities like fridges and microwaves. Guests appreciate the clean decor and soundproofing, which contribute to a tranquil atmosphere. Family-friendly features such as larger rooms and sofa beds are also well received. However, there are occasional concerns about cleanliness and maintenance, including issues with towels, garbage disposal and bathroom facilities. Friendly and courteous staff are frequently mentioned, enhancing the overall guest experience despite some inconsistencies in housekeeping.
Cleanliness at Hôtel Must Aéroport de Québec par JARO is often praised with neat and tidy common areas contributing to a positive stay. However, some areas, such as the carpets in the hallways and bathrooms, could benefit from more diligent cleaning practices.
The staff at Hôtel Must Aéroport de Québec par JARO are generally seen as a significant asset with many guests finding them welcoming, kind and courteous. Positive remarks focus on the helpfulness of the front desk staff and their proficiency in English, adding convenience for international travelers. Occasional mentions of unfriendly or unresponsive staff do exist but are outweighed by numerous accounts of exceptional service.
Guests have varying experiences with the hotel's WiFi. While some find it fast and reliable, others encounter slow or unstable connections, particularly in certain areas of the hotel. The limitation on the number of devices that can connect also poses issues for some visitors.
The gym facilities at Hôtel Must Aéroport de Québec par JARO are appreciated for offering a range of activities, though the outdated equipment and lack of air conditioning are areas for improvement. The indoor pool receives mixed reviews; while children enjoy the slides and water games, concerns about cleanliness, temperature and supervision are noted.
Parking at Hôtel Must Aéroport de Québec par JARO is a highlight with guests appreciating the secure, convenient underground parking facilities and the free Tesla destination charger. While occasional difficulties in finding parking are mentioned, the free and safe parking options are a significant advantage.
Families find Hôtel Must Aéroport de Québec par JARO to be an excellent choice, thanks to its child-friendly amenities like the spacious rooms, the pool with slides and the arcade. The hotel’s focus on catering to young guests contributes to a memorable stay, though some noise due to children is occasionally mentioned.
Regarding beds, many guests praise their comfort and support, though there are several complaints about hard and uncomfortable mattresses and noisy beds. Despite these concerns, the overall comfort often meets guest expectations, especially considering the price point.
In summary, Hôtel Must Aéroport de Québec par JARO is a four-star hotel with an ideal location, family-friendly atmosphere and several amenities that cater to a wide range of guests. While there are areas needing improvement, particularly with breakfast, cleanliness and WiFi, the friendly staff and thoughtful room arrangements make it a reasonable choice for travelers.
Categories
Pool
Heated Pool
Indoor Pool
Big
Family
$
Info
Summary of reviews
Hotel Manoir Victoria is highly praised for its exceptional location in the heart of Old Quebec, making it an ideal base for exploring the city's historic attractions. Guests appreciate its proximity to main tourist sites, charming streets and a vibrant selection of restaurants and bars. This prime location, combined with the hotel's cleanliness and comfort, makes it a recommended choice for travelers looking to immerse themselves in Quebec City's rich culture.
The hotel's breakfast receives mixed reviews. While many guests commend the variety and quality, describing it as akin to brunch, others find it overpriced and sometimes crowded due to a small breakfast room. Positive remarks highlight the buffet format and the extended hours until 11 am, though the high costs and occasional lack of availability detract from the overall satisfaction for some.
Dining at the hotel's associated restaurant, Bistro Boulay, is a standout experience. Guests rave about the phenomenal cuisine and exceptional service with the restaurant's full capacity underscoring its quality. Making a reservation is highly recommended to ensure a spot, despite the occasional need for dinner reservations and limited opening days.
Guests frequently praise the spacious, modern and clean rooms at Hotel Manoir Victoria. They appreciate the thoughtful decor, comfortable beds and beautiful views. Despite a few mentions of smaller rooms and minor issues like noisy air conditioning, the overall impression is positive. The soundproofing ensures a quiet and restful stay and the modern amenities add to the comfort.
The dedication to cleanliness is a hallmark of the hotel with guests consistently highlighting the immaculate state of rooms and common areas. The attention to detail by the cleaning staff contributes significantly to the hotel's positive reputation.
The hotel's staff is another highlight, frequently commended for their professionalism, friendliness and exceptional service. Reception and porter services receive specific mentions for being warm, attentive and efficient, enhancing guests' overall experience.
The heated indoor swimming pool is a well-regarded feature, appreciated for its cleanliness and well-maintained state. Families with children particularly enjoy the pool, despite some noting its small size and occasional closures. The pool area, including a sauna, adds to the enjoyment of guests.
Valet parking services at the hotel are praised for their convenience and organization, although some guests find the parking fees high. The overall positive feedback on the clean rooms, friendly staff and excellent location complements the parking experience.
The beds at Hotel Manoir Victoria are lauded for their comfort with many guests highlighting the quality of bedding and pillows. While there are occasional comments about narrow or worn mattresses, the general consensus is that the beds contribute to a restful and enjoyable stay.
Overall, Hotel Manoir Victoria stands out for its prime location, cleanliness, comfortable accommodations and dedicated staff, making it a highly recommended option for visitors to Quebec City.
The hotel's breakfast receives mixed reviews. While many guests commend the variety and quality, describing it as akin to brunch, others find it overpriced and sometimes crowded due to a small breakfast room. Positive remarks highlight the buffet format and the extended hours until 11 am, though the high costs and occasional lack of availability detract from the overall satisfaction for some.
Dining at the hotel's associated restaurant, Bistro Boulay, is a standout experience. Guests rave about the phenomenal cuisine and exceptional service with the restaurant's full capacity underscoring its quality. Making a reservation is highly recommended to ensure a spot, despite the occasional need for dinner reservations and limited opening days.
