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Summary of reviewsThe Holiday Inn Express Tampa North Telecom Park by IHG, enjoys a highly favorable location in North Tampa. Guests appreciate its quiet, accessible setting, offering proximity to major attractions like Busch Gardens and Adventure Island, making it ideal for tourists. The hotel is also convenient for visitors with appointments at the Moffitt Cancer Center and provides easy access off I-75, surrounded by an array of restaurants and parks.
Guests generally have positive experiences with the hotel's breakfast. They frequently commend the great selection and quality of items available, particularly enjoying the fresh hot foods and the notable waffles. Despite some limitations during COVID-19, where the options were reduced to prepackaged items, the complimentary breakfast is appreciated as a nice start to the day.
Room feedback is mixed. Positively, guests often highlight the spacious layout, comfort and cleanliness of the rooms, appreciating the comfortable beds and quiet environment. However, there are criticisms regarding outdated furnishings, worn-out carpets and cleanliness issues such as moldy smells and mildew in bathrooms. Maintenance problems like gaps under doors and water leaks are also noted, indicating that the rooms could benefit from updates and improvements in cleaning standards.
Cleanliness across the hotel receives varied feedback. While some guests appreciate the overall cleanliness and friendly staff, many point out issues such as dirty carpets, sticky floors and stained furniture. Bathrooms often receive criticism for mold and mildew and housekeeping services appear inconsistent. The outdated appearance of the property further contributes to the perception of uncleanliness, suggesting significant room for improvement in this area.
The hotel staff consistently garner high praise for their friendliness, courteousness and accommodating service. Their effort to make guests feel welcome stands out with numerous reviews highlighting the staff's exceptional hospitality as a key positive aspect of the hotel experience.
The pool area receives mixed reviews. Positively, it is described as a highlight with a pleasant ambiance enhanced by a waterfall, providing a relaxing spot for guests. However, issues like closures, cloudy water and early closing times detract from the experience. Despite these setbacks, the pool generally enhances the overall experience.
Lastly, the beds are frequently highlighted for their comfort. Many guests describe them as large, comfy and conducive to a good night's rest. While there are occasional comments about uncomfortable or lumpy beds, the dominant sentiment is one of satisfaction with the room's spaciousness, cleanliness and effective air conditioning.
In summary, while the Holiday Inn Express Tampa North Telecom Park has areas needing improvement, particularly in room updates and cleanliness, it offers a convenient location, friendly staff, a pleasant pool area and comfortable beds, all contributing to a largely positive guest experience. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
King Suite with Sofa BedThis suite features a separate living area with a sofa bed and minibar. Also includes a flat-screen TV, a microwave and a small refrigerator.
Standard King Room with Sofa BedThis larger room features a sofa bed. Also includes a flat-screen TV, a microwave and a small refrigerator.
Standard King RoomRoom includes a flat-screen TV, a microwave and a small refrigerator.
Standard Room with Two Queen BedsRoom includes a flat-screen TV, a microwave and a small refrigerator.
Queen Room with Two Queen Beds- Hearing Accessible Roll in Shower/Non-SmokingThis accessible room has a microwave and refrigerator. A flat-screen TV is also included.
Queen Room with Two Queen Beds - Hearing AccessibleOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as pool views. The unit offers 2 beds.
King Room with Roll in Shower - Hearing Accessible/Non-Smoking Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit has 1 bed.
Deluxe King Room with Bath Tub - Hearing Accessible/Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit has 1 bed.
King Room - Mobility Access/Hearing AccessibleOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as pool views. The unit has 1 bed.
King Suite with Communication Mobility Accessible TubOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit offers 1 bed.
Guest Reviews
6.6
Rated
Location
Holiday Inn Express Tampa North Telecom Park by IHG, boasts a highly favorable location in North Tampa. Guests appreciate the quiet and accessible setting, centrally located yet serene. The proximity to major attractions like Busch Gardens, Adventure Island and the zoo makes it an ideal choice for tourists. Additionally, the hotel is convenient for those with appointments at the Moffitt Cancer Center and offers easy access off I-75. The surrounding area features an array of restaurants and parks, ensuring dining and recreational options are within easy reach. Overall, the hotel's location is consistently praised as being excellent and convenient for various needs.
