APX Darling Harbour

Sydney -33.87670000, 151.20387900 , 8 Dixon Street (Show on Map)
6.3
Rated


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Summary of reviewsAPX Darling Harbour stands out for its prime location at the edge of Chinatown, offering convenient access to Darling Harbour, the CBD and various main transport links such as tram stops and Town Hall station. This exceptional positioning makes it an excellent choice for both business and leisure travelers, enabling easy exploration of Sydney’s vibrant neighborhoods and major attractions such as the ICC Sydney, Capitol Theatre and local shopping centers. The hotel's surrounding area is a foodie’s delight with an array of restaurants and eateries nearby.

The rooms at APX Darling Harbour are generally praised for their spaciousness and comfort, featuring large balconies, kitchenettes, microwaves and fridges. Certain rooms, such as the Queen Executive Suite, receive special mention for their early check-in and ample living space. Guests appreciate the quiet and cozy atmosphere, particularly noting the private terraces with beautiful views.

However, reviews on cleanliness and maintenance are mixed with some guests finding their rooms clean and tidy, while others report issues such as dirt, stains, musty odors and general wear and tear. Specific maintenance concerns include air conditioning problems, malfunctioning toilets and outdated furnishings. The consistency of cleanliness, both in the rooms and public areas like the lobby and corridors, seems to need improvement.

Staff service also receives varied feedback. Many guests describe the staff as friendly, helpful, welcoming and accommodating with specific mentions of standout employees who went the extra mile to ensure a pleasant stay. Yet, some reviews highlight unhelpful and indifferent behavior from certain staff members, long waits for check-in and difficulties in addressing issues such as room cleanliness and maintenance.

The beds provide mixed comfort levels; while some guests find them very comfortable, others report old, saggy mattresses, uncomfortable fold-out sofa beds and issues with pillows, suggesting that maintaining and updating bedding could improve the overall sleep experience.

Regarding parking, while it is available on-site, several guests find it expensive and challenging to navigate with reports of unpleasant smells, rubbish and difficulty in accessing spaces. The state of the parking area could benefit from better cleanliness and organization.

For nightlife enthusiasts, the hotel’s location is ideal, offering proximity to numerous dining and entertainment options. However, those sensitive to noise may find the surrounding street noise and disturbances from nearby clubs and restaurants to be a drawback.

Finally, despite the hotel's excellent location and overall convenience, its accessibility features require enhancement. Reports of inadequate accessible amenities and broken elevators highlight the need for improvements to better cater to guests with disabilities.

Overall, APX Darling Harbour provides a central and convenient stay with spacious rooms and friendly staff, though addressing cleanliness, maintenance and accessibility issues could significantly enhance the guest experience.
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Accessible Aparthotel
This aparthotel is mentioned as having accessible accommodation options available for guests visiting the Darling Harbour area.

Boutique-style Aparthotel

Aparthotel Taking Steps Towards Sustainability

Aparthotel near Nightlife Spots

Aparthotel with Swimming Pool

  Heated Pool    Indoor Pool  


Aparthotel with Parking

Aparthotel with Gym

4-Star Aparthotel

Aparthotel with Indoor Pool

Aparthotel with Heated Pool

Room Types
Standard Studio-Daily Housekeeping A queen bed, ensuite bathroom, fully equipped kitchenette, living and dining areas and complimentary high speed Wi-Fi. This room has no capacity for extra guests. Breakfast offered for an additional fee is a continental breakfast pack.

Executive Studio-Daily Housekeeping A well-equipped kitchenette and a private balcony with fully equipped complimentary high speed Wi-Fi . Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Breakfast offered for an additional fee is a continental breakfast pack.

One-Bedroom Apartment-Daily Housekeeping This apartment has a large separate bedroom, a plush sofa bed, private bathroom, separate living and working areas, a fully equipped kitchenette and private balcony. It also includes complimentary high speed Wi-Fi. Breakfast offered for an additional fee is a continental breakfast pack.

Standard Studio (Limited Housekeeping) A queen bed, ensuite bathroom, fully equipped kitchenette, living and dining areas and complimentary high speed Wi-Fi. This room has no capacity for extra guests. Breakfast offered for an additional fee is a continental breakfast pack. Housekeeping service is provided after 3 days.

One-Bedroom Apartment (Limited Housekeeping) This apartment has a large separate bedroom, a plush sofa bed, private bathroom, separate living and working areas, a fully equipped kitchenette and private balcony. It also includes complimentary high speed Wi-Fi. Breakfast offered for an additional fee is a continental breakfast pack. Housekeeping service is provided after 3 days.

Executive Studio (Limited Housekeeping) A well-equipped kitchenette and a private balcony with fully equipped complimentary high speed Wi-Fi . Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Breakfast offered for an additional fee is a continental breakfast pack. Housekeeping service is provided after 3 days.