Guests frequently praise the spacious, modern and clean rooms at Hotel Manoir Victoria. They appreciate the thoughtful decor, comfortable beds and beautiful views. Despite a few mentions of smaller rooms and minor issues like noisy air conditioning, the overall impression is positive. The soundproofing ensures a quiet and restful stay and the modern amenities add to the comfort.
The dedication to cleanliness is a hallmark of the hotel with guests consistently highlighting the immaculate state of rooms and common areas. The attention to detail by the cleaning staff contributes significantly to the hotel's positive reputation.
The hotel's staff is another highlight, frequently commended for their professionalism, friendliness and exceptional service. Reception and porter services receive specific mentions for being warm, attentive and efficient, enhancing guests' overall experience.
The heated indoor swimming pool is a well-regarded feature, appreciated for its cleanliness and well-maintained state. Families with children particularly enjoy the pool, despite some noting its small size and occasional closures. The pool area, including a sauna, adds to the enjoyment of guests.
Valet parking services at the hotel are praised for their convenience and organization, although some guests find the parking fees high. The overall positive feedback on the clean rooms, friendly staff and excellent location complements the parking experience.
The beds at Hotel Manoir Victoria are lauded for their comfort with many guests highlighting the quality of bedding and pillows. While there are occasional comments about narrow or worn mattresses, the general consensus is that the beds contribute to a restful and enjoyable stay.
Overall, Hotel Manoir Victoria stands out for its prime location, cleanliness, comfortable accommodations and dedicated staff, making it a highly recommended option for visitors to Quebec City.
Categories
Pool
Heated Pool
Indoor Pool
Big
Luxury
Hôtel Palace Royal Centre-Ville Québec par JARO16.8 km from Stoneham
Hotel in Quebec City
8.1
Very GoodFrom $165
$
Info
Summary of reviews
Hôtel Palace Royal Centre-Ville Québec par JARO, nestled in the heart of Quebec City, offers an excellent location for travelers wanting to explore the historic charm of Old Quebec. Just steps away from bustling streets, restaurants, bars and key attractions, the strategic placement allows guests to comfortably walk to notable landmarks, eliminating extensive travel planning. The hotel features clean, comfortable and spacious rooms, many with city views and some with balconies. Amenities such as a swimming pool and spa enhance the experience for families and solo travelers alike, complemented by on-site dining options that enrich the visitor experience.
Breakfast at the hotel presents a mixed bag of reviews. While many guests appreciate the wide variety and quality of the breakfast buffet, concerns about high prices and service inconsistencies frequently arise. Conversely, the restaurant receives mostly positive feedback for its delicious meals, good value and excellent service, despite occasional long wait times and issues with certain dishes.
Guests generally praise the spacious and comfortable rooms, often highlighting the separation of bedrooms from living areas, making them ideal for families and groups. Cleanliness and maintenance are usually noted positively, though there are occasional mentions of housekeeping inconsistencies and the need for interior updates. Some rooms have minor noise or maintenance issues, but overall, the rooms provide a comfortable stay aided by modern amenities.
The hotel's staff garners positive reviews for their professionalism, friendliness and helpfulness, particularly praising the front desk team for their courteous service. Nevertheless, interactions with some reception staff have varied and issues related to staff shortages occasionally impact service quality.
The pool and gym facilities receive mixed reviews. The pool area is loved by families for its relaxing atmosphere and appealing features, yet faces issues with size, cleanliness and maintenance. The fitness center, while adequate, could benefit from more attentive maintenance and better equipment.
Parking at the hotel is convenient but comes with a hefty fee of $26 per day. The underground location is appreciated, although the garage's narrow layout and lighting are points of concern. Despite these drawbacks, the on-site parking is considered beneficial for exploring Quebec City without needing to use a car.
Families find Hôtel Palace Royal Centre-Ville Québec par JARO accommodating with spacious rooms, a kid-friendly environment and convenient amenities. The location is especially favorable for family excursions to local attractions. However, some minor inconveniences such as the pool being too cold for children can disrupt an otherwise pleasant stay.
In summary, Hôtel Palace Royal Centre-Ville Québec par JARO offers an excellent base for exploring Quebec City, providing a blend of comfort, convenience and charm. While there are areas for improvement, the positive aspects, including its prime location, spacious rooms and family-friendly environment, make it a popular choice among travelers.
Breakfast at the hotel presents a mixed bag of reviews. While many guests appreciate the wide variety and quality of the breakfast buffet, concerns about high prices and service inconsistencies frequently arise. Conversely, the restaurant receives mostly positive feedback for its delicious meals, good value and excellent service, despite occasional long wait times and issues with certain dishes.
Guests generally praise the spacious and comfortable rooms, often highlighting the separation of bedrooms from living areas, making them ideal for families and groups. Cleanliness and maintenance are usually noted positively, though there are occasional mentions of housekeeping inconsistencies and the need for interior updates. Some rooms have minor noise or maintenance issues, but overall, the rooms provide a comfortable stay aided by modern amenities.
The hotel's staff garners positive reviews for their professionalism, friendliness and helpfulness, particularly praising the front desk team for their courteous service. Nevertheless, interactions with some reception staff have varied and issues related to staff shortages occasionally impact service quality.
The pool and gym facilities receive mixed reviews. The pool area is loved by families for its relaxing atmosphere and appealing features, yet faces issues with size, cleanliness and maintenance. The fitness center, while adequate, could benefit from more attentive maintenance and better equipment.
Parking at the hotel is convenient but comes with a hefty fee of $26 per day. The underground location is appreciated, although the garage's narrow layout and lighting are points of concern. Despite these drawbacks, the on-site parking is considered beneficial for exploring Quebec City without needing to use a car.
Families find Hôtel Palace Royal Centre-Ville Québec par JARO accommodating with spacious rooms, a kid-friendly environment and convenient amenities. The location is especially favorable for family excursions to local attractions. However, some minor inconveniences such as the pool being too cold for children can disrupt an otherwise pleasant stay.
