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Summary of reviewsBest Western The George Hotel in Swaffham is highly regarded for its excellent and central location, providing easy access to local amenities, pubs and restaurants, making it ideal for both leisure and business travelers. Guests appreciate the hotel's historic ambiance, cleanliness and friendly, helpful staff. The breakfasts receive widespread acclaim for their variety, quality and value with many describing them as excellent and well-cooked. Dinner offerings also earn positive remarks for their quality and good value, contributing to an enjoyable dining experience, despite occasional slow service and early dinner hours.
The rooms are noted for their spaciousness, cleanliness and large, comfortable beds, although some guests mention they are somewhat dated and in need of refurbishment. Large bathrooms with both baths and separate walk-in showers enhance the comfort of the stay, despite a few complaints about weak shower facilities. Cleanliness is a strong point across both rooms and communal areas. While the decor can seem dated, the hotel's commitment to maintaining a clean environment is evident.
Staff members consistently receive high praise for their friendliness, helpfulness and attentiveness, significantly enhancing the overall stay experience. The beds are generally comfortable, though opinions vary with some guests finding them too hard or too soft.
Overall, the hotel offers good value for money and meets expectations for a three-star establishment. The historic charm and character of the property with its rich history and unique ambiance, add to its appeal. Despite minor drawbacks such as dated decor and occasional noise issues, Best Western The George Hotel remains a practical and pleasant choice for a stay in Swaffham. Show more
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Categories
Dog Friendly Hotel
The hotel is tagged as pet-friendly.
3-Star Hotel
Offers a reliable stay in Swaffham with the backing of the Best Western brand. It provides a comfortable and convenient base for exploring the local area, appealing to tourists and business travelers alike.
Hotel near Golf Courses
Historic Hotel
Family Friendly Hotel
Cheap Hotel
Room Types
Standard Single RoomOffering free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room offers a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Cozy Double Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Family Room with Double and Two Single BedsThe family room comprises of a double room and twin room both sharing a bathroom.
Superior King Room with ViewThe unit offers 1 bed.
Guest Reviews
7.4
Good
Location
The Best Western The George Hotel in Swaffham boasts an excellent and central location, making it an ideal base for exploring Norfolk and the charming town itself. Guests appreciate its proximity to pubs, restaurants and the heart of the town with the convenience of easy access to local amenities and business needs. The hotel is also praised for its historic ambiance and cleanliness, complemented by friendly and helpful staff. Despite some minor issues with parking and locating the hotel initially, the overall sentiment highlights the unbeatable location and good value it offers for both leisure and business travelers.
Breakfast
Best Western The George Hotel in Swaffham has garnered numerous positive remarks regarding its breakfast offerings. Many guests found the breakfast to be very good, often praising the variety and ample selection available. The terms plentiful and lots of choice were frequently used, highlighting the extensive options catered to different tastes.
Guests also noted the quality of the breakfast with phrases like freshly cooked, piping hot and well cooked making frequent appearances. The breakfast was often described as excellent and first class, indicating a high level of satisfaction. Additionally, a few reviews mentioned the breakfast as being great value for money with terms like good value and value for money being used.
Moreover, the staff serving breakfast received commendations for their good service and friendliness, contributing to an overall pleasant dining experience. The restaurant’s overall food quality was described as great, further emphasizing the hotel's commitment to serving delightful meals.
However, there were a few exceptions where some guests felt the breakfast did not meet their expectations, citing reasons such as limited variety or poor value relative to room cost. Despite these outliers, the overwhelming consensus is that breakfast at Best Western The George Hotel is impressive with many guests highlighting it as a standout feature of their stay.
Dinner
Best Western The George Hotel in Swaffham appears to offer a commendable dining experience. Guests frequently highlight the good value and quality of the food with many praising both the evening meals and breakfast. There's a variety of food options available in the restaurant and for room service and the portions are described as generous. The bar and restaurant receive positive feedback with several mentions of superb and excellent food.
While there are occasional remarks about the food being uninspiring or not meeting previous standards, these are few compared to the overall positive sentiments. Guests enjoy great meals that are considered good value for money, which extends to both dinner and breakfast offerings. The hearty breakfast and varied menu options cater to different tastes, ensuring a satisfactory experience for most diners. However, note that dinner service only runs until 8pm, so planning accordingly is essential.
