Hotel Cheribourg, an Ascend Collection Hotel is celebrated for its exceptional location nestled in a serene natural setting, offering a tranquil retreat near the River aux Cerises marsh and Mount Orford. Its proximity to Magog provides easy access to various attractions, restaurants, shops and beaches, making it an ideal spot for both summer and winter activities like skiing, hiking and cycling. The family-friendly amenities, including playgrounds and recreational facilities, contribute to an enjoyable stay for guests of all ages, enhanced by the hotel's cleanliness and welcoming staff.
The breakfast at Hotel Cheribourg, an Ascend Collection Hotel receives praise for its quality, variety and ample choices, ideal for families. The breakfast buffet, in particular, is noted for its diversity and professional service, despite some guests finding it overpriced for the value offered.
Dinner experiences at the hotel are mixed. Many guests appreciate the good food, particularly the well-prepared bavette and the exceptional service from the waitstaff. However, some found the restaurant too expensive with inconsistencies in food quality and limited menu options. Occasional operational issues, such as restaurant closures and lack of room service, also affect the dining experience.
Rooms at Hotel Cheribourg, an Ascend Collection Hotel are spacious and comfortable, especially suited for families with amenities like large beds, bathtubs and kitchenettes. However, dated décor and maintenance issues, such as damp carpets and broken appliances, have been noted, even though the overall layout and tranquility are positive aspects.
Cleanliness at the hotel is generally acceptable with clean rooms and well-maintained shared spaces like the pool and spa areas. However, some guests pointed out maintenance issues and cleanliness concerns, particularly in the children's playroom.
The staff is predominantly praised for their friendliness, professionalism and attentiveness, although some inconsistencies in service and occasional rudeness were reported. Reception services are generally well-regarded, adding positively to the guest experience.
Hotel Cheribourg, an Ascend Collection Hotel provides free wifi, appreciated by many guests for its reliability, though some faced occasional disruptions and limitations in certain areas.
The spa facilities receive mixed feedback; while indoor and outdoor options are valued, maintenance concerns like broken spa jets and dirty water are issues. Similarly, the gym requires updates, as equipment is often broken and outdated.
The pools are a positive aspect, especially for families with both indoor and outdoor options being nicely heated. However, maintenance issues and cleanliness concerns occasionally detract from the experience.
Tennis facilities are also mixed with some guests noting maintenance needs and others appreciating the well-kept grounds and variety of activities available for families.
Overall, Hotel Cheribourg, an Ascend Collection Hotel offers a commendable experience primarily due to its exceptional location, family-friendly amenities and welcoming staff, though there is room for improvement in dining, room maintenance and recreational facilities.
Estrimont, nestled in the scenic region of Estrie and close to both Magog and Mount Orford, offers an inviting escape characterized by its beautifully renovated spaces and picturesque surroundings. The hotel’s prime location is complemented by well-maintained outdoor amenities including hot tubs and a swimming pool, providing easy access to natural attractions and activities.
Breakfast at Estrimont receives commendation for its quality and variety, though it is an extra cost and some guests find it pricey. The dining experience shows mixed reviews; while the Tomahawk Grill is highly recommended for its grilled meats and scenic mountain views, there are occasional service delays and concerns about food quality and pricing.
Rooms at Estrimont are praised for their spaciousness, cleanliness and modern decor. Guests appreciate the comfort provided by the beds, including those with massagers and the suites are noted for their functionality, making them ideal for families. The exceptional cleanliness extends throughout the hotel, from the well-maintained rooms to the public amenities.
The professional and accommodating staff significantly enhance the guest experience with their friendly and courteous service, although there are rare instances of less favorable interactions.
Estrimont also offers a satisfying spa experience with multiple hot tubs and convenient access to other facilities. While there are some comments on the need for better maintenance and issues with hot tub temperatures, the overall sentiment remains positive. The pool areas, both indoor and outdoor, further add to the hotel's charm, being clean, heated and well-equipped for relaxation.
Families find Estrimont particularly accommodating, enjoying the spacious, well-equipped rooms and activities that cater to family needs. The comfortable beds, often highlighted for their relaxing qualities, contribute to a restful stay.
In summary, Estrimont provides a pleasant, clean and comfortable environment with a range of amenities and friendly service, making it an excellent choice for both nature lovers and families seeking a relaxing getaway.
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Pool
Indoor Pool
Outdoor Pool
Golf
Ski
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