In summary, Hôtel Palace Royal Centre-Ville Québec par JARO offers an excellent base for exploring Quebec City, providing a blend of comfort, convenience and charm. While there are areas for improvement, the positive aspects, including its prime location, spacious rooms and family-friendly environment, make it a popular choice among travelers.
Categories
Pool
Indoor Pool
Big
Luxury
$
+4
Info
Summary of reviews
Le Capitole Hotel is a luxurious and high-end property located in the heart of Quebec City, offering an exceptional location that allows guests to explore the charming city with ease. The hotel's breakfast is a highlight with a delicious and attractive menu that guests have raved about. The rooms are modern, stylish and spacious with comfortable beds and beautiful bathrooms. The hotel's commitment to cleanliness is exceptional with guests praising the hotel's exceptional cleanliness and well-kept surroundings. The staff is outstanding with friendly, helpful and courteous personnel who make every guest feel welcome and special. The pool area is beautiful with breathtaking views of the city and the parking options are easy and convenient. The hotel exudes luxury with a 5-star standard that offers exceptional hospitality, service and cleanliness, making it one of the finest properties in the area. Overall, Le Capitole Hotel is a magnificent and luxurious hotel that any traveler should consider for a memorable and comfortable stay.
Categories
Pool
Indoor Pool
Big
Luxury
$
+1
Info
Summary of reviews
Hôtel Québec Inn par JARO, situated near Québec City Jean Lesage International Airport, provides an ideal location for travelers, offering easy access to major highways, Old Québec and numerous attractions like the aquarium and cinema. This prime location combines accessibility and comfort, making it a popular choice for both business and leisure visitors.
The hotel's dining experience stands out with its well-regarded restaurant offering delicious, reasonably priced meals accompanied by live entertainment and a family-friendly atmosphere. Staff members, particularly in the restaurant, are praised for their warmth and exceptional service. Breakfast, while receiving mixed reviews, is often complemented for its friendly service, although some guests suggest exploring nearby breakfast options due to cost concerns.
Rooms receive positive feedback for their cleanliness, comfort and in some cases, modern amenities and pleasant views. However, inconsistency in maintenance and complaints about outdated decor and cleanliness issues in certain areas are noted. Despite these drawbacks, the rooms are generally considered comfortable and well-situated near hotel amenities like the pool and restaurant.
Cleanliness throughout the hotel elicits mixed responses with some guests highlighting clean, comfortable rooms while others point out issues in specific areas like the spa and older bathrooms. Staff interactions are generally positive, marked by friendly and helpful employees, although occasional reports of slow service and less favorable reception experiences do surface.
The free WiFi service at the hotel is often criticized for being slow and unreliable, adding inconvenience for guests needing consistent internet access. On the positive side, the gym receives praise for its well-equipped facilities and security, despite needing some maintenance and facing space constraints during peak times.
The pool area garners acclaim for its tropical decor and family-friendly environment, perfect for children and relaxation. However, concerns about cold water, cleanliness and overcrowding are common. Lastly, the spa, while appreciated for its setup, faces issues with cleanliness, functionality and maintenance.
Overall, Hôtel Québec Inn par JARO offers a convenient and enjoyable stay for travelers, marked by good dining, a pleasant pool atmosphere and friendly staff, tempered by occasional maintenance and service challenges.
The hotel's dining experience stands out with its well-regarded restaurant offering delicious, reasonably priced meals accompanied by live entertainment and a family-friendly atmosphere. Staff members, particularly in the restaurant, are praised for their warmth and exceptional service. Breakfast, while receiving mixed reviews, is often complemented for its friendly service, although some guests suggest exploring nearby breakfast options due to cost concerns.
Rooms receive positive feedback for their cleanliness, comfort and in some cases, modern amenities and pleasant views. However, inconsistency in maintenance and complaints about outdated decor and cleanliness issues in certain areas are noted. Despite these drawbacks, the rooms are generally considered comfortable and well-situated near hotel amenities like the pool and restaurant.
Cleanliness throughout the hotel elicits mixed responses with some guests highlighting clean, comfortable rooms while others point out issues in specific areas like the spa and older bathrooms. Staff interactions are generally positive, marked by friendly and helpful employees, although occasional reports of slow service and less favorable reception experiences do surface.
The free WiFi service at the hotel is often criticized for being slow and unreliable, adding inconvenience for guests needing consistent internet access. On the positive side, the gym receives praise for its well-equipped facilities and security, despite needing some maintenance and facing space constraints during peak times.
The pool area garners acclaim for its tropical decor and family-friendly environment, perfect for children and relaxation. However, concerns about cold water, cleanliness and overcrowding are common. Lastly, the spa, while appreciated for its setup, faces issues with cleanliness, functionality and maintenance.
Overall, Hôtel Québec Inn par JARO offers a convenient and enjoyable stay for travelers, marked by good dining, a pleasant pool atmosphere and friendly staff, tempered by occasional maintenance and service challenges.
Categories
Pool
Indoor Pool
Big
Golf
$
+2
Info
Summary of reviews
Hilton Quebec generally receives high praise from guests, especially for its remarkable location, delightful breakfast options and friendly staff. The hotel is ideally situated near Old Quebec, Parliament and key attractions, offering stunning views of the city and convenient access to landmarks, shops and restaurants.
The breakfast buffet at the hotel is highly appreciated for its variety, quality and balanced selections with many guests considering it a highlight of their stay. Although the cost can be steep, many feel the breakfast included in their room price offers good value for money. The dinner experience also garners positive feedback for its ambiance and quality, although there are suggestions for a more diverse menu and better pricing.
