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Summary of reviewsThe Quality Inn and Conference Center Tampa-Brandon is highly regarded for its convenient location, positioned just off the highway and close to I-75, making it easily accessible and ideal for travelers attending nearby events or exploring local attractions such as Busch Gardens and the Tampa Aquarium. The proximity to shopping areas and dining options further adds to its appeal, though it may be less ideal for families seeking a quieter stay due to the bustling environment.
The hotel provides a complimentary breakfast, which guests appreciate for its inclusivity. Despite the lack of variety and protein options, the essentials like cereal, yogurt and coffee are available, making it a convenient perk. The attached Latin restaurant receives high praise for its delicious offerings, adding a positive dimension to the dining experience.
Guests commend the spaciousness and comfort of the rooms, noting modern amenities and recent updates. The clean and beautiful lobby and pool area contribute significantly to the hotel's attractive ambiance. However, some reviews point out issues with room cleanliness, outdated decor and occasional maintenance problems, such as non-functional A/C and bathroom facilities.
Cleanliness is a mixed aspect; while the common areas and some rooms are described as clean and modern, other reviews highlight inconsistent housekeeping, dirty floors and unpleasant odors. The pool area, however, is widely appreciated for its beauty and maintenance, often being the highlight of many guests' stays.
The staff at the Quality Inn and Conference Center Tampa-Brandon are frequently praised for their friendliness, efficiency and professionalism, particularly the front desk team. However, there are occasional mentions of unresponsiveness and rudeness from the night shift staff, suggesting a need for more consistent service quality.
WiFi service at the hotel receives mixed reviews with some guests praising the high-speed and stable connection, particularly in public areas, while others report problems with connectivity and coverage in rooms.
The pool is a standout feature, frequently described as beautiful, clean and spacious, enhancing the overall guest experience with its inviting atmosphere and well-maintained surroundings. Parking at the hotel, while generally convenient and free, can be challenging during peak times due to shared use with the adjacent restaurant and club.
For families, the hotel presents a welcoming atmosphere with family-friendly facilities and proximity to main attractions. However, some aspects such as loud music, smoking areas and rust stains in bathrooms could be improved to better suit younger children and enhance the family experience.
Overall, the Quality Inn and Conference Center Tampa-Brandon offers a blend of positive amenities and services that cater to diverse needs, although certain areas like room cleanliness, breakfast variety and WiFi connectivity could use improvement. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard King RoomThis room features a flat-screen TV, microwave, and small refrigerator.
Deluxe King RoomThis room has a microwave, refrigerator, and coffee machine. It faces the swimming pool, and also includes a flat-screen television.
King Room - Accessible/Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room features air conditioning, a tea and coffee maker, a wardrobe, a tiled floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Non SmokingThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Quadruple Room with Pool View - Non Smoking/Exterior Corridor
Queen Room with Two Queen Beds - Non-SmokingThe unit has 2 beds.
Guest Reviews
7.2
Good
Location
The Quality Inn and Conference Center Tampa-Brandon stands out primarily for its convenient and highly accessible location. Situated just off the highway and close to I-75, the hotel makes travel to and from various parts of Tampa and Brandon exceptionally straightforward. It serves well for those attending events with proximity to venues like Amalie Arena and East Bay Raceway Park, as well as being only a short drive from attractions such as Busch Gardens and the Tampa Aquarium. Shopping enthusiasts will find it ideal due to its closeness to Brandon Shopping Mall and other commercial areas stocked with stores and restaurants.
While the location is praised for being central and convenient to amenities, dining options and nightlife, it’s worth noting that some guests found it a bit far from key tourist attractions if you're not traveling by car. The area surrounding the hotel includes easy access to major roads and plenty of parking, making it a fitting choice for road trippers and those needing a good base for further travel. However, families with young children and those seeking a quieter stay may find the bustling environment and proximity to nightlife less appealing. Despite these varied impressions, the location garners high marks for meeting diverse needs, from business purposes to casual travel.
Breakfast
Guest reviews of the breakfast at the Quality Inn and Conference Center Tampa-Brandon offer a mixed bag of opinions. On the positive side, guests appreciated the complimentary aspect of the morning meal, noting that it included essentials like cereal, yogurt, coffee and a waffle maker, which some found enjoyable. Several guests described the breakfast as good or satisfying, appreciating its inclusion in their stay.
