Macdonald Crutherland House is a stunning hotel located in a peaceful countryside setting, surrounded by beautiful grounds and a grand driveway that impresses upon arrival. Guests loved the remote feeling of the location, yet it's easy to access, making it an excellent quiet location for both work and leisure stays. The breakfast experience varied depending on the guest's preferences and expectations, while the dinner menu had a variety of options with some guests describing the food as great, nice, good, lovely and even exceptional. The rooms have a mixed reputation with some guests enjoying their stay, while others felt it was let down by dated decor and cleanliness issues. The staff are widely praised in guest reviews with many highlighting their friendliness, helpfulness and exceptional service. The spa and pool have been described using words such as fantastic, lovely and fab, making it an ideal destination for travelers looking for a hotel with a lovely pool area. Families with children found the accommodations satisfactory with sufficient space and comfortable single beds for the kids.
The Popinjay Hotel is celebrated for its serene and picturesque location nestled among beautiful gardens, farm areas and near the River Clyde, making it ideal for leisurely walks and nature enthusiasts. The hotel’s rural setting, accompanied by its historical charm, provides a tranquil environment conveniently connected to Scotland’s transport networks and major motorways.
The breakfast at The Popinjay Hotel often stands out, described as amazing with a variety of well-cooked, tasty options that offer good value for money. The portions and selection, which include traditional Scottish and English breakfast items, are frequently praised, complemented by a pleasant dining atmosphere and friendly, attentive staff.
Dinner at the hotel is also well-regarded with guests often finding the food to be very good, reasonably priced and served by lovely, accommodating staff. Despite the occasional menu limitation and temporary restaurant closures, the dining experience receives high praise for its quality and service flexibility, including pet-friendly dining areas.
Rooms are generally praised for their cleanliness, comfort and spaciousness, especially those that have been recently refurbished. The hotel maintains its historic charm, although some rooms are noted to be in need of updates and better maintenance. While there are variances in cleanliness with some guests reporting issues like dirty towels and musty smells, many rooms are highlighted for their tidiness and comfort.
Staff at The Popinjay Hotel are a significant highlight, consistently described as friendly, helpful and accommodating. They are attentive to guests' needs, ensuring a welcoming and comfortable experience.
Guests with cars will find ample, stress-free parking available on-site, enhancing the convenience of their stay. The hotel’s family-friendly atmosphere, large family rooms and new parent and baby classes add to its appeal for families, although some logistical issues with room placement are noted.
While the beds receive mixed reviews with some guests finding them very comfortable and others experiencing varying degrees of discomfort, the overall feedback indicates generally pleasant sleeping accommodations.
Pet owners will appreciate The Popinjay Hotel's exceptional dog-friendly facilities and welcoming nature. Staff, especially Leanne, ensure that dogs are well cared for, making the hotel an ideal choice for those traveling with pets.
The free WiFi service, however, is a notable drawback with many guests experiencing poor or non-existent connectivity, compounded by poor cell phone reception in the area. The hotel is aware of these issues and working on improvements.
In summary, The Popinjay Hotel offers a delightful stay characterized by its scenic location, exceptional staff, commendable dining options and pet-friendly atmosphere, despite some inconsistencies in room maintenance and internet connectivity.
Categories
Dog Friendly
Historic
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Strathaven