Rooms are frequently praised for their cleanliness, modern design and fantastic views of Québec City and the St. Lawrence River. Guests appreciate the spacious, beautifully furnished rooms and comfortable beds. However, some guests note that room sizes can be smaller than expected and that certain amenities like microwaves and coffee makers are occasionally lacking.
The hotel stands out for its impeccable cleanliness and the efficient, friendly service provided by its staff, from reception to housekeeping. Despite occasional comments about slow service and housekeeping lapses, the majority of guests feel well-cared for by the hotel’s team.
The hotel’s gym is lauded as excellent, well-equipped and spacious, catering to the needs of fitness-conscious guests. The outdoor heated pool with its scenic rooftop views is another notable feature, admired by many for its warmth and the unique experience it offers, especially in winter. However, some guests have commented on the pool’s inconsistent temperature and limited operating hours.
Parking services receive mixed feedback due to high costs and logistical challenges, although valet parking is found to be generally efficient. Family-friendly services are appreciated with spacious rooms and kid-focused amenities like play areas earning positive remarks, though there are some concerns about room size and additional charges for baby beds.
In summary, Hilton Quebec provides a comfortable and enjoyable stay with its prime location, excellent breakfast, modern rooms and warm service. While certain aspects could be improved, the hotel consistently leaves a positive impression on its guests.
The breakfast buffet at the hotel is highly appreciated for its variety, quality and balanced selections with many guests considering it a highlight of their stay. Although the cost can be steep, many feel the breakfast included in their room price offers good value for money. The dinner experience also garners positive feedback for its ambiance and quality, although there are suggestions for a more diverse menu and better pricing.
Rooms are frequently praised for their cleanliness, modern design and fantastic views of Québec City and the St. Lawrence River. Guests appreciate the spacious, beautifully furnished rooms and comfortable beds. However, some guests note that room sizes can be smaller than expected and that certain amenities like microwaves and coffee makers are occasionally lacking.
The hotel stands out for its impeccable cleanliness and the efficient, friendly service provided by its staff, from reception to housekeeping. Despite occasional comments about slow service and housekeeping lapses, the majority of guests feel well-cared for by the hotel’s team.
The hotel’s gym is lauded as excellent, well-equipped and spacious, catering to the needs of fitness-conscious guests. The outdoor heated pool with its scenic rooftop views is another notable feature, admired by many for its warmth and the unique experience it offers, especially in winter. However, some guests have commented on the pool’s inconsistent temperature and limited operating hours.
Parking services receive mixed feedback due to high costs and logistical challenges, although valet parking is found to be generally efficient. Family-friendly services are appreciated with spacious rooms and kid-focused amenities like play areas earning positive remarks, though there are some concerns about room size and additional charges for baby beds.
In summary, Hilton Quebec provides a comfortable and enjoyable stay with its prime location, excellent breakfast, modern rooms and warm service. While certain aspects could be improved, the hotel consistently leaves a positive impression on its guests.
Categories
Pool
Heated Pool
Outdoor Pool
Big
Luxury
$
+4
Info
Summary of reviews
Delta Hotels by Marriott Quebec boasts a prime location that consistently delights guests. Situated close to Old Quebec, visitors find it easy to explore the city’s historical and cultural attractions on foot. The proximity to Saint-Jean Street, the Plains of Abraham and various restaurants and theaters ensures a convenient stay with public transportation options easily accessible. Its location near the Quebec City Convention Center also makes it ideal for conference attendees. Clean, spacious rooms and convenient indoor parking contribute to the positive guest experience.
Guests frequently praise the à la carte breakfast for its taste and quality, along with friendly and helpful staff. Despite some mixed feedback regarding the cost and variety, the overall sentiment emphasizes a good-quality breakfast. The on-site dining experiences are generally well-received for quality, especially the hamburgers, although considered expensive by some. The restaurant's limited and irregular hours are noted as a drawback, prompting guests to seek out alternative local eateries.
Rooms are commended for being clean, spacious and comfortable with many guests appreciating the quiet environment despite ongoing renovations. However, there are complaints about disruptions caused by the renovation process and cleanliness inconsistencies. Regular upgrades in amenities and more detailed maintenance would further enhance the guest experience.
Regarding cleanliness, mixed reviews have been noted. While many found the rooms tidy and facilities well-maintained, some experienced intermittent cleaning services and specific cleanliness issues. Nonetheless, the hotel's prime location and good amenities help balance these concerns.
The hotel staff receive consistently positive feedback. Described as kind, professional and courteous, the staff contribute significantly to the welcoming atmosphere. Reception and concierge services are particularly praised for their helpfulness, despite infrequent issues with service.
The free wifi service garners mixed experiences with some guests finding it reliable while others encountered frequent connectivity issues. However, the quality of the hotel's other amenities, such as spacious rooms and comfortable beds, is often highlighted.
The outdoor heated pool is a well-regarded feature, appreciated for its pleasant temperature. However, its availability has been inconsistent with several guests finding it closed for maintenance during their stays.
Parking at the hotel is generally seen as convenient, although the tight spaces and additional fees are common points of dissatisfaction. The charges are deemed high by many guests, who feel it should either be lower or included in the room rate.
The beds receive overwhelmingly positive feedback for comfort with many guests appreciating the quality mattresses and cozy sheets. While a few noted issues with softness or bed size, the general consensus is that the comfortable beds enhance the overall hotel experience.
For business travelers, the hotel's strategic location near the Convention Center and its business-oriented amenities make it a strong choice, meeting the primary requirements for work-related stays.
In summary, Delta Hotels by Marriott Quebec offers a convenient and comfortable stay with its excellent location, friendly staff and quality amenities. Areas such as room cleanliness, renovation disruptions and wifi reliability have room for improvement, but the overall experience remains positive, especially for tourists and business travelers.
