DoubleTree by Hilton Swindon Hotel
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Summary of reviewsThe DoubleTree by Hilton Swindon Hotel enjoys a strategic and convenient location just off the M4 motorway, making it an excellent choice for both business and leisure travelers aiming to explore Swindon, Bath, the Cotswolds and surrounding areas. Guests praise the easy access and proximity to major attractions and routes, while the hotel remains undisturbed by motorway noise. Strong customer service, excellent parking facilities and various amenities contribute to a pleasant stay.
The hotel's breakfast receives high praise for its variety and quality with many guests considering it the best buffet breakfast they’ve experienced. The breakfast buffet is noted for its wide selection of hot and cold options, efficient service and the accommodating staff, which enhance the stay experience significantly. Dinner offerings generally receive positive feedback for the quality and variety of food, particularly in the main restaurant, though there are occasional criticisms related to the buffet and room service.
Rooms at the hotel are frequently praised for their cleanliness and generous size, making them comfortable for families and groups. However, issues such as inconsistent temperature control, dated decor and occasional maintenance problems are noted. Despite these drawbacks, the overall ambiance and comfort of the rooms are well-regarded.
Cleanliness across the hotel is generally satisfactory with many guests describing the facilities as clean and modern. However, some inconsistencies are reported, particularly in specific areas such as bathrooms and corridors. The staff at DoubleTree by Hilton Swindon Hotel are consistently commended for their friendliness, efficiency and welcoming demeanor, significantly enhancing guests' experiences.
Free Wi-Fi is available throughout the hotel and is appreciated for its good speed, although some guests encounter occasional issues. Parking is ample and convenient, though the extra fee of £3 per night is a slight point of contention for some guests.
The hotel caters well to families, offering spacious family suites and engaging activities for children. While standard rooms may be less accommodating for larger families, the overall experience remains positive, bolstered by the provision of dog-friendly rooms and amenities, despite an additional fee for pets.
In conclusion, the DoubleTree by Hilton Swindon Hotel provides a comfortable and conveniently located stay with strong customer service, quality dining options and satisfactory cleanliness. While there are areas for improvement, such as room updates and better temperature control, the overall guest experience remains positive, making it a solid choice for travelers.
Categories
The hotel's breakfast receives high praise for its variety and quality with many guests considering it the best buffet breakfast they’ve experienced. The breakfast buffet is noted for its wide selection of hot and cold options, efficient service and the accommodating staff, which enhance the stay experience significantly. Dinner offerings generally receive positive feedback for the quality and variety of food, particularly in the main restaurant, though there are occasional criticisms related to the buffet and room service.
Rooms at the hotel are frequently praised for their cleanliness and generous size, making them comfortable for families and groups. However, issues such as inconsistent temperature control, dated decor and occasional maintenance problems are noted. Despite these drawbacks, the overall ambiance and comfort of the rooms are well-regarded.
Cleanliness across the hotel is generally satisfactory with many guests describing the facilities as clean and modern. However, some inconsistencies are reported, particularly in specific areas such as bathrooms and corridors. The staff at DoubleTree by Hilton Swindon Hotel are consistently commended for their friendliness, efficiency and welcoming demeanor, significantly enhancing guests' experiences.
Free Wi-Fi is available throughout the hotel and is appreciated for its good speed, although some guests encounter occasional issues. Parking is ample and convenient, though the extra fee of £3 per night is a slight point of contention for some guests.
The hotel caters well to families, offering spacious family suites and engaging activities for children. While standard rooms may be less accommodating for larger families, the overall experience remains positive, bolstered by the provision of dog-friendly rooms and amenities, despite an additional fee for pets.
In conclusion, the DoubleTree by Hilton Swindon Hotel provides a comfortable and conveniently located stay with strong customer service, quality dining options and satisfactory cleanliness. While there are areas for improvement, such as room updates and better temperature control, the overall guest experience remains positive, making it a solid choice for travelers.
Family Friendly Hotel
The hotel offers a family-friendly environment and caters well to children. They provide coloring packs, adding an engaging activity for kids. Family suites are available for an additional cost, accommodating larger groups and providing enough space for a family of four or even five.
Dog Friendly Hotel
This hotel offers a welcoming environment for guests traveling with dogs, providing dog-friendly rooms and amenities. It is close proximity to walking routes, which is ideal for dog owners. Bringing a dog incurs an additional charge.
Business Hotel
DoubleTree by Hilton Swindon Hotel is located within a mile of Windmill Hill and Clearwater business parks, offering convenience for business travelers. It features meeting rooms and a 24-hour fitness center. The hotel also offers free Wi-Fi, and a restaurant.