However, a significant number of guests highlighted areas for improvement. Many felt that the breakfast menu lacked variety and protein options like scrambled eggs, bacon or sausage. Some noted that the selection was confined mainly to waffles, cereals and basic continental items with some pointing out the absence of fresh fruit, bread and hot dishes. The quality of certain items, such as the coffee, juice and even the fruit, received criticism for being subpar or spoiled.
There were also comments on the breakfast area itself, which some found to be small and lacking in amenities, leading to long queues at the waffle maker. Several guests were disappointed that the breakfast described on the website did not live up to expectations with some mentioning that no breakfast was available at all during their stay. Overall, while the free breakfast is a convenient perk, many guests believe it could benefit from increased variety and improved execution.
Dinner
The Quality Inn and Conference Center Tampa-Brandon offers a commendable dining experience largely centered around its Latin restaurant, which is described as amazing and delicious. Guests appreciated the convenience of having the restaurant attached to the hotel, contributing to an enjoyable and pleasant atmosphere. The establishment also includes a poolside bar and an energetic bar up front. While a few guests noted some issues with parking when visiting the restaurant for dinner, the overall consensus is that the dining options enhance the stay at the hotel.
Rooms
The 'Quality Inn and Conference Center Tampa-Brandon' has received mixed feedback about its rooms. On the positive side, many guests appreciated the spaciousness and comfort of the rooms. Several noted that the rooms were clean, updated and came with modern amenities such as USB plugs, hair dryers and irons. The hotel's lobby and pool area, often described as beautiful and well-equipped, contributed to a pleasant experience. Some guests found the beds comfortable and enjoyed the modern decor and nice layout of their rooms.
However, numerous reviews highlighted significant drawbacks. Issues with cleanliness were frequently mentioned with some guests reporting dirty floors, stained furniture and bathrooms in need of better maintenance. There were occasional mentions of outdated room decor and fixtures, as well as problems with room amenities like non-functional A/C, leaking refrigerators and problematic door locks.
The noise levels were another concern with multiple guests noting that the rooms lacked adequate soundproofing. Unpleasant odors were also a recurring complaint. The bathrooms, in particular, received negative comments due to setup issues, lack of cleanliness and outdated facilities.
Despite these issues, some guests found the quality acceptable for the price. The hotel's recent renovations and updates seemed to have a positive impact on some of the rooms, leading to better experiences for those particular guests. Overall, while the hotel offers some appealing features, such as spacious and modern rooms and a nice pool area, improvements in cleanliness and maintenance are necessary to enhance the overall guest experience.
Beds
At the Quality Inn and Conference Center Tampa-Brandon, guests have shared mixed experiences regarding the beds. Many guests appreciated the comfort of the beds, describing them as extremely comfortable, very comfortable and even amazing. Several reviews highlighted the super comfortable beds and pillows, contributing to a restful night's sleep. Guests also mentioned clean and comfortable accommodations with good TV cable and a pleasant atmosphere.
However, there were noticeable issues mentioned by some guests. Complaints included uncomfortable and lumpy beds, as well as mattresses and bed frames in need of replacement or updates. Instances of bed stains, bedbugs and hair found on the sheets were also reported. Additionally, some guests found the bed sizes to be too small or the beds too soft or hard, affecting their overall comfort.
While the hotel's beds received praise for comfort from many, the consistent issues with cleanliness and bed quality suggest that improvements could enhance the guest experience.
Cleanliness
The Quality Inn and Conference Center Tampa-Brandon presents a mixed experience when it comes to cleanliness. Positive aspects highlighted by guests include comfortable and clean beds, modern rooms and an overall clean and updated appearance of the hotel. Many guests appreciated the very clean conditions, noting the spotless and welcoming environment, especially in the common areas and the lobby, which were often described as beautiful and nice.
However, several reviews pointed out recurring issues with cleanliness. Floors in the rooms and bathrooms were frequently mentioned as dirty or grimy with some guests even going to the extent of cleaning them themselves. Instances of poor housekeeping were noted with complaints of used soap, hair from previous occupants and sticky floors. There were reports of cockroaches and a moldy or smokey smell in some rooms, indicating deeper underlying issues.
The pool area received positive remarks for being clean and well-maintained, providing a nice respite for guests. Despite the cleanliness concerns, the overall facility was often seen as clean with updates and renovations apparent in parts of the property.