Guests frequently praise the à la carte breakfast for its taste and quality, along with friendly and helpful staff. Despite some mixed feedback regarding the cost and variety, the overall sentiment emphasizes a good-quality breakfast. The on-site dining experiences are generally well-received for quality, especially the hamburgers, although considered expensive by some. The restaurant's limited and irregular hours are noted as a drawback, prompting guests to seek out alternative local eateries.
Rooms are commended for being clean, spacious and comfortable with many guests appreciating the quiet environment despite ongoing renovations. However, there are complaints about disruptions caused by the renovation process and cleanliness inconsistencies. Regular upgrades in amenities and more detailed maintenance would further enhance the guest experience.
Regarding cleanliness, mixed reviews have been noted. While many found the rooms tidy and facilities well-maintained, some experienced intermittent cleaning services and specific cleanliness issues. Nonetheless, the hotel's prime location and good amenities help balance these concerns.
The hotel staff receive consistently positive feedback. Described as kind, professional and courteous, the staff contribute significantly to the welcoming atmosphere. Reception and concierge services are particularly praised for their helpfulness, despite infrequent issues with service.
The free wifi service garners mixed experiences with some guests finding it reliable while others encountered frequent connectivity issues. However, the quality of the hotel's other amenities, such as spacious rooms and comfortable beds, is often highlighted.
The outdoor heated pool is a well-regarded feature, appreciated for its pleasant temperature. However, its availability has been inconsistent with several guests finding it closed for maintenance during their stays.
Parking at the hotel is generally seen as convenient, although the tight spaces and additional fees are common points of dissatisfaction. The charges are deemed high by many guests, who feel it should either be lower or included in the room rate.
The beds receive overwhelmingly positive feedback for comfort with many guests appreciating the quality mattresses and cozy sheets. While a few noted issues with softness or bed size, the general consensus is that the comfortable beds enhance the overall hotel experience.
For business travelers, the hotel's strategic location near the Convention Center and its business-oriented amenities make it a strong choice, meeting the primary requirements for work-related stays.
In summary, Delta Hotels by Marriott Quebec offers a convenient and comfortable stay with its excellent location, friendly staff and quality amenities. Areas such as room cleanliness, renovation disruptions and wifi reliability have room for improvement, but the overall experience remains positive, especially for tourists and business travelers.
Categories
Pool
Heated Pool
Outdoor Pool
Big
Sustainability Journey
$
+1
Info
A beautiful, historic hotel which offers modern amenities to guests, the Fairmont Le Chateau Frontenac is truly unique. Apart from its 610 rooms and suites, it also features several restaurants, the 1608 bar, indoor pool, fitness center, spa and so much more.
Summary of reviews
Fairmont Le Chateau Frontenac is a luxury 5-star hotel located in the heart of Quebec City with a majestic atmosphere and exceptional service. The hotel boasts a prime location, offering spectacular views of the St. Lawrence River and proximity to local attractions. Many guests rave about the comfortable and elegant rooms, while the hotel's cleanliness and friendly staff receive high praise. Families can enjoy activities for children and the hotel even welcomes pets. Some guests find the cost of parking and breakfast prices to be high, but overall, guests highly recommend this iconic and historic hotel that oozes with character and charm. For those seeking a romantic getaway or luxurious experience, Fairmont Le Chateau Frontenac is a must-see destination.
Categories
Pool
Heated Pool
Pool Lap Lanes
Big
Historic
$
Info
Summary of reviews
Hotel Chateau Laurier Québec enjoys an enviable location in the heart of Quebec City, providing guests with easy access to major landmarks, tourist attractions and a variety of restaurants. Its strategic positioning near the historic center, the Plains of Abraham and old city walls makes it an ideal base for sightseeing. The hotel's convenience is further enhanced by its proximity to public transportation and the Main Street, along with on-site parking that guests find particularly appealing. This prime location allows for easy exploration of the city's culinary and cultural offerings.
Regarding breakfast, the reviews were mixed. While some guests appreciated the good selection of breakfast foods and the buffet's taste, others found the quality and variety lacking, especially given the high cost. Many mentioned that it was expensive and not up to the standard expected from a premium hotel. The criticisms also included limited options and the absence of a hot breakfast, compounded by the inconvenience of the dining room not being open in the morning.
For dinner, guests appreciated the close proximity to various restaurants but noted that the hotel itself lacks on-site dining options. The adjacent St-Hubert restaurant, which opens at 11 am, serves as an alternative, though it doesn't fully cover breakfast or evening dining needs.
The rooms at Hotel Chateau Laurier Québec receive mixed reviews. Generally, the rooms are described as spacious, clean and comfortable with excellent bedding. Some rooms offer luxurious bathrooms and beautiful views. However, inconsistencies were noted—some rooms appeared small, outdated and had cleanliness issues. Noise from the outside and temperature control were additional concerns. Room amenities also varied with some rooms missing essentials like electric kettles and fridges.
Cleanliness is a strong point for the hotel; many reviews highlight the spotless and well-maintained condition of the rooms and facilities. Guests appreciated the clean, comfortable accommodations, though there were a few comments about infrequent room cleaning and minor housekeeping issues.
The staff at Hotel Chateau Laurier Québec are frequently praised for their friendliness, courtesy and professionalism. The reception desk, in particular, receives commendations for efficient and warm service. However, occasional mentions of understaffing and less courteous interactions were noted.
On the downside, the hotel's WiFi service is a significant area of concern with many guests experiencing difficulty in connecting to the internet and noting poor connection quality in the rooms.
The gym receives mixed feedback; while it’s considered adequate for a basic workout, it is small and some equipment might be out of order occasionally. Guests appreciated the relaxation area but noted the need for self-provided towels.
The indoor pool is well-regarded for its cleanliness and ease of access, though its small size was a drawback for some guests. Parking facilities are praised for being safe and secure despite narrow spaces and high fees.
The vibrant nightlife surrounding the hotel is a plus for those seeking entertainment, though the noise from nearby bars, garbage collection and other sources can be a disturbance.