Hotel with Parking
This hotel provides parking facilities for guests. It offers comfortable accommodation and is well-suited for both business and leisure travelers.
4-Star Hotel
This hotel offers upscale amenities and exceptional service. Guests often mention the quiet rooms and friendly staff.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes
Accessible Hotel
Hotel with Gym
Hotel with Pool Lap Lanes
Guest Reviews
DoubleTree by Hilton Swindon Hotel boasts an ideal and convenient location praised by guests for its easy access and proximity to major attractions and routes. Situated right off the M4 motorway, it balances the convenience of being close to the highway without the disturbance of motorway noise. The location is great for both business and leisure travelers, providing quick travel options to Swindon, Bath, the Cotswolds and surrounding areas. Guests highlighted its strategic position near event venues, business parks and local attractions like the outlet mall, which is just minutes away.
Aside from its prime location, the hotel earns high marks for its friendly and welcoming staff, cleanliness and comfortable rooms, making it a suitable choice for an overnight stay or a longer visit. Strong customer service, excellent parking facilities, a well-maintained environment and amenities contribute to a positive stay experience. Whether in town for an event, on a layover or just exploring the local area, the DoubleTree by Hilton Swindon meets varied needs with its easily accessible setting and thoughtful accommodations.
DoubleTree by Hilton Swindon Hotel receives largely positive reviews for its breakfast offerings. Guests frequently mention the variety and quality of the breakfast, highlighting it as an excellent and well-presented meal. The buffet style is popular, boasting a wide selection of both hot and cold options with frequent replenishment to ensure freshness. The service is praised for being efficient and the staff attentive and friendly.
Many guests describe the breakfast as delicious with some even considering it the best buffet breakfast they have experienced. Special dietary needs are also catered to, including vegan options. For many, the breakfast experience is a highlight of their stay, contributing significantly to the hotel's appeal.
There are a few negative remarks about the breakfast. Some guests noted the lack of variety and the occasional issue with food temperature with comments on breakfast being a bit thin on the ground or basic. The quality of the coffee was mentioned as needing improvement. However, these criticisms are outnumbered by the commendations, indicating a generally positive consensus.
Overall, the breakfast at DoubleTree by Hilton Swindon Hotel is highly regarded, offering a superb start to the day for most of its guests.
Dinner at the DoubleTree by Hilton Swindon Hotel receives mixed but predominantly positive feedback from guests. The quality of the food is frequently highlighted with adjectives such as tasty, delicious and excellent making regular appearances. The menu offers a good variety and many reviewers were pleased with the selection, presentation and overall dining experience.
The hotel's restaurant is commonly praised with terms like great food, top class food and excellent meals often mentioned. Guests also appreciated the beautiful interiors and friendly service from the restaurant staff. The dinner and breakfast offerings are consistently noted as being very good and well above standard expectations.
However, there are some criticisms regarding the dining experience. A few guests found the dinner buffet and pizza unsatisfactory with some describing the food as mediocre or flavorless. The atmosphere in the bar area left something to be desired for some and there were occasional complaints about the pricing of meals relative to their quality. Room service also had mixed reviews with some reporting issues such as cold food or limited late-night options.
Despite these occasional drawbacks, the overall consensus is that dining at the DoubleTree by Hilton Swindon Hotel is a pleasurable experience, especially in the main restaurant where both quality and variety of food stand out.
The rooms at the DoubleTree by Hilton Swindon Hotel receive mixed reviews. On the positive side, guests frequently highlight the cleanliness and the generous size of the rooms, making them comfortable for families as well as groups. Many guests find the rooms spacious with sufficient amenities such as large screen TVs and good bathroom facilities. Several reviews mention the beds as being lovely and the overall ambiance as comfortable.
However, there are also notable areas for improvement. A recurring issue is the temperature control with multiple guests reporting that their rooms were uncomfortably hot or very cold. The decor appears to be another downside, as many describe the rooms as dated or in need of refurbishment. Instances of bad smells, insufficient maintenance and cleanliness issues, including dust and grime, are also mentioned by some guests. Furthermore, certain rooms reportedly lacked essential items like tea cups or coffee pods and several guests experienced problems with room allocation or maintenance needs.
Overall, while the space and comfort levels of the rooms are praised, there is a clear need for updates and better maintenance to enhance the guest experience.
