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Summary of reviewsSydney Potts Point Central Apartment Hotel, located in the lively Potts Point neighborhood, offers a compelling stay for guests looking to immerse themselves in the vibrant atmosphere of Sydney. Its prime location, merely a two-minute walk from Kings Cross train station, provides easy access to the city’s diverse dining, café and bar scenes, making it ideal for both leisure and business travelers. Additionally, the rooftop terrace allows guests to enjoy stunning views of the city at sunrise and sunset, enhancing the hotel experience.
The accommodations are often highlighted for their cleanliness and comfort with rooms being described as well-furnished, tidy and quiet. Many rooms are equipped with kitchenettes, fridges and cooking facilities, catering to guests who prefer self-catering options. Despite occasional complaints about smaller rooms and minor imperfections, the general consensus is that the rooms offer a pleasant and comfortable environment.
The hotel staff frequently receive commendations for their friendliness and outstanding service. Specific individuals, such as those at the reception and management, are often mentioned for their dedication and hospitality. Their efforts contribute significantly to a welcoming atmosphere that enhances the overall guest experience. The housekeeping staff, particularly Loletta, are praised for maintaining the rooms’ cleanliness and comfort.
While some guests noted issues with occasional musty smells and sporadic cleaning services, the majority found the hotel to be clean and well-maintained. The hotel’s commitment to cleanliness is apparent in the positive reviews, although there is room for consistency in housekeeping services.
The beds at the hotel receive mixed reviews with many guests finding them comfortable and conducive to a good night’s sleep. Some guests, however, mentioned issues with the mattresses’ firmness and the pillows’ comfort, indicating room for improvement in this area.
Though the hotel garners mixed opinions regarding its four-star rating, many guests feel it provides good value for money, particularly due to its central location and functional amenities. However, some guests felt that the hotel fell short of four-star expectations, citing issues such as room size, cleanliness concerns and occasional insect encounters.
In summary, Sydney Potts Point Central Apartment Hotel offers a generally positive and valuable experience, characterized by its strategic location, comfortable accommodations and exceptional staff service. Despite some areas needing attention, it remains an appealing choice for guests wishing to explore the vibrant Potts Point area of Sydney. Show more
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Categories
Aparthotel Taking Steps Towards Sustainability
Aparthotel near Nightlife Spots
Aparthotel with Free Wi-Fi
Accessible Aparthotel
4-Star Aparthotel
Room Types
Studio ExecutiveThe stylish Studio Executive provides a stylish, open-plan space for guests to unwind and relax. The Studio Executive features a comfortable queen bed, apartment-controlled heating/air conditioning, kitchenette with stove top, bar fridge, toaster, kettle, and microwave. Also included is an en suite bathroom with amenities and hair dryer, desk, LCD TV and Wi-Fi access is available. A wardrobe, ironing board and iron, and private safe are included for guest convenience. Guests can access the rooftop terrace and alfresco BBQ area offering amazing views of the Sydney CBD skyline. A daily housekeeping service is included (excluding Sunday and public holidays).
Breakfast and restaurant options are available, please contact the property using the contact details found on the booking form for more information.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
If you are bringing an additional guest, you must advise the property in advance.
You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.
Daily Housekeeping consists of Change of Towels if required, Rubbish removed.
StudioWith heating and air conditioning, this unit has a minibar, toaster, kettle and an en-suite bathroom with a hairdryer. Also features a desk, LCD TV, and high-speed internet access. A wardrobe, ironing board and iron, and safe are included. Guests can access the rooftop terrace and alfresco BBQ area with views of the Sydney CBD skyline. Daily housekeeping is included (excluding Sunday and public holidays).
Compact, clever, and full of personality, this Studio makes city living effortless. Featuring a modern kitchenette and select units with a balcony, it’s a cosy, functional space with style and practicality.
StudioMeals can be prepared in the well-fitted kitchen, which is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The studio provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Deluxe StudioThe studio features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This studio has a minibar, a wardrobe and a flat-screen TV. The unit has 1 bed.
Studio with BalconyThe well-equipped kitchen features a refrigerator, kitchenware, a microwave and a tea and coffee maker. The studio offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Nestled in the vibrant neighborhood of Potts Point, the Sydney Potts Point Central Apartment Hotel boasts an enviable central location. Guests consistently highlight its proximity to the Kings Cross train station, a mere 2-minute walk away, which makes exploring Sydney a breeze. The hotel's strategic placement allows easy access to numerous dining options, charming cafés and vibrant bars, adding to the allure for both leisure and business travelers.