Accessible Room-Daily Housekeeping This apartment feature king-size bed, fully equipped kitchenette and complimentary high speed Wi-Fi. It also has wider bathrooms and shower access. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Breakfast offered for an additional fee is a continental breakfast pack.

Accessible Room - Limited Housekeeping This apartment feature king-size bed, fully equipped kitchenette and complimentary high speed Wi-Fi. It also has wider bathrooms and shower access. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Breakfast offered for an additional fee is a continental breakfast pack. Housekeeping service is provided after 3 days.

Deluxe Executive Studio Apartment (Limited Housekeeping) The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which features a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a washing machine, soundproof walls, a flat-screen TV and a patio. The unit has 1 bed.

Deluxe Executive Studio Apartment (Daily Housekeeping) The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchenette, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a patio, this apartment also offers a washing machine, soundproof walls and a flat-screen TV. The unit offers 1 bed.

Deluxe Standard Studio Apartment (Limited Housekeeping) In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Deluxe Standard Studio Apartment (Daily Housekeeping) In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious studio offers air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Guest Reviews
6.3
Rated
Location
APX Darling Harbour boasts an enviable location that consistently earns praise from its guests. Nestled right at the edge of Chinatown and a short stroll away from Darling Harbour, it offers a prime position for exploring some of Sydney’s most vibrant neighborhoods. The area is teeming with a diverse array of restaurants and eateries, making it a food lover's paradise. Guests frequently highlight the convenience of having Chinatown, the CBD and main transport links, such as tram stops and Town Hall station within walking distance. Proximity to major attractions like the ICC Sydney, Capitol Theatre and various shopping centers adds to the appeal. The excellent location makes it ideal for both business and leisure travelers, offering easy access to the city's key landmarks while maintaining a central spot that’s perfect for sightseeing. The hotel's spacious rooms and friendly staff further enhance the experience, but it is the unbeatable central location that truly steals the show, providing great value for money amid the bustling city life.

Rooms
APX Darling Harbour offers a variety of rooms that are generally praised for their spaciousness and comfort. Many guests appreciated the large size of the rooms and balconies, describing them as clean, neat and well-equipped with necessary amenities, including kitchenettes, microwaves and fridges. Upgraded rooms such as the Queen Executive Suite received positive feedback for early check-in and their ample space.

The hotel's central location is highlighted as a major advantage, providing convenient access to the city's attractions. Some guests mentioned beautiful views from their private terraces and appreciated the quiet, functional and cozy atmosphere of their apartments.

However, there are mixed reviews regarding cleanliness and maintenance. Some guests found their rooms clean and tidy, while others reported issues such as dirt, stains, musty odors and general wear and tear. Several reviews pointed out specific maintenance issues like air conditioning problems, malfunctioning toilets, old and uncomfortable furniture and under-equipped kitchenettes.

Overall, APX Darling Harbour is recognized for its spacious accommodations and prime location, but consistency in cleanliness and maintenance could benefit from improvements.

Beds
Guests at APX Darling Harbour have provided mixed feedback on the comfort and condition of the hotel's beds. On the positive side, some guests found the beds to be comfortable and very comfy, contributing to a pleasant sleep experience. However, a significant number of reviews highlighted various issues with the beds. Many guests felt the mattresses were old, saggy and uncomfortable, often citing problems like feeling the springs and experiencing discomfort from two single beds pushed together. The fold-out sofa beds and extra beds for additional guests were frequently noted as particularly uncomfortable or even broken.

Issues with pillows were also mentioned, including them being too hard, too soft or insufficient in number. Some guests noted that beds needed replacement and were not maintained properly, leading to a poor sleep experience. Despite some positive remarks on bed comfort, the recurring complaints about uncomfortable and defective mattresses suggest that there is room for improvement in providing a consistently comfortable sleep environment for all guests.

Cleanliness
'APX Darling Harbour' receives mixed feedback regarding its cleanliness. Many guests appreciate the spaciousness and some clean aspects of the rooms and facilities. Several reviews highlight the rooms as large, clean and equipped with basic cooking facilities, making them suitable for longer stays. Some guests found the facilities to be very clean and tidy, emphasizing clean linens and a generally nice environment in certain instances.

However, numerous reviews point to significant issues, such as dirty carpets, stained furniture, mouldy showers and bathrooms that are not adequately cleaned. Several reviews reported unpleasant odors, including musty smells in hallways and rooms, unpleasant balcony conditions and an overall griminess. There are consistent mentions of mould in bathrooms and on shower doors, grime around shower rails and stained pillowcases. Some guests encountered bugs and cockroaches and there were complaints about room ventilation and outdated furnishings. Issues in cleanliness extend to public areas like the lobby and corridors, where odors and lack of cleanliness were also noted.