Breakfast
Guests of the Holiday Inn Express Tampa North Telecom Park generally had positive experiences with the hotel's breakfast offerings. Many reviewers praised the breakfast as great, delicious and very good, often highlighting the excellent selection of items available. Specific mentions included a good variety of food with hot items that were fresh and a notable enthusiasm for the waffles. Complimentary breakfast was a recurring point of appreciation and several reviewers mentioned how it was a nice start to their day.
However, there were also some less enthusiastic comments noting limitations due to COVID-19, which affected the variety and availability of hot food. During these times, the breakfast options were reduced to prepackaged and grab-and-go items, leading to some disappointment. Despite these challenges, the overall sentiment towards the breakfast remained largely favorable with many guests enjoying the complimentary service and variety when fully operational.
Rooms
The rooms at Holiday Inn Express Tampa North Telecom Park by IHG, generally receive mixed feedback. Positive aspects commonly noted by guests include the spacious layout, comfort and cleanliness of the rooms with many appreciating the comfortable beds and quiet environment. Guests find the furnishings and bathroom to be satisfactory, contributing to an overall comfortable stay.
However, the rooms also face some criticism. Issues such as outdated furnishings, worn-out carpets and stained upholstery are frequently mentioned. Several reviews highlight problems with cleanliness, including moldy or musty smells, mildew in the bathrooms and instances of rooms not being properly cleaned upon arrival. Additionally, some guests experienced issues with room maintenance, such as a large gap under the door and a water leak due to pipe failure.
Overall, while the hotel provides a comfortable and quiet stay with spacious rooms, it could benefit from updates to its furnishings and improvements in room cleanliness and maintenance.
Beds
Guests at the Holiday Inn Express Tampa North Telecom Park by IHG, frequently highlighted the comfort of the beds, describing them as comfortable, comfy and extremely comfortable. Many found the beds to be large and the rooms accommodating, often adding to a positive and restful stay. However, there were some contrasting opinions with a few noting that the beds were uncomfortable, lumpy or in poor condition. Despite these occasional critiques, the prevalent sentiment is that the beds provide a good night's sleep, bolstered by the overall cleanliness and spaciousness of the rooms, as well as effective air conditioning in many cases.
Cleanliness
The reviews for Holiday Inn Express Tampa North Telecom Park reveal a mixed picture with particular emphasis on the cleanliness of the hotel. While some guests appreciated the hotel's convenient location near Bush Gardens Park and praised the friendly staff and overall hotel cleanliness, a significant number of reviews highlight various cleanliness issues.
Many guests reported dirty carpets, sticky floors and stained furniture. Bathrooms frequently came under criticism for mold, mildew and either missing or dirty towels. Several reviews noted that rooms smelled musty or of strong cologne, suggesting ineffective cleaning. Housekeeping services also seemed inconsistent with reports of rooms not being serviced during the stay.
Additional comments mentioned that the property and its furnishings appeared outdated, adding to the perception of uncleanliness. From the reviews, it's clear that while some aspects of the hotel may meet guests' expectations, there is substantial room for improvement in the cleaning standards and room maintenance.
Staff
The Holiday Inn Express Tampa North Telecom Park receives high praise for its staff with numerous guests noting their experiences with friendly, courteous and accommodating service. Every staff member, from the front desk to those attending breakfast, consistently made efforts to ensure guests felt welcome, often going out of their way to say hello and check on how visitors were doing. The staff's kindness, helpfulness and respectful demeanor stood out as key highlights of the hotel experience. Despite a few isolated instances of less satisfactory service, the overwhelming majority of reviews emphasize the staff’s exceptional hospitality, making them a favorite aspect of the hotel for many guests.
Pool
The pool at the Holiday Inn Express Tampa North Telecom Park by IHG, receives mixed reviews from guests. Many found it to be a highlight, describing it as really nice, beautiful and awesome. The pool's pleasant ambiance, complemented by a waterfall, offers a relaxing spot for guests to enjoy, especially during breakfast. However, some visitors encountered issues such as the pool being closed during their stay, cloudy water and areas needing cleaning. Additionally, there were concerns about the pool and hot tub closing too early and discrepancies regarding the pool being heated. Despite these setbacks, the pool and spa area generally enhance the overall experience at the hotel.
Yes, Holiday Inn Express Tampa North Telecom Park by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Tampa North Telecom Park by IHG.
No, Holiday Inn Express Tampa North Telecom Park by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Tampa North Telecom Park by IHG.
Yes, Holiday Inn Express Tampa North Telecom Park by IHG has a gym.