Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsLavender Inn USJ is a strategically located hotel offering excellent value for money, particularly appealing to both leisure and business travelers. Situated near key areas like Subang Jaya, Ara Damansara and Sunway, it provides easy access to major attractions and shopping complexes such as Sunway Pyramid, Giant and Decathlon. The proximity to public transportation, including the LRT Station (USJ7), adds to its convenience.
Guests frequently commend the hotel for its clean and comfortable rooms with many appreciating the spaciousness and pleasant décor. The presence of amenities like a bathtub and jacuzzi in certain rooms adds a unique touch. Cleanliness is a consistent positive theme with numerous visitors praising the tidy spaces, fresh fragrances and comfortable beds. The bright lighting and welcoming atmosphere also contribute to the overall cozy experience.
Staff at Lavender Inn USJ are often described as friendly, polite and helpful, enhancing the positive guest experience. Noteworthy mentions include front desk personnel, particularly a receptionist named Rahimah, who are praised for their attentiveness and good service.
The hotel also provides ample parking, which guests find convenient and secure, particularly enjoying the free and nearby parking options available after office hours. However, challenges such as limited parking spaces and safety concerns during peak times are noted.
Beds at the hotel receive high praise for their comfort with quality mattresses and clean bedding contributing to a restful night's sleep. Though minor issues like occasional dust or unusual smells from pillows are mentioned, the majority of guests find the beds to be a standout feature.
Lavender Inn USJ operates as a three-star hotel, meeting and often exceeding the expectations for its rating. It offers clean, spacious rooms and maintains a high standard of comfort without compromising on its budget-friendly nature.
Guests also enjoy the rooms equipped with jacuzzis and hot tubs, finding them to be an affordable luxury. The overall cleanliness and functionality of these amenities add to their appeal, especially for families.
While the hotel offers a quiet and peaceful atmosphere, some guests point out the limited availability of food amenities and the need for improved cleanliness in certain areas, such as the toilets. Noise levels in VIP rooms and limited basement parking are other areas that could benefit from attention.
Overall, Lavender Inn USJ provides a comfortable and pleasant stay with its strategic location, friendly staff, clean rooms and good basic amenities. Despite minor areas for improvement, it remains a recommended choice for travelers seeking a comfortable and restful experience. Show more
Read review summaries for all categories
Categories
3-Star Hotel
This stylish inn offers free WiFi and on-site private parking. It operates a 24-hour front desk, providing convenience and assistance to guests at any time.
Hotel with Rooms With Jacuzzi / Hot-tub
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Room Types
Guest Reviews
7.8
Good
Location
The Lavender Inn USJ boasts a strategic and convenient location, making it an ideal choice for travelers. Situated close to key areas like Subang Jaya, Ara Damansara and Sunway, it provides easy access to major attractions such as Sunway Pyramid and shopping complexes, including Giant and Decathlon. The proximity to the bus and train stations, specifically the LRT Station (USJ7), adds to its appeal for those relying on public transportation.
Despite being centrally located, the hotel is tucked away in a peaceful corner, ensuring a quiet stay while still being near essential amenities and restaurants. Guests appreciate the ample parking and the convenience of having supermarkets and eateries just a short drive away. Although traffic can be heavy during peak hours, the hotel's location is generally quiet and accessible.
Overall, Lavender Inn USJ offers a good value for money with its clean and comfortable facilities, friendly staff and a strategic position that caters to both leisure and business travelers.
Rooms
Lavender Inn USJ offers a range of rooms that generally receive positive feedback for their comfort and cleanliness. Many guests appreciate the spaciousness of certain rooms, particularly noting that the room sizes are often consistent with the display photos. The décor is frequently mentioned as being pleasant and the presence of amenities like a bathtub and jacuzzi adds a unique touch for those staying in VIP or family rooms.
Cleanliness is a recurring theme with numerous guests highlighting that the rooms are tidy and comfortable. The beds are particularly noted for their cleanliness and comfort, contributing to an overall cozy experience. The bright lighting in the rooms, as well as specific features like LED night lights, have been well received by guests. Additionally, the lobby's fragrance and the lavender smell in the hallways create a welcoming atmosphere.
Some guests were pleased with the strategic location of the hotel, which is close to eateries and shopping malls, making it a convenient choice for travelers. The staff friendliness and the hotel's peaceful surroundings contribute to a positive experience as well.
However, there are areas that need improvement. Some rooms are smaller than expected with guests finding them cramped or narrow. Issues with cleanliness, such as dust and dirty floors, have been reported occasionally. Additionally, the air conditioning system in some rooms may require maintenance, as some guests found it insufficiently cool. The lack of essential amenities like hairdryers, fridges in VIP rooms and sufficient power outlets can be inconvenient for guests.
In summary, Lavender Inn USJ provides a comfortable and pleasant stay with clean rooms and good basic amenities. The strategic location and friendly staff are definite pluses, though attention to detail in room maintenance and amenities would enhance the overall guest experience.