Service-related feedback is mostly positive though there are instances of slower service highlighted. Overall, the dining experience at Best Western The George Hotel is highly rated by guests, making it a notable consideration for those planning to stay there.
Rooms
Best Western The George Hotel in Swaffham features a range of rooms that, while embodying a mix of old-world charm and contemporary comfort, often reflect the need for an update. Many guests appreciate the spaciousness of the rooms, noting that they are clean, tidy and equipped with large and comfortable beds. Laments about the rooms being dated and worn at the edges are frequently offset by comments on their cleanliness and comfort with several reviews specifically mentioning that the rooms are very spacious or large.
Some rooms boast large bathrooms with both baths and separate walk-in showers, adding to the convenience and comfort of the stay. Though a handful of bathrooms are highlighted as in need of refurbishment and there are occasional complaints about weak shower facilities, guests generally commend the bathrooms for their size and cleanliness.
Reports of rooms being bright, airy and reasonably spacious are common, despite a few mentions of rooms being a bit cold or overly warm. A mix of old and new furnishings seem to give the hotel character, yet also underline the necessity for some areas to be refreshed.
Family rooms, though sometimes noted as strangely laid out and dated in decor, still meet expectations in terms of space. Despite some noise issues, particularly for rooms facing the street and an occasional feeling of outdated surroundings, the general consensus is that rooms provide a comfortable and clean environment, making Best Western The George Hotel a practical choice for a stay in Swaffham.
Beds
The beds at Best Western The George Hotel in Swaffham receive mixed reviews from guests. Many found them to be comfortable, mentioning phrases like comfy beds, bed very comfortable and extremely comfortable bed and pillows. Guests frequently appreciated the large, comfy beds with some describing them as huge and fantastic. However, there were also notable complaints with some beds being described as very hard, uncomfortable or too soft. There were instances where the mattress was broken or a spring was poking out, detracting from the overall experience. Despite these issues, a good number of guests still reported a restful experience, highlighting the variability in bed comfort at the hotel.
Cleanliness
Best Western The George Hotel in Swaffham generally receives positive remarks regarding its cleanliness. Guests frequently describe the hotel as clean and tidy with many rooms being noted as spotlessly clean and well-appointed. Reviewers also commonly mention comfortable beds and the overall cleanliness of both the rooms and communal areas. Despite some criticisms about dated decor and occasional issues such as dusty areas or dirty carpets, the majority of feedback highlights good cleanliness levels throughout the hotel. Friendly staff and clean facilities contribute to a satisfactory and pleasant stay for most guests.
Staff
Guests at Best Western The George Hotel in Swaffham consistently praised the hotel staff in their reviews. Descriptions of the staff frequently included terms such as friendly, helpful, polite and welcoming. Several reviews highlighted that the staff's friendliness and attentiveness contributed positively to their stay experience. Guests particularly noted the excellent service in the bar and restaurant, emphasizing that the staff often went above and beyond to meet their needs. Words like amazing, terrific and lovely were recurrent, illustrating the high regard in which the staff is held. The daytime reception staff received commendations for their professionalism and helpfulness, significantly enhancing the hotel's inviting atmosphere. Overall, the staff's positive demeanor and commitment to service are repeatedly acknowledged as standout aspects of staying at the hotel.
3 Star
Best Western The George Hotel in Swaffham offers good value for money and generally meets expectations for a three-star establishment. Many guests find the hotel satisfactory, mentioning that it is very good for its rating. Repeat visitors hint at a consistent experience, despite some pointing out that the decor is a bit dated and the hotel could benefit from refurbishment. Despite these minor drawbacks, it is seen as a good traditional hotel that provides adequate accommodation for its category.
Historic
Nestled in the center of Swaffham, Best Western The George Hotel is a charming and historic property, exuding old-world allure. Visitors are often enchanted by its quaint, creaky floors and rich character. Guests appreciate the traditional feel of the hotel with its storied past and unique ambiance. The staff are known to be conversational and knowledgeable about the hotel's history, adding to the engaging experience. The George Hotel remains a well-loved establishment for its distinctive and historic atmosphere.
No, Best Western The George Hotel, Swaffham doesn't have any pool.
No, a spa isn't available at Best Western The George Hotel, Swaffham.
Yes, Best Western The George Hotel, Swaffham welcomes dogs.
No, parking facilities aren't available at Best Western The George Hotel, Swaffham.
No, Best Western The George Hotel, Swaffham doesn't have a gym.