Best Western Plus Surprise-Phoenix NW
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Best Western Plus Surprise-Phoenix NW receives frequent praise for several aspects of its offerings, making it a favored choice among travelers. Its location is notably advantageous, providing easy access to dining, shopping, and entertainment venues, which guests appreciate for enhancing the ease and enjoyment of their stay. This is particularly beneficial for sports enthusiasts attending nearby events like the Royals Spring Training games.
The breakfast experience at the hotel is consistently applauded for its extensive variety and quality. Guests appreciate the delightful options available, particularly the waffles and coffee, and commend the cleanliness and positive service in the dining area. This contributes to a satisfying start to the day, despite occasional service timing issues.
Rooms are frequently recognized for their cleanliness and comfort, with ample space and convenient amenities such as refrigerators, microwaves, hair dryers, and work desks. The comfort of the beds receives mixed reviews, but overall, guests find the accommodations suitable and pleasant, bolstered by the hotel's superb location and overall cleanliness.
Cleanliness across the property, including rooms and common areas, stands out as a significant positive point, with the hotel well-maintained inside and out. Guests experience a quiet and peaceful atmosphere, with the accommodations deemed affordable and comfortable. The staff's friendliness and helpfulness further enhance the stay.
The staff at Best Western Plus Surprise-Phoenix NW is remarked upon for their exceptional service and welcoming demeanor. Standout team members like Christy and Nicole are frequently mentioned for their warm interactions, contributing positively to guest satisfaction. While there are occasional service lapses, the majority of visitors leave with a favorable impression of the attentive and amiable staff. Overall, the hotel earns high marks for its convenient location, breakfast quality, room comfort, cleanliness, and friendly staff.
Categories
The breakfast experience at the hotel is consistently applauded for its extensive variety and quality. Guests appreciate the delightful options available, particularly the waffles and coffee, and commend the cleanliness and positive service in the dining area. This contributes to a satisfying start to the day, despite occasional service timing issues.
Rooms are frequently recognized for their cleanliness and comfort, with ample space and convenient amenities such as refrigerators, microwaves, hair dryers, and work desks. The comfort of the beds receives mixed reviews, but overall, guests find the accommodations suitable and pleasant, bolstered by the hotel's superb location and overall cleanliness.
Cleanliness across the property, including rooms and common areas, stands out as a significant positive point, with the hotel well-maintained inside and out. Guests experience a quiet and peaceful atmosphere, with the accommodations deemed affordable and comfortable. The staff's friendliness and helpfulness further enhance the stay.
The staff at Best Western Plus Surprise-Phoenix NW is remarked upon for their exceptional service and welcoming demeanor. Standout team members like Christy and Nicole are frequently mentioned for their warm interactions, contributing positively to guest satisfaction. While there are occasional service lapses, the majority of visitors leave with a favorable impression of the attentive and amiable staff. Overall, the hotel earns high marks for its convenient location, breakfast quality, room comfort, cleanliness, and friendly staff.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Swimming Pool
This hotel features a refreshing outdoor pool and hot tub. It is praised for its well-maintained facilities and comfortable environment.
Outdoor Pool
3-Star Hotel
This hotel provides a complimentary full breakfast with hot items like eggs, breakfast meat, and waffles. It also has an outdoor pool and hot tub for relaxation. The hotel is 100% smoke-free.
Hotel with Outdoor Pool
This hotel is known for its outdoor pool and comfortable accommodations. It's a great option for travelers seeking relaxation and convenience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
The Best Western Plus Surprise-Phoenix NW boasts an impressive location that is frequently praised by guests for its convenience. This hotel is strategically positioned near a variety of dining options and shopping outlets, including popular chains like Target, Walmart, Olive Garden, and Carl’s Jr. Visitors particularly appreciate its proximity to venues hosting events such as the Royals Spring Training games, making it an ideal spot for sports fans. In Surprise, AZ, the hotel's setting is commended for providing easy access to everything one might need, from restaurants to retail, enhancing the overall travel experience. Moreover, the convenience of nearby stores and eateries adds significant value, making it a favored choice for those looking to explore the area with ease.
The breakfast experience at Best Western Plus Surprise-Phoenix NW is frequently praised by guests for its variety and quality. Many reviews highlight the wide range of options available, appealing to diverse tastes, with special mentions of the delightful waffles and good coffee. Guests find the breakfast to be consistently excellent throughout their stay, emphasizing the amazing start to the day provided at this location. The breakfast area is noted for being clean, and the accommodating staff contribute to a positive dining experience. Multiple reviews also remark on the hotel's convenient location near stores and restaurants, enhancing the overall stay. Despite some isolated issues with service timing, the general consensus is one of satisfaction with both the offerings and the service received during breakfast hours.
Visitors to the Best Western Plus Surprise-Phoenix NW can generally expect a pleasant stay, thanks to the hotel's focus on cleanliness and comfort. The rooms are frequently highlighted for their cleanliness and ample space, making them suitable for families, especially those traveling with kids. The interiors come equipped with convenient amenities like a refrigerator, microwave, hair dryer, and a work desk, adding to the overall convenience for guests. Many appreciate the comfort of the beds, though opinions vary. Coffee lovers will enjoy the in-room coffee machine, and the hotel's overall cleanliness contributes positively to the guest experience. However, there are occasional remarks about room servicing and room odors. Despite these minor issues, the hotel’s excellent location continues to be a favorable point for guests.
The Best Western Plus Surprise-Phoenix NW is often praised for its reliable comfort and cleanliness. Guests consistently describe the entire property, including the rooms, as super clean. The hotel's maintenance of both the interior and exterior spaces contributes to its neat and tidy appearance. The atmosphere is quiet, offering a peaceful retreat for visitors. Many find the accommodations affordable and comfortable, ensuring a restful experience. The staff is frequently commended for their friendliness and helpfulness, enhancing the overall stay. In addition to its cleanliness, amenities such as a nice Jacuzzi and a complimentary breakfast add extra value to the visit. Despite a minor isolated issue, the positive impressions reflect a high standard of cleanliness and service at this location.
The staff at Best Western Plus Surprise-Phoenix NW consistently impresses guests with their friendliness and willingness to help. The team, including standout members Christy and Nicole, is frequently highlighted for their amazing service. Visitors commonly appreciate the warm and welcoming atmosphere, noting that the staff is nice, kind, and approachable. Many guests have praised the quality of service, especially the positive and smile-filled interactions throughout their stay. However, experiences can vary, as there have been isolated incidents where service expectations were not met, such as a room not being cleaned for several days and a less pleasant interaction at the front desk. Overall, the majority of guests seem to leave with a positive impression of the attentive and amiable staff.
Location Show Map
Location
Breakfast
Rooms
Cleanliness
Staff
Yes, Best Western Plus Surprise-Phoenix NW has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Surprise-Phoenix NW.
Yes, Best Western Plus Surprise-Phoenix NW welcomes dogs.
No, parking facilities aren't available at Best Western Plus Surprise-Phoenix NW.
No, Best Western Plus Surprise-Phoenix NW doesn't have a gym.
Location Show Map
More Options