Notably, the rooftop terrace receives frequent praise for its beautiful views, perfect for enjoying sunrises and sunsets. The property's convenience extends to those needing access to St Luke’s and St Vincent’s Hospitals, as well as nearby shops and grocery stores.
Cleanliness and comfort are recurrent themes with rooms described as well-furnished and quiet, providing a restful retreat after a day of city exploration. The staff receives commendations for their friendliness and exceptional service, adding a personal touch to the guest experience.
In summary, the Sydney Potts Point Central Apartment Hotel offers excellent value for money with its exceptional location, convenient access to public transport and top-notch amenities, capturing the charm and vibrancy of Sydney’s Potts Point.
Rooms
Sydney Potts Point Central Apartment Hotel offers rooms that vary in size, though many guests find them comfortably spacious and well-appointed. Cleanliness is consistently highlighted with rooms being tidy upon arrival and cleaned regularly. The beds are generally comfortable and the rooms come equipped with useful amenities like kitchenettes, fridges and cooking facilities, making it suitable for self-catering.
A standout feature is the breathtaking view from the hotel’s terrace, providing guests with a beautiful backdrop of the city. The location is also praised for its convenience, being close to eateries and public transport options. Despite some complaints about smaller rooms and the occasional run-down condition, the friendly service and quiet, comfortable ambiance contribute to a pleasant stay. Guests appreciate the clean and comfortable environment and while some rooms might lack natural light or have minor imperfections, the overall experience is positive, making it a good option for a stay in Sydney.
Beds
The beds at the Sydney Potts Point Central Apartment Hotel have received mixed reviews from guests. Many visitors found the beds to be comfortable and praised the clean room environments. Comfortable, clean and comfy are commonly used descriptors for the beds with a significant number of guests enjoying their sleep. However, there are some mentions of beds being either too hard or too soft. A few guests noted that the pillows could have been more comfortable with some describing them as too firm or bulky. Despite varied opinions on mattress firmness, the general sentiment leaned towards a positive experience in terms of bed comfort.
Cleanliness
Sydney Potts Point Central Apartment Hotel offers a mixed experience when it comes to cleanliness, but generally leans towards a positive reputation. The hotel is praised for its very clean rooms with many guests noting the excellent cleanliness and tidiness of both rooms and common areas. Reviewers frequently mention the rooms as clean, comfortable and functional, contributing to an overall pleasant stay. Additionally, the friendly housekeeping staff are commended for their efforts with particular praise for an attentive housekeeper named Loletta.
However, some guests experienced issues such as occasional musty smells, dirty carpets and sporadic encounters with insects. There were also concerns about erratic or nonexistent cleaning services during their stay, which detracted from the hotel's cleanliness perception. Despite these issues, the hotel is in a fantastic location that provides easy access to the city's vibrant offerings, an aspect many visitors found appealing. Overall, while cleanliness may require attention to consistency, the accommodation provides a comfortable base to explore Sydney.
Staff
Sydney Potts Point Central Apartment Hotel consistently receives praise for its exceptional staff service. The hotel staff, particularly the lady on the morning shift, are noted for their dedication and willingness to go the extra mile. Guests frequently find the staff to be the loveliest, always eager to help in any situation and offering great communication.
Many reviews highlight the friendliness and helpfulness of the receptionist with staff being described as incredibly friendly and pleasant. Guests often point out specific individuals like Chris and the man on reception who were notably polite and accommodating.
Management, specifically the manager Mark, receives commendations for addressing guest concerns efficiently and professionally. The staff, including the young man at the front desk, are characterized as very courteous and proactive in fulfilling guest requests.
Despite an overwhelmingly positive depiction, a few reviews noted instances where the staff seemed indifferent to comments. Nonetheless, the overwhelming sentiment is that the staff provide superb service, contributing significantly to a pleasant stay at the hotel. With kind, helpful and welcoming personnel, the hotel offers an inviting environment enhanced by its great location.
4 Star
Sydney Potts Point Central Apartment Hotel in Sydney’s vibrant Potts Point area garners mixed reviews from guests regarding its four-star rating, facilities and services. Many guests find the hotel offers good value for money, particularly given its prime location with some rooms being described as very comfortable. On the other hand, several reviews suggest that the hotel does not live up to its four-star designation. Complaints include overpriced rooms, lack of room service and unsatisfactory conditions such as small, dingy rooms and cleanliness issues, notably cockroaches. Overall, while some guests appreciate the comfort and location, many express dissatisfaction with the overall experience and would not recommend staying again.
No, UKO Potts Points doesn't have any pool.
No, a spa isn't available at UKO Potts Points.
No, UKO Potts Points doesn't allow dogs.
No, parking facilities aren't available at UKO Potts Points.