In summary, while the Quality Inn and Conference Center Tampa-Brandon has a generally positive impression of cleanliness in its common areas and certain rooms, consistency in housekeeping and attention to detail in room cleanliness need significant improvement.
Staff
Quality Inn and Conference Center Tampa-Brandon has garnered a mix of feedback regarding its staff, but the majority of reviews paint a positive picture. The front desk staff stands out for being exceptionally friendly, welcoming and efficient, often noted for their professionalism and politeness. There are frequent mentions of smooth and fast check-ins with particular staff members like Aaron, Amie, Ron and Melvin receiving specific praise for their helpful and courteous service.
Housekeeping appears to be a mixed bag with some guests highlighting friendly interactions and clean rooms, while others reported minimal service and language barriers. Notable individuals in management, such as the night manager, are described as lovely and proactive in resolving guest issues. Security staff, however, were criticized for being more engaged with their phones than guests.
Guest experiences vary significantly with the night staff, pointing to a need for improved friendliness and responsiveness during the later shifts. There are mentions of the staff being uninformed, unresponsive at times and occasionally rude or apathetic, but these are balanced by frequent acknowledgments of staff who were extremely friendly, courteous and ready to help at any time, making guests feel welcomed and attended to.
Overall, the general sentiment is that the hotel’s staff contributes positively to the guest experience with their friendliness, professional attitudes and helpful nature, though there are areas that could benefit from further training and consistency.
Wi-Fi
The WiFi experience at the Quality Inn and Conference Center Tampa-Brandon is mixed. Many guests have praised the high-speed internet, describing it as good, stable and offering excellent broadband coverage. Some found the WiFi particularly effective in public areas like the lobby with coverage described as great and working well in many instances.
However, a significant number of guests reported experiencing issues with the WiFi. Complaints ranged from slow and weak connections to frequent disconnections and spotty coverage, especially in rooms. Some guests mentioned that the WiFi was poor or not working at all during their stay, which posed challenges for those needing reliable internet access. Wired internet is not available and some users had to log in multiple times a day to maintain their connection.
In summary, while there are instances of high-speed, reliable WiFi, several guests have encountered significant challenges with internet connectivity, especially in-room, impacting their overall experience at the hotel.
Pool
The pool at the Quality Inn and Conference Center Tampa-Brandon receives high praise from guests, who frequently comment on its beauty and spaciousness. The words "awesome," "wonderful," "beautiful," and "amazing" are often used to describe the pool and its surroundings. Guests appreciate the well-maintained, clean environment, often noting the convenient availability of poolside rooms and pool towels. The outdoor pool, featuring a waterfall, is highlighted for its inviting atmosphere, especially when lit up at night.
The pool area is noted for being large and well-kept, providing a comfortable and enjoyable space to relax. It's a focal point of the hotel's facilities with the clean and appealing setup often becoming the highlight of guests' stays. The outdoor patio and garden areas are equally well-regarded, enhancing the overall poolside experience.
Despite these positive remarks, some guests mention that the pool was not heated and that its cleanliness wasn't always consistent. There were occasional concerns about maintenance and the attentiveness of lifeguards. Additionally, the pool bar was frequently noted as closed, which was a minor drawback for those seeking refreshments poolside.
Overall, the pool and its surrounding area provide a delightful retreat for visitors, combining cleanliness, beauty and ample space to unwind.
Parking
Many guest reviews of the Quality Inn and Conference Center Tampa-Brandon highlight both positive and negative aspects of the hotel's parking facilities. On the positive side, there is free parking available and the parking lot is often described as large, spacious and well-lit. Many guests found plenty of parking spots and appreciated the ease and convenience of parking. Some mentioned that parking was easily sorted with staff help when it was confusing.
However, several guests faced challenges with parking, particularly at night or during specific times such as Fridays and Saturdays. The parking lot often gets full, especially when there are patrons from the adjacent Mexican restaurant or club, leading to crowded and insufficient parking situations. There were mentions of parking being tricky, tight and sometimes unavailable, leading to inconvenience. Some guests noted the lack of dedicated parking and suggested that the hotel should better manage parking between hotel guests and restaurant patrons. Security issues in the parking lot and the noise from neighboring rooms were also a concern for some.
Overall, while many were satisfied with the availability and ease of parking, others encountered difficulties, particularly during peak times.