Guests at the DoubleTree by Hilton Swindon Hotel have shared mixed experiences regarding the beds. While some reviewers mentioned that the beds were comfortable and cozy, many others highlighted significant issues with the quality and comfort of the mattresses. A frequent complaint was the hardness of the mattresses with several guests describing them as hard, rock-hard or solid, making it difficult to get a good night’s sleep. The squeakiness and noisiness of the beds were also noted by numerous guests, along with the discomfort caused by noisy springs and pillows as thin as biscuits. Some even described the beds as feeling tired and deteriorated, mentioning that the beds and mattresses urgently need replacing or were like camp beds. Despite the less than ideal sleeping conditions reported by many, there were still a few guests who found the beds to be lovely and very comfortable.
Guests of the DoubleTree by Hilton Swindon Hotel have generally found the cleanliness of the establishment to be satisfactory with many describing the hotel as very clean and modern. Some have noted that both the rooms and general facilities were exceptionally clean and spacious, contributing to a pleasant stay. The hotel received commendations for its spotless presentation, clean and elegant facilities and well-maintained common areas like the reception.
However, several reviews pointed out inconsistencies in cleanliness. While many rooms were described as clean and comfortable, some guests encountered issues such as dusty corners, musty corridors and certain areas not meeting expected standards. There were mentions of specific cleanliness concerns, including dirty bathrooms, unclean towels upon arrival and remnants from previous guests. Despite these issues, the overall impression of the hotel remained positive for many with a strong emphasis on the general cleanliness and the welcoming atmosphere of the hotel.
The staff at the DoubleTree by Hilton Swindon Hotel have received consistently positive feedback from guests. Many reviews highlight the amazing, helpful and friendly nature of the staff with particular praise for their efficiency and pleasant demeanor. The front desk team has been repeatedly described as extremely welcoming and exceptional in their service, providing a fantastic reception experience. Bar and restaurant staff were noted to be courteous and professional, ensuring a pleasant dining experience for guests.
Individual staff members, including Clavin and Francesca, were mentioned for their special service, further underscoring the commendable hospitality offered. Though a few instances of disinterest or rudeness were reported, these appeared to be exceptions rather than the norm. Overall, the hotel staff are seen as attentive, accommodating and warm, contributing significantly to the positive experiences of the guests.
The DoubleTree by Hilton Swindon Hotel provides clean and comfortable rooms with good free Wi-Fi that has excellent speeds. Guests appreciate the evident availability of Wi-Fi throughout the location, making it convenient for those needing to stay connected. However, there are occasional issues with the Wi-Fi not working or having poor quality. Some guests note the extra charge for parking and the absence of certain facilities in the room. Despite these minor drawbacks, the hotel generally meets guest expectations.
The DoubleTree by Hilton Swindon Hotel offers a variety of parking experiences with notable positive aspects highlighted by many guests. Ample parking spaces were frequently mentioned, indicating that finding a spot is generally not an issue and the hotel's parking is convenient and accessible for most guests. The parking facilities are described as extensive with plenty of spaces available and good provision for those arriving by car. Additionally, the parking is handy for the nearby train station, which adds to its convenience.
However, there are several mentions of the parking not being included in the room price and requiring an extra fee of £3 per night. This fee, though relatively modest compared to other places, still drew some criticism from guests who felt that parking should be complimentary, especially given the hotel's location in an industrial estate. Despite the mixed opinions on the cost, the overall availability and ease of access to parking seem to provide a generally positive experience for guests using the hotel's parking facilities.
The DoubleTree by Hilton Swindon Hotel offers a family-friendly environment and caters well to children. Guests appreciated the provision of coloring packs, adding an engaging activity for kids. The hotel is suitable for gatherings such as family weddings and birthdays. Family suites are available for an additional cost, accommodating larger groups and providing enough space for a family of four or even five. However, some visitors found the standard rooms less accommodating and the provided cot beds could be uncomfortable. Although dog-friendly, be aware of an extra fee. Despite the occasional disturbance from loud individuals at night, the overall experience for families seems positive and enjoyable.
The DoubleTree by Hilton Swindon Hotel offers a standard four-star experience with a convenient location. Guests generally find the hotel pleasant and had an overall good stay. The facilities are highlighted by a lovely bed and a nice evening meal. Service quality is marked by friendly and polite staff. While some guests expected more from a four-star hotel and noted issues with cleanliness, many aspects met their expectations, suggesting an overall solid experience.
The DoubleTree by Hilton Swindon Hotel is strategically located for business travelers, particularly those working on or visiting the nearby business park or needing a break from a journey along the M4. The hotel's facilities are well-suited for meetings, making it a convenient choice for business engagements. Guests have praised the helpful and professional staff services, ensuring an efficient check-in and check-out process. However, there have been occasional issues with confusion regarding billing at checkout. Despite being busy, the hotel maintains a good standard for business travel needs.