It appears that while some rooms may be well-maintained, the consistency of cleanliness and upkeep across the hotel is lacking, leading to a considerable number of dissatisfied guests. Improving hygiene standards and more rigorous cleaning routines could greatly enhance the guest experience at this property.

Staff
The guest reviews of APX Darling Harbour offer a mixed picture of the staff service at the hotel. Many reviews highlight the positive experiences with descriptors like friendly, helpful, welcoming, polite and accommodating used frequently. Guests particularly appreciated the efforts of specific staff members like Shak, Sarah, Oliver and Fay, who were noted for going out of their way to help and resolve issues. Some comments also indicated that the check-in process was straightforward and the overall friendliness of the staff added a pleasant touch to their stay.

However, the reviews also point to significant variability in the quality of service. Several guests experienced unhelpful, rude or indifferent behavior from certain staff members, particularly during the daytime or at the front desk. Issues such as long waits for check-in, unstaffed reception desks and a general lack of motivation among male staff were commonly mentioned. Some guests had difficulty finding staff to address problems and felt that their issues, like room cleanliness and maintenance, were not adequately handled. Criticism also extended to certain staff members who were perceived as uninterested or unresponsive when dealing with customer concerns.

Overall, while many guests had positive interactions with the staff, inconsistent service and specific negative encounters significantly impacted the overall guest experience at APX Darling Harbour.

Wi-Fi
APX Darling Harbour offers a mix of experiences for its guests with some stand-out features and a few areas needing improvement. The beds receive high marks for comfort, ensuring restful nights and the addition of a large balcony in rooms is a nice touch for enjoying the outdoor air. While the front desk service is noted, there are remarks about difficulty in getting in touch, which might be worth considering.

One of the more common themes among the reviews points to the Wi-Fi, which seems to have varying reliability. Some guests experienced good Wi-Fi, while others found it poor or had trouble connecting at all, even needing to use their own internet sometimes. Despite the hotel advertising free Wi-Fi, this seems to be an area they could improve to enhance the guest experience.

Guests also noted a few other minor issues, such as occasional trouble with the television signal and equipment and limited amenities. However, these did not seem to overshadow the overall decent quality for the price, especially when considering discounted rates.

Overall, while there are areas that could benefit from attention, APX Darling Harbour provides a comfortable stay with some nice features at a reasonable price.

Parking
Parking at the APX Darling Harbour has been a mixed experience for guests. On the positive side, the hotel does offer on-site parking, which several guests found convenient, though there are costs involved. The fee for parking varies but is often described as expensive, typically around $50 per night with some guests noting up to $100 for two nights. Additionally, spaces can be limited and tight, making maneuvering somewhat challenging for drivers.

However, many pointed out issues such as the unpleasant smell in the parking area, the presence of rubbish and even sightings of rats scattering in the basement. The car park's state has been characterized as old, dirty and narrow with reports of difficulty accessing it and signage that could be clearer.

Some guests mentioned problems with the lift not working or no parking spots being available despite being informed otherwise. There were also several mentions of the car park being full, necessitating parking further away.

In summary, while parking is available and a notable feature at APX Darling Harbour, it comes at a relatively high cost and can be difficult to navigate with cleanliness and organization needing improvement.

Nightlife
APX Darling Harbour is ideally situated for those looking to experience the vibrant nightlife of Sydney. The hotel is in close proximity to an array of late-night restaurant options and is conveniently located for events at the nearby convention centre. Guests can easily access various dining establishments, including a notable Japanese restaurant and enjoy organized street music in the area.

However, the bustling nightlife comes with some downsides, such as street noise and disturbances from nearby clubs and restaurants. These factors contribute to the overall noise levels in the vicinity, which might be a consideration for light sleepers or those seeking a quieter stay.

In summary, APX Darling Harbour offers a prime location for nightlife enthusiasts but may pose challenges for those sensitive to noise.

Accessible
APX Darling Harbour boasts a convenient location with easy access to tram stops, Town Hall station and the M5, making it simple to reach Darling Harbour and various nearby attractions such as the convention centre, restaurants and shopping areas. Guests appreciate the diverse food choices available right outside the hotel. However, there are significant concerns regarding the hotel's accessibility features. Some guests reported that the rooms did not match the description of being accessible with issues such as the absence of a shower seat or fold-down bench, inappropriate bathroom sink design and a small step into the bathroom that poses a tripping hazard. Moreover, broken elevators have caused inconvenience for guests, requiring them to climb several flights of stairs. Despite the excellent location, the hotel's accessibility features and facilities seem to fall short of expectations for guests with disabilities.


Yes, APX Darling Harbour has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at APX Darling Harbour.

No, APX Darling Harbour doesn't allow dogs.

Yes, parking facilities are available at APX Darling Harbour.

Yes, APX Darling Harbour has a gym.

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