Beds
Lavender Inn USJ has garnered a multitude of positive remarks regarding its bedding experience from its guests. The general consensus is that the beds are notably comfortable, providing a good night's sleep with their quality mattresses and clean beddings. Guests have frequently highlighted the comfort of both the beds and pillows, which contributes significantly to their overall satisfaction with their stay.
The comfort extends to the rooms themselves, which are described as both spacious and clean. This combination of clean and comfortable bedding, coupled with a well-maintained room environment, ensures a pleasant stay for most visitors.
However, a few guests mentioned minor issues such as occasional dust or an unusual smell from the pillows and beddings, which might suggest a need for more rigorous cleaning protocols. Additionally, some guests felt that the bed could be too hard or desired extra pillows to enhance their comfort further.
Despite these minor setbacks, the overwhelming sentiment remains positive, making Lavender Inn USJ a recommended choice for travelers seeking a comfortable and restful stay.
Cleanliness
Located conveniently in a developed area, Lavender Inn USJ boasts generally satisfactory standards in terms of hotel decoration, service and hygiene. Guests frequently commend the clean and comfortable accommodations, highlighting tidy spaces and even describing the environment as peaceful and safe. The rooms often receive praise for their pleasant fragrance, giving visitors a sense of freshness upon arrival.
Despite some positive remarks, opinions on cleanliness are mixed. While many guests appreciate the clean rooms, neat bedding and spotless bathrooms, others have voiced concerns about specific issues. Floors, curtains and certain furnishings sometimes fail to meet cleanliness expectations with reports of dust, mold or a sticky texture. Maintenance of certain amenities, such as switches, doors and bathroom blinds, is another area that could benefit from improvement.
Overall, Lavender Inn USJ provides a generally clean and comfortable stay, but there are areas where attention to detail could enhance the guest experience further.
Staff
The staff at Lavender Inn USJ receive overwhelmingly positive feedback from guests, who frequently describe them as friendly, polite and helpful. The front desk personnel, including a notably kind and assisting receptionist named Rahimah, are praised for their attentiveness and good service. Guests appreciate their alertness and the excellent service provided, particularly during the night shift. The hotel's staff are commended for their politeness and for meeting customer expectations, showing patience and ease in communication. Though there are occasional remarks about a lack of attentiveness and less friendly interactions at the reception, these comments are rare. Overall, the staff's friendliness contributes significantly to the positive experience at the hotel.
Parking
Visitors to the Lavender Inn USJ have mixed experiences when it comes to parking. Positive feedback highlights that ample parking is available with some guests finding parking easy and convenient and secured basement parking providing an extra level of safety. Several reviews note the availability of free parking and numerous spaces nearby, especially after office hours. Some guests appreciate the private and plentiful parking options offered by the hotel.
However, there are several challenges to consider. A significant number of reviews indicate limited parking options with limited private and basement spaces that are often hard to secure. Many visitors mentioned difficulty in finding parking spots and occasionally needing to resort to double parking. During the day, particularly on workdays, public parking spaces near the hotel can be full, making it harder to find a place to park. There are also safety concerns, as some guests report that parking is at their own risk and not always secure with incidents of cars being bumped into. Construction materials blocking parking spaces and slow check-in processes at the front desk further add to the parking woes. Overall, while there are convenient and secure parking options, they are limited and can pose challenges during peak hours.
3 Star
Lavender Inn USJ is a commendable three-star hotel that delivers value for its price. Guests have praised the hotel for its clean and comfortable rooms, noting that both the facilities and services meet the expectations of a three-star rating. While it operates as a budget hotel, it doesn't compromise on comfort and spaciousness. Its convenient location makes it easy to find and overall, patrons have found their stays satisfying and commendable for a hotel in this category.
Rooms with Jacuzzi / Hot-Tub
Lavender Inn USJ offers rooms equipped with a jacuzzi and hot tub that have generally received positive remarks from guests. Many guests found the jacuzzi to be a great addition at an affordable price with mentions of it being clean and well-functioning. The large hot tub rooms are particularly praised for their spaciousness and guests often describe the jacuzzi as amazing and fun, especially when it’s a private feature inside the room. The bath tub has also garnered appreciation for working well and being clean and comfortable. Kids particularly enjoyed using the jacuzzi, adding to the overall family-friendly experience. While a couple of reviews mentioned issues such as a congested bathroom due to the hot tub and some cleanliness concerns, the consensus reflects a satisfying stay, particularly emphasized by the enjoyable jacuzzi and hot tub amenities.
Accessible
Lavender Inn USJ offers a quiet atmosphere that many guests find peaceful, although some have noted the scarcity of food amenities. Those staying in the VIP rooms appreciated the effective air conditioning, which kept the rooms comfortably cool. Cleanliness of the toilets has been mentioned as an area needing improvement. Noise levels were an issue in the VIP rooms for some guests. The hotel provides basement parking, but availability can be limited.
No, Lavender Inn USJ doesn't have any pool.
No, a spa isn't available at Lavender Inn USJ.
No, Lavender Inn USJ doesn't allow dogs.
Yes, parking facilities are available at Lavender Inn USJ.