In conclusion, Hotel Chateau Laurier Québec stands out for its excellent location, overall cleanliness and friendly staff. While the room experiences and WiFi quality can vary, the prime positioning and accommodating environment make it a solid choice for both leisure and business travelers.
Regarding breakfast, the reviews were mixed. While some guests appreciated the good selection of breakfast foods and the buffet's taste, others found the quality and variety lacking, especially given the high cost. Many mentioned that it was expensive and not up to the standard expected from a premium hotel. The criticisms also included limited options and the absence of a hot breakfast, compounded by the inconvenience of the dining room not being open in the morning.
For dinner, guests appreciated the close proximity to various restaurants but noted that the hotel itself lacks on-site dining options. The adjacent St-Hubert restaurant, which opens at 11 am, serves as an alternative, though it doesn't fully cover breakfast or evening dining needs.
The rooms at Hotel Chateau Laurier Québec receive mixed reviews. Generally, the rooms are described as spacious, clean and comfortable with excellent bedding. Some rooms offer luxurious bathrooms and beautiful views. However, inconsistencies were noted—some rooms appeared small, outdated and had cleanliness issues. Noise from the outside and temperature control were additional concerns. Room amenities also varied with some rooms missing essentials like electric kettles and fridges.
Cleanliness is a strong point for the hotel; many reviews highlight the spotless and well-maintained condition of the rooms and facilities. Guests appreciated the clean, comfortable accommodations, though there were a few comments about infrequent room cleaning and minor housekeeping issues.
The staff at Hotel Chateau Laurier Québec are frequently praised for their friendliness, courtesy and professionalism. The reception desk, in particular, receives commendations for efficient and warm service. However, occasional mentions of understaffing and less courteous interactions were noted.
On the downside, the hotel's WiFi service is a significant area of concern with many guests experiencing difficulty in connecting to the internet and noting poor connection quality in the rooms.
The gym receives mixed feedback; while it’s considered adequate for a basic workout, it is small and some equipment might be out of order occasionally. Guests appreciated the relaxation area but noted the need for self-provided towels.
The indoor pool is well-regarded for its cleanliness and ease of access, though its small size was a drawback for some guests. Parking facilities are praised for being safe and secure despite narrow spaces and high fees.
The vibrant nightlife surrounding the hotel is a plus for those seeking entertainment, though the noise from nearby bars, garbage collection and other sources can be a disturbance.
In conclusion, Hotel Chateau Laurier Québec stands out for its excellent location, overall cleanliness and friendly staff. While the room experiences and WiFi quality can vary, the prime positioning and accommodating environment make it a solid choice for both leisure and business travelers.
Categories
Pool
Indoor Pool
Big
Luxury
$
Info
Summary of reviews
Hôtel Le Concorde Québec receives high praise primarily for its prime and strategic location, considered perfect for exploring Quebec City. Guests appreciate the convenience of walking to key attractions including Old Quebec, the Plains of Abraham and various bars, restaurants and shops. The geographic location, coupled with stunning city views from high-floor rooms, enhances the overall experience, making the hotel a favored choice for visitors.
The breakfast offerings at the hotel are also well-received, particularly the standout restaurant, Cochon Dingue, known for its excellent breakfast, generous portions and attractive presentation. JAJA Restaurant also receives positive remarks for its food and exceptional coffee. However, guests note breakfast is not included in the room price and the service often starts later than some may prefer. Despite these logistical challenges, the quality of the food and service make dining at the hotel's breakfast venues a recommended experience.
For dinner, the hotel's dining options are impressive, especially the revolving restaurant, Le Ciel, which offers a unique 360-degree view of Quebec City. The quality of food and attentive service receive accolades, though it can be pricey. The Cochon Dingue also serves as a popular choice for its extensive dish offerings and reasonable prices. Mixed reviews were given to JAJA with some finding the food and service commendable, while others questioned its value.
The rooms are appreciated for their spaciousness and breathtaking views of the river and Old Quebec. Guests find the beds comfortable, which significantly contributes to a pleasant stay. However, the rooms are frequently described as outdated with common issues including old and damaged furniture, faulty lighting and insufficient maintenance. Cleanliness is another concern with reports of dust, mold and stains. Despite these drawbacks, the room size and views remain significant positives.
Cleanliness throughout the hotel receives mixed reviews. While some guests praise the clean accommodations, others note specifics such as dusty rooms, moldy bathrooms and poorly maintained public areas. Maintenance issues are frequently mentioned, indicating a need for thorough cleaning routines.
The staff at Hôtel Le Concorde Québec is generally praised for their friendliness and professionalism. Guests appreciate the welcoming and courteous attitude of the front desk and housekeeping staff, although some encountered unhelpful or aloof service, particularly during high-need moments. Valet service is noted as convenient but sometimes hampered by longer wait times.
Free Wi-Fi is a notable area of concern with many guests finding the connection weak and coverage spotty. Slow speeds and frequent disconnections were common complaints.
The pool, situated on the 4th floor, appeals to families with its beautiful views and family-friendly atmosphere. However, cleanliness and maintenance issues such as cloudy water and insufficient monitoring are recurring concerns.
The parking situation receives mixed feedback with some guests appreciating the efficient valet service, while others find the on-site parking limited and expensive. The underground parking facilities also receive criticism for being old and tight.
EV charging stations are present, which guests appreciate, though the availability of these facilities could be improved.
Hôtel Le Concorde Québec is considered a family-friendly hotel with comfortable accommodations and nearby attractions. However, noise from children running through the halls and a lack of soundproofing were noted concerns.
The vibrant nightlife around the hotel is a highlight, providing convenient access to a variety of dining and entertainment options on Grande Allée, making it a perfect spot for those looking to enjoy Quebec City's dynamic evening scene.
