La Quinta Inn & Suites by Wyndham Cleveland Airport West excels in providing a convenient and accessible location for its guests. Positioned near the Cleveland Airport, the hotel offers a free shuttle service and easy access to major highways, shopping centers, retail stores and an array of local dining options. This strategic location is highly appreciated by travelers for both leisurely and business purposes, contributing significantly to the positive experiences at the hotel.
Breakfast at the hotel receives mixed reviews. While some guests appreciate the hot breakfast options, including fresh coffee, juice, eggs, waffles and occasionally sausage, others feel that the offerings could be more varied. The breakfast quality is generally perceived as decent but the limited selection and issues such as cold food and strict closing time at 9 am leave room for improvement.
The rooms at La Quinta by Wyndham are noted to be modern and well-equipped with comfortable beds and appealing decor, particularly for pet-friendly options. However, some guests report issues related to room maintenance and cleanliness, such as sticky bathroom doors, malfunctioning amenities, moldy shower curtains, dirty linens and inconsistent room temperatures. These issues suggest a need for enhanced attention to detail and more rigorous upkeep.
Cleanliness across the hotel receives mixed feedback. While many guests find the hotel and rooms to be clean and comfortable, there are notable concerns raised regarding vacuuming needs, dirty bathrooms, mold and general maintenance issues. Mixed experiences highlight a need for consistent cleaning practices to ensure a uniformly pleasant stay.
Staff professionalism and friendliness are among the strongest assets of the hotel, as guests commonly praise the helpful, accommodating and courteous nature of the staff. Positive interactions with the front desk employees and attentive service contribute to a welcoming atmosphere. However, a few instances of unprofessional behavior and communication issues were noted, although these appear to be exceptions.
The pool facility also generates mixed feelings. While some guests find the pool amazing and appreciate its addition to their stay, others point out recurring cleanliness and maintenance issues, such as cloudy water, grime and a malfunctioning hot tub. Consistent upkeep could enhance guest satisfaction significantly.
Parking at the hotel is a highlight due to its convenience and ample availability of spots. The proximity to a gas station and mall adds to the overall ease for travelers, further enhancing the guest experience.
Lastly, opinions on the beds are divided. Some guests find them comfortable and conducive to a good night's sleep, while others express dissatisfaction with issues ranging from saggy mattresses and dirty sheets to poor-quality pillow materials. This variability in comfort indicates potential for improvement in bedding quality to ensure a more restful experience for all guests.
In summary, La Quinta Inn & Suites by Wyndham Cleveland Airport West offers a convenient, well-located stay with commendable staff and adequate amenities. However, addressing recurring maintenance, cleanliness and comfort issues could elevate the guest experience further.
The Hampton Inn Cleveland-Airport/Tiedeman Road provides guests with a range of facilities and services that cater to their needs, making it a great choice for travelers. Guests appreciate the nice rooms and comfortable beds, ensuring a good night's sleep. The staff is exceptional, creating a warm and pleasurable environment, although some guests express safety concerns. While the pool facility is clean and well-maintained, its limited use hours can be a drawback. Unfortunately, due to COVID, the breakfast selection is small, which may not suit children. Some rooms may have issues with broken fridges, blocked bathtubs and non-functional toilets. However, housekeeping service needs improvement as some guests found dirty towels and outdated rooms, including trash left under furniture and dirty sheets on rollaway beds. Although the hallways smell like cigarette smoke and some guests complain about noise from other guests, overall, the hotel provides good value for money. However, some guests felt that they didn't get value due to poor experiences, including double charging by the hotel and issue with refunds.
The Four Points by Sheraton Cleveland Airport is a decent hotel that offers good value for a one-night stay. While some reviewers found the floors and beds to be dirty, others describe their experiences as superb and recommend the hotel for a brief stay. The location is convenient for those needing to be near the airport, but breakfast comes at an extra cost and rooms are lacking some amenities such as microwaves. Some reviewers were disappointed by hidden fees, broken air conditioning and closed pools. Overall, the hotel is passable but has room for improvement, especially given the Marriott brand's higher standards.
Overall, the Home2 Suites by Hilton Cleveland Independence is a great hotel with a good pool and exercise center. Although the pool is currently closed due to COVID-19 restrictions, many guests were understanding and recognized the situation. The pool area was cold and there were some issues with towels, but these were minor setbacks. Some guests even reported that the pool did not work at all. Despite these issues, many guests chose to stay at this hotel because of the pool and are eagerly awaiting its reopening.
The Residence Inn by Marriott Cleveland Independence has received mixed reviews, but the positive comments outweigh the negative ones. Guests have praised the hotel's facilities and services, including comfortable rooms and good amenities. Although some guests were not allowed to use the fireplace, the hotel provides a decent stay overall. While some guests mention high room rates or being charged incorrectly, most found the location to be convenient and the staff friendly. Although some guests wouldn't book again, others felt that the hotel was reasonably priced and a comfortable place to stay while visiting the area.
The DoubleTree by Hilton Cleveland - Westlake is a great option for those looking for a conveniently located hotel close to shopping and restaurants. Guests rave about the warm DoubleTree cookies and the excellent breakfast buffet with attentive staff. While some guests had issues with outdated decor and noisy HVAC units, most found the rooms to be comfortable and clean with nice amenities like pools and glass showers. The staff received mixed reviews, but many guests appreciated their exceptional service. The pool is a bonus amenity, though some guests found it noisy and crowded. The hotel is kid-friendly and a good option for families traveling with children. The beds are big and comfy, though some guests found them too soft. Overall, the DoubleTree by Hilton Cleveland - Westlake offers a satisfactory stay with exceptional facilities and services.
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