Family
The Quality Inn and Conference Center Tampa-Brandon receives mixed reviews regarding its suitability for families and children. Many guests appreciate its family-friendly atmosphere, noting that it is a welcoming and pleasant place to share with family. The hotel offers a family-oriented environment that is highly rated as super relaxing for family vacations. Children seem to enjoy themselves and there are positive remarks about the family-friendly facilities.
However, certain reviews indicate that the property could improve its appeal for kids. While some families found the pool area favorable as it remains open till 9 pm, issues like rust stains in the bath made some children reluctant to use these facilities. Additionally, a few guests noted the presence of loud music and a smoking area, which may not be ideal for younger children.
The rooms are described as nice, big, clean and modern, providing a comfortable stay with good service. The hotel's location is also praised for its proximity to main attractions, adding convenience for families looking to explore the area.
In summary, the Quality Inn and Conference Center Tampa-Brandon shows potential as a family-friendly hotel with various positive aspects, though it could benefit from enhancements to better cater to families with children.
Business
The Quality Inn and Conference Center Tampa-Brandon appears to cater well to business travelers with its variety of facilities and services. The location is frequently highlighted as ideal for business travel, making it convenient for conferences and business events. The facilities are noted to be clean and very well kept, ensuring a comfortable stay.
Business amenities such as conference rooms, business centers and business services are available, creating an environment conducive to professional work. Business newspapers in the lobby add a nice touch. Guests recognize the hotel as business-friendly and recommend it for work stays. The presence of a business-style breakfast and a generally affordable cost for a business stay further enhances its appeal.
However, some guests did experience issues such as unavailable meeting rooms and unexpected charges. Instances of management miscommunication were also noted and there were occasional problems with room locks and internet access.
Overall, the inn serves its purpose for business trips and is equipped with the necessary facilities to support business activities, though there is room for improvement in some areas to meet all guests' expectations fully.
Accessible
The 'Quality Inn and Conference Center Tampa-Brandon' offers several amenities that cater to guests with disabilities, making it a reasonably accessible destination. Guests praised the easy access to rooms, the pool area and the breakfast facilities. Handicapped accessible rooms and parking are also available, ensuring convenience for those with mobility issues. The neighborhood around the hotel was noted to be accessible, adding to the overall positive experience.
However, there were a few issues mentioned which could potentially affect the stay of guests requiring special accommodations. Notably, the lack of elevators was a point of concern. Moreover, some guests cited specific problems with accessibility, such as mobility-accessible rooms not being easily accessible and issues with wheelchair accessible accommodations. Despite these points, the majority of feedback regarding accessibility was positive, highlighting the hotel's effort to cater to guests with disabilities.
Ultimately, the 'Quality Inn and Conference Center Tampa-Brandon' seems to provide a satisfactory experience with good accessibility options, although there is room for improvement in certain areas to better serve all guests.
Outdoor Pool
The outdoor pool at the Quality Inn and Conference Center Tampa-Brandon is consistently praised for its cleanliness, size and family-friendly atmosphere. Guests appreciate the spacious and well-maintained pool area, noting it as a perfect spot for both relaxation and fun. Children particularly enjoy the pool, which is deemed safe and accommodating for all ages with both shallow and deep ends.
Visitors describe the pool as beautiful, soothing and even stunning, especially when lit up at night. The poolside area is highlighted for its attractive setup, including bright new furniture, vibrant towels and ample seating which adds to the overall enjoyment. The inclusion of features such as corn hole boards and covered cabanas enhances the poolside experience, making it a versatile spot for different activities.
Many reviewers emphasize the pool's aesthetic appeal, using terms like wonderful, superb and amazing. The tranquility of the location, in combination with the well-kept facilities, contributes to a serene and pleasant outdoor environment. Overall, the pool and its surrounding area receive high marks for providing an enjoyable and visually pleasing experience, making it a standout feature of the Quality Inn and Conference Center Tampa-Brandon.
Yes, Quality Inn and Conference Center Tampa-Brandon has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn and Conference Center Tampa-Brandon.
No, Quality Inn and Conference Center Tampa-Brandon doesn't allow dogs.
No, parking facilities aren't available at Quality Inn and Conference Center Tampa-Brandon.
Yes, Quality Inn and Conference Center Tampa-Brandon has a gym.