The breakfast offerings at the hotel are also well-received, particularly the standout restaurant, Cochon Dingue, known for its excellent breakfast, generous portions and attractive presentation. JAJA Restaurant also receives positive remarks for its food and exceptional coffee. However, guests note breakfast is not included in the room price and the service often starts later than some may prefer. Despite these logistical challenges, the quality of the food and service make dining at the hotel's breakfast venues a recommended experience.
For dinner, the hotel's dining options are impressive, especially the revolving restaurant, Le Ciel, which offers a unique 360-degree view of Quebec City. The quality of food and attentive service receive accolades, though it can be pricey. The Cochon Dingue also serves as a popular choice for its extensive dish offerings and reasonable prices. Mixed reviews were given to JAJA with some finding the food and service commendable, while others questioned its value.
The rooms are appreciated for their spaciousness and breathtaking views of the river and Old Quebec. Guests find the beds comfortable, which significantly contributes to a pleasant stay. However, the rooms are frequently described as outdated with common issues including old and damaged furniture, faulty lighting and insufficient maintenance. Cleanliness is another concern with reports of dust, mold and stains. Despite these drawbacks, the room size and views remain significant positives.
Cleanliness throughout the hotel receives mixed reviews. While some guests praise the clean accommodations, others note specifics such as dusty rooms, moldy bathrooms and poorly maintained public areas. Maintenance issues are frequently mentioned, indicating a need for thorough cleaning routines.
The staff at Hôtel Le Concorde Québec is generally praised for their friendliness and professionalism. Guests appreciate the welcoming and courteous attitude of the front desk and housekeeping staff, although some encountered unhelpful or aloof service, particularly during high-need moments. Valet service is noted as convenient but sometimes hampered by longer wait times.
Free Wi-Fi is a notable area of concern with many guests finding the connection weak and coverage spotty. Slow speeds and frequent disconnections were common complaints.
The pool, situated on the 4th floor, appeals to families with its beautiful views and family-friendly atmosphere. However, cleanliness and maintenance issues such as cloudy water and insufficient monitoring are recurring concerns.
The parking situation receives mixed feedback with some guests appreciating the efficient valet service, while others find the on-site parking limited and expensive. The underground parking facilities also receive criticism for being old and tight.
EV charging stations are present, which guests appreciate, though the availability of these facilities could be improved.
Hôtel Le Concorde Québec is considered a family-friendly hotel with comfortable accommodations and nearby attractions. However, noise from children running through the halls and a lack of soundproofing were noted concerns.
The vibrant nightlife around the hotel is a highlight, providing convenient access to a variety of dining and entertainment options on Grande Allée, making it a perfect spot for those looking to enjoy Quebec City's dynamic evening scene.
Categories
Pool
Heated Pool
Indoor Pool
Big
Honeymoon
$
+1
Info
Summary of reviews
Hotel Universel offers a conveniently located stay near Laval University and essential services, making it an excellent base for various activities. The hotel's prime location allows easy access to public transportation, highways and numerous attractions like downtown Quebec City, the Aquarium and Montmorency Falls. Guests appreciate the proximity to restaurants, shopping centers and grocery stores and the availability of an on-site bar and restaurant enhances their experience.
The on-site Boston Pizza restaurant provides convenience, especially for those who prefer not to leave the hotel for dining. While some guests enjoyed the clean ambiance and courteous service, others found the food average and overpriced. Despite mixed reviews on the restaurant's offerings, the hotel's location near numerous dining options is a plus.
Guests appreciate the spaciousness, comfort and cleanliness of some rooms with features like kitchenettes and large balconies adding to the overall comfort. However, many guests noted that the rooms are outdated and in need of renovation with issues like peeling wallpaper, dirty carpets and poor soundproofing. Cleanliness and maintenance inconsistencies, such as dirty sheets and malfunctioning appliances, were areas of concern.
The hotel's cleanliness receives mixed reviews; while some guests praised the clean rooms and practical facilities, others encountered dirty environments and inadequate maintenance. The lack of consistent cleaning services and problematic spa and pool areas were notable downsides.
The staff at Hotel Universel generally receive positive feedback for their friendliness and helpfulness. The reception, pool and restaurant staff are often commended for their polite and professional service. However, some guests experienced indifferent or rude behavior and issues like unprofessional conduct and lack of cleaning service were mentioned.
The Wi-Fi offerings at the hotel could benefit from significant improvements, as many guests reported weak and unstable signals. Despite these connectivity challenges, free Wi-Fi is provided and guests appreciated the courteous staff's efforts.
The gym is appreciated for its simple yet functional equipment, although cleanliness and condition left room for improvement. The pool area with its exotic ambiance and warm water, is enjoyable, especially for families. However, issues like crowding, cleanliness and insufficient supervision were noted.
Free parking is a notable benefit with many guests valuing the convenience and spaciousness. However, parking availability can be limited during busy times, causing some difficulties in finding a spot.
Hotel Universel is recognized as a family-friendly destination, offering spacious, clean rooms suitable for young children. Despite areas needing improvement, the hotel's convenient location, friendly staff and practical amenities provide a generally pleasant stay for both leisure and business travelers.
The on-site Boston Pizza restaurant provides convenience, especially for those who prefer not to leave the hotel for dining. While some guests enjoyed the clean ambiance and courteous service, others found the food average and overpriced. Despite mixed reviews on the restaurant's offerings, the hotel's location near numerous dining options is a plus.
Guests appreciate the spaciousness, comfort and cleanliness of some rooms with features like kitchenettes and large balconies adding to the overall comfort. However, many guests noted that the rooms are outdated and in need of renovation with issues like peeling wallpaper, dirty carpets and poor soundproofing. Cleanliness and maintenance inconsistencies, such as dirty sheets and malfunctioning appliances, were areas of concern.