DoubleTree by Hilton Swindon Hotel offers a welcoming environment for guests traveling with dogs, providing dog-friendly rooms and amenities. Many guests appreciated the spacious accommodations, suitable for a family of four and their pet and noted the hotel's close proximity to walking routes, which is ideal for dog owners. While some reviews mentioned occasional issues like the smell of dogs or barking, the overall reception of the hotel as a dog-friendly destination was positive. However, potential visitors should be aware that bringing a dog incurs an additional charge. Despite minor issues, the hotel maintains a good reputation for accommodating pets and their owners, while also being family-friendly.
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Location
Aside from its prime location, the hotel earns high marks for its friendly and welcoming staff, cleanliness and comfortable rooms, making it a suitable choice for an overnight stay or a longer visit. Strong customer service, excellent parking facilities, a well-maintained environment and amenities contribute to a positive stay experience. Whether in town for an event, on a layover or just exploring the local area, the DoubleTree by Hilton Swindon meets varied needs with its easily accessible setting and thoughtful accommodations.
Breakfast
Many guests describe the breakfast as delicious with some even considering it the best buffet breakfast they have experienced. Special dietary needs are also catered to, including vegan options. For many, the breakfast experience is a highlight of their stay, contributing significantly to the hotel's appeal.
There are a few negative remarks about the breakfast. Some guests noted the lack of variety and the occasional issue with food temperature with comments on breakfast being a bit thin on the ground or basic. The quality of the coffee was mentioned as needing improvement. However, these criticisms are outnumbered by the commendations, indicating a generally positive consensus.
Overall, the breakfast at DoubleTree by Hilton Swindon Hotel is highly regarded, offering a superb start to the day for most of its guests.
Dinner
The hotel's restaurant is commonly praised with terms like great food, top class food and excellent meals often mentioned. Guests also appreciated the beautiful interiors and friendly service from the restaurant staff. The dinner and breakfast offerings are consistently noted as being very good and well above standard expectations.
However, there are some criticisms regarding the dining experience. A few guests found the dinner buffet and pizza unsatisfactory with some describing the food as mediocre or flavorless. The atmosphere in the bar area left something to be desired for some and there were occasional complaints about the pricing of meals relative to their quality. Room service also had mixed reviews with some reporting issues such as cold food or limited late-night options.
Despite these occasional drawbacks, the overall consensus is that dining at the DoubleTree by Hilton Swindon Hotel is a pleasurable experience, especially in the main restaurant where both quality and variety of food stand out.
Rooms
However, there are also notable areas for improvement. A recurring issue is the temperature control with multiple guests reporting that their rooms were uncomfortably hot or very cold. The decor appears to be another downside, as many describe the rooms as dated or in need of refurbishment. Instances of bad smells, insufficient maintenance and cleanliness issues, including dust and grime, are also mentioned by some guests. Furthermore, certain rooms reportedly lacked essential items like tea cups or coffee pods and several guests experienced problems with room allocation or maintenance needs.
Overall, while the space and comfort levels of the rooms are praised, there is a clear need for updates and better maintenance to enhance the guest experience.
Beds
Cleanliness
However, several reviews pointed out inconsistencies in cleanliness. While many rooms were described as clean and comfortable, some guests encountered issues such as dusty corners, musty corridors and certain areas not meeting expected standards. There were mentions of specific cleanliness concerns, including dirty bathrooms, unclean towels upon arrival and remnants from previous guests. Despite these issues, the overall impression of the hotel remained positive for many with a strong emphasis on the general cleanliness and the welcoming atmosphere of the hotel.
Staff
Individual staff members, including Clavin and Francesca, were mentioned for their special service, further underscoring the commendable hospitality offered. Though a few instances of disinterest or rudeness were reported, these appeared to be exceptions rather than the norm. Overall, the hotel staff are seen as attentive, accommodating and warm, contributing significantly to the positive experiences of the guests.
Wi-Fi
Parking
However, there are several mentions of the parking not being included in the room price and requiring an extra fee of £3 per night. This fee, though relatively modest compared to other places, still drew some criticism from guests who felt that parking should be complimentary, especially given the hotel's location in an industrial estate. Despite the mixed opinions on the cost, the overall availability and ease of access to parking seem to provide a generally positive experience for guests using the hotel's parking facilities.
Family
4 Star
Business
Dog Friendly
Yes, DoubleTree by Hilton Swindon Hotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
No, a spa isn't available at DoubleTree by Hilton Swindon Hotel.
Yes, DoubleTree by Hilton Swindon Hotel welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton Swindon Hotel.
Yes, DoubleTree by Hilton Swindon Hotel has a gym.
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