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Summary of reviewsHoliday Inn Express & Suites - Sturbridge by IHG is celebrated for its strategic location, excellent amenities, and superior service, making it an ideal choice for travelers in the area. The hotel's convenient positioning just off Route 84 and close to Route 90 allows easy access to major highways, enhancing its appeal for interstate travelers. Guests appreciate its proximity to local attractions like Old Sturbridge Village and the Brimfield antique shows, as well as various dining options nearby. Despite being located near main roads, the hotel maintains a quiet and clean environment, offering spacious rooms designed for comfort.
The complimentary breakfast at the hotel consistently receives glowing reviews for its quality and variety. Guests enjoy a range of options, including both hot and cold items like scrambled eggs, vegetarian omelets, and fresh fruit. The breakfast area is well-maintained, with attentive staff ensuring a pleasant dining experience.
Accommodations at the hotel are frequently praised for their spaciousness, modern amenities, and cleanliness. The rooms are designed to provide a restful retreat with comfortable beds, fluffy pillows, and dreamy bedding. Acoustic insulation adds to the tranquility, ensuring a peaceful stay. The hotel's recent renovations contribute to its bright, upscale appearance, making it both inviting and practical.
The exceptional cleanliness of the hotel is consistently highlighted by guests. From the immaculate lobby to the spotless rooms, the attention to detail reflects a commitment to high standards. The modern and non-smoking facilities provide a comfortable and serene environment for all visitors.
The staff at Holiday Inn Express & Suites - Sturbridge by IHG are recognized for their friendliness and professionalism. Guests commend their accommodating nature, quick responsiveness, and warm interactions, which enhance the overall guest experience. From the front desk to housekeeping, the team's dedication ensures a welcoming atmosphere.
While the fitness amenities receive mixed feedback, with some guests noting inconsistencies in availability, the gym itself is modern and well-equipped. However, the frequent closures of the saltwater pool for maintenance can be a drawback for some visitors.
Overall, Holiday Inn Express & Suites - Sturbridge by IHG offers a commendable guest experience with its excellent location, comfortable accommodations, and outstanding service, making it a preferred option for those visiting the Sturbridge area. Show more
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Categories
3-Star Hotel
This hotel provides modern accommodations with amenities such as complimentary breakfast and a fitness center. It offers a comfortable and convenient stay for travelers visiting Sturbridge.
Hotel for Honeymoon
Hotel with Gym
Room Types
Standard King RoomThe spacious double room provides air conditioning, a coffee machine, heating, as well as a flat-screen TV. The unit offers 1 bed.
Standard Room with Two Queen BedsThe spacious double room provides air conditioning, a coffee machine, heating, as well as a flat-screen TV. The unit offers 2 beds.
Queen Suite with Two Queen Beds and Sofa BedThe suite provides air conditioning, a coffee machine, heating, as well as a flat-screen TV. The unit offers 2 beds.
Standard RoomThe spacious double room provides air conditioning, a coffee machine, heating and a flat-screen TV. The unit offers 1 bed.
King SuiteThis suite is air-conditioned and features a flat-screen TV, a coffee machine and heating. The unit offers 1 bed.
King Suite with Roll-In Shower - Communications/Mobility AccessibleThe suite provides air conditioning, a coffee machine, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
Holiday Inn Express & Suites - Sturbridge by IHG boasts an excellent location, making it an ideal choice for travelers seeking convenience and accessibility. Situated just off Route 84 and close to Route 90, the hotel offers easy access to major highways, making it perfect for interstate travel. Guests have praised the hotel’s proximity to Old Sturbridge Village, Sturbridge attractions, and Brimfield antique shows, highlighting its central position for various local explorations. The establishment is well-located near the city, offering a short drive to numerous restaurants along Route 20 and nearby dining options, including a Panera in the parking lot and a late-night restaurant next door. Despite its convenient location near main roads, the hotel provides a quiet and clean environment, with spacious rooms that ensure a comfortable stay. The presence of EV chargers, despite some functionality issues, and easy access to Boston Logan Airport further enhance its appeal. Overall, the hotel’s strategic positioning and modern amenities make it a great choice for visitors to the Sturbridge area.
Breakfast
At Holiday Inn Express & Suites - Sturbridge by IHG, guests are consistently impressed by the quality and variety of the complimentary breakfast offerings. The breakfast features both hot and cold items with a notable range, including options like scrambled eggs and vegetarian omelets, ensuring there is something for everyone. Fresh fruit and well-prepared meals enhance the start to the day, and diners appreciate the plentiful choices available.
Visitors frequently comment on the breakfast being surprisingly good and exceeding expectations, with descriptors such as fantastic and fabulous often surfacing. The dedicated breakfast area is kept clean and well-stocked, earning praise from guests for a seamless breakfast experience. The attentive and friendly staff contribute positively, making the morning meal not only delicious but also enjoyable.