The hotel's cleanliness receives mixed reviews; while some guests praised the clean rooms and practical facilities, others encountered dirty environments and inadequate maintenance. The lack of consistent cleaning services and problematic spa and pool areas were notable downsides.
The staff at Hotel Universel generally receive positive feedback for their friendliness and helpfulness. The reception, pool and restaurant staff are often commended for their polite and professional service. However, some guests experienced indifferent or rude behavior and issues like unprofessional conduct and lack of cleaning service were mentioned.
The Wi-Fi offerings at the hotel could benefit from significant improvements, as many guests reported weak and unstable signals. Despite these connectivity challenges, free Wi-Fi is provided and guests appreciated the courteous staff's efforts.
The gym is appreciated for its simple yet functional equipment, although cleanliness and condition left room for improvement. The pool area with its exotic ambiance and warm water, is enjoyable, especially for families. However, issues like crowding, cleanliness and insufficient supervision were noted.
Free parking is a notable benefit with many guests valuing the convenience and spaciousness. However, parking availability can be limited during busy times, causing some difficulties in finding a spot.
Hotel Universel is recognized as a family-friendly destination, offering spacious, clean rooms suitable for young children. Despite areas needing improvement, the hotel's convenient location, friendly staff and practical amenities provide a generally pleasant stay for both leisure and business travelers.
Categories
Pool
Heated Pool
Indoor Pool
Big
Family
$
Info
Summary of reviews
Hôtel Le Bonne Entente provides a serene retreat within the bustling city of Quebec, boasting a picturesque park setting that perfectly balances urban convenience with countryside tranquility. The location is highly appreciated for its lush vegetation, ample parking and proximity to major highways, the airport and the Albert-Rousseau performance hall. Despite being slightly removed from downtown Quebec City, the calm ambiance, spacious grounds and spectacular decorations more than compensate, making it an attractive option for those seeking both relaxation and easy access to city activities.
The breakfast experience at the hotel has garnered mixed reviews. While many guests laud the excellent, gourmet meals delivered to rooms and the lovely breakfast buffet, others point out the lack of variety, the occasionally lukewarm food and the high prices. Nonetheless, the hearty meals and good service are often highlighted positively, despite some inconsistencies.
Dinner at the hotel’s on-site restaurants like MC Lounge and Monte Cristo is generally praised for the high-quality food, remarkable culinary experiences and a well-curated wine selection. Guests appreciate the comfortable dining atmosphere and impeccable service, despite noting that the prices could be steep and the menu somewhat limited.
The rooms at Hôtel Le Bonne Entente present a mixed picture. Many guests enjoy the spacious, modern and comfortable rooms with soft beds and convenient amenities. However, some rooms are described as outdated with worn furniture and maintenance issues detracting from the stay. Cleanliness generally receives praise, although there are occasional reports of dust, mold and insufficient room cleaning.
The staff's exceptional service is a highlight with personnel being described as attentive, courteous and incredibly friendly, always going above and beyond to ensure guests' comfort. Specific staff members are often mentioned for their outstanding service, further enhancing the overall positive impression.
The free Wi-Fi offered at the hotel is generally fast and reliable, though a few guests experienced connectivity issues. Room and spa cleanliness contributes positively to the guest experience, although some services like an online menu were noted as non-functional.
The spa facilities are highly praised for their cleanliness, relaxing atmosphere and excellent services, despite occasional overcrowding and noise. The outdoor pool, while generally enjoyed for its cleanliness and warm temperature, has some maintenance and operational issues that slightly detract from its appeal.
Parking at the hotel is secure and ample, but the additional daily fee is a common point of dissatisfaction among guests, who feel the cost should be included in the room price.
Overall, Hôtel Le Bonne Entente offers a tranquil and picturesque retreat with excellent staff service and quality dining, though certain aspects like outdated rooms, breakfast quality and additional fees could see some improvements.
The breakfast experience at the hotel has garnered mixed reviews. While many guests laud the excellent, gourmet meals delivered to rooms and the lovely breakfast buffet, others point out the lack of variety, the occasionally lukewarm food and the high prices. Nonetheless, the hearty meals and good service are often highlighted positively, despite some inconsistencies.
Dinner at the hotel’s on-site restaurants like MC Lounge and Monte Cristo is generally praised for the high-quality food, remarkable culinary experiences and a well-curated wine selection. Guests appreciate the comfortable dining atmosphere and impeccable service, despite noting that the prices could be steep and the menu somewhat limited.
The rooms at Hôtel Le Bonne Entente present a mixed picture. Many guests enjoy the spacious, modern and comfortable rooms with soft beds and convenient amenities. However, some rooms are described as outdated with worn furniture and maintenance issues detracting from the stay. Cleanliness generally receives praise, although there are occasional reports of dust, mold and insufficient room cleaning.
The staff's exceptional service is a highlight with personnel being described as attentive, courteous and incredibly friendly, always going above and beyond to ensure guests' comfort. Specific staff members are often mentioned for their outstanding service, further enhancing the overall positive impression.
The free Wi-Fi offered at the hotel is generally fast and reliable, though a few guests experienced connectivity issues. Room and spa cleanliness contributes positively to the guest experience, although some services like an online menu were noted as non-functional.
The spa facilities are highly praised for their cleanliness, relaxing atmosphere and excellent services, despite occasional overcrowding and noise. The outdoor pool, while generally enjoyed for its cleanliness and warm temperature, has some maintenance and operational issues that slightly detract from its appeal.
Parking at the hotel is secure and ample, but the additional daily fee is a common point of dissatisfaction among guests, who feel the cost should be included in the room price.
Overall, Hôtel Le Bonne Entente offers a tranquil and picturesque retreat with excellent staff service and quality dining, though certain aspects like outdated rooms, breakfast quality and additional fees could see some improvements.
Categories
Pool
Heated Pool
Outdoor Pool
Big
Luxury
Categories
1
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