Summary of reviews related to the 'Spa' categoryThe Hilton London Syon Park offers a spa experience that has both delighted and left some guests wanting. Visitors frequently praise the spa for its relaxation and quality, describing the space as beautiful, clean, and well-presented. Many rave about the peaceful atmosphere, calming environment, and the fabulous indoor pool. The facilities, including the sauna, steam room, and gym, are noted for their excellence, and specific treatments like the full body hot stone massage receive high marks for their quality.
However, not all feedback is glowing. Several guests point out that the spa facilities appear outdated and could use refurbishment. A recurring concern is the additional charge for spa access—often deemed excessive for the offering. Some guests were disappointed to find certain features, like the jacuzzi, not functioning and noted the area felt crowded or in need of better maintenance.
Overall, the spa at Hilton London Syon Park has strong potential with its excellent treatments and lovely amenities, but guests suggest improvements in maintenance and value-for-money to enhance the experience fully.
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