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Appartements Orfèvres Cathédrale

Strasbourg , 24b Rue Des Orfevres (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAppartements Orfèvres Cathédrale enjoys an outstanding central location in the historic heart of Strasbourg, making it an ideal choice for travelers eager to explore nearby attractions like the iconic cathedral and lively Christmas markets. Despite the bustling surroundings, these apartments offer a peaceful retreat in charming courtyards, allowing guests to experience Strasbourg's vibrant cultural scene while enjoying modern comforts and historical charm.

The apartments are generally appreciated for their spaciousness and functional design, providing easy access to local attractions while maintaining tranquility, especially highlighted by views of the bell tower. Comfortable beds add to the appeal, offering restful nights with high-quality bedding amidst a cozy atmosphere.

However, challenges regarding cleanliness and maintenance persist, with guests often noting issues such as dust, grime, and faulty furnishings, as well as missing basic amenities. These aspects require significant improvement to enhance overall guest satisfaction.

Staff interactions vary, with many guests acknowledging the owner's approachable and helpful nature, often extending assistance in both English and French. While the check-in process is seen as flexible, communication sometimes presents difficulties, leading to frustrations with key handovers and requests requiring neighbor involvement. Despite this, positive comments about the courteous handling of complaints reflect a willingness to address guest concerns.

Wi-Fi provision presents another area needing attention, as guests report difficulties obtaining access codes, which can hinder connectivity, especially for international travelers without phone plans. Nevertheless, the landlord's responsiveness in resolving issues is appreciated.

In summary, Appartements Orfèvres Cathédrale offers a prime location and comfortable lodging that appeals to many guests, yet would benefit from improvements in cleanliness, communication, and Wi-Fi to fully enhance its potential and ensure a more pleasant stay.
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Apartment near Nightlife Spots

3-Star Apartment

Room Types

Apartment with Garden View Elegant apartment with interior courtyard views, a kitchenette and a spacious bedroom/seating room with sofa and wooden floors. You will find a microwave oven and a fridge in the modern kitchenette. Please note that there is no lift in the building.

Two-Bedroom Apartment - Fourth Floor Elegant apartment with interior courtyard views, a kitchenette and a spacious bedroom/seating room with sofa and wooden floors. You will find a microwave oven and a fridge in the modern kitchenette. Please note that there is no lift in the building..

One-Bedroom Apartment - Fifth floor With a view of Strasbourg Cathedral, this apartment features free Wi-Fi internet access.

Two-Bedroom Apartment Elegant apartment with interior courtyard views, a kitchenette and a spacious bedroom/seating room with sofa and wooden floors. You will find a microwave oven and a fridge in the modern kitchenette. Please note that there is no lift in the building.

Deluxe One-Bedroom Apartment with Garden View The unit offers 1 bed.

About Appartements Orfèvres Cathédrale

License: 67482000108C6

Guest Reviews

Location

Appartements Orfèvres Cathédrale boasts an enviable location in the heart of Strasbourg. Nestled amidst the historic city center, these apartments offer easy access to the iconic cathedral and the bustling Christmas markets. Guests consistently praise the prime central location, which is ideal for exploring the city on foot. Despite being in such a vibrant area, the apartments provide a tranquil retreat, often described as quiet, tucked away in charming courtyards with atmospheric surroundings. The close proximity to the main attractions, coupled with the serenity of the interior spaces, offers a perfect blend of accessibility and peacefulness. Visitors appreciate the blend of historical charm and modern comforts, making it an exceptional choice for those wishing to immerse themselves in the dynamic cultural life of Strasbourg while enjoying a restful stay.

Rooms

Appartements Orfèvres Cathédrale offers a spacious and functional apartment ideal for a short stay in Strasbourg. Guests appreciate its quiet location, nestled in a charming courtyard with a view of the bell tower, creating a cozy atmosphere. The quality of the bedding is frequently mentioned as a highlight, contributing to the comfort of the stay. Centrally located, the apartment provides easy access to the city's attractions while maintaining a sense of tranquility. However, some guests noted discrepancies with the pictures provided and mentioned the need for minor repairs and thorough cleaning. It was also noted that basic amenities like shampoo and soap were missing during some visits.

Beds

The beds at Appartements Orfèvres Cathédrale generally receive commendation for their comfort, contributing significantly to guests' positive experiences. Many visitors highlight the comfort and quality of the bedding, which complements the well-equipped and well-located accommodations. While some reviews mention specific issues such as saggy or mismatched mattresses and preferences for 100% cotton sheets, these do not overshadow the frequent praise for comfortable and spacious beds. A few rooms might benefit from a mattress upgrade, but overall, the beds serve as a reliable source of comfort, nestled within the charming ambiance of the apartment's verdant courtyard setting. Guests appreciate the combination of a clean, bright room with a comfortable bed, ensuring a restful night's sleep amidst their travels.

Cleanliness

Appartements Orfèvres Cathédrale has faced significant challenges regarding cleanliness, as guest reviews reveal consistent issues throughout various areas of the establishment. The apartments are frequently reported to have dust, dirt, and grime on surfaces, with poorly maintained kitchenware that guests find unfit for use. The bedding and towels have not always been properly changed or cleaned, and bathrooms often exhibit problems such as water leaks and defective drainage systems. Guests have highlighted specific concerns like mold, particularly in the coffee machine, and cobwebs on the ceilings, indicating a need for more thorough housekeeping practices.

Additionally, the apartments seem to suffer from inadequate equipment and furnishings. Guests often discover dusty or broken items upon arrival, and essentials such as soap, toilet paper, and kitchen utensils are sometimes missing or insufficient. Some guests also note a lack of proper storage options in the bathrooms, with no shelves or hooks available for convenience.

Overall, Appartements Orfèvres Cathédrale requires significant improvements in both cleanliness and maintenance to ensure a more pleasant stay for its guests.

Staff

At Appartements Orfèvres Cathédrale, guest experiences with the staff vary widely, with both commendable and challenging aspects. The owner of the apartments is generally noted for being very nice and approachable, offering assistance in both English and French. Many guests appreciated the flexibility shown during check-in, finding the landlady friendly and helpful, with some highlighting the staff's responsiveness to queries, even if limited interaction occurred. Additionally, the cleaning lady was praised for her welcoming presence.

However, communication often emerged as a point of contention, with several guests reporting difficulties and minimal contact. Instances of unresponsiveness and poor communication were mentioned, including some organizational hiccups such as complicated key handovers and issues that required input from neighbors. While there are instances where communication with the host is described as superb, other reviewers noted that service from personnel was lacking, as staff members were rarely seen. Despite these mixed experiences, some guests remained positive about the courteous manner in which complaints were handled.

Wi-Fi

Appartements Orfèvres Cathédrale offers some amenities that might enhance a relaxing stay, such as an Amazon Fire Stick perfect for enjoying movies. However, the accommodation seems to face challenges with its Wi-Fi provision. Guests have expressed difficulty in obtaining the Wi-Fi access codes, finding them neither highlighted nor obvious, which unfortunately led to connectivity issues. Although the landlord responds efficiently to rectify issues with the Wi-Fi code, guests have reported the inconvenience of needing to make several phone calls to gain access. Additionally, international travelers without phone plans may encounter hurdles as they are required to contact the hosts for check-in instructions.

No, Appartements Orfèvres Cathédrale doesn't have any pool.

No, a spa isn't available at Appartements Orfèvres Cathédrale.

No, Appartements Orfèvres Cathédrale doesn't allow dogs.

No, parking facilities aren't available at Appartements Orfèvres Cathédrale.

No, Appartements Orfèvres Cathédrale doesn't have a gym.

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