Many find the breakfast buffet to be solid and very well set up, with a good variety that caters to different tastes, all while maintaining freshness and quality. The inclusion of hot meals further raises the bar, creating a satisfying start to the day that contributes to an overall wonderful stay at the hotel.
Rooms
At the Holiday Inn Express & Suites in Sturbridge by IHG, guests rave about the exceptional quality of the hotel rooms. The accommodations are consistently described as spacious and modern, enhancing the overall comfort of the stay. Cleanliness is a standout feature, with numerous guests noting the meticulous attention to detail that leaves rooms spotless after each cleaning.
The beds are frequently highlighted for their supreme comfort, boasting fluffy pillows and dreamy bedding that ensure a restful night's sleep. Modern amenities and functionality of the design add to the appeal, making the rooms not only inviting but also practical for travelers. Guests appreciate the attention given to maintaining a tidy and well-appointed space, with rooms being described as lovely and beautifully updated.
Acoustic insulation provides a quiet environment, allowing for a peaceful retreat despite the hotel's convenient location. With large walk-in showers and fabulous bathrooms, the accommodations offer both luxury and an excellent value for money. Friendly staff enhance the experience, contributing to a welcoming atmosphere at the hotel. Whether it's a king suite that feels like home or a standard room with ample space, the accommodations at this hotel promise a comfortable and memorable stay.
Beds
The beds at Holiday Inn Express & Suites - Sturbridge by IHG receive high praise for their remarkable comfort, setting a standard that guests evidently appreciate. Visitors frequently highlight the beds as incredibly comfortable, describing them with terms like fluffy, dreamy, and cozy, which make for an ultra-relaxing experience. Many reviews emphasize not just the comfort of the mattresses, but also the quality of pillows, sheets, and duvets, all contributing to a restful night's sleep. Guests are consistently pleased to find their rooms not only clean but equipped with beds that are both soft and supportive, enhancing their overall stay. While a few guests mentioned preferences for firmer mattresses, the prevailing sentiment is that the beds are exceptionally comfortable, making it an integral factor in the hotel's appeal to travelers seeking relaxation and tranquility during their visit.
Cleanliness
Nestled in Sturbridge, the Holiday Inn Express & Suites stands out for its exceptional cleanliness and modern charm. Guests consistently praise the hotel's immaculate condition, from the spotless lobby and common areas to the pristine and comfortable rooms. The property’s recent renovation shines through in its bright and upscale appearance, offering a welcoming and serene atmosphere for visitors. Staying at this hotel ensures an easy and efficient check-in and check-out process, as well as a fantastic breakfast that receives high marks for variety and quality. The rooms are well-designed, spacious, and inviting, with comfy beds and a fresh, inviting scent. Staff members are frequently described as courteous and efficient, further enhancing the pleasant stay. With its new and updated facilities, guests can enjoy a quiet, comfortable environment in a non-smoking property. The keen attention to detail reflects a commitment to maintaining high standards, making it a preferred choice for those visiting the area.
Staff
Holiday Inn Express & Suites - Sturbridge by IHG has earned high praise for its exceptional staff, who consistently deliver a welcoming and accommodating experience. Guests repeatedly highlight the friendliness and helpfulness of the team, emphasizing their professional demeanor and quick responsiveness to requests. From check-in, facilitated by Samuel and others, to the assistance provided by Dani, visitors appreciate the warm greetings and efficient service offered by the front desk personnel.
The accommodating nature of the staff extends beyond the front desk, with housekeeping and service staff demonstrating kindness and a commitment to maintaining a pleasant atmosphere. Guests particularly note the hard work and dedication of staff members who keep the facilities well-stocked and maintained, enhancing the overall stay.
The hotel provides a welcoming environment, where every team member — from night clerks to front office assistants like Dani — makes guests feel at home with their genuine smiles and polite interactions. Their tireless efforts leave guests feeling valued and comfortable, contributing to a noteworthy guest experience that complements the hotel’s clean and comfortable accommodations.
Gym
The fitness amenities at the Holiday Inn Express & Suites - Sturbridge by IHG offer a mixed experience for guests. On the positive side, the gym is frequently praised for being large, modern, and located conveniently in the basement. Guests are pleased with its well-equipped exercise room, highlighting its impressive facilities. However, it's important to note that there have been several instances where both the gym and the pool were unavailable during guests’ stays. The pool, which is a saltwater one, has been noted to be frequently closed, reportedly often for maintenance. This inconsistency in availability might affect guests planning to use these amenities during their visit.
No, Holiday Inn Express & Suites - Sturbridge by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express & Suites - Sturbridge by IHG.
No, Holiday Inn Express & Suites - Sturbridge by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites - Sturbridge by IHG.
Yes, Holiday Inn Express & Suites - Sturbridge by